ENGLISH. Wildix Unified Communications. Discover new ways to communicate

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1 ENGLISH Wildix Unified Communications Discover new ways to communicate

2 The concept of business communication has changed: communication is now instant, smart and focused on social networks. Save your time, improve your business There appeared new tools at our workplace: desk phones, cordless phones, mobile phones, chat applications on PC (usually more than one) and social networks. The aim of Unified Communications is to unify these tools and to make all the communication tasks available and executable from just one place. Access to shared phonebooks and presence information of users in real time from any device, possibility to start a chat, a call or a videoconference with one or several users - these are just some of the benefits that Unified Communications bring. By unifying communication tasks it s possible to streamline daily operations and thus, to increase the workplace productivity. Wildix is a multinational company present in Germany, Italy, France, the Netherlands, Switzerland and Belgium, with it s own R&D center in Ukraine. Wildix has created its proprietary hardware and software solution of Unified Communications and Collaboration.

3 Wildix Unified Communications Unified Communications optimize the business processes and allow you to significantly reduce travel costs, thanks to videoconference, and ensure the availability of employees anytime, any place, thanks to mobility feature. Ready for changes? Discover Wildix Unified Communications - the new way to communicate. SCALABILITY One employee, one user, one account One Wildix system can manage as many accounts as there are employees in your company. You can import them or add one by one upon the need. Unified Communications profiles for users Different Unified Communications profiles can be activated on the same system, and only for those users for whom it is necessary. Essential All the basic Unified Communications features are available for these users. Testimonial...After the initial trial period, we have realized that [Wildix] was exactly what we were looking for. This is why, with the growth of the company, we ve decided to move entirely to VoIP with Wildix. Fabrizio Magliocchetti - IT Manager of CAF Business All the features available for Essential + videoconference and communication with external users via the corporate website, thanks to WebRTC technology. Premium All the features available for Business + API and a set of ready-to-use integrations.

4 Wildix Collaboration Collaboration means the possibility to manage all the contacts and each aspect of enterprise communication with colleagues and customers all over the world, via a single user interface. It also means providing access to shared phonebooks on each device, as saves a lot of time to the employees. It is even better if the communication system is integrated with the CRM used in the company (see the API integrations section). No more Excel documents and paper phonebooks. Information on the real time presence status of users brings considerable time savings. Just think of how much time your employees spend daily on trying to reach the person they need. one single place to manage all the contacts one single place to make calls from one single place to start videoconferences and to share your work with your colleagues Simplicity. Wildix Collaboration is simple to use and to access, as it is completely web-based.

5 Collaboration will not only change your way to communicate, but improve your work life.. Collaboration Collaboration web interface offers a customizable view of colleagues, grouped by work teams, and provides real time presence information of users. One click is enough to start communication with a colleague. Basic features: no client call chat memo messages Fax and SMS video call screen sharing file transfer Attendant Console Easy and intuitive tool to manage internal and external communication. Wildix revolutionizes the Attendant Console concept. Available in seven languages and supports assistive equipment for users with visual impairments. Reporting and Analytics (CDR-View) Tool for call traffic monitoring at 360 degrees (quantity, duration, type, costs of calls, peak hours), helping you to calculate the company productivity and optimize the business strategies. Fax Server Ready to use. Send and receive faxes and SMS via or Collaboration. Significant savings on paper and toner, faxes always available in digital format, maximum reliability thanks to T.38 fax over IP protocol.

6 WebRTC Chat - Call - Video call Desktop sharing - File transfer What is WebRTC Kite? Kite offers direct communication with the company via chat, call, video call, desktop sharing, file transfer and videoconference. Kite does not require any installation of components and allows a website visitor to come into contact with the company by simply clicking on a link. It s easy to integrate Kite into a website or a webpage, as easy as it is to add Kite contact button to your mail signature. Kite is a powerful marketing tool, as it offers an instant, simple and free of charge way for the customer to contact the company, and it s fully integrated into the Wildix communication system. By providing existing and potential customers with the possibility to come into contact with a call agent who has the name, the role and the face, you are sure not to miss any business opportunity. Kite is based on WebRTC technology, part of HTML5, which allows real time communication and data exchange via the web browser. The goal of the University was to offer more advanced and innovative services to our students. With Kite they just [students] open a webpage, indicate the course they are following, see the operators who are available at the moment and have a direct access to the information, in comfort, from home or from the library. Testimonial. Emiliano De Rossi - Telephony and UC Manager at Roma TRE University (Italy) - Videoconference It s one thing to create a videoconference system. It s something else entirely to create a videoconference that is accessible, immediate and simple to use. Wildix has created a videoconference solution, available both for internal and external users. Based on WebRTC technology, it offers an amazing experience without having to install any client. Wildix Kite based on WebRTC technology no client to install chat, voice and video conference HD video access for external users (also via social networks) sharing of documents and applications speaker autodetection mute mode

