Pasco-Hernando Workforce Board, Inc.

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1 Pasco-Hernando Workforce Board, Inc. Executive Committee Meeting August 22, Premier Drive Brooksville, FL a.m. Welcome and call to order... Lex Smith, Chair Executive Committee Action Item 1 Review and approve minutes of July 11, 2013 meeting... Pages 1 2 Action Item 2 Statewide Unified Brand: Name Selection... Page 3 Action Item 3 RFP for Secret Shopper... Page 4 Action Item 4 Annual Selection of Training Providers, Pages 5 7 Action Item 5 Year End Budget Modification and Financial Report... Page 8 Action Item 6 Budget Modification #1 to Budget... Pages 9 10 Information Item 1 DEO Financial and Administrative Monitoring FY Page 11 **Attachments to Information Item 1 are included as handouts Public Comments Adjourn 3185 Premier Drive, Brooksville, Florida Phone: Fax:

2 ACTION ITEM 1 Approval of Minutes Draft minutes of the July 11, 2013 meeting of the Executive Committee are presented for review. Any modifications should be requested prior to Committee approval.

3 Pasco-Hernando Workforce Board, Inc. DRAFT Executive Committee Meeting Minutes July 11, 2013 Committee Members: Present: Lex Smith, Dr. Kathy Johnson, Mike McHugh, Claire Walker, Mark Barry Absent: None Quorum Present? Yes Others Present: PHWB Staff Jerome Salatino, Dianne Weiss Proceedings: Meeting called to order at 9.35 a.m. by Lex Smith. Lex Smith called the meeting to order at 9.35 a.m. Since Lex was participating via teleconference, he asked Mark Barry, who was participating in person, to preside over the meeting. Action Item Review and approve minutes of May 9 and May 23 meetings Mark called the member s attention to the minutes from the previous meetings and asked for any corrections or comments. With no corrections or comments, a motion was made to accept the minutes of the May 9 and May 23 meetings. MOTION made by Dr. Johnson and seconded by Mike McHugh to approve the minutes of the May 9 and May 23 meetings. Motion carried. Action Item 1 Release of RFP Outreach and Education In order to continue effective education and outreach programs focused on employers who encourage the employment of individuals with disabilities, an RFP is presented for release in the Pasco and Hernando area. The planned expenditure associated with the resulting contract(s) is to be no more than $25,000 in total. MOTION made by Mike McHugh and seconded by Dr. Johnson to approve the release of the RFP for Outreach and Education. Mark Barry abstained from voting. Motion carried. With no further business to discuss and no public comments, the meeting adjourned Premier Drive, Brooksville, Florida Phone: Fax:

4 ACTION ITEM 2 DEO Mandated Regional Branding BACKGROUND DEO announced the decision to create one brand name for the 24 workforce boards in Florida and allowed input from the boards in creating a new brand that would make it easier for job seekers and businesses to identify and access workforce services. CareerSource is the new Florida brand name for workforce. Board staff received recommendation from the Business Competitiveness Committee at their August 1, 2013 meeting on the regional brand name for Region 16. The Committee unanimously approved CareerSouce Pasco Hernando. JUSTIFICATION/REASON The new brand name must be approved by the Board and submitted to DEO for their approval. RECOMMENDATION: Staff recommends the Executive Committee, acting on behalf of the Board, approve the selection of the regional brand name, CareerSource Pasco Hernando, as selected by the Business Competitiveness Committee.

5 ACTION ITEM 3 Secret Shopper RFP BACKGROUND The Pasco Hernando Workforce Board provides workforce services to residents and businesses of Pasco and Hernando counties. In the delivery of these workforce services a high customer service standard is expected. Recently DEO cut TANF funding which adversely created a cut in staffing of Career Central one stops. Board staff is requesting a Secret Shopper survey be conducted to pin point customer service short falls if any since the reduction in staffing. The RFP will request the provider to do a Secret Shopper survey of Career Central three one stops, provide a report and corrective actions if needed and conduct a 6 month follow up to check the success of the corrective actions. The Secret Shopper will assist Career Central in maintaining a high level of customer service in delivering those needed workforce services to the job seeker and business community of Pasco and Hernando County. JUSTIFICATION/REASON The intent of the Secret Shopper Survey is to provide staff with methods of continuous improvement in delivering one stop services to residents and businesses of Pasco Hernando counties. With the reduction in TANF funding the expectation of providing workforce services is expected to remain at the same level before staff reduction. Board staff is recommending a proactive approach with solutions to eliminate future customer service problems. The Secret Shopper Survey will provide a real time picture of customer service after staff reductions. At their August 1, 2013 meeting, the Business Competitiveness Committee approved the Secret Shopper Survey in the amount of $5,000. RECOMMENDATION: Staff recommends the Executive Committee approve the $5,000 for the Secret Shopper survey.

