NG9-1-1: Implementation and FirstNet Deployment Kyle Connor Director, Sales and LTE 5/13/2013
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1 NG9-1-1: Implementation and FirstNet Deployment Kyle Connor Director, Sales and LTE 5/13/2013 Page 1
2 Overview We will explore the ways in which NG9-1-1 and LTE as well as P25 and converged voice/data/multimedia communications, functioning in unison, are altering Public Safety Communications as we have traditionally known them. Page 2
3 What s driving the change? Our Mobile, Communicative Lifestyle: SMS (text) to Skype, Twitter, Facebook Mobile Workers, VoIP end-points (Soft Phones) Dynamic Real-time Caller Location Video Surveillance and Sensor devices Page 3
4 Boston Marathon bombing Over ¼ of America found out via Social Media Clearly broadband and multimedia played a role! Page 4
5 How NG9-1-1 makes a difference 1. Improved delivery and management of content from IP endpoints SMS and multimedia with greater mobility ACN/eCall, CCTV, IP video, alarms, and real-time data Automated data handling and analytics 2. Interoperability PSAP-to-PSAP/Control Room-to-Control Room Between PSAPs/Control Room and first responders 3. Operational Awareness Improved Situational Awareness Common Operating Picture 4. Operational Flexibility Advanced routing capabilities Resources reside any place on the network Page 5
6 Page 6
7 Cassidian Communications Portfolio Page 7
8 Mobile Call Processing Solutions Primary Uses Backup and overflow operations On-site emergencies Special event coverage Business continuity Disaster recovery Primary Benefits Service at the point of need Full application functionality No user retraining required Full-featured remote and backup operations extend public safety reach and provide disaster recovery options Dual firewall support for VPN access Requires application seat license Rugged laptop and case included USB headset not included Deployable on a moments notice! Page 8
9 Broadband Applications Video Telemedicine Biometrics/facial recognition Asset awareness Situational Awareness Incident Reporting Geo-data PTToBB NCIC Call to Car Page 9
10 Call to Car concept Multimedia data sharing (Voice, Pictures, Video, Text ) From citizens to PSAP Between PSAP and First Responds Integrated end to end broadband multimedia communications (Citizen PSAP First Responder) PSAP Citizens First Responder 911 app First Responders app Page 10
11 What this could look like. Call-to-Car Multimedia Communications Page 11
12 West, TX Fertilizer Plant Explosion 15 Dead (11 First Responders) 200 Injured Houses destroyed 20+ First Responder Agencies Hospitals from Dallas to Waco (100 miles) No Community is too small to need NG9-1-1 and the PSBN! West, TX pop 2,849 Page 12
13 Final Result Our personal and business communications have become significantly more efficient and effective due to integrated multimedia and automated data handling Public Safety deserves and demands the same level of efficiency and effectiveness where: Incident information can be securely utilized and transmitted Increased interoperability and collaboration is enabled through the seamless connectivity of agencies regionally, statewide or nationwide Public safety is improved as a result of NG9-1-1 and LTE Page 13
14 Be Careful what you ask for Operational Changes PSAP dealing with images Data Overload Command and Control Information Sharing/Tracking Training Technology Procedures Trauma Empowerment of first responders Capabilities to all levels (who gets what) Citizen interaction Page 14
15 Thank You Page 15
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