Concurrent Call. Unused Channel 3:00 PM. Voice. Data

Size: px

Start display at page:

Download "Concurrent Call. Unused Channel 3:00 PM. Voice. Data"

Daniel Simpson
5 years ago
Views:

1 SIP Trunking Solutions from SimpleSignal OLD PRIs Are Inefficient and Waste Money! Concurrent Call Unused Channel Stop throwing money away on old technology PRI systems that are restrictive, expensive, hard to scale, and inefficient. There is a better way! Need 14 lines? With a PRI you must pay for 23 channels whether you need them or not! NEW Dump Your PRI and Save Money with SimpleSip Trunks over your existing T-1! 10:00 AM 3:00 PM Voice Data Voice Data Most businesses have unused bandwidth with their current Internet access. Now you can purchase SimpleSIP Trunks one-at-a-time as demand dictates and utilize your excess capacity. Need 14 lines? Purchase 14 lines! As voice and data demand fluctuate throughout the day, Dynamic Bandwidth Allocation allows your business to use the same T-1, eliminating waste SM

What You Get With SimpleSIP Trunks What is a business SIP trunk? Simply put, a SIP Trunk is a single voice call, routed over your Internet connection.

If you find you need more call capacity, you can simply add trunks as needed. SimpleSIP Trunking is your conduit to a converged IP world.

The dramatic cost savings and increased voice quality of all IP transport is making SIP trunks increasingly popular. With SimpleSignal you get much more than a SIP connection!

Our engineers and technicians handle all maintenance and upgrades in our secure server locations so you can experience headache-free dependability.

2 What You Get With SimpleSIP Trunks What is a business SIP trunk? Simply put, a SIP Trunk is a single voice call, routed over your Internet connection. SimpleSIP uses your Internet connection to bring voice services of tomorrow to your clients today. Trunks are purchased according to the number of anticipated simultaneous calls in an enterprise. If you find you need more call capacity, you can simply add trunks as needed. SimpleSIP Trunking is your conduit to a converged IP world. The primary benefit: SIP trunks can be purchased one at a time, compared with other solutions that must be purchased in increments of 23 or 24 channels. The dramatic cost savings and increased voice quality of all IP transport is making SIP trunks increasingly popular. With SimpleSignal you get much more than a SIP connection! Robust Platform We ve made multi-million dollar investments in phone system infrastructure in the cloud so you don t have to. Our engineers and technicians handle all maintenance and upgrades in our secure server locations so you can experience headache-free dependability. With our rock-solid SIP Trunks, you can be assured of the ultimate in flexibility, unlimited scalability, minimum hassle, and maximum satisfaction from your IP PBX. We truly do simplify your communications. Highly Scalable - Pay as You Grow...And Only For What You Use Easy scalability is one of the truly great benefits of using SimpleSIP Trunks. Whether you need 5, 50, or 500 phone lines, SimpleSignal is ready to implement your growth plans at the drop of a hat. That s the beauty of SimpleSIP Trunks. Fanatical Customer Service At SimpleSignal we want to ensure that your experience with our IP communications service is more than you expect it to be. We re passionate about delivering a user experience that continues to change your thinking about what a phone company is and how it can effect your way of doing business. You ll have round the clock access to our caring technical experts that are passionate about unified communications for businesses of all kinds. You can talk to them by phone, live chat, , or online ticket. Savings While every VoIP company claims to save businesses money, we have raving fans that will attest to savings that are in excess of 50% over traditional carriers. With our unlimited usage plan, you have the perfect combination of savings and the ability to truly anticipate and budget your telco costs. Domestic long distance is free and we offer extremely low international rates. Page 2

What You Get With SimpleSIP Trunks Stability and Network Redundancy We ve gone to great lengths and expense to establish an extremely reliable nationwide carrier-class hosted VoIP network with full

Our platform is built on Broadsoft s softswitch technology which is well known as the most reliable switch technology in the world.

Peace of mind, knowing that your calls will reach you any time of the day or night. Killer Voice Apps Voice applications leverage the true power of putting your voice communication into the cloud.

These cool apps will literally change the way you work with your existing software applications. And we re investing in developing more of the most advanced voice apps in the industry.

Bring Your Own Bandwidth One of the key benefits of choosing SimpleSignal is our ability to dependably provision your communications off-net, meaning you can bring your own bandwidth and still use

