Samsung Communication Server Enterprise. Samsung Electronics

Transcription

1 Samsung Communication Server Enterprise 2013 Samsung Electronics 1 1

2 Typical Configuration Everything You Need to Work Smart WLAN only Wireless Enterprise IP Telephony Only Internet PSTN Internet Media Gateway WLAN Controller PoE Switch PoE Switch Communication Manager AP IP Phone Smartphone Tablet Smartphone w/ Note PC FMC Client 2 2

3 IP Telephony - Communication Manager Mobility Enhanced IP-PBX Embedded Applications (Conference/UMS/ACD-Lite) Max 3,000 users/ Scalability up to 6,000 users Smart Routing turns Mobile Call into an Internal Call Seamless Roaming from WiFi to Mobile Network Automatic Call Forward to Mobile Phone 3 3

4 SCM Express is SIP based All-IP Platform 4 1 SCM Express 3 Optional High Availability Design (Active-Active) Communicator Wi-Fi :3 rd Party / SMT-W5200 (future) ACD Conference UMS Applications Cellular (Single/Dual) Mobility 2 Ubigate ies Series with PoE Switches IP Phones 3 rd PartySIP Phones OfficeServ 7000 Gateways Analog Phones / Fax Internet PSTN SIP Trunking Remote Worker 4 4

5 1 Call Server Capacities & Details The Most cost competitive All IP architecture Support Active Active, Active Standby through high availability Category SCM Express (SCM-S500 Server) Users Max 3,000 (6000) Gateway Max 256 BHCA 60K System Capacity CPS 18 Concurrent Call 1,000 MOH Ch 128 MPS Call 200 Conference Ch 128 UMS Ch 64 Number of Server System 2 Redundancy System Active-Standby Active-Active 5 5

6 2 Samsung Media Gateway Lineup Two differentiated gateway line up for data and voice service Seamless line up from SMB to Enterprise OfficeServ Series G/W OfficeServ7400 OfficeServ7200 OfficeServ7100 OfficeServ , 480(3R) Users 530Kpps forwarding L2/L3 Switch & Router Security ~60, 120(2R) Users 30Kpps forwarding Switch & Router Security ~ 60 Users 10Kpps forwarding Programmable VMS & VoIP GW ~50 Users Programmable VMS & VoIP GW 6 6

7 3 Supports IP Phones and Mobile &Soft Clients SCM Express supports Samsung s elegant design award winners, SMT i5200 UC IP Phone full lineup as well as mobile and soft clients, maximizing employee mobility, connectivity and collaboration. Desktop IP Phones SMT i Mono LCD 14 Key Button SMT i Mono LCD 24 Key Button SMT i Mono LCD DESI LESS SMT i Color LCD USB Camera SMT i Key Button Add On Module Mobility & Soft Clients SMT i3105 Mobile Communicator Samsung Communicator 7 7

8 Phone - Wireless Desk Phone High-End Wireless Desk Phone Multi Wireless Interfaces (WLAN, NFC, BT) HD Voice Click to Dial using Smartphone App Use Smartphone Screen as an AOM 8 8

9 4 Applications Services & Features Remarks Meet-Me Conference UMS ACD-Lite 64 conference channels available Users can access from a personal web page Voice Mail / Auto Attendant / G/W Queuing Control & Monitoring / Routing Control Agent Status (Log In/Out) / Statistics for ACD group SCME license key is required Samsung Communication Manager Embedded UMS Embedded ACD Meet-me Voice Conference CSTA Link MoH CDR Communication Manager S/W TFTP MobEx Light SBC 9 9

10 For Standalone Midsize Business, SCM Express is a Comprehensive Communication Solution For Standalone midsize business who wants to minimize IT investment cost, whereas need high performance, SCM Express integrates call control and application resources with simplified communication plan. PSTN SCM Express OS7000 Switch >> >> >> Ease of deployment Simplified dial plan Converged infrastructure. AP PC Client IP Phones Mobile Client 10/32 10

11 For Midsize Business with Multi site Locations, SCM Express is a Centralized Communication Solution For midsize business with multi site branches with mission critical telephony environment, SCM Express offers your business continuity with great survivability even though IP WAN fails Active-Active Redundancy SCM Express PSTN Si L3 Switch Internet Survivable Remote Site Gateway < Branch A > Survivable Remote Site Gateway < Main Office > Ensures Business Continuity with A-S Redundancy & Survivability Cost Savings between mult isite calls Hot desking between multi sites Centralized Administration < Branch B > 11 11

12 Application FMC (Fixed Mobile Convergence) Enterprise Wireless Call Application Flexible Call Response Later / Hold On Business Caller ID Display Name/ Position/ Department Combined Dialer Mobile / VoIP AM AM AM Marketing Group / Director Marketing Group / Director Marketing Group / Director (Extension) 12 12

13 FMC Feature - Zero-Cost Routing Turns Mobile Call to an Internal Call Automatic Call Re-Routing between Employee s Mobiles to on-net Call (When the user makes a call in an office using the public mobile number, the communication manager checks if the dialed number has a corresponding extension number and its status) Office 3G IP-PBX PBX dials using extension number Office IP-PBX Zero-Cost Routing AP 13 13

14 FMC Feature - Automatic Roaming Seamless Roaming from WLAN to Mobile Network - Manual Roaming On the edge of WLAN network, User can choose to move to the public network - Automatic Roaming On the edge of WLAN network, Roaming to public network is made automatically PSTN 3G/4G SCM Make Call to 3G 3G SCM AP Manual Roaming Cellular Mobile Worker WLAN Controller AP Roaming Decision SCAN Office Out of Office [Manual Roaming] 14 [Automatic Roaming] 14

15 FMC Feature - Unregistered Forward Automatic Call Forward to Mobile Phone Customer call to the office number is automatically forwarded to the mobile worker if not present on the wireless LAN PSTN 3G/4G Call to Office Number Customer [ Office ] [ Out of Office ] SCM AP Automatic Call Forward Cellular Mobile Worker 15 15

16 FMC Feature - Remote Dial Remote Control Dialing over Mobile Network Customer receives office CLI of mobile worker PSTN 3G/4G Customer [ Office ] [ Out of Office ] SCM AP SCM dials mobile worker & customer Simultaneously Cellular Mobile Worker 16 16

17 FMC Feature - Call MOVE Flexible Call Transfer between Desk Phone & Mobile IP phone Smart phone User selects <MOVE key> on desk phone during conversation on desk phone, the current call moves from desk phone to mobile phone. Smart phone IP Phone User selects <MOVE key> on desk phone during conversation on mobile phone, the current call moves from mobile phone to desk phone. Office IP-PBX AP Continuous Speech Path IP Phone No break in speech during move 17 17