Switchvox/Digium Hardware Interface Lab

Transcription

1 Switchvox/Digium Hardware Interface Lab Created:

2 Agenda Required Equipment Overview Digium Cards Appliance Hardware Matrix Hardware Card installation Hardware Card configuration in Switchvox Test Calls 2

3 Overview This lab is designed to familiarize you with installing and configuring Digium PSTN interface cards in a Switchvox appliance. We will configure one analog card, one analog phone and one T1 connection. You must already have a SIP extension configured on the Switchvox appliance to test everything. 3

4 Required Equipment for this lab Digium Hardware - 1 X TDM411E 1 FXO 1 FXS TDM Card - 1 X TE122BF Single Span T1/E1 Card Analog Phone Screwdriver RJ-11 Phone Cable T1/E1 Crossover Cable 4

5 What cards are supported in which appliance? Appliance Model Analog 1 Port T1/ E1 2 Port T1/ E1 4 Port T1/ E1 BRI AA65 TDM4XX TDM8XX TE122BF N/A N/A B410P AA305 TDM4XX TDM8XX TDM24XX TE122BF TE207 TE207 B410P AA355 TDM4XX TDM8XX TDM24XX TE122BF TE207 TE407 B410P 5

6 Install Hardware in Appliance (instructor will guide )

7 Digital Card Configuration in Switchvox

8 Scenario We will configure the card as if it s connecting to a standard T1 PRI. We recommend that you always configure your digital cards first to avoid any D-channel number confusion. 8

9 Hardware Verification Verify your hardware is installed and detected by navigating to System Setup -> Hardware Setup The DAHDI_DUMMY devices are a software timing source for audio. The Digium cards will take over the timing and provide a more accurate timing source. The DAHDI_DUMMY will still be displayed after installing a card, they can be ignored. 9

10 T1 Configuration Click Configure on the same line as TE120P All of these options can be left on the default settings for a PRI configuration. Click Save Settings. If any of these settings need to be changed, your provider can let you know what options they should be set for. 10

11 Create a T1 Channel Group Click Configure Channels, Go to Channel Admin and Create New Channel Group. 11

12 Create a T1 Channel Group cont. Group Name Name this something logical like the provider name or PRI. You will be using the group name later when building the call rules. Device Type Select PRI T1/E1 Bearer Channel, we will create the D-channel in a separate channel group. Callback Extension The default extension to ring when a call comes from this provider. Set this to your phones extension, this can be overridden with incoming call rules. Default Fax Extension If fax detection is enabled, this is the default extension faxes will be sent to. PRI Switch Type Your provider will instruct you on what to set this to. National ISDN 2 is fine for our PRI configuration. Overlap dial Usually can be set to no, determines whether to send DTMF digits all at once or as they are pressed. PRI Dial plan Your provider can instruct you for how to set this. This controls how outbound calls are sent over the PRI. Network Specific Facility Code Rarely used option for specific providers. PRI Reset Interval The default of 3600 is correct for most providers. Use PRI T.309 timers Hide caller id Enabling this will disable sending caller ID. Use caller ID presentation Fax Detection This option can be set so that faxes use the fax engine and are sent correctly. Any options under Advanced Options should only be modified when troubleshooting audio quality problems. 12

13 Adding Channels to the Channel Group Check the first 23 channels, channel 24 will be reserved for the D-channel. Click Create Channel Group Your system will display System is offline until you create the D-channel channel group, click Create New Channel Group. 13

14 Creating the D-Channel Select the options shown in the image below. Only check channel 24 in the list of channels. Click Create Channel Group. 14

15 Channel Admin Review Your Channel Admin should look like the image below: You should now be able to connect your T1 Crossover cable to the T1 Card and navigate to Diagnostics -> System Status. 15

16 System Status T1 System status of working T1: 16

17 Analog Phone Configuration in Switchvox

18 Scenario The Digium TDM411E is a PCI card that the Switchvox appliances use, it has one FXS and one FXO module. This configuration can connect to one analog line and one analog telephone. We will configure one analog phone as an extension and one analog line as if it were connecting to the PSTN. 18

