Exam: : Cisco Sales Expert Exam (CSE) Ver :

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1 Exam: Title : Cisco Sales Expert Exam (CSE) Ver :

2 QUESTION 1 An account manager should recommend a wide-area network (WAN) solution that includes universal gateways to a potential customer that. A. Requires mobility for offsite personnel who work at local client locations. B. Requires collaboration between project teams at different locations around campus. C. Requires flexibility for remote workers who connect to the company from their homes. D. Has enterprise branch offices that must connect to the Internet over the Public Switched Telephone Network (PSTN). ' QUESTION 2 Which part of a wide-area network (WAN) handles the major traffic, employs the highest-speed transmission paths in the network, and may also run the longest distance? A. Edge B. Backbone C. Access point D. Frame Relay QUESTION 3 Cisco offers several router products for companies with Frame Relay networks. Typically, smaller remote sites can use routers from which two Cisco series? (Choose two) A Series B Series C Series D Series E Series, B QUESTION 4 Which Cisco router series is the premier high-end platform for service-provider backbone and edge applications that support DS3 for Frame Relay? A Series B Series C Series D Series QUESTION 5 A large online retailer is seeking a technology solution to increase the speed, security, and reliability of synchronized exchange of customer account information between a primary and standby corporate data center. Which technology is most capable of providing this benefit? A. Cable modem B. Optical network C. Internet Protocol (IP) telephony D. Wireless local-area network (WLAN) QUESTION 6 A firm production studio is considering an optical networking solution to streamline operations. Which two customer business needs does optical network technology address? (Choose two)

3 A. Ensures the secure transfer of digitized film backups to an offsite storage facility. B. Eliminates the need to transfer digitized film backups to an offsite storage facility. C. Reduced the costs of online collaboration between screenwriters and special effects coordinators. D. Enables high-speed transfer of digitized video between the special effects and editing departments., D QUESTION 7 Place the correct product icon in its location in the network diagram. Answer: QUESTION 8 Which two benefits do storage networking solutions provide? (Choose two) A. Higher availability for network-attached storage (NAS). B. Increased utilization in direct-attached storage (DAS) arrays. C. Access to data across the network regardless of server type. D. Reduced congestion in Fiber Channel storage-area networks (SANs)., D

4 QUESTION 9 Which storage solution uses discs in a storage cabinet attached to a server through a Small Computer Systems Interface (SCSI) connection? A. Storage networking B. Direct-attached storage (DAS) C. Storage-area networks (SANs) D. Network-attached storage (NAS) QUESTION 10 Which content network component is primarily used to store and deliver content from the network edge? A. Content switch B. Content router C. Content engine D. Content Distribution Manager (CDM) QUESTION 11 Which networking technology optimizes the processing of requests for and delivery of large amounts of popular rich-media content files to sources that are closer to the user? A. Content networking B. Network management C. Virtual Private Network (VPN) D. Wireless local-area network (WLAN) QUESTION 12 Content networking solutions improve access to which two types of content? (Choose two) A. Media-rich e-learning B. Real-time financial system reports C. Text-based enterprise distribution D. Video presentation from corporate leaders, B QUESTION 13 Which network technology addresses these customer business needs: shrinking budgets and IT staffs, more complex networks, and an increased need for network security? A. Optical network B. Network management C. Storage-area network (SAN) D. Content delivery network (CDN) E. Wireless local-area network (WLAN) QUESTION 14 A growing enterprise wants to automate and simplify the diagnosis of network problems at branch offices. Which networking solution should they consider implementing? A. High-speed access B. Network management C. Virtual Private Network (VPN)

5 D. Content delivery network (CDN) QUESTION 15 What are two capabilities of the Cisco Works RWAN network management solutions? (Choose two) A. Troubleshoots LAN deices B. Manages VPN connections C. Centrally manages QoS policies D. Configures use across network links E. Troubleshoots performance "bottlenecks", E QUESTION 16 What is the primary Cisco goal for developing networking technology? A. "best of breed" based on Cisco proprietary software. B. Lowest cost products based on industry open standards. C. End-to-end solutions based on industry open standards. D. End-to-end solutions based on Cisco proprietary software. QUESTION 17 What is the Cisco goal for positioning in the marketplace? A. To be first in every market in which Cisco participates. B. To be in the top 1% in every market in which Cisco participates. C. To be first or second in every market in which Cisco participates. D. To be in the top 10% in every market in which Cisco participates. QUESTION 18 Which feature does the Cisco IOS provide for networks? A. Network management that automates transaction backups. B. Network intelligence that enables business-critical applications. C. Network management that automates moves, adds, and changes. D. Content routing that pushes high-priority media to the network edge. QUESTION 19 Which device is installed in user devices and makes wireless connections between them and a network? A. Router B. Bridge C. Access point D. Client adapter QUESTION 20 Which device is used in wireless networks to send transmissions to a target area? A. Optical fiber B. Access point C. Directional antenna