6 ACTION ITEM 4 Annual Selection of Training Providers Program Year BACKGROUND Each year we are required to conduct an annual review of private training providers. This ensures that the Training Providers we engage meet the requirements of WIA. As of 7/25/2013, 18 providers have submitted application for consideration as training vendors. Staff has reviewed the applications of each provider to ensure that the programs offered correspond with the Region s Targeted Occupation List and that each vendor has submitted its licensure and catalog data. Each of their offered programs meeting the TOL requirements is listed as well as their quoted price for the training. Where there is more than one price listed, the training provider is offering different levels of training, i.e., certification/diploma/associates degree. JUSTIFICATION/REASON The information provided with this Action Item details the review of the 18 private training providers who submitted the requested information. RECOMMENDATION: Staff recommends the approval of the 18 Training Providers listed here for reference: School Contact Phone Program Roadmaster Drivers School, Inc. American Health Institute Medical Training Classes Technical Institute ATA Career Education TR Surgical Assistant Services, LLC Central Florida Institute Don Hudons Rosa Shaw Vanessa Guy Cindy Landry Tenika Roman Rose Lynn Greene Commercial Truck Driver Training Program $6, Medical Assistant $19,209 Patient Care Technician $11,562 Diagnostic Medical Ultrasound $31,300 Practical Nurse $26,962 Medical Assistant $4,500 Medical Administrative Assistant $575 Pharmacy Technician $2,245 Cardiovascular Tech $675 Basic X ray $700 Veterinarian Technician $2,495 Massage Therapy $5,000 Dental Assistant $18,185 Medical Office Assistant $19,500 Limited Medical Radiography $18,835 Medical Professional: Medical Coding* $31,728 Medical Professional: Medical Assisting* $30,651 Ltd Medical Radiography w Medical Assisting* $33, Surgical Assistant Certification Prep Review, Training for ABSA Exam $1, Echocardiography Sonography* $24,851 Invasive Cardiovascular Technology* $24,892 Diagnostic Medical Sonography* $37,412 Dental Assistant w/exp. Functions in Radiology $15,359 Medical Assistant w/basic X Ray $16,678 Medical Assistant w/cardiovascular Tech. $16,638 Surgical Technology $24,518

7 A 1 Healthcare Academy The Airline Academy Rasmussen College Rasmussen College (cont.) Experion Medical Academy BizTech Career Centers Future Media Concepts Career Tech, LLC New Horizons Computer Learning Center Karen Staggs Cynthia Fisher Sara Stueve Patricia Ramsey Tim Pierce Pharmacy Technician $1,423 Electrocardiographic Technician $1,298 Patient Care Technician $3, Customer Service/Flight Attendant $6, Accounting $13,311/$24,827/$31,557* Early Childhood Education $23,181/$30,659* Health Information Technician* $30,660 Medical Administration $19,892/$30,810* Medical Assisting $20,040/$30,509* Pharmacy Technician $14,956/$23,780/$30,510* Criminal Justice* $30,809 Human Services $12,862/$24,976/$30,360* Paralegal $20,489/$31,706* Professional Nursing* $47,485 Professional Nursing Mobility* $15,910 Practical Nursing $21,800 Software Application Development* $30,959 Information Systems Management* $31,558 Multimedia Technologies $24,529/$32,007* Business $12,563/$20,041/$30,809 Medical Billing and Coding $13,760/$19,144 Software Application Development $13,760 Information Systems Management $12,414/$24, EKG Online $ Marc Spaulding Mark Jordan Bobby Ceklic BASIC $3,500 Advanced Office Specialist $2,500 Bookkeeping Specialist $3,500 Medical Office and EHR Specialist $3,500 Desktop Support Technician $3,500 Network Support Technician $3,500 Computer Applications Specialist Financial Office Specialist $8,000 Network Security Specialist $7,000 Information Systems Specialist $13,000 Advanced Medical Office Specialist $9,000 Advanced Network Support Technician $7,000 Advanced Desktop Support Technician $7,000 3D Design $16,645 Adobe Desktop Publishing $11,545 Adobe Video and Sound Editing $7,500 Application Development $15,465 Apple Mac IT $11,905 Apple Video and Sound Editing $5,408 Avid Video and Sound Editing $8,755 Web Design and Development $15, Commercial Truck Driver Training $5, Internet and Graphics Specialist $3,295 Microsoft Office Specialist $3,295 CompTIA A+ $3,495 Network+ $2,500 Cisco CCNA $4,995 Cisco CCNA Security $3,495 Certified Information Security Systems Prof. Cert. (CISSP) $3,845 CompTIA Security+ $2,500

