Citizens Telecommunciations Company of West Virginia Rate Deregulated Services Price List

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1 Business Local Exchange Service PSC WV NO. 4 S T-P 10/1/2014 Rotary Line Service 11 $15.00 Reserved Rotary Telephone number 11 $7.45 Local Calling Plans Business One Party Basic Calling Plan-Market Area A 17 $24.50 Basic Calling Plan-Market Area B 17 $22.00 Community Calling Plan-Market Area B 17 $25.00 Community Plus Plan-Market Area B 17 $40.00 Premium Calling Plan-Market Area A 17 $55.00 Business Automatic Access Line Premium Calling Plan-Market Area B 17 $49.00 Basic Calling Plan-Market Area A 17 $24.50 Basic Calling Plan-Market Area B 17 $22.00 Premium Calling Plan-Market Area A 17 $70.00 Premium Calling Plan-Marlet Area B 17 $70.00 Usage Charges Usage Local per Call 18 $0.015 Local Per Minute 18 $0.028 Band A per Call 18 $0.018 Band A per minute 18 $0.034 Band B per Call 18 $0.020 Band B per minute 18 $0.040 Band C per Call 18 $0.023 Band C per minute 18 $0.046 Band D per call 18 $0.029 Band D per minute 18 $0.057 Monthly Eletronic Bill Payment Program 19 $2.00 Service Charges PSC WV NO. 4 S T-P 10/1/2014 Network Access $55.00 Change $16.25 Premises Visit $36.50 Subsequent Visits-First 15 minutes $18.00 Subsequent Visits-Additional 15 minutes $9.00 Central Office Line Connection $24.00 Treatment Charge $6.00 Restoration Charge $24.00 Relocation of Drop and/or NID First 15 minutes $28.00 Additional Minutes $10.00 Special Network Termination Equipment PSC WV NO. 4 S T-P 10/1/2014 Ancillary Devices Series 13 $21.95 Data Equipment Universal per termination 13 $

2 Data Equipment Universal programed per termination 13 $35.70 Key and PBX System per termination 13 $34.95 Business Traffic Study Service Set Up Charge and first week 14 $60.00 Each Additional Week 14 $25.00 Versaline Centrex Service PSC WV NO. 4 S T-P 10/1/2014 Station Line Service-Month to Month $45.00 Station Line Service-12 Month $44.00 Station Line Service-24 Month $43.00 Station Line Service-36 Month $42.00 Optional Add-On Features Authorization Codes per group 100 $3.00 $0.30 Automatic Call Distribution ICB ICB Automatic Route Selection ICB ICB Conference Calling-Six Port $ $40.00 Custom Intercept Announcements, Each $50.00 $40.00 Customer Data Changes ICB ICB Delay Announcements for Queued Calls, per announcement $50.00 $40.00 Meet-ME-Conference $ $ Multiple Appearance Directory Numbers-Single $6.00 Multiple Appearance Directory Numbers-mutiple $6.00 Music on Hold $4.00 $25.00 Paging Access Loudspeaker Access $25.00 $40.00 Code Access $25.00 $40.00 Radio Access $25.00 $40.00 Queuing for Multiline Hunt Groups $2.50 Station Message Detail Recording (SMDR) ICB ICB Attendant Feature Package $65.00 Versaline PBX Add-on Rate Per Trunk $7.95 Versaline PBX Add-on Rate Per Line $7.95 Database Modificiations $50.00 Reserved Versaline Telephone Numbers Month to Month $ Month Contract $ Month Contract $ Month Contract $13.41 Custom Calling Services PSC WV NO. 4 S T-P 10/1/2014 Busy Number Redial 11 $5.45 Call Forwarding-Per Line 11 $3.12 Call Forwarding Busy-Per Line 11 $2.37 Call Forwarding/No Answer Per Line 11 $2.37 Call Forwarding Busy/No Answer 11 $2.37 Call Forwarding of a Call Waiting Call 11 $2.37 Call Forwarding of a Call Waiting Call/No Answer 11 $2.37 2