6 D. Omni-directional antenna QUESTION 21 The Aironet 1100 and 1200 Series components are intended to support which network technology? A. Wireless network B. High-speed access C. Metropolitan-area network (MAN) D. Campus local-area network (LAN) QUESTION 22 The employees of an organization meet regularly in conference rooms for project updates and presentations. What need of this organization can be met by a wireless solution? A. Ensuring secure presentations. B. Augmenting an existing network. C. Providing a temporary network need. D. Having freedom of movement within a network range. QUESTION 23 Which interoperability standard provides a maximum speed on a wireless local-area network (WLAN) of 11 megabits per second? A a B b C g D. Service set identifier (SSID) QUESTION 24 Which is a series of Cisco router? A B C D QUESTION 25 Which Cisco Catalyst series best fits in the access area of a small campus local-area network (LAN)? A B C D QUESTION 26 Which area of the campus local-area network (LAN) acts as an aggregation point for accessarea switches and provides the connection between the access and core areas? A. Application B. Distribution

7 C. Aggregation D. Convergence QUESTION 27 As a general rule, which statement is true? A. You should route when you can, switch when you must. B. You should switch when you can, route when you must. C. Layer-2/3 switches have more wire-area network (WAN) connections than routers. D. Routers have more local-area network (LAN) connections than Layer-2/3 switches. QUESTION 28 A switch is a device that. A. Stores data on the network. B. Reads Layer-5 information and sends data directly to the router. C. Broadcasts data messages to all devices that are connected to it. D. Forwards data messages based on the destination address of the message. QUESTION 29 Which are components of a campus local-area network (LAN)? A. Switch, Layer-2/3 switch, and router B. Switch, Layer-12/13 switch, and router C. Switch, Layer-2/3 switch, and PBX system D. Switch, Layer-12/13 switch, and PBX system QUESTION 30 Which device connects a local-area network (LAN) to a wide-area network (WAN)? A. Router B. Switch C. Bridge D. Layer-2/3 switch QUESTION 31 A company is interested in using IP telephony to save money on phone communications. What must be in place before an IP telephony solution can be implemented? A. Optical network B. Content network C. Storage network D. Switched network QUESTION 32 Which device collect and combines traffic from customer premises equipment (CPE) while separating signals that are going to the CPE? A. Cable splitter B. Cable access router C. Digital subscriber line access multiplexer (DSLAM)

8 D. Cable Modem termination System (CMTS) equipment QUESTION 33 A large medical center faces government regulations regarding the privacy and protection of electronic transactions containing personal patient healthcare information. Which Cisco solution best matches this business need? A. Network security B. Optical networking C. Storage-area network (SAN) D. Content delivery network (CDN) QUESTION 34 What is an attack that occurs when a string of unnecessary commands or request is sent to a network device? A. Virus B. Worm C. Data interception D. Denial of service (DoS) QUESTION 35 Match each Cisco product or product family to the network security element that it supports. Answer:

9 QUESTION 36 AA pharmaceutical company sets up a partnership with a major university that requires researchers to connect to the corporate intranet. Which Cisco solution best matches this business need? A. IP telephony B. Storage-area network (SAN) C. Virtual Private Network (VPN) D. Content delivery network (CDN) QUESTION 37 Which network security strategy element refers to implementing barriers that serve as both physical and virtual protections against possible threats? A. Test the system B. Secure the network C. Monitor and respond D. Develop security policy QUESTION 38 Match each element of a successful network security system to its description Answer: QUESTION 39 Which Cisco product is a hardware component that supports content filtering and other gateway security functions for Catalyst 6500 Series? A. Cisco Firewall Services Module (FWSM) (pass)

