ECP GPRS/3G/4G COMMS DEVICE CONFIGURATION AND COMMISSIONING PROCEDURE
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1 Network(s): Summary: ENGINEERING COMMISSIONING PROCEDURE ECP GPRS/3G/4G COMMS DEVICE CONFIGURATION AND COMMISSIONING PROCEDURE EPN, LPN, SPN Configuration and commissioning procedure for the GPRS/3G/4G devices used on the UK Power Networks SCADA network Author: James Ford Approver: Paul Williams Date: 14/06/2018 This document forms part of the Company s Integrated Business System and its requirements are mandatory throughout UK Power Networks. Departure from these requirements may only be taken with the written approval of the Director of Asset Management. If you have any queries about this document please contact the author or owner of the current issue. Applicable To UK Power Networks External Asset Management G81 Website Capital Programme UK Power Networks Services Connections Contractors Health & Safety ICPs/IDNOs Legal Meter Operators Network Operations Procurement Strategy & Regulation Technical Training THIS IS AN UNCONTROLLED DOCUMENT, THE READER MUST CONFIRM ITS VALIDITY BEFORE USE
2 Revision Record Version 2.0 Review Date 14/06/2023 Date 03/06/2018 Author James Ford Reason for update: Periodic review What has changed: Revised to include the new Configuration Wizard and signal strength analyser functionality Version 1.0 Review Date 08/06/2018 Date 15/05/2017 Author James Ford New document detailing the configuration and commissioning of the new MultiTech routers UK Power Networks 2018 All rights reserved 2 of 22
3 Contents 1 Introduction Scope Glossary and Abbreviations Multi Tech MTR5 GPRS/3G/4G Router References UK Power Networks Standards Dependent Documents Appendix A Upgrading Older Firmware Versions (pre v4.12) Appendix B Signal Strength Analyser Functionality Appendix C - Dycon D2377 4G/3G/2G Signal Analyser Appendix D Remote Connection to Router UK Power Networks 2018 All rights reserved 3 of 22
4 1 Introduction This procedure details the configuration and commissioning procedures for the GPRS/3G/4G communications devices used on the UKPN SCADA network. A single router has the capability provide communications for up to four RTU devices on site using the Ethernet ports on the front of the router (assuming the ports are not being used by other equipment on site, such as LV monitoring I/O units). 2 Scope This document only covers the configuration and commissioning of the comms device, the installation procedures for the comms devices are detailed in the relevant RTU/network equipment ECS documents. 3 Glossary and Abbreviations Term APN DHCP GPRS/3G/4G MIMO RTU SIM Definition Access Point Name (secure access to mobile comms networks) Dynamic Host Configuration Protocol Mobile data networks Multiple input, Multiple Output Remote Terminal Unit Subscriber Identity Module 4 Multi Tech MTR5 GPRS/3G/4G Router The router part number is MTR5-LEU2-B04-EU-GB. The following items are needed: A PC or laptop. Ethernet cable. Up to date firmware file for the router (if it is not up to date already). Configuration file for the router. Radius username. SIM card (O2 or Vodafone). A standard antenna from stores, eg the Panorama antennas B4BE for outdoor pole mounting or the LPW antenna for indoor or outdoor wall mounting. Mounting bracket for the router (allows it to be mounted on the DIN rail in the RTU). Download the latest Config file from Alfresco: Open Alfresco from the Intranet Home page: Home Page > Policies, Procedures & Forms > Engineering > Reference Library > Link to: Reference Library > Relay and RTU Software > Multi Tech > Configs for use with firmware version 4.12 or later UK Power Networks 2018 All rights reserved 4 of 22
5 Select the correct Configuration file: xxxx.bin Note there is a bug in Alfresco which means file name may get changed as you download the file. Make sure the filename ends in.bin as you save it to your PC. See Appendix for details. Download it to a suitable folder on your laptop. Download the latest Firmware/Software file from Alfresco: Open Alfresco from the Intranet Home page: Home Page > Policies, Procedures & Forms > Engineering > Reference Library > Link to: Reference Library > Relay and RTU Software > Multi Tech > Multitech MTR5 router firmware Version x.xx Select the correct firmware file: xxxx.bin Note there is a bug in Alfresco which means file name may get changed as you download the file. Make sure the filename ends in.bin as you save it to your PC. See Appendix for details. Download it to a suitable folder on your laptop. When upgrading to firmware version 4.12 and a V3 config file, be sure to upgrade the firmware before you install the new config, otherwise you will not be able to log into the router. The following configuration can be carried out in the office: 1. To configure the router set up the PC set as follows: Set the PC for a DHCP IP address (the PC is most likely already set up for this). 