3 Call Forward Multipaths 11 $10.00 Call restriction 11 $1.02 Distinctive Ring 11 $3.06 Enhanced Call waiting 11 $5.13 Enhanced Call waiting-moorefield Exchange only 11 $1.08 Last Number Redial 11 $5.57 Saved Number redial-per Line 12 $5.45 Speed Calling 8 12 $3.12 Speed Calling $4.80 Three-Way Calling 12 $5.58 Packages Custom Calling Services PAK 13 $6.25 Custom Calling Plus PAK 13 $6.75 Custom Calling Premium PAK 13 $6.95 Custom Calling Premium Plus 13 $9.00 Districtive Ring and Customer Calling Premium PAK 13 $11.00 Distintive Ring and Custom Calling Premium Plus PAK 13 $12.00 Feature added or Rearranged 14 $11.25 Custom Calling Local Area Signaling Service Anoymous Call Rejection 23 $2.00 Automatic Busy Redial 23 $5.02 Automatic Busy Redial-per use per use Automatic Call Return 23 $5.02 Automatic Call Return - per use per use Caller ID 23 $8.63 Called ID Name and Number 23 $9.99 Caller ID Name and Number Moorefield Exchange 23 $1.04 Call Tracing Service 23 $2.99 Call Tracing Service per use per use Selective Call Rejection 23 $5.02 Selective Call Acceptance 23 $5.02 Selective Call Forwarding 23 $5.02 VIP Alert 23 $3.45 Class Basic Feature PAK 24 $12.95 CLASS Enhanced Feature PAK 24 $16.95 CLASS 4400 Value PAK 24 $10.75 CLASS 4900 Value PAK 24 $15.25 Caller ID Name and Number Basic PAK 25 $14.75 Caller ID Name and Number Enhnaced PAK 25 $18.75 Fixed Call Forwarding Fixed Call Forwarding per feature arranged 28 $17.99 Per Additional Access Facility 28 $17.99 Remote Call Forwarding Per Path 28.1 $17.89 Per Additional Path 28.1 $17.89 Direct Outward Dialing Service Central Office Equipment-Each Group of 20 numbers 31 $87.45 $

4 Direct Inward Dialing Trunk 31 $25.00 Direct Outward Dialing Service Central Office Equipment-Each Group of 20 numbers 32 $87.45 $10.00 Direct Inward Dialing Trunk 32 $25.00 Blocking Services Option #A 35 $1.00 Option #B $0.00 Option #C $0.00 Duplicate Bill Charges Previous month 45 $ Months or Older 45 $6.00 Simplified Message Desk Interface Initial 24 Ports 47 $ $ Additional 24 Ports 47 $ $ Extended Number Referral Service 54 $7.00 Abbreviated Dialing 811 Service Establishment of 811 Service 61 $ Central Office Activation 61 $ Translation change of point to number 61 $19.00 Citizens Bundles Service PSC WV NO. 4 S T-P 10/1/2014 Citizens Business Bundle Moorehead Exchange Only 8 $9.95 All other Exchanges 8 $19.95 Frontier Feature5 Pack 10 $11.95 Business One Party Premium Calling Plan-Valuline 6 Months 11 $ year 11 $ years 11 $ years 11 $43.00 Premium Calling Plan with Hunting & 3 Way - Moorefield 6 Months 11 $ year 11 $ years 11 $ years 11 $43.00 Premium Calling Plan with hunting and 3 way -all other exchanges 6 Months 11 $ year 11 $

5 2 years 11 $ years 11 $47.00 Business-Automatic Access Line - Moorefield 6 Months 11 $ year 11 $ years 11 $ years 11 $43.00 Business-Automatic Access Line-All Other Exchanges 6 Months 11 $ year 11 $ years 11 $ years 11 $47.00 Frontier Works Small Business Solutions 25 Bundle 1-Moorefield only -One Year 25 $72.00 Bundle 1-Moorefield only -Two Year 25 $68.00 Bundle 1-Moorefield only -Three Year 25 $64.00 Bundle 1-All Other Exchanges -One Year 25 $84.00 Bundle 1-All Other Exchanges -Two Year 25 $80.00 Bundle 1-All Other Exchanges -Three Year 25 $74.00 Bundle 2-Moorefield only -One Year 25 $92.00 Bundle 2-Moorefield only -Two Year 25 $88.00 Bundle 2-Moorefield only -Three Year 25 $82.00 Bundle 2-All Other Exchanges -One Year 25 $ Bundle 2-All Other Exchanges -Two Year 25 $ Bundle 2-All Other Exchanges -Three Year 25 $98.00 Bundle 3-Moorefield only -One Year 25 $ Bundle 3-Moorefield only -Two Year 25 $ Bundle 3-Moorefield only -Three Year 25 $ Bundle 3-All Other Exchanges -One Year 25 $ Bundle 3-All Other Exchanges -Two Year 25 $ Bundle 3-All Other Exchanges -Three Year 25 $ Bundle 4-Moorefield only -One Year 25 $ Bundle 4-Moorefield only -Two Year 25 $ Bundle 4-Moorefield only -Three Year 25 $ Bundle 4-All Other Exchanges -One Year 25 $ Bundle 4-All Other Exchanges -Two Year 25 $ Bundle 4-All Other Exchanges -Three Year 25 $ Bundle 5-Moorefield only -One Year 25 $ Bundle 5-Moorefield only -Two Year 25 $ Bundle 5-Moorefield only -Three Year 25 $ Bundle 5-All Other Exchanges -One Year 25 $ Bundle 5-All Other Exchanges -Two Year 25 $ Bundle 5-All Other Exchanges -Three Year 25 $ Bundle 6-Moorefield only -One Year 25 $ Bundle 6-Moorefield only -Two Year 25 $ Bundle 6-Moorefield only -Three Year 25 $ Bundle 6-All Other Exchanges -One Year 25 $