10 B. Cisco Private Internet Exchange (PIX) Firewall C. Cisco VPN/Security management Solution (VMS) D. Cisco Internetworking Operating System (IOS) Firewall (L answer) QUESTION 40 What is a Virtual Private Network (VNP)? A. An encrypted connection between endpoints. B. A remote client that is attached to a private network by an optical link. C. An Internet-based website that requires the user to submit a password to gain entrance. D. A connection that relies on synchronized password exchanges between the network and the user. QUESTION 41 What does the Cisco Technical Support Services portfolio provide customers? A. Resources that help ensure that Cisco products operate efficiently, remain highly available, and benefit from up-to-date system software. B. Consultation that helps customers benefit from Cisco internal best practices, Internet Protocol (IP) expertise, and networking experience. C. Consultation that helps customers identify third-party software and equipment that enables their business applications to meet their own specific business goals. D. A unified suite of professional engineering support offerings that helps customers ensure their network can support that latest network applications and technologies. QUESTION 42 Which does Cisco Advanced Services provide customers? A. Resources that help ensure that Cisco products operate efficiently, remain highly available, and benefit from up-to-date system software. B. Consultation that helps customers benefit from Cisco internal best practices, Internet Protocol (IP) expertise, and networking experience. C. Consultation that helps customers identify third-party software and equipment that enables their business applications to meet their own specific business goals. D. A unified suite of professional engineering support offerings that helps customers ensure their network can support that latest network applications and technologies. QUESTION 43 What are five layers in the OSI model? (Choose five) A. Session B. Physical C. Protocol D. Gateway E. Data link F. Transport G. Application, B, E, F, G QUESTION 44 Which network components can be chained together to extend an Ethernet network over several kilometers or miles?

11 A. NICs B. Hubs C. Repeater D. Personal computers QUESTION 45 What does an expansion slot in a workstation do? A. Connects to the bus. B. Connects to the motherboard. C. Expands the memory of a workstation. D. Connects to the main computer assembly. QUESTION 46 In the OSI model, switching occurs at which layer? A. Layer 1 B. Layer 2 C. Layer 3 D. Layer 4 QUESTION 47 Which physical media is most resistant to signal interference? A. Optical fiber B. 1000BaseT C. Twisted pair D. Coaxial cable QUESTION 48 A mortgage company Certkiller Inc wants to streamline operations for multiple global call centers to improve customer services and to reduce costs. Which Cisco solution best matches this business need? A. Storage-area network (SAN) B. Virtual Private Network (VPN) C. Internet Protocol (IP) telephony D. Wireless local-area network (WLAN) QUESTION 49 Which two technology elements support the two-way transmission of voice traffic over a packet switched Transmission Control Protocol/Internet Protocol (TCP/IP) network? (Choose two) A. Multicasting B. IP addressing C. Quality of service (QoS) D. Virtual local-area network (VLAN), C QUESTION 50 Which Internet protocol (IP) telephony element is best categorized as a voice application component?

12 A. IP telephone B. Voice gateway (L answer) C. Private branch exchange (PBX) D. Advance audio conferencing software QUESTION 51 Which Cisco Internet Protocol (IP) telephony product or series connect IP networks or legacy communication system to the Public Switched Telephone network (PSTN)? A. Cisco Call Manager B. Cisco VG248 Analog Phone Gateway C. Survivable Remote Site Telephony (SRST) D. Cisco 7800 Series Media Convergence Server (MCS) QUESTION 52 Match each Internet Protocol (IP) telephony component category with its description Answer: QUESTION 53 Which two Internet Protocol (IP) telephony devices are best categorized as client components? (Choose two) A. IP telephones B. Analog phone gateways C. Media Convergence Servers (MCSs) D. IP telephony-enable personal computers (PCs), D

13 QUESTION 54 A landscape architecture company Certkiller.com wants to increase productivities by deploying new multiservice applications, including collaborative online design workshops, web-enable call centers, and real-time distance learning. Which Cisco solution matches this business need? A. Network security (pass) B. Storage-area network (SAN) C. Internet Protocol (IP) telephony D. Wireless local-area network (WLAN) (L answer) QUESTION 55 Cisco Call Manager software is installed in which network component? A. Cisco Soft Phone B. Cisco IP telephone (pass) C. Cisco Media Convergence Server (MCS) D. Cisco internet Protocol Contact Center (IPCC) QUESTION 56 What are two appropriate uses for Internet Protocol videoconferencing (IP/VC) technology? (Choose two) A. Delivering a live, annual financial report to all employees. B. Delivering a program about company restructuring to staff at multiple global sites. C. Facilitating online collaboration by team of engineers using a "whiteboard" application. D. Creating an interactive virtual classroom for instructors and students located in different locations., D QUESTION 57 Which two components does an Internet protocol TV broadcasting (IP/TV) system include? (Choose two) A. Content server B. Archive server C. Storage server (pass) D. Broadcast server, D QUESTION 58 Internet Protocol videoconferencing (IP/VC) provides which two benefits? (Choose two) A. Real-time discussions of patient information among remote medical teams. B. Reduce travel time for instructors responsible for different geographic sites. C. Improved morale and reduces turnover among employees who receive timely business updates. D. Increased sales and customer satisfaction due to current product information disseminated simultaneously to a global sales force by headquarters., B QUESTION 59 What differentiates a network built on best-of-breed products, from a network built using Cisco AVVID as the framework? (Choose two) A. Best-of-breed networks require network platform adapters. B. Networks built an AVVID can be customized to meet customer needs. C. Networks built on AVVID can bypass the weakest component in the network.