8 Microsoft Certified Solutions Associate $7,995 The Florida School of Traditional Midwifery Southeastern College Sanford Brown Institute LaSalle Computer Learning Center LaSalle Computer Learning Center (cont.) Nellie Midwife $31,850 Eshleman Diana Aragon Barbara LaMura Suzanne Ricci Associate of Science in Diagnostic Medical Sonography Technology* 49,821 Practical Nurse $28,734 Medical Assisting $17,278/$34,161* Professional Nurse* $55,584 Cardiovascular Sonography* $37,825 Dental Assisting with Expanded Functions $15,075 Medical Assistants $15,075 Medical Billing $15,075 Pharmacy Technician $15,075 Massage Therapy $12,065 CompTIA A+ $3,500 CompTIA Network + $2,500 Internet Marketing $5,000 Cisco Network Associate Exam Preparation $3,500 Microsoft Database Administrator $8,000 Microsoft Office Professional $3,500 Microsoft Programming / Web Development $8,000 Microsoft System Administrator $8,000 Security Professional $2,500 Web Design Specialist $5,000

9 Action Item 5 Year End Budget Modification and Financial Report Pasco Hernando Workforce Board, Inc. % of Year Elapsed Year-End Financial Report Summary 100% June 30, 2013 YTD Program: Approved Budget Final Budget Mod for FYE Modified Budget FY13 Accrued Expenditures Budget Balance Remaining Percent Expended WIA Adult 2,166,593 2,166,593 1,914, ,373 88% WIA Youth 1,481,683 1,481,683 1,356, ,411 92% WIA Dislocated Wkr 2,390, ,942 2,602,912 2,237, ,467 86% ARRA NEG OJT (9/30/12) 20,000 20,000 20, % NEG OJT 180, , ,660 43,115 76% TAA * 263,052 (52,959) 210, , % Subtotal WIA 6,503, ,983 6,662,056 5,875, ,366 88% Wagner Peyser * 849,238 (35,334) 813, , ,724 74% Veterans Programs * 98,377 (12,252) 86,125 86, % Disability Navigator 42,751 42,751 20,217 22,534 47% FSET 203,156 6, , , % Unemployment Svcs. 107,609 (1,859) 105, , % EUC RES-REA * (4/30/13) 38,669 4,867 43,536 43, % Re-Employment & Elig (REA) (6/30/13) 126,782 (1,543) 125, , % Subtotal AWI 1,466,582 (39,277) 1,427,305 1,190, ,259 83% Welfare Transition Program 2,322,551 2,322,551 1,971, ,106 85% Project Access 61,935 61,935 1,055 60,880 2% Subtotal WTP 2,384,486-2,384,486 1,972, ,986 83% USDOL H1B Technical Skills 670, , , ,386 34% Workforce Innovation Grant 613, , , ,841 68% Subtotal Other Grants 1,284,030-1,284, , ,227 50% Total FY 2013 Budget 11,638, ,706 11,757,877 9,681,038 2,076,839 82% Balance 7/1/12 Revenue Expenditures Balance 6/30/13 Corporate Checking (Unrestricted) 38,865 6,485 6,913 38,437 * Does not include DEO Staff Salaries Recommendation: Staff recommends Executive Committee approve the year-end budget modification.

10 ACTION ITEM 6 PY Budget Modification #1 BACKGROUND Fiscal Year 2013 ended June 30, 2013, and carry forward funds have been determined. A budget modification is required to add these funds to the current fiscal year budget. In addition, new grant funds have been received since the original planning budget was approved. JUSTIFICATION/REASON The total available revenue budget has increased by $1,357,018 from $8,216,332 to $9,573,350. The expenditure budget has increased by $1,188,017 from $8,055,124 to $9,243,141. Unobligated funds have increased by $169,001 from $161,208 to $330, 209. Revenue changes are the result of the following: Differences in projected and actual carry forward and allocations $1,538,864 Addition of Wagner Peyser Rebranding allocation $62,500 Removal of Rent Receipts in Revenue Budget ($135,201) Increase in DEO Staff Salaries/Benefits ($109,143) Expenditure adjustments are the result of the following: Addition of one Business Services Consultant position $48,309 Addition for moving expenses of Admin and Zephyrhills locations $50,000 Addition of contract for Information Technology Services $143,000 Addition to Employed Worker Training $300,000 Increased reserve for Summer Youth 2015 $150,000 Increase Goodwill s WIA ITA/participant line item $239,813

11 Increase Goodwill s WIA Core/Intensive line item $213,781 NEG/OJT Expenses not previously budgeted $43,114 RECOMMENDATION Staff recommends the Executive Committee approve the Budget modification as submitted.

12 INFORMATION ITEM 1 DEO Financial and Administrative Monitoring FY BACKGROUND DEO contracted with KPMG to perform financial and administrative monitoring of the workforce boards. KPMG monitored the period between April 1, 2011 and January 31, The KPMG report was submitted to DEO for review and approval, and DEO has subsequently been working with the PHWB to craft a corrective action plan JUSTIFICATION/REASON The three attachments which will be presented include: Attachment 1 is the KPMG Monitoring Report Attachment 2 is the DEO Corrective Action Plan Attachment 3 is the DEO Acceptance Letter RECOMMENDATION Information only.

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