7 Wildix Mobility Decide when to be available. ONE NUMBER Wildix Mobility offers more flexibility in managing your business communication anytime and any place, making sure you do not miss any important call. With Mobility your workplace is not necessarily limited to your office desk. It can be any place: just enable the feature to be able to make and receive calls to your mobile number. Or use the Wildix Mobile APPs for full access to Unified Communications services from your smartphone or tablet. You decide who and when. Mobility doesn t mean to be reachable all the time, it means having the possibility to choose when to be, in order do it at best. Collaboration Mobile App Wildix Collaboration Mobile offers all the features of Wildix Collaboration on iphone, ipad, Android smartphones and tablets. The application connects to the Wildix system to provide access to all the Unified Communication services from your mobile device. Testimonial...Wildix Mobility service has changed the way we work. We are often on the move, on different floors of the hotel [...] Communication is much easier now also thanks to Wildix smartphone APPs. Barbara Agos, General Manager of Roseo Hotel Verona

8 WMS - Wildix Management System WMS (Wildix Management System) is the heart of the Wildix communication system. WMS is the administrative interface of PBX and Unified Communications. It s entirely web-based and accessible via the browser regardless of the OS (Windows, Linux, Mac OS X), without any installation. Time savings on devices configuration. Thanks to Wildix auto provisioning, it s possible to configure one or many devices at a time, with one click. Via admin interface you can add, manage, update both on-site and remote devices belonging to your Wildix system, assign phones to users. Choosing Wildix means choosing a complete solution: Fax Server and Failover capability are by default integrated into Wildix communication system. No licenses are needed. All the applications are integrated into a single operating environment and available for all the users of the system LDAP FAX Server Active Directory integration Exchange Server integration Google integration Mobility IVR Discover all the features of Wildix system: Application Programming Interface Wildix API is the component allowing the integration of Wildix Unified Communications with third-party web-based software and applications. Thanks to this component it s possible to manage calls from your PC running Windows and from external web applications. Integration with CRM, ERP, web applications API integrations Thanks to Wildix APIs many software products and web applications (CRM, ERP, Fias/Fidelio) are ready to use with Wildix communication system.

9 Physical PBX Wildix communication system is available as Physical, Virtual or Cloud-based PBX. Services available for users can be purchased according to PBX model as in the table below, or activated for the needed number of users on the basis of a monthly fee. Characteristics Model Max number of users WGW08 WGW16 WGW40 WGW90 WGW250 WGW500 WGW1000 WGW Max number of extenral calls Wildix software is fully integrated into the hardware which helps to avoid problems of integration with third-party products. Wildix PBX is reliable, easy to configure both onsite or remotely via the administrative interface, accessible using any web browser users registered to one system Standard rack 19 4 network interfaces Integrated Failover SSD - solid state drive Wildix USB 2GB Key Storage is a USB drive resistant to high temperatures up to 85. It allows up to erase/write cycles, thanks to NAND Flash technology. WKEY2GB Backups, configuration and other essential data of Wildix system is stored on the USB stick, to ensure fast replacement. Virtual PBX You can install a Wildix system on virtual machines running on remote servers. Virtual environments allow more flexibility in configuration in the server farm and ensure the continuity of the services. Cloud PBX All the Wildix Unified Communications features are available also in the cloud. Cloud PBXs are activated with one click via the management interface. You can add an on-premise PBX for failover.

10 WMS Network International Branch Office Video Conference Collaboration IP phones/videophones Small Branch Office people in one room IP phones Wildix Network cancels the distances between different sites of the company and enables all the users in different offices to collaborate as if they worked in the same office. In these times of increasing globalization, it is becoming more common for a company to have branch offices all over the world. WMS Network allows centralized management, maintenance and update of all the users of the system (no matter which country they work in). Headquarter Office Video Conference Collaboration Collaboration With WMS Network communication between the users is free of charge (except for the Internet connection costs). Each user can connect to the system from any office of the company keeping the same internal number and account settings. A new user added to the system is immediately visible and can be contacted by all the colleagues. IP phones/videophones Collaboration Warehouse Testimonial We are now able to set up the system in a way that each PBX has its autonomy, and at the same time, all the PBXs in different shops are interconnected using IP network and not the network of the operator, which brings considerable savings on internal communication. Bruno Forquet - Sales Director of Caribou-Intersport magasins.intersport.fr Mobile Networks Collaboration Mobile IP phones DECT phones