14 D. Performance in best-of-breed networks is only as good as the weakest component., D QUESTION 60 In the model for Cisco AVVID, which feature is enabled by components in the Intelligent network Services layer? A. Network provisioning B. Video on demand (VoD) C. Quality of service (QoS) prioritization D. Application to gain competitive advantage QUESTION 61 Which benefits does storage networking provide? A. Access to backup data. B. Rapid access to rich media used in online training (Failed). C. Firewall protection for storage-area network (SANs). D. Network redundancy to ensure file access in branch offices. Explanation: Because storage requirements are expected to double annually, opportunities for storage networking solutions that provide storage consolidation exist in almost all large organizations. Organizations that require high levels of data protection for financial or regulatory reasons are good candidates for storage networking solutions that promote business continuance. Companies need a business continuance strategy to ensure that customers have access to the company website so that online business continues. They also need to retain all required information to meet government or business regulations, and to recover business operations rapidly in the event of a natural or manmade disaster or network failure. Business continuance is a strategy for providing an appropriate level of protection and access to data. The goal is to reduce the risks of data loss from events such as system or network failure, data corruption, or natural catastrophes. Business continuance strategies range from relatively simple remote tape backup and recovery to disaster recovery through synchronous mirroring of data over a high speed optical network. Organizations also use what are called storage-area networks. A storage-area network is separate from the main company network and is dedicated solely to storage. Most storage-area networks are based on Fiber Channel, which is both a physical connection and a protocol. Storage networking solutions relieve the problems that multiple storage approaches can cause. A storage networking solution is composed of software and hardware that unite multiple server-based storage spaces, regardless of server location or operating system. Storage networking allows stored data to be consolidated, shared, accessed, managed, and protected over a shared IP network. QUESTION 62 Which Cisco transport product should account managers recommend for a synchronous data mirroring solution? A. ICS 7750 B. MDS 9000 Family C. ONS Series D Storage Router Series Explanation: A third Cisco product for higher-end markets is the ONS Series of optical platforms. In an optical network, the ONS Series provides the speed and reliability for a synchronous data mirroring strategy. This synchronous backup solution is valuable to enterprises and organizations such as finance,

15 insurance, or telecommunications companies that must ensure business continuance in the event of system or network failure. Incorrect Answers: A: For midsize business and enterprise branch offices that want a complete IP telephony solution, the Cisco Integrated Communications System (ICS) 7750 provides the 7750 Call Manager device and ICS System Manager software in a single scalable convergence platform. B: The MDS 9000 Series of switches uses robust Inter-Switch Links to deliver intelligent network services such as multiprotocol and mulitransport integration, virtual SANs (VSANs), comprehensive security, advanced traffic management, sophisticated diagnostics, and unified SAN management. This storage solution is good for medium to high-end markets. D: The 5400 Series of storage routers connects Fiber Channel storage-area networks (FC SANs) to IP networks. The 5400 Series works by using the Small Computer Systems Interface over IP (iscsi) protocol. This storage solution is good for companies that represent lower-end, smaller markets and have storage-channel "islands" or underutilized spaces. QUESTION 63 What are two reasons organizations should use storage networking solutions? (Choose two) (Get explain from question 61) A. Transaction data for the week are successfully download and stored at an offsite facility. B. Employees are notified to close applications when network congestion threatens online purchasing. C. Online transactions can be recovered in the event the network is disrupted by a computer virus attack. D. The company has an uncorrupted record of financial transactions even in the event of fire at the primary data center., D QUESTION 64 What feature of Cisco products is a benefit when introducing them into multi-vendor networks? A. Reliable failover that promotes end-to-end communication. B. Proprietary software specifically focused on interoperability C. Maximum throughput and performance that reduces bottlenecks. D. Designs based on industry standards that promotes interoperability. Explanation: Products that rely on proprietary software do not interoperate with products from other vendors. Cisco standards-based products can operate with a wide range of other vendor products, proving why it is beneficial to introduce Cisco products into multivendor networks. QUESTION 65 Which Cisco software provides intelligence to the network? A. Cisco IOS B. Cisco Works C. Cisco ONS D. Cisco Call Manager Explanation: Cisco IOS software provides a wide range of functionality, from basic connectivity, security, and network management to technically advanced services that enable businesses to deploy applications such as real-time trading, interactive support, on demand media, and unified messaging. The Internet Protocol (IP) fabric is the

