Land Grid Array Sockets. Power to the Floppy

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1 Study Guide for MasterExam for A+ MasterExam for Exam A+ Essentials Exam Type: MasterExam Joshua Bynum 04/21/ :06:54 AM This Adaptive Study Guide represents all questions that were answered incorrectly. The test question title, steps (if applicable) and references have been included to assist you in your study. Land Grid Array Sockets Which is another name for a land grid array socket? LGA 775 Socket T Socket XP Pin socket Power to the Floppy A technician was concerned that his older power supply was not able to supply the right power to a floppy drive. Which voltage rail powers floppy drives? 3.3-volt rail 5-volt rail 12-volt rail 24-volt rail What is the maximum length of a USB 2.0 cable? Maximum Length of a USB 2.0 Cable 1 meter 1/79

2 3 meters 5 meters 15 meters HTPC HTPCs and other convergence devices integrate components of a home theater into a unit collocated with a home entertainment system. True False Computer Definition A computer is two or more computers that communicate. system network dashboard motherboard Connector Terms Which is a cap placed over the end of an object to prevent splitting? Fiber Fiber Optical Ferrule Setting up the DMZ To set up a DMZ, if a user has multiple computers, they can choose to simply place one of the computers between which two elements? 2/79

3 Bus Ring Router Switch E - Internet F - Internal network or computer PC Hardware Bus Speed Which term is used when the bus speed is increased above the manufacturer s recommendations? Bus push Overclocking Overstocking Bus enhancement Hard Drives 5,400 rpm and 10,000 rpm refer to which option? USB types Heat sinks SCSI speed Rotational speed Numerous Internet Appliances There are numerous things that Internet appliances can do. Which are two things that Internet appliances do? BIOS control Spam filtering Detecting network intrusion New Windows update installation 3/79

4 Understanding Encryption Methods Which encryption method uses a preshared key, or a PSK? TKIP WEP WPA RADIUS Development Intel started developing well-known 32-bit CPUs as early as which year? Humidity Levels In how humid of an environment should the computer be kept? 20%-40% 30%-50% 40%-60% 50%-70% Enabling or Disabling the Network Interface Card Which determines if the integrated network interface card is turned on or turned off? PCI ECC MCA 4/79

5 BIOS Internal PATA and the Motherboard Internal PATA uses which type of interface to transmit data to and from the motherboard? IDE UAC SOX DIMM Four More Pins for ATX Motherboards A technician connected a 20-pin power connector to a 24-pin ATX motherboard. Which option represents the reason the other 4 pins were not required by the motherboard? The 4 pins are for extra power The 4 pins are for Asian markets The 4 pins are for European markets The 4 pins are for optional onboard video Docking Station and Port Replicator Which options are available on a docking station but not a port replicator? Choose all that apply. AC power External hard drive Keyboard and mouse Larger, external monitor Number of Pins on a DVI-I Single Link Connector Which option represents the number of pins on a DVI-I single-link connector? 5/79

6 Two sets of nine pins and a blade Three rows of eight pins and a blade Two sets of nine pins and four contacts surrounding a blade One set of eight pins and one set of four pins, with four contacts surrounding a blade Twisted-Paired Cable Types Which twisted-pair cable can operate at up to 1 Gbps? Cat 1 Cat 3 Cat 5 Cat 5e Identify Differences Which is one way to identify the difference between PCMCIA cards and ExpressCard cards? Difference in location of ports Difference in the manufacturers Difference in size and basic shape Difference in the number of pins in slot CRT Dangers Which option represents the metal found in CRTs that poses the greatest environmental threat? Lead Gallium Cadmium Magnesium 6/79

7 CPUs and Thermal Compound Most new CPU heat sinks contain factory-applied thermal compound that spreads and fills gaps automatically after installing the heat sink and booting the computer. True False Camera Installation Most web cams use USB connections. Windows comes with a limited set of web cam drivers. Always make sure to install the supplied with the camera before it is plugged in. driver extras manual broadband Understanding Fans Which is the name of the system that is essentially a hollow tube that leads from one side of the case to the CPU, guiding cool air in the room to the CPU? Chassis Air Guide Flow Master Smooth Flow Air Guide Standard Buses Which standard bus was developed by Intel Corporation and introduced in 1992? PCI AGP CNR PCIe 7/79

8 Filtration of Network Computers Which allows for filtration of a network computer when connecting to the Internet? Firewall Proxy server Port forwarding Network settings Moving Computers Which options represent good practice when lifting a heavy computer? Choose all that apply. Keep feet close together Test the weight before lifting Hold computer close to the body Keep back bent and legs straight Important Note Which is important to note when the user needs hardware virtualization? Passwords are set up to secure the system There is enough RAM to support the hardware The system has the ability to turn it on in the BIOS Anti-malware does not conflict with the virtualization hardware Customized Power Supplies A technician has a new power supply that allows him to add and remove cables as needed. Which option represents the type of power supply the technician chose? Opular 8/79