3 What You Get With SimpleSIP Trunks Stability and Network Redundancy We ve gone to great lengths and expense to establish an extremely reliable nationwide carrier-class hosted VoIP network with full geographic redundancy and automatic failover between co-located data centers in California and Colorado. We re trusted by thousands of business customers worldwide. Our platform is built on Broadsoft s softswitch technology which is well known as the most reliable switch technology in the world. Reliability and quality of service (QoS) is attained through constant monitoring of SimpleSignal s edge router performance. What does all this mean to you? Peace of mind, knowing that your calls will reach you any time of the day or night. Killer Voice Apps Voice applications leverage the true power of putting your voice communication into the cloud. They save time, and make your business run more efficiently. You ve seen what apps can do on your mobile phone. Now see what powerful voice apps can do for your business. These cool apps will literally change the way you work with your existing software applications. And we re investing in developing more of the most advanced voice apps in the industry. See page 6 for more info. Bring Your Own Bandwidth One of the key benefits of choosing SimpleSignal is our ability to dependably provision your communications off-net, meaning you can bring your own bandwidth and still use SimpleSIP Trunks without going through the painful process of changing out your entire IP infrastructure. Our unique hosted SIP solution can accommodate any bandwidth source including the new 4G network from any location in the world, so we can support a company s branch offices and mobile employees whether located in Peoria, Paris, or Peru. Easy Transition and Keep Your Existing Numbers Switching to SimpleSIP Trunks has never been easier. Our team is working hard to make sure your transition is seamless and pain-free. You can keep your existing phone numbers and provision your sip trunks in minutes rather than weeks. Ask About Our Free Burstable Trunks Page 3

4 SimpleSIP Trunks Deliver! Key Benefits of SimpleSIP Trunks They work with any PBX Bandwidth-agnostic (Use your existing broadband) Reduce the need to purchase additional hardware to interface IP voice to the PSTN (Public Switch Telephone Network) Eliminate the need for expensive and unflexible traditional voice circuits Easy integration with gateways or IP-PBX equipment Cheaper long distance on a SIP trunk when compared to traditional rates Cheaper International long distance charged per minute based on low current International rate schedule Free local and office-to-office calling Disaster recovery options Geographic redundancy in our network Managed QoS solution Supports high-call capacity without voice degradation TM Every SimpleSIP Trunk Includes: Unlimited calling on network, US and Canada Full e911 capability Supports Line Number Portability (LNP means you can keep your existing number Directory Assistance, Directory Listing, and Initial listing are available Detailed call accounting - call history and call logs Web-based telephone number management CALEA compliant G.711 and G.729a CODECs DIDs available throughout the US Inter-Group calling among all sites is free Extension dialing across all sites* *Depending on IP-PBX used Page 4

5 SimpleSIP Layered-On Feature Set Turbo-Charge Your IP Communications! Your IP-PBX may provide all the calling features your business needs, but it s nice to know our layered-on SimpleSIP feature set can turbocharge your communication solution with the latest advanced productivity tools, plus reliability, redundancy and survivability. By adding our Personal Mobility Pak to your SIP Trunks, you can leverage powerful hosted calling features on top of your current IP-PBX capabilities. Personal Mobility Pak Includes: Voice Portal Calling - Use any phone as if calling right from your VoIP phone. All calls will be charged to the VoIP phone and not to cell phones, home phones, etc. Remote Office - Enable any phone at any location to operate as your primary office phone. Any call you make from that phone is billed to your office. The caller ID shown is your office number. And all calls are directed to your remote phone, whether you are across town or across the globe! Simultaneous Ring - One number rings all your phones at the same time. You ll never miss another call...unless you want to. Sequential Ring - Also known as Find me, Follow me, Sequential Ring begins ringing one number and then continues down the list until it finds you. Simple Call Manager - Access and change phone features from your personal Web interface - You control what happens when someone calls you. You can send all your calls directly to voic or select the numbers you wish to hear from at certain times of the day. A few clicks on your web portal and you re ready to go. Call Forwarding - Always, Busy, No Answer Outlook TM Integration - MS Outlook TM contact pop-up, call notifications and more. Voic to - All your messages are in one place. No more calling multiple voic numbers. In addition to calling for your voic s, they can be converted to and read as text in your inbox. There you can save your messages for life, forward them to friends or associates, and prioritize or search for them with ease. Shared Call Appearance - Incoming calls will appear at multiple locations simultaneously. All devices where call appearance is shared can be used to answer an incoming call or make a call as if it is the main user. Two-Stage Dialing - Allows users to leverage enterprise dialing and other SimpleSignal services from their cell phones or PSTN landlines. Page 5

A la Carte Services SimpleSIP Trunks Open a World of Powerful Hosted IP Services In addition to the layered-on features available with the SimpleSIP Personal Mobility Pak, being on the SimpleSignal