16 fundamental element in Cisco IOS software that delivers the availability, scalability, and connectivity that enterprises and service providers alike require for business applications today. Today, networks around the world are joined in a network of networks. Cisco Internet work Operating System (IOS) software delivers network intelligence to Cisco routers and switches. This network intelligence, combined with Cisco hardware, supports the networking needs of the world, including service providers, enterprises, small businesses, and home users. Incorrect Answers: B: Cisco Works, a suite of network management software that is used to provision and maintain network devices, is an example of a Cisco offering in the Unified Control Plane. Components of Cisco network management software work in the Unified Control Plane by implementing features such as routing policies within network devices. C: Cisco ONS 15540: Get from Cisco Website A third Cisco product for higher-end markets is the ONS Series of optical platforms. In an optical network, the ONS Series provides the speed and reliability for a synchronous data mirroring strategy. This synchronous backup solution is valuable to enterprises and organizations such as finance, insurance, or telecommunications companies that must ensure business continuance in the event of system or network failure. D: Cisco Call Manager is the component of an IP telephony solution that provides standard call processing such as dial tone, signaling, and connection services for Cisco IP Phones and Soft Phones. Call Manager also includes applications that support services such as voice mail and audio conferencing. The Call Manager application is typically installed on a network server. QUESTION 66 In 1984, Cisco was founded by computers scientist from? A. Harvard B. Stanford C. California Polytechnic Institute D. Massachusetts Institute of Technology Explanation: A group of computer scientists from Stanford University founded Cisco in Since the inception of the company, Cisco engineers have been prominent in advancing the development of Internet Protocol, or IP, the basic protocol that is used to communicate over the Internet and in private networks. QUESTION 67 A company wants to use new data-intense application that will require dedicated bandwidth and greater network capacity. The company is current using hubs that are connected to a router for Internet access. Which two solutions should an account manager recommend that would best meet the needs for the customer? (Choose two) A. Replace all the hubs with bridges at the access area. B. Replace all the hubs with switches at the access area. C. Create a network distribution area that is composed of routers. D. Create a network distribution area that is composed Layer-2/3 switches., D Explanation: min addition to carrying basic data traffic, Cisco switches and routers also provide the necessary network infrastructure for newer, more data-intensive applications such as IP telephony and video. Many of these new applications require more dedicated bandwidth and quality of service (QoS) to ensure the constant flow of data. Cisco switches and routers can be specially configured to meet the needs of these emerging applications. Business growth Business Need.

17 Ability to connect employees to network resources Sharing of information between employees Cisco Solution: In this case, a switched campus LAN with Cisco multilayer switches at the distribution area may help to handle the additional traffic from the new building. Creating a layered network design will also help to accommodate future growth. Website that functions well Customer security Cisco Solution: Creating a Cisco LAN that is dedicated to e-business will help ensure that the website can handle incoming and outgoing traffic. Also, Cisco products are highly secure and redundant to ensure privacy and maximum uptime of the site. New applications (IP telephony) Business Need. Cost-effective communications High availability and quality of the network Cisco 6500 Series Catalyst 3500 Series Cisco Solution: A Cisco Campus LAN solution provides the necessary infrastructure to accommodate emerging applications such as IP telephony and video. Deploying a switched campus network helps ensure that the necessary bandwidth, speed, and quality of service are available for successful implementation of these applications. QUESTION 68 Which Cisco Catalyst series best fits in the access area of a midsize campus local-area network (LAN)? A B C D Explanation: Incorrect Answers: A. Core-Area Routers Cisco routers that reside in the core area include the 1700, 2600XM, 3600, 3700, and 7200 series. The higher series are able to handle more traffic between the campus LAN and WAN. QUESTION 69 Which area of the campus local-area network (LAN) serves as the aggregation point for the distribution-area switches and the connection point between the LAN and wide-area network (WAN)? A. Core B. Access C. Application D. Convergence QUESTION 70 A Layer-2/3 switch increases traffic efficiency on the network by combining some of the functionalities of. A. Hubs and switches B. Switches and routers C. Switches and access points

18 D. Switches and Gigabit Ethernet QUESTION 71 Which is a series of Cisco routers? A B C D QUESTION 72 How does a switch respond when it receives a message? A. It reads the Layer-5 information and send the message directly to the intended computer. B. It reads the Media Access Control (MAC) address and sends the message directly to the intended computer. C. It reads the Layer-5 information and broadcasts the message to all computers that are connected to the switch. D. It reads the Media Access Control (MAC) address and broadcasts the message to all the computers that are connected to the switch. QUESTION 73 A campus local-area network (LAN) is a network composed of smaller? A. LANs that exist within a business campus. B. LANs that connect one or more business campuses. C. Wide-area networks (WANs) that exist within a business campus. D. Wide-area networks (WANs) that connect one or more business campuses. QUESTION 74 What does a router do? A. Stores data on the network and connects the local-area network (LAN) to the wide-area network (WAN). B. Routes traffic down alternative paths and connects the local-area network (LAN) to the wide area network (WAN). C. Broadcast data to all devices that are connected to it across the local-area network (LAN) and D. Reads Media Access Control (MAC) addresses to forward messages to the correct location and connects the local-area network (LAN) to the wide-area network (WAN). QUESTION 75 Certkiller is locating 30 consultants at a client site for a nine-month project. What need does the firm have that can be met by a wireless solution? A. Ensuring secure presentations. B. Augmenting an existing network. C. Providing a temporary network need. D. Having freedom of movement within a network range. QUESTION 76 Which Cisco series of wireless products is compatible with either a or b standards and other emerging standards and technologies, such as g? A. Aironet 350 Series

