ESInet Building Blocks for NG Mark Titus Lead Product Marketing Manager AT&T Public Safety

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1 Mark Titus Lead Product Marketing Manager AT&T Public Safety

2 Agenda Agenda slide Why NG9-1-1 is Important ESInet Functional Benefits Is the time right for ESInet? Summary 2

3 ESInet Building Blocks for Why NG9-1-1 is Important Two-thirds content with rule slide Challenges with Nation s current system Aging Legacy Communications Infrastructure PSAPs challenged to keep pace with technology & customer expectations 70% -80% of calls originate from mobile devices (Source: FCC & NG911.gov) NG9-1-1 adoption helps improve reliability & modernizes PSAP technology 3

4 9-1-1 Ecosystem: Transition to Next Generation Agenda slide Originating Service Provider (OSP) System Service Provider Originating Carriers Call Routing PSAP Call Handling Legacy Wireless Wireline VoIP Selective Router ALI Database Time Division Multiplexing (TDM) Circuit Switching ALI Dip Call Handling E9-1-1 (ANI/ALI/Selective Routing) Legacy Call Handling Originating Carrier ESInet PSAP Call Handling Next Generation Wireline Wireless VoIP Emergency Services IP Network Next Generation Call Handling 4

5 Today s ESInet Landscape: Poll Results* Multiple doughnut example Where are PSAPs Today in their ESInet journey? % Not Using ESInet Today *Webinar poll results obtained from ESInet webinar conducted 9/2017, 110 responses 5

6 Building Blocks for NG9-1-1 ESInet Core Functions Building Blocks Call Management (a.k.a. Core Services) IP Network & Security Advanced Services

7 Building Blocks for NG9-1-1 ESInet Functional Benefits: Call Management Table of Contents Function TDM to IP and IP to TDM conversion Geo-Redundant Call Processing IP Voice Transformation Geographic Policy Routing Automatic Overflow and Alternate Routing Benefit Enables migration to IP Increases resiliency and survivability Integrated voice & data with call transfer Establishes call treatment rules to enhance operational flexibility Enables operations continuity during natural or man-made disasters (e.g., TDOS) 7

8 Building Blocks for NG9-1-1 ESInet Functional Benefits: IP Network & Security Function IP Transport Network Redundancy and Diversity Network Security Network Management Benefit Supports any-to-any connectivity e.g., ability to quickly rehome traffic at network layer Increases resiliency and PSAP survivability Helps protect PSAP networks from cyber threats and malicious activity (e.g., DDOS) Provides status and reporting data to help PSAPs manage system performance and operations 8

9 Building Blocks for NG9-1-1 ESInet Functional Benefits: Advanced Services* Function Multimedia Communications Benefit Expands PSAP capabilities to receive text** and photos that enhance incident awareness Network to Network Interoperability Permits sharing of information with other agencies Cloud Services Internet of Things (IoT) Connectivity Enables access to cloud-based public safety apps and services to help improve operations Allows emergency services integration to support connected devices e.g., telematics *Certain functionality will be supported in the future **In locations where text to is supported 9

10 Building Blocks for NG9-1-1 ESInet Functional Benefits: Poll Results* Multiple doughnut example What is the largest single benefit to your agency of migrating to an ESInet? % Reliability is largest single benefit of ESInet; Operational Flexibility close second *Webinar poll results obtained from ESInet webinar conducted 9/2017, 110 responses 10

11 Is the Time Right for ESInet? Mounting Pressures TDM Sunset Legacy TDM connections migrating to IP ESInet supports the transition Benefits of deploying ESInet before TDM Sunset Better use of IP CPE investment Increased Threats Natural Disasters Active Shooters Extremists Telephony Denial of Service (TDOS) 11

12 Is the Time Right for ESInet? - Poll Results* Multiple doughnut example What are the largest obstacles in migrating to an ESInet? % Funding is the single largest obstacle in migrating to ESInet *Webinar poll results obtained from ESInet webinar conducted 9/2017, 110 responses 12

13 Summary ESInet Functions Why NG9-1-1 is important Increases reliability Enables public safety to meet demands of today s mobile society Center of NG9-1-1 Call Management IP Network & Security Advanced Services Is the Time Right for ESInet? PSAPs Face Mounting Pressures Need to Clear Funding Hurdles 13

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