2. Connect the PC to one of the LAN sockets of the router E1, E2, E3 or E4 (For primary serial RTU configs the E1 port cannot be used, but for all other configs, it can be used) and provide power to the router. Use a web browser to connect to the router using the following URL: Note the use of UK Power Networks 2018 All rights reserved 5 of 22
6 The web browser will ask you accept the security certificate, click the link Continue to this website (not recommended). 1. Login in as Username: Password: ukpn <deliberately not shown in this document> UK Power Networks 2018 All rights reserved 6 of 22
7 2. Check the Comms Device has the correct latest firmware version installed as available on Alfresco. If it is not the latest version, update the firmware by selecting Firmware Upgrade. If the firmware version in the router is pre v4.12 then the screen will differ from that shown below. In this case, refer to Appendix A to upgrade the firmware. 3. Select Browse, then browse to where you have downloaded the file on your PC, then select Upgrade. Update can take up to 10 minutes. UK Power Networks 2018 All rights reserved 7 of 22
8 You will see the following screen while the router is upgrading. The router will automatically reboot. 4. Once the router has rebooted, log back into the router using (as described in section 3) and check the Firmware is showing the correct version. 5. Load the required configuration into the router. Select Configuration Restore. UK Power Networks 2018 All rights reserved 8 of 22
9 Select Browse. Browse to where you have downloaded the file on your PC, then select Upgrade. 6. Once the router has rebooted, log back into the router using and check the Configuration is the correct version (this is always displayed on the top of screen when logged on). 7. Input the Site Name as appears on Power-On, the O2 APN Username and the Vodafone APN Username and click Save. UK Power Networks 2018 All rights reserved 9 of 22
10 The APN User Names (often known as Radius User Name) will be provided by the Power-On Commissioning Engineer and will follow the following format: The user name configured in the router must match the username set up in the radius servers this will normally be done automatically via Power-On for secondary SCADA (UKPN IP Secondary SCADA polling). The secondary RTU username format is: LPN only: <UKPN area>_<short RTU name>_o for O2 SIM <UKPN area>_<short RTU name>_v for Vodafone SIM LPN_12345T1_O LPN_12345T1_V NB: short RTU name will always be 7 characters For EPN and SPN: <UKPN area>_<rtu alias>_o for O2 <UKPN area>_<rtu alias>_v for vodafone <UKPN area>_<substation number_installation type >_O <UKPN area>_<substation number_installation type >_V EPN_6R6553_PT_RTU_O (pole top RTU) EPN_6R6553_PT_RTU_V (pole top RTU) EPN_6R6553_GM_RTU_O (ground mount RTU) EPN_6R6553_GM_RTU_V (ground mount RTU) <UKPN area>_<spens number_installation type >_O <UKPN area>_<spens number_installation type >_V SPN_400017_PT_RTU_O (pole top RTU) SPN_400017_PT_RTU_V (pole top RTU) SPN_400017_GM_RTU_O (ground mount RTU) SPN_400017_GM_RTU_V (ground mount RTU) for O2 SIM for Vodafone SIM for O2 SIM for Vodafone SIM 8. Power the router off, install a SIM card into the SIM A slot, and power the router back on. After about 3 minutes the router should have restarted and should have authenticated on the UKPN network. The SIM A LED changes from flashing to steady, and remains steady once it has authenticated. When the SIM A LED is steady, the router should have been assigned an IP address. UK Power Networks 2018 All rights reserved 10 of 22
11 9. Log back into the router and check the correct IP Address (as specified by the Power-On commissioning engineer) has been populated. Select View Network Status. UK Power Networks 2018 All rights reserved 11 of 22