19 B. Aironet 550 Series C. Aironet 1100 Series D. Aironet 1200 Series QUESTION 77 Which device is used in wireless networks to send directional or omni-directional signals? A. Bridges B. Antennas C. Access points D. Client adapters QUESTION 78 What is the most commonly used encryption technology? A g B. Service set identifier (SSID) C. Wired Equivalent Privacy (WEP) D. Extensible Authentication Protocol (EAP) QUESTION 79 Which wireless local-area network (WLAN) device is often used to make wireless connections between buildings or campuses? A. Router B. Bridges C. Access point D. Client adapter QUESTION 80 Which component should you use to reduce collision issues on a large LAN? A. Host B. Switch C. Printer D. Repeater QUESTION 81 A switch operates at Layer 2 of the OSI model. What is the name of that layer? A. Session B. Network C. Data link D. Presentation QUESTION 82 Which network component can be considered a host? A. Hub B. Switch C. Printer

20 D. Workstation QUESTION 83 Twisting the wires together in a twisted-pair cable prevents with type of problem? A. Echo B. Cross talk C. Signal bounce D. Breaks in the wire QUESTION 84 A router at Layer 3 of the OSI model. What is the name of that layer? A. Session B. Network C. Data link D. Presentation QUESTION 85 What does Cisco Advisory Services provide customers? A. Resources that help ensure that Cisco products operate efficiently, remain highly available, and benefit from up-to-date system software. B. Consultation that helps customers benefit from Cisco internal best practices, Internet Protocol (IP) expertise, and networking experience. C. Consultation that helps customers identify third-party software and equipment that enables their business applications to meet their own specific business goals. D. A unified suite of professional engineering support offerings that helps customers ensure their networks can support the latest network applications and technologies. QUESTION 86 Which service and support portfolio should an account manager recommend to a customer that is concerned with maintaining employee productivity during a network migrating to an advanced IP telephony solution? A. Technical Service and Support because a key component provides online tools and support. B. Advisory Services because of the portfolio's focus on providing customers with Cisco IP expertise. C. Advanced Services because a key component provides software upgrades that maximize network reliability. D. Advanced Services because a key component helps organization align business requirements with network availability. QUESTION 87 What are two appropriate uses for Internet Protocol TV broadcasting (IP/TV) technology? (Choose two) A. Enabling online collaboration among research personnel. B. Delivering a strategy business update from the CEO to all personnel. C. Enabling an interactive virtual classroom for sales personnel in remote locations. D. Delivering information about changes in health benefit enrollment to all personnel., C

21 QUESTION 88 Which two components does an Internet Protocol videoconferencing (IP/VC) system include? (Choose two) A. Network gateway B. Media control server C. Multicast access server D. Multipoint control unit, D QUESTION 89 A university implementing a distance-learning program would use Internet Protocol videoconferencing (IP/VC) technology to. (Choose two) A. Deliver a message from the college president to all faculty on the first day of the semester. B. Allow students who missed a class to access archived education lectures recorded by professors. C. Deliver an interactive program from a traveling scholar attending a conference on the main campus to students at multiple locations. D. Allow practicing pharmacists from a nearby hospital with Ph.Ds to answer questions from students in a pharmaceuticals course., D QUESTION 90 Which technology provides the fastest and most reliable way to synchronize information between a primary and standby data center as a strategy to provide disaster recovery? A. Optical network B. Offsite content storage C. Digital subscriber line (DSL) D. Virtual Private Network (VPN) QUESTION 91 Certkiller.com relies on couriers for the daily transfer of large blueprint files between offices. Which technology provides a fast, high-bandwidth network connection that could save the firm both time and money shipping expenses? A. Optical network B. Digital subscriber line (DSL) C. Internet Protocol (IP) telephony D. Wireless local-area network (WLAN) QUESTION 92 Which Cisco Internet Protocol (IP telephony product or series is an integrated suite of software solution that provides a flexible infrastructure for managing customer service? A. Cisco Call Manager B. Cisco Conference Connection C. Cisco IP Contact Center (IPCC) D. Cisco Integrated Communication System (ISC) 7750 QUESTION 93 Which two situations are opportunities for selling a Cisco Internet Protocol (IP) telephony solution? (Choose two)

