The Evolution on the Horizon for 911, E911, and NG911 Utilizing High-Speed Broadband
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1 The Evolution on the Horizon for 911, E911, and NG911 Utilizing High-Speed Broadband
2 /17/ Information Technology 2
3 3 3 So What is Next Generation 911?
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6 8/17/ Information Technology 6
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8 8/17/ Information Technology 8
9 9 9 So What is Next Generation 911? So What is NOT Next Generation 911?
10 10 10 So What is NOT Next Generation 911? Text-to-911
11 11 11 So What is NOT Next Generation 911? Pictures-to-911
12 12 12 So What is NOT Next Generation 911? Video-to-911
13 13 13 So What is NOT Next Generation 911? VoIP Telephone System
14 14 14 So What Is Next Generation 911? NG9-1-1 is an Internet Protocol (IP)_based system comprised of managed Emergency Services IP networks (ESInets), functional elements (applications), and databases that replicate traditional E9-1-1 features and functions and provides additional capabilities. NG9-1-1 is designed to provide access to emergency services from all connected communications sources, and provide multimedia data capabilities for Public Safety Answering Points (PSAPs) and other emergency service organizations. NENA Master Glossary of Terminology NENA- ADM , July 29, 2014
15 So What Is Next Generation 911? 8/17/ Information Technology 15
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17 11/13/15 Office Information of Information Technology Technology 17
18 So What Is Next Generation 911 In North Carolina? Information snapshot The 9,943,964 people living in the State generate approximately 7,294, calls every year, or about 0.73 calls per person per year. 76% of the total calls were delivered over wireless, 7% were Voice over IP (VoIP) and 17% were from landline
19 So What Is Next Generation 911 In North Carolina? Information snapshot The State is comprised of answering positions in the State, about one for every 11,300 persons. The present answering equipment is fairly current and up-to-date with legacy practice
20 So What Is Next Generation 911 In North Carolina? Information snapshot Disparate equipment, networks and processes at the county level can discourage sharing of systems and resources. The radio systems in the State consist of disparate networks (different frequency bands and different non-compatible technologies), making interoperability on the dispatch side of (calls forwarded) challenging, and most PSAPs cannot dispatch other PSAPs first responders
21 So What Is Next Generation 911 In North Carolina? Information snapshot A more effective and efficient method for allowing PSAPs to back each other up in an emergency is imperative
22 So What Is Next Generation 911 In North Carolina? Primary goals Affordable network PSAP s retain control for their systems Scalable Diversity Redundancy Legacy integration 22 22
23 23 23 So What Is Next Generation 911 In North Carolina? Primary goals The network architecture is expected to maximize cost efficiency and increase sharing of resources Collaborative procurement and purchasing decisions Data centers
24 24 24 So What Is Next Generation 911 In North Carolina? l Hosted Call Handling Hosted system operating within the ESInet utilizing NG9-1-1 functional elements SIP based call delivery May allow hosted / shared call recording solutions
25 25 25 So What Is Next Generation 911 In North Carolina? l Establish a specification to allow disparate CAD systems to communicate Sharing CAD information across PSAP s Allow for greater ability to support multi jurisdictional emergencies Increase the technical support for PSAPs Utilize the NG9-1-1 network to enable additional support to create interoperable solutions
26 26 26 So Where Is Next Generation 911 In North Carolina? Primary PSAP's 119 NG ready 12 Partial NG 78 Not NG Ready 29 Other Call centers 6 TOTAL 125
27 27 27 So Where Is Next Generation 911 In North Carolina? The 911 Network costs incurred today will continue for potentially 3 years even if work begins in 2015 on a statewide NG911 network procurement starting in It could take at least three years to procure, install and implement NG911 network services, replacing the current 911 network provided services, to all of the PSAPs in North Carolina. o Contract options can be used to manage any potential costs required during build out and transition to a new service provider. o Ex. As connections paid are removed and new connections are implemented at PSAPs, then the service cost begins for the new service and stops. (cost replacement)
28 28 28 So Where Is Next Generation 911 In North Carolina?
29 29 29 So Where Is Next Generation 911 In North Carolina? 62A Fund. (b) Allocation of Revenues. The 911 Board may deduct and retain for its administrative expenses a percentage of the total service charges remitted to it under G.S. 62A-43 for deposit in the 911 Fund. The percentage may not exceed two percent (2%). The 911 Board must allocate ten percent (10%) of the total service charges to the Next Generation 911 Reserve Fund to be administered as provided in G.S. 62A-47.
30 30 30 Questions Comments
31 31 31 Richard Taylor
32 32 32
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