6 A la Carte Services SimpleSIP Trunks Open a World of Powerful Hosted IP Services In addition to the layered-on features available with the SimpleSIP Personal Mobility Pak, being on the SimpleSignal Hosted platform gives you instant access to additional features, services and voice apps. These can all be added easily to your service on an a la carte basis. Additional A la Carte Hosted Services: Burstable Trunk Groups - Place or receive calls even though all of your circuits are busy. Trunk channels are temporarily provisioned to accommodate bursts of traffic. Burst 20% for free with 10 trunks or more! Fax to - Retrieve faxes anywhere from your Outlook TM inbox. Auto Attendant - Provides a personalized message to callers with options to dial by name or extension. Account Codes - Enables the tracking of calls by prompting users for an account code. Hunt Groups - Sends calls in a specified order to the first available person. Music on Hold - Upload audio files to be broadcast to parties on hold. Automatic Call Distribution (ACD) - Call queuing for call centers. Custom Ringback Tones - Specify custom audio files such as music, corporate greetings for ringback tones instead of a standard ring tone. Salesforce Phone Connector - SimpleSignal for Salesforce lets you manage your key communication functions within Salesforce.com. Now your CRM and phone become one as you click to call directly from your contacts, answer calls, place calls on hold, initiate new calls on a second line, transfer and more. Web Call Back Button - Instantly communicate with your prospects at the point of their highest interest level; while they are looking at your website! Increase sales and beat the competition with SimpleSignal s dependable Web Call Back Button! Works with any phone! Voice2Text - SimpleSIP and Voice2Text are now integrated. SimpleSignal s Voice2Text converts your voic into text messages and then sends them directly to your mobile phone, Blackberry, Goodlink enabled phone and/or your account. Call Recording - Improve sales and protect your business with Hosted Call Recording! You can record calls from your office phones or mobile phones; easily save, categorize, store, and replay them. HD Voice Conferencing & Multi-Point Video Conferencing - Simple Conferencing provides unlimited, full featured HD-quality conferencing for up to 100 attendees at one low flat monthly fee. Plus, we are the first VoIP provider to offer video conferencing for 3 or more attendees using Polycom s VVX-1500 video phone. Page 6

Therefore, in the event of a disaster, calls can be redirected to another unaffected location.

7 No Fear Disaster Recovery Effective Disaster Recovery SimpleSIP s No Fear disaster recovery feature gives you continuous communication even in a disaster. Our SIP trunking features reside in the SimpleSignal network and not at the customer s premise. Therefore, in the event of a disaster, calls can be redirected to another unaffected location. If a customer calls your office line the call is automatically re-routed by SimpleSignal to another line that is not affected by the disaster. You ll never miss a call! Page 7

8 Device Compatibility SimpleSignal Native SIP Trunking Device Compatibility Guide IP PBX Native SIP* Fonality x Asterisk x Trixbox x FreeSwitch x Edgemarc 4550 or 4552** Mitel 3300 x Avaya IP Office x Adtran 904 (PRI) or Adtran 908e (2xPRI) Avaya SM x Shoretel x Cisco Cube x Cisco Call Manager x NEC x EM 5300 Cisco Router Ingate *** Altigen x Vertical x Switchvox x IP Shark x Sutus x Talkswitch x Cisco UC560 x Allworx x MicroResponse Point x 3CX x Digium x AudioCodes Mediant 1000# Microsoft OCS(R1 or R2) x Toshiba x Samsung x *** Ingate is not supported by SimpleSignal today for SIP Support to Shoretel, still pending ** Edgemarc will register on behalf of the IP PBX, hand off ethernet to the IP PBX * all native SIP Hand offs are using registration based trunking (user name, password, proxy) **** Analog trunks will use either: MP202, SPA8000 or Adtran 904, 912, 916, 924 (all based on the number of ports needed and if a T1 needs to be terminated. ***** 908e will be used if terminating 2xT1 and need PRI hand off ****** If Caller ID pass through needs to be supported for non SS numbers the IP PBX must support P-Assert-Identity (SS will not configure this on the IP PBX) #Mediant 1000 is only used if the end user has OCS, Mediant 1000 will register on behalf of OCS, hand off SIP to OCS Page 8

9 UC in the Cloud SimpleSignal UC Capabilities Team Collaboration 4G Integration Integrated Workflow Applications Documents & Files Calendaring Messaging (voic , fax, voice to text) Video/Multi-point Conferencing Presence & Status Web/Data Conferencing Instant Messaging Voice Mobility Audio Conferencing Page 9

SimpleSignal s SIP trunking service is there every time you need it and ready to scale when you are.

10 Summary You Can Trust SimpleSignal for Your SIP Connection SIP Trunks are a critical element of your Unified Communications strategy. SimpleSIP Trunking Solutions provide immediate savings, rock-solid reliability and ultimate flexibility for your IP-PBX connectivity. Bottom line? SimpleSignal s SIP trunking service is there every time you need it and ready to scale when you are. There s never been a better time to put your communications in the IP cloud with SIP Trunks from SimpleSignal. TM Your IP-PBX is ready for SimpleSIP Trunks Call sales@simplesignal.com Unified Communications - Simplified Pacific Coast Hwy. Dana Point, CA / IP Phone / Fax 2011 SimpleSignal, Inc. All Rights Reserved SIP Trunking Brochure V 1.0 Page 10

FlexIP SOLUTIONS FEATURES

FlexIP SOLUTIONS FEATURES INTERESTED IN LEARNING HOW OUR PROVEN SOFTWARE PLATFORM CAN REVITALIZE YOUR BUSINESS COMMUNICATIONS? With FlexIP, we give you the tools and features you need to enhance your business