22 A. A growing publishing firm needs a secure way for remote content editors to connect through the Internet to the company extranet. B. An enterprise with multiple offices must provide access to large volumes of content to support a wide variety of business operations. C. An accounting software manufacturer wants to streamline call center operations to reduce customer wait time and improve employee productivity. D. A global supplier of integrated processors wants to implement specialized voice applications to increase productivity and reduce the cost of overseas toll calls., D QUESTION 94 Which Internet Protocol (IP) telephony component category includes IP telephones? A. Clients B. Infrastructure C. Call management D. Voice application QUESTION 95 Which Internet Protocol (IP) telephony component category includes voice gateways, switches, and routers? A. Clients B. Infrastructure C. Call management D. Voice application QUESTION 96 Certkiller wants to reduce the cost of maintaining separate networks for voice, video, and data while also enabling collaborative online video editing software. Which Cisco solution best matches this business need? A. Digital subscriber line (DSL) B. Storage-area network (SAN) C. Internet Protocol (IP) telephony D. Wireless local-area network (WLAN) QUESTION 97 Which Internet Protocol (IP) telephony element is best categorized as a call management component? A. IP telephone B. Voice gateway C. Call-processing software D. Private branch exchange (PBX) QUESTION 98 What is a benefit of Internet Protocol (IP) telephony? A. Synchronizes password exchanges for call setup. B. Eliminate the need for physical cabling in a TCP/IP network. C. Enables two-way voice transmission over a packet-switch TCP/IP network.

23 D. Creates an encrypted tunnel for voice through a Transmission Control Protocol (TCP/IP) network. QUESTION 99 Which Cisco Internet Protocol (IP) telephony product or series provides standard callprocessing services for Cisco IP client devices? A. Cisco Call Manager B. Cisco IP Contact Center (IPCC) C. Cisco VG248 Analog Phone Gateway D. Cisco 6000 Series Multiservice Switches Explanation: Cisco Call Manager is the component of an IP telephony solution that provides standard call processing such as dial tone, signaling, and connection services for Cisco IP Phones and Soft Phones. Incorrect Answers: B: The Cisco IP Contact Center (IPCC) is an integrated suite of software solutions that provides a flexible infrastructure for managing customer service. IPCC enables virtual IP-based customer service contact centers with capabilities such as interactive voice response, automated call distribution, and incoming call management. For example, IPCC can forward customer inquiries to service personnel regardless of their physical location on the network. C: At the edge of an IP telephony infrastructure are Cisco voice gateways that connect IP and analog devices to the PSTN. The Cisco VG248 Analog Phone Gateway and the Analog Telephone Adapter 180 Series connect legacy communication systems - including voice mail, analog telephones, and fax machines - to the PSTN. D: Cisco offers a wide range of scalable hardware to support IP telephony functions in the network infrastructure. The Catalyst 3524-PWR for branch office applications and Catalyst 4000 Series Modular Switches and 6000 Series Multiservice Switches for enterprise applications connect IP clients to the network. Call-processing software that resides in a 7800 Series Media Convergence Server (MCS) is a primary callhandling approach for enterprise networks. QUESTION 100 Which two business benefits does a network built using Cisco AVVID as the framework provide? (Choose two) A. Lower costs by improving throughput on network components. B. Reduce costs trough price breaks offered by Cisco partners. C. Improved productivity by enabling applications that enhance telephone call routing. D. Higher customer satisfaction by enabling applications that provide a more enjoyable user experience., C QUESTION 101 In the model for Cisco AVVID, which component belongs in the Unified Control Plane layer? A. Hardware needed to build the network. B. Network clients such as Cisco IP telephones. C. Software needed to establish network provisioning. D. Applications that organization use to gain competitive advantage. QUESTION 102 Which Cisco Router series supports Frame Relay, Asynchronous Transfer Mode (ATM), and lease lines in a single platform, allowing service providers to offer multiple types of services to end users