6 Bundle 6-All Other Exchanges -Two Year 25 $ Bundle 6-All Other Exchanges -Three Year 25 $ Bundle 7-Moorefield only -One Year 26 $ Bundle 7-Moorefield only -Two Year 26 $ Bundle 7-Moorefield only -Three Year 26 $ Bundle 7-All Other Exchanges -One Year 26 $ Bundle 7-All Other Exchanges -Two Year 26 $ Bundle 7-All Other Exchanges -Three Year 26 $ Bundle 8-Moorefield only -One Year 26 $ Bundle 8-Moorefield only -Two Year 26 $ Bundle 8-Moorefield only -Three Year 26 $ Bundle 8-All Other Exchanges -One Year 26 $ Bundle 8-All Other Exchanges -Two Year 26 $ Bundle 8-All Other Exchanges -Three Year 26 $ Additional Access Line Moorefield only one year 26 $40.21 Additional Access Line Moorefield only two year 26 $37.52 Additional Access Line Moorefield only three year 26 $34.85 Additional Access Line All Other Exchanges one year 26 $50.67 Additional Access Line All Other Exchanges two year 26 $47.68 Additional Access Line All Other Exchanges three year 26 $44.71 Frontier Works Small Business Connections Bundle 1-One Year 34 $ Bundle 1-Two Years 34 $ Bundle 1-Three Years 34 $99.99 Bundle 2-One Year 34 $ Bundle 2-Two Years 34 $ Bundle 2-Three Years 34 $ Bundle 3-One Year 34 $ Bundle 3-Two Years 34 $ Bundle 3-Three Years 34 $ Bundle 4-One Year 34 $ Bundle 4-Two Years 34 $ Bundle 4-Three Years 34 $ Bundle 5-One Year 34 $ Bundle 5-Two Years 34 $ Bundle 5-Three Years 34 $ Bundle 6-One Year 34 $ Bundle 6-Two Years 34 $ Bundle 6-Three Years 34 $ Bundle 7-One Year 34 $ Bundle 7-Two Years 34 $ Bundle 7-Three Years 34 $ Optional Service Bundles Feature Package 35 $9.99 Voice Mail 35 $6.99 More than 8 boxes 35 $3.99 Bundles Optional Centrex Features 35 $1.99 Voice Mail 35 $6.99 6

7 More than 8 boxes 35 $3.99 Frontier Small Business Advantage-Two Years Term Bundle 1 40 $79.99 Bundle 2 40 $89.99 Bundle 3 40 $99.99 Additional Features 40 $1.99 Frontier Business Unlimited Service 46 $55.00 Frontier Business All In Feature Package 46 $4.99 Frontier Business Essentials 47 $44.99 Business Essentials Feature Bundle 47 $3.99 Business Essentials Deluxe Voice Mail 47 $2.99 Frontier Business All In Feature Package 47 $4.99 Frontier Business Metro 55 $44.99 Business Metro Feature Pack 55 $3.99 Business Metro Deluxe Voice Mail 55 $2.99 Frontier Business Nationwide Unlimited Service II 77 $45.99 Additional Line Bundle 77 $36.99 Frontier Business All In Feature Package 77 $4.99 Frontier Business Local Unlimited III 79 $28.99 Frontier Business All In Feature Package 79 $4.99 ISDN-PRI Bundle Service 81 ISDN-PRI Bundle - 2 Year 81 $ ISDN-PRI Bundle with 20 DID Numbers - 2 Year 81 $ ISDN-PRI Bundle with 50 DID Numbers - 2 Year 81 $ ISDN-PRI Bundle with 100 DID Numbers - 2 Year 81 $ ISDN-PRI Bundle - 3 Year 81 $ ISDN-PRI Bundle with 20 DID Numbers - 3 Year 81 $ ISDN-PRI Bundle with 50 DID Numbers - 3 Year 81 $ ISDN-PRI Bundle with 100 DID Numbers - 3 Year 81 $ ISDN-PRI Bundle - 5 Year 81 $ ISDN-PRI Bundle with 20 DID Numbers - 5 Year 81 $ ISDN-PRI Bundle with 50 DID Numbers - 5 Year 81 $ ISDN-PRI Bundle with 100 DID Numbers - 5 Year 81 $ Frontier Simply Unlimited Service-Leader, Bundle $48.99 Frontier Simply Unlimited Service-Leader, Bundle $33.99 Frontier Business All In Feature Package 91 $4.99 Frontier Simply Unlimited Service-Challenger, Bundle $38.99 Frontier Simply Unlimited Service-Challenger, Bundle $23.99 Frontier Business All In Feature Package 93 $4.99 Frontier OneVoice Basic Bundle, Month-to-Month 95 $44.99 Frontier OneVoice Basic Bundle, 1, 2 or 3 Year Term 95 $29.99 Premium Feature Package 95 $9.99 GF Centrex Services PSC WV NO. 4 S T-P 10/1/ to 500 lines, per station Month to Month 34 $ month contract 34 $ month contract 34 $ month contract 34 $