12 10. Check the correct IP address has been assigned, until the correct IP address is obtained, the tool will show Please ensure it is the correct IP address. This page does not auto refresh so you will need to exit back to the main screen and re-enter the View Network Status page to refresh the IP address. To return to the main menu select the Back button at the bottom of the page (may need to scroll down). 11. REPEAT THIS PROCESS FOR BOTH THE VODAFONE AND O2 SIM CARDS TO CHECK THE SIM CARDS AND RADUIS SETUP FUNCTION CORRECTLY. The Network status page also has a Shutdown button. This should be used if you need to replace an existing SIM card with a different SIM card while using the same radius account, for example if you are testing several SIM cards in the office using one of the test accounts. This should overcome the problem seen in the past when it sometimes took a few hours for a router to pick up an IP address. Use the shutdown button before removing the SIM card from the router. The issue is that the mobile network forms an association between a radius username & IP address and the physical SIM, which can last for up to 24 hours, so if you replace one SIM with another SIM, the first SIM remains associated with the IP address, so the second SIM cannot acquire the IP address. The Shutdown button tells the mobile network to break this association and then it remains idle so you can power down, replace the SIM with the new one and then power up again. UK Power Networks 2018 All rights reserved 12 of 22
13 The following procedure must be carried out on site: 12. Choose which service provider network to use: Either: Use a Dycon D2377 4G/3G/2G Signal Analyser (see Appendix C) OR Use the MultiTech router. On newer routers (serial number above A), a more in-depth signal strength analysis can be performed (see Appendix B), for older routers this option is not available and the simple Signal Strength level should be used. Follow steps 8 to 11 and ensure the router has the correct APN and Radius User name for both Vodafone and O2 and the correct Site Name. Install a Vodafone SIM into the SIM A slot, reboot the device and note the signal strength. Repeat for the O2 SIM. Use the SIM with the best overall signal strength. Guidance for using the signal strength analyser functionality in the router is contained in Appendix B. If the router is a newer model select the Scan button to perform the signal strength analysis, if it is older and does not have the scan function, note the Signal Strength level. 13. If mounting the router on DIN rail: Fix the adaptor plate on the top of the router (remove the existing 4 x screws and bolt the plate on). Fix the DIN rail mounting bracket on the mounting plate and mount the router in the RTU. UK Power Networks 2018 All rights reserved 13 of 22
14 5 References 5.1 UK Power Networks Standards UK Power Networks Distribution Safety Rules Device manual ECS ECS Dependent Documents Lucy Gemini 3 Configuration Procedure Remsdaq CallistoNX Configuration Procedure The documents below are dependent on the content of this document and may be affected by any changes. ECS ECS Lucy Gemini 3 Configuration Procedure Remsdaq CallistoNX Configuration Procedure UK Power Networks 2018 All rights reserved 14 of 22
15 Appendix A Upgrading Older Firmware Versions (pre v4.12) 1. Check the Comms Device has the correct latest firmware version installed as available on Alfresco. If it is not the latest version, update the firmware. 2. Go to System > System Related > System Tools. Select Firmware Upgrade UK Power Networks 2018 All rights reserved 15 of 22
16 3. Select Browse. Browse to where you have downloaded the file on your PC, then select Upgrade. Click Update. Update can take up to 10 minutes. You will see the following screen while the router is upgrading. The router will automatically reboot. Once the router has rebooted, log back into the router using and return to section 4 of the main document to continue the device configuration. UK Power Networks 2018 All rights reserved 16 of 22