19 Setting up an Analog phone Analog phone lines (FXO modules) are signaled with FXS signaling, they receive voltage. Analog phones (FXS modules) are signaled with FXO signaling, they push voltage. Any analog card with an FXS module on it requires a 12V Molex power connector. It is important to remember to not connect a phone line to an FXS module. Kewlstart signaling will work on 99% of analog lines, it is loopstart plus far end disconnect supervision. FXS FXO 19

20 Configuring an analog device in Switchvox Analog phone lines (FXO modules) are signaled with FXS signaling, they receive voltage. Analog phones (FXS modules) are signaled with FXO signaling, they push voltage. Any analog card with an FXS module on it requires a 12V Molex power connector. It is important to remember to not connect a phone line to an FXS module. Kewlstart signaling will work on 99% of analog lines, it is loopstart plus far end disconnect supervision. 20

21 Configuring an Analog phone channel group cntd. Navigate to the Channel Admin and click Create New Channel Group Name the group something logical that shows this is the channel group for Analog phones. Select FXS Kewlstart for the phone. Click Show Advanced Signaling Options. 21

22 Configuring an Analog phone channel group cntd. Immediate Answer Turns the phone into a Bat phone, dials a certain set of digits as soon as the phone goes off-hook. ADSI Enabled Channel Call Waiting Allow two calls on this phone, play audible notifications when someone gets a call waiting call. Call Waiting Caller ID Display Caller ID of waiting caller on Analog phone display Three Way Calling Allow three way calling. Transfer Allow this analog phone to flash hook transfer. Can Call Forward This option determines whether or not this group can set call forwarding. Call Return Use incoming caller ID on transfer This preserves the caller ID to send to the other phone when transferring. Hide caller id Enabling this will disable sending caller ID. Fax Detection This option can be set so that faxes use the fax engine and are sent correctly. The rest of the advanced options work fine for a standard analog phone. Scroll down and check the channel for this phone. Select Save Channel Group Settings. You will need to go to Extensions -> Manage Extensions and create an extension for this phone. 22

23 Configuring an Analog phone channel group cntd. Once you have configured an extension for this device, connect an RJ-11 analog line from the FXS port to your Analog phone. Take the Analog phone off-hook and verify that It has a dial tone Place a call from the Analog extension to your existing SIP extension. Your analog phone is now fully configured for Switchvox. 23

24 Analog Line Configuration in Switchvox

25 Configuring an Analog line channel group Navigate to the Channel Admin and click Create New Channel Group Name the group something logical that shows this is the channel group for Analog lines. Select FXO Kewlstart for the phone line. Click Show Advanced Signaling Options. Set a callback extension,such as your operator, incoming call rules will override a callback extension. Click Show Advanced Signalling Options 25

26 Configuring an Analog line channel group cntd. Pause Before Dialing Sometimes DTMF is sent to quickly and not recognized properly on the other side, use this option to pause before sending DTMF digits. Automatically Determine Call Progress Use this option only when instructed, it will change the way Switchvox detects hangs up and pickup, etc. Use Caller ID This option will enable or disable sending and receiving Caller ID. Caller ID Signaling This option defines which signaling method to use for Caller Id. Caller ID Start This option tells Switchvox when to look for Caller ID. Ring Debounce This option should not normally be modified, it is used to set how long Switchvox waits before confirming a ring. More information available in the help text. Battery Debounce This options should not normally be modified, it is used to set how long Switchvox waits before confirming a hangup. More information available in the help text. Battery Threshold The same as Batter Debounce but modifies the voltage Switchvox looks for. Hang up on Polarity Switch This option tells Switchvox whether or not to hang up during a line polarity reversal, this is typically used in Australia. Detect busy Signal - Typical analog lines will hangup by sending a true disconnect signal, if this is not the case, Switchvox can look for a busy signal to then hangup the channel. Fax Detection This option can be set so that faxes use the fax engine and are sent correctly. The remainder of the advanced options work fine for a standard analog phone. Scroll down and check the channel(s) for this phone line. Select Save Channel Group Settings. You will need to create incoming and outgoing call rules for this line before placing test calls. 26