8 120 month contract 34 $21.60 Optional Add-on Features, DCO Authorization Codes, per $3.00 $0.30 Custom Intercept Announcements 35 $50.00 $40.00 Delay Announcements for Queued Calls 35 $50.00 $40.00 Music On Hold 35 $4.00 $25.00 Loudspeaker Paging Access 35 $25.00 $40.00 Code Paging Access 35 $25.00 $40.00 Radio Paging Access 35 $25.00 $40.00 Multihunt Groups, per line 35 $2.50 Optional Add-on Features, DMS10 Multiple Appearance Directory Numbers 36 $6.00 Custom Intercept Announcements 36 $50.00 $40.00 Loudspeaker Paging Access 36 $25.00 $40.00 Code Paging Access 36 $25.00 $40.00 Radio Paging Access 36 $25.00 $40.00 Optional Add-on Features, DMS100 Authorization Codes, per $3.00 $0.30 Automatic Call Distribution 37 ICB ICB Automatic Route Selection 37 ICB ICB Conference Calling, 6 port 37 $ $40.00 Custom Intercept Announcements 37 $50.00 $40.00 Customer Data Changes 37 ICB ICB Delay Announcements for Queued Calls 37 $50.00 $40.00 Meet Me Conference, up to 40 ports 37 $ $ Single call arrangement, each 37 $6.00 Multiple call arrangement, each 37 $6.00 Music On Hold 37 $4.00 $25.00 Loudspeaker Paging Access 38 $25.00 $40.00 Code Paging Access 38 $25.00 $40.00 Radio Paging Access 38 $25.00 $40.00 Queuing for Multihunt Groups 38 $2.50 Station Message Detail Recording 38 ICB ICB Attendant Feature Package 39 $65.00 Add-on PBX trunk 40 $7.95 Add-on Key line 40 $7.95 Database Modifications 40 $50.00 Reserved Centrex Telephone Numbers 42 Month to Month 42 $ month contract 42 $ month contract 42 $ month contract 42 $

9 Long Distance Message Telecommunications Service PSC WV NO. 4 S T-P 10/1/2014 Two Point Service Bluefield Independent Market Area Customer Dialed Direct Station-to-Station 15 Usage Day Initial 1-10 miles 15 $0.26 Day Additional 1-10 miles 15 $0.13 Day Initial miles 15 $0.36 Day Additional miles 15 $0.23 Day Initial miles 15 $0.38 Day Additional miles 15 $0.35 Special Service Charges 16 Operator Assisted Calling Card Service 16 $0.60 Operator Asssisted Station to Station 16 $1.55 Person to Person 16 $4.00 Wide Area Telecommunications Services PSC WV NO. 4 S T-P 10/1/2014 Outward Service Monthly Access Line, 2 wire, per line 12 $55.66 Special Transport, per mile 12 $17.83 Usage Charges, per hour, Bluefield First 15 hours 13 $26.75 Next 25 hours 13 $23.83 Next 40 hours 13 $20.87 Next 60 hours 13 $17.66 Next 80 hours 13 $14.22 Over 220 hours 13 $ Service Access Line, 2 wire 15 $55.66 Usage Charges, per hour, Bluefield First 15 hours 15 $26.22 Next 25 hours 15 $23.93 Next 40 hours 15 $21.68 Next 60 hours 15 $19.20 Next 80 hours 15 $16.20 Over 220 hours 15 $12.49 Service Order Charges, Bluefield Initial Ordering Charge 20 $80.18 Subsequent Ordering Charge 20 $73.59 Service Installation Charge 20 $ Citizens Telecom Business Line 800 Service Per 800 number, per LATA 30 $10.00 $10.00 Per 800 number record changed 30 $10.00 Variable Call Destination Rates, per each additional location 31 $2.00 Usage rates, Bluefield Up to 10 hours, per hour 32 $