17 Appendix B Signal Strength Analyser Functionality On newer routers (serial number above A), a more in-depth signal strength analysis can be performed. The colouring of the signal strength survey is as follows: Green Good signal level reliable operation. Ideally, there should be at least two cells from the chosen provider in green. Yellow Medium signal level - not ideal but adequate. One or two cells from the chosen provider in yellow or green is acceptable Red Low signal level not acceptable. If the only O2 or Vodafone cells are in red, then we need to try a better antenna or change to another form of comms. The router will use 4G if it is available, and if not it will use 3G and if that s available it will use 2G. 4G and 3G give good bandwidth, but 2G has very low bandwidth and is a last resort. In the following example, O2 is best, but Vodafone would be ok. UK Power Networks 2018 All rights reserved 17 of 22
18 Appendix C - Dycon D2377 4G/3G/2G Signal Analyser This guide will show you how to use the basic commands of the Dycon D2377 4G/3G/2G Signal Analyser to carry out a signal survey at a site. A small stubby antenna is provided with the unit, but better results can be gained by using the proper UKPN aerial available from stores. Below is a picture indicating the relevant buttons, sockets etc related to the operation of the Signal Analyser. Dycon D2377 4G/3G/2G Signal Analyser UK Power Networks 2018 All rights reserved 18 of 22
19 The Signal Analyser should be fitted with known good a sim card. Before use, fit the aerial and fully charge this unit. To switch the unit on, hold down ON/Off button until the following icon appears. Once the unit has booted up, the following screen will be shown. UK Power Networks 2018 All rights reserved 19 of 22
20 The hourglass symbol is displayed in the top right of the screen while the radio module is initialising This can take approximately 2 minutes. Once the hourglass symbol has disappeared, the unit is ready for use. If a failure occurred during initialisation, a warning triangle is displayed in the top right of the screen - press the left arrow to go to the start-up screen to find out what the fault is. Re-booting the unit may clear the fault. Setup Menu This is the menu from which the basic settings for the unit are setup. Use down arrow to select Setup and press the Select button (Right Arrow): Press Down Arrow to select Survey / Options, and press the Right Arrow Press Down Arrow to select Auto Off and press the Right/Left Arrow to change settings (suggest changing Auto Off to 15 min or as appropriate) Press Down Arrow to select Mode and press Right/Left Arrow to select Engineer Mode Press up arrow to Exit/Save then press Select button (right arrow) to save options Signal Survey Survey Menu Using the Up/Down arrow keys, select Survey In the Select Mode menu, select All and press Right Arrow Make sure Network is set to Any Press Right Arrow to start survey Once complete press Down Arrow to scroll down to Results UK Power Networks 2018 All rights reserved 20 of 22
21 Results Menu The first screen ranks the networks in descending order with the best network at the top and the worst at the bottom (NB pressing the Up Arrow toggles the results between displaying % and dbm. Any results above 33% are useable). If the unit fails to return results or give a warning about interference, try re-booting the unit and/or moving to a different location. To view results press the Right Arrow button, the following screen will be displayed which shows the Best Networks based on signal strength. Step through the results screens using the Right Arrow button. The second screen shows an overview of the Top Cells based on signal strength. Select the preferred provider (Vodafone or O2) by counting which provider has the most cells above 33% To exit the Results page, press the Down Arrow, the following page will be displayed: Exit back to the Main Menu using the Left Arrow Aerial installation, it would be appropriate to carry out a number of surveys on site to ascertain the best location for the aerial to be installed. This will allow for the most appropriate position to be selected when installing the aerial. UK Power Networks 2018 All rights reserved 21 of 22
22 Appendix D Remote Connection to Router Once connected to a mobile network, it is possible for engineers with the correct security clearance to remotely connect to a router using the GPRS/3G/4G network from the UK Power Networks corporate IT network. 1. Open a web browser and type the substation IP address (the IP address Power-On uses to connect to the RTU) into the address bar of the web browser (using 2. Login to the router by following the appropriate procedure as detailed in this document. UK Power Networks 2018 All rights reserved 22 of 22
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