11 Overlay Wireless LAN Enterprise solution of Wildix WiFi roaming No roaming Overlay solution ensures excellent performance in environments with high-density of devices and resolves the roaming issues in order to guarantee continuity of calls when moving from the coverage area of one access point into another one. Overlay network does not slow down even when there is a high number of devices connected and allows a seamless handover without interruptions. Robust enterprise WiFi network is crucial at work, Overlay ensures both quality and security. Security Overlay is a secure network where employees connect using their credentials for access to Collaboration. Those credentials are managed directly via the administrative web interface of the PBX, allowing significant time savings to the system administrators. Password management Thanks to WMS Network users can move from one office to another one and keep the same credentials for connection to the system. ActiveDirectory integration allows users to log in to the system with their Windows passwords BYOD Wildix solution is BYOD-ready (bring your own device) as it allows the employees to use their personally owned devices at work. Maximum performance, simplicity of use and enhanced security result in an increased workplace productivity. Overlay at the State of the Net event in 2014 Components of the Overlay system Overlay Core Overlay Spot

12 W-AIR DECT System DECT solution light as air, for a flexible installation. W-AIR is the first cordless phone that displays presence status of users, it is fully integrated into Wildix communication system and doesn t need a dedicated server. W-AIR solution is perfect for different working environments, as it integrates lone worker alarms, including Man Down, without any license (W-AIR 150 handset). W-AIR 70 W-AIR 100 W-AIR 150 BASE STATION BASE STATION SMALL BUSINESS REPEATER Auto provisioning To create a wireless infrastructure, it s sufficient to install a W-AIR base station. It s possible to expand the coverage area by installing more base stations and repeaters. The system is scalable and can manage up to 200 cordless phones. Multicell configuration Base stations support auto-provisioning system and they are configured via the administrative web interface. Once new base stations are added, the DECT tree is automatically created. Features Configurations W-AIR 150 PRESENCE Audio HD wideband PBX phonebooks CAT-iq Speakerphone Vibration Bluetooth Lone worker alarms IP65 W-AIR 100 PRESENCE Audio HD wideband PBX phonebooks CAT-iq Speakerphone Vibration W-AIR 70 PRESENCE Audio HD wideband PBX phonebooks CAT-iq Speakerphone MULTICELL (with W-AIR Base Station) Up to 200 users per system Up to 30 users registered to 1 base Up to 40 bases per system (39 Slaves and 1 Master) Up to 8 concurrent calls per base Up to 8 concurrent handovers per base Up to 3 repeaters per base Up to 5 concurrent calls per repeater Up to 100 repeaters per system SMALL BUSINESS (with W-AIR Base Small Business) Up to 8 users per system Up to 4 concurrent calls Up to 3 repeaters per base No multicell

13 VoIP and WebRTC Phones The only phones with presence status of on-site and remote colleagues WP600ACG the first WebRTC phone in the world, with Android OS WP600ACG Android 4.2 OS Touchscreen Display 7, 1024*600 Dual Port 10/100/1000 2MP webcam Presence and Chat Audio HD wideband Shared PBX phonebooks WiFi b/g/n Bluetooth 2.0 USB 2.0 Up to 120 BLF keys PoE IEEE 802.3af Online call history WebRTC videoconference WP600A WP410 Display:132*64 LCD Dual Port 10/100 Presence Shared PBX phonebooks PoE Online call history WP480 Display:132*64 LCD Dual Port 10/100 Presence Audio HD wideband Shared PBX phonebooks 3 BLF keys PoE Online call history WP490G Display: 480*272 LCD Dual Port 10/100/1000 Presence Audio HD wideband Shared PBX phonebooks 18 BLF keys (+up to 3 extension modules) PoE Online call history Android 4.2 OS Touchscreen Display 7 800*480 Dual Port 10/100/100 Presence and Chat Audio HD wideband WiFi b/g/n Bluetooth 2.0; USB 2.0 Shared PBX phonebooks Up to 120 BLF keys PoE IEEE 802.3af Online call history ACCESSORI Keypad Extension Headsets Wireless EHS Adapter Compatibile with WP490 new series and WP490G 20 BLF keys with LED *480 LCD with Backlight Up to 3 Modules daisy-chain WHS-MONO - One ear WHS-DUO - Two ears WHS-BT - Bluetooth Compatible with WP490 new series and WP490G Compatible with Jabra, Plantronics and Sennheiser * Answer and hang up calls remotely * Consult the datasheet to check the list of compatible models

14 OTHER PRODUCTS Media Gateways PRI, BRI, FXS, FXO, GSM models Auto configuration Fax over IP support Flexibility and scalability Switches and Networking Gigabit PoE switches Models with Fiber ports RS232 interface VDSL PoE Extender Documentation Visit manuals.wildix.com to read and download the updated datasheets and user guides of products. manuals.wildix.com Activate WARRANTY on wmp.wildix.com 5 Years Warranty on Hardware Wildix products are designed to be updated over time in order to adapt to changes in the IT landscape. For this reason we want to ensure the perfect performance of our hardware and software upgrades for at least 5 years from the purchase date. To activate your free-of-charge 5 year warranty, provide the products information and a proof of purchase.

15 Kite Videoconference Wildix PBX, Media Gateway, Switch W-AIR 150 Wildix Collaboration

16 WP600ACG: the first WebRTC phone in the world with Android OS. Kite: REV. 3/2016