24 without having to maintain multiple edge devices? A Series B Series C Series D Series QUESTION 103 Cisco Series routers provide carrier-class availability and performance in both the network backbone and at the edges. This solution is appropriate for a. A. Midsize financial services company that has acquired a smaller company, which has locations in three different cities. B. New and growing Internet hosting company with global Internet data centers whose business customers depend on the reliability of the network. C. University that wants to create an integrated communications network that supports distance learning, e- learning, and collaborative research. D. Midsize enterprise organization that is migrating to a converged network for its internal employees to address user needs for voice, video, and data. QUESTION 104 Cisco offers several router products for companies with Frame Relay networks. Typically, smaller remote sites can use routers from which two Cisco series? (Choose two) A Series B Series C Series D Series E Series, B QUESTION 105 What is a wide-area network (WAN)? A. A network that connects client device wirelessly using radio waves. B. A network that crosses metropolitan, regional, or national boundaries. C. A network that is restricted to a single building, a group of buildings, or even a single room. D. A network that encompasses an entire city or metropolitan area and connects multiple local-area networks (LANs). QUESTION 106 Network management saves time and money by automating which two tasks? (Choose two) A. Monitoring online purchasing. B. Monitoring user access to storage files. C. Configuring changes to hardware and software. D. Monitoring and troubleshooting network devices., D QUESTION 107 Which is an opportunity indicator for a Cisco Works network LAN Management Solution (LMS) A. A global enterprise deploying a converged network of voice, video, and data.

25 B. A small insurance company hoping to cut toll-call costs to foreign branch offices. C. An Internet service provider (ISP) needing to provide better quality of service (QoS) to its customers. D. A growing enterprise wanting to automate and simplify diagnosing network problems at branch offices. QUESTION 108 Match each Cisco Network Security product with its description. Answer: QUESTION 109 A service provider wants to prevent the repeat of a denial of service (DoS) attack that recently disabled Internet access for several thousand customers. Which Cisco solution best matches this business need? A. Network security B. Wireless network C. Content networking D. Virtual Private Network (VPN) QUESTION 110 Which network security threat affects the privacy or integrity of transmitted information? A. virus B. Lost password C. Link fault error D. Data interception

26 QUESTION 111 What is the purpose of authentication components in a network security solution? A. To validate the identity of users who connect to the network. B. To block unwanted connections and content from both internal and external sources. C. To create virtual connections between validated remote users and a private network. D. To limit the availability of network resources by defining the usage privileges of authorized users. QUESTION 112 Which two scenarios are opportunities for selling a Cisco virtual Private Network (VPN) solution? (Choose two) A. An online music retailer with multiple downloading locations that wants to centralize access to large media files. B. A growing publishing firm that needs a secure way for remote content editors to connect through the Internet to the company extranet. C. A denial of service (DoS) attack that disables Internet access for several thousand customers of a large Internet Service Provider (ISP). D. A mortgage lending company that opens several branch offices require secure access to underwriting information on the corporate extranet., D QUESTION 113 Which network security strategy element refers to the deployment of products that identify a potential intruder who makes several failed logon attempts? A. Test the system. B. Secure the network. C. Monitor and respond. D. Develop security policy. QUESTION 114 What strategy will protect network resources and services from unauthorized actions? A. Network security B. Network management C. Collaborative networking D. Content storage networking QUESTION 115 Which Cisco product is a software component that blocks unwanted connections and provides other gateway security functions for small business? A. Cisco Firewall Service Module (FWSM) B. Cisco Secure Access Control Server (ACS) C. Cisco Private Internet Exchange (PIX) Firewall D. Cisco Internet work Operating System (IOS) Firewall QUESTION 116 What do content networks provide to service providers? A. More control over delivery of content to users. B. Bandwidth costs that shift to the core end of the network. C. Bandwidth costs that shift to the user end of the network.

27 D. Content routing that centralizes content at the server farm. QUESTION 117 In which two modes can content networks deliver content? (Choose two) A. Caching B. Storage C. High-speed D. Content updating, B QUESTION 118 Which content network component maintains origin source content and publishes content to the network edge? A. Content switch B. Content router C. Content engine D. Content Distribution Manager (CDM) QUESTION 119 Which benefit does digital subscriber line (DSL) systems for broadband access provide to the user? A. Secure access to company extranet. B. Dedicated lines for high security data transfer. C. Simple solution for high-quality digital video using coaxial cable. D. Data and audio signals that share the same communications infrastructure. QUESTION 120 Which Cisco product provides wide-area network (WAN) monitoring, traffic management, and access control, in addition to applications to administer a routed network build on Cisco devices? A. Catalyst LMS B. Aironet WAN 2000 C. Cisco Works Routed WAN (RWAN) D. Cisco Works LAN Management Solution (LMS) QUESTION 121 Our Customer wants to run voice traffic over the exist frame relay network, but is not prepare to deploy to IP telephone at this point. What network hardware you recommend to this request? A. Call Manger B. Voice gatekeeper C. Voice Gatekeeper D. Multicultural unit E. Frame relay access Device Answer: QUESTION 122 Which security function is performed in the server farm model of enterprise composite network model?

28 A. Port security B. Packet filtering C. Private VLAN D. AAA control Answer:

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