10 Over 10 hours, per hour 32 $

11 National Directory Assistance PSC WV NO. 4 S T-P 10/1/2014 National Directory Assistance $1.50 Customer Name and Address $

12 Residential Speed Dialing PSC WV NO. 4 S T-P 10/1/2014 Speed Calling 8 $2.79 Speed Calling 30 $

13 GF Private Line Services PSC WV NO. 4 S T-P 10/1/2014 Digital Data Services 10 or fewer circuits Local Channels 2.4 Kbps 28 $ $ Kbps 28 $ $ Kbps 28 $ $ Kbps 28 $ $ Kbps 28 $ $ Kbps 28 $ $ Termination Charge 2.4 Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Channel Mileage, Fixed Charge 2.4 Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Channel Mileage, Per Mile 2.4 Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $ Kbps 28 $

14 Digital Channel Service PSC WV NO. 4 S T-P 10/1/2014 Port-Basic Calling Plan $ $ Port-Basic Calling Plan-3 year plan $ $ Port-Premium Calling Plan $ $1, Port-Premium Calling Plan-3 Year Plan $ $ Digital Transport Facility $ $ Digital Transport Facility-3 year plan $ $ Switched Data Services PSC WV NO. 4 S T-P 10/1/2014 Single Line Data Access Low Speed $50.00 $34.95 High Speed $50.00 $44.95 Single Line Loop Extnesion $ $29.95 Dual Line Data Access $50.00 $49.95 Originating Call, Per Minute $0.06 Optional Features Data Speed Call-Short List $2.20 Data Call Forwarding $2.00 Data Last Number Redial $3.25 Data Toll Restriction $2.75 Data Multiline Hunting $5.00 Optional Features Package $9.95 Data Direct Connect $5.00 ISDN-Primary Rate Interface PSC WV NO. 4 S T-P 10/1/2014 Primary Rate Access line and PRI Link Month to Month $ $ One Year $ $ Two Year $ $ Three Year Waived $ Primary Rate -Backup D-Channel Month to Month $ $50.00 One Year $ $40.00 Two Year $ $35.00 Three Year Waived $30.00 PRI-Call by Call Integrated Service Month to Month $ $50.00 One Year $ $40.00 Two Year $ $35.00 Three Year $ $30.00 PRI-Incoming Call Identification Month to Month $ $50.00 One Year $ $40.00 Two Year $ $35.00 Three Year $ $30.00 Primary Rate -Incoming call ID plus Name Month to Month $ $90.00 One Year $0.00 $75.00 Two Year $0.00 $

15 Three Year $0.00 $75.00 Service Charges Changes in D Channel or Trunk $ ISDN - Basic Rate Interface Business Premium Calling Month to Month 25 $44.15 $90.00 One Year Term 25 $44.15 $79.00 Channels Activated-Circuit Switched Voice/Data B Channel 25 $16.25 Packet Switched Data D Channel Intraswitch Only 25 $12.00 Optional Features Features for use with EKTS CPE 25 $2.00 $4.00 Shared Call Appearances 25 $2.00 $4.00 Secondary Telephone Numbers-Each 26 $2.00 $4.00 Privacy Released-per shared DN 26 $2.00 $0.50 Manual Exclusion-per shared DN 26 $2.00 $0.50 ISDN Intercom Calling-Dial 26 $2.00 $3.00 ISDN Intercom Calling-Automatic 26 $2.00 $3.00 Call Pick up per group 27 $2.00 $4.00 Call Pick up per member 27 $2.00 $2.00 Conference, Drop, hold transfer 27 $2.00 $3.00 Six-Way Conference 27 $2.00 $12.00 Additional Call Appearance 28 $2.00 $

Ms. Ingrid Ferrell Executive Secretary Public Service Commission 201 Brooks Street Charleston, WV 25323

Ms. Ingrid Ferrell Executive Secretary Public Service Commission 201 Brooks Street Charleston, WV 25323 Judith A. Cleaver Specialist Government and External Affairs + * a * # I? * January 1 8,20 19 805 Central Expressway South, Suite 200 Allen, TX 7503 1 Phone 972.908.4416 judi.cleaver@ ftr.com Ms. Ingrid