9 Cellular Modular Granular Latency and RPM If the latency is directly related to rotational speed and is usually half the time it takes to rotate the disk once, which is the average latency of 7,200 rpm? 2.8 ms 3.0 ms 4.2 ms 5.6 ms Specific Signal Which network device takes a signal and sends it to a specific computer instead of broadcasting it out to every port? Hub Router Switch Repeater Orientation Notches There are two notches in SDRAM DIMM. Which are the specifications of the first notch? Choose all that apply. Voltage Unbuffered Registration Reserve for future use IEEE 1394 Pin-Outs 9/79

10 Which option represents the number of pins on a standard IEEE 1394 connector? Choose all that apply SATA vs. esata Which are compatible with esata but are not compatible with SATA? Executable files External devices External memory Ethernet connections Which does a tractor feed allow an impact printer to do? Tractor Feed Create photo-perfect prints Utilize multiple ink cartridges Color whole sheets of paper Print over a long roll of paper Video Card Components Which option is typically seen on a recently manufactured video card? Choose all that apply. GPU DVI port Memory chips Fan and heat sink 10/79

11 Which are two types of error correction used in RAM? Error Detection ECC IEEE Parity DIMM When Dual Voltage is Needed A technician is replacing an ATX power supply with a dual voltage power supply unit. Which option represents the most likely reason for replacing the power supply unit for a dual voltage power supply unit? Adding dual monitor support Cooling the power supply unit Double the output of the 12-volt rail Opening an office in another country Battery Backups What is another name for a battery backup? Spike filter Power charge Power strip protector Uninterruptible power supply Which does the mouse allow the user to manipulate? Manipulation with the Mouse HID 11/79

12 GUI PDA KVM Reasons to use a KVM Switch Which are reasons to use a KVM switch? Choose all that apply. Limited space Power concerns Computers are overheating Multiple servers are mounted Computer Tools Which are tools used to clean computer equipment? Choose all that apply. Vacuum Air compressor Compressed air Surge suppressor Motherboard Chipsets Which chipsets are typically found on a motherboard? Choose all that apply. RAMbridge Westbridge Southbridge Northbridge Printer Process Steps 12/79

13 Which option represents the step where a printer uses an electric charge to attract toner to the paper? Fusing Writing Developing Transferring Which is the name for media with no rotating platter? No Moving Parts by Definition Mass media Optical media Magnetic media Solid-state media Serial ATA and IDE Which is the main reason SATA is replacing the IDE interface? Cost Speed Accuracy Availability Cable and Copper Wires Which is the name of the cable in which the copper wires inside of the cable are twisted together into couples throughout the entire length of the cable? DSL Coaxial Fiberoptic Twisted-pair 13/79

14 For what does the acronym, APIPA, stand? APIPA Defined Access Pulse Inline Parallel Adapter Address Power Interface Port Automator Automatic Private Internet Protocol Addressing Asynchronous Packet Input Protocol Attachment Card Level and Socket Level Which type of external expansion bus must be supported on the card level and the socket level? CardBus PCMCIA SO-DIMM ExpressCard Types of SO-DIMMs Which are types of SO-DIMMs that are available? Choose all that apply. DDR DDR2 DDR3 DDR4 Places of Configuration In which two places can the configuration of a printer be done? Within Windows Display on the printer 14/79

15 The printer manufacturer's Web site Inside the control panel of the printer Automatic Configuration Which drive mode automatically configures the drive as master or slave? Boot Tape Single Cable select RAID 5 Disk Usage How many disks can RAID 5 use? Only 2 Minimum of 2 Minimum of 3 Minimum of 5 CRT monitors use which three colors to produce images? Understanding CRT E - F - Red Blue White Green Yellow Magenta Front Panel Power Light Connector Label 15/79

16 Which label is likely to be on a connector for the power light? HDD LED PWR OFF POWER SW POWER LED IDE Drive Power Connector Which type of connector would most likely be used to connect to an IDE hard drive? Mini PCIe SATA Molex SDRAM Installation A user has a 100 MHz system bus on the motherboard. Which SDRAM speed should be installed? 66 MHz 100 MHz 133 MHz 200 MHz Cable Review Which is a thick Ethernet cable? RG-6 RG-8 RG-58 RG /79

17 Ensuring Confidentiality Which option ensures a customer's privacy and confidentiality? Choose all that apply. Distribute the customer's information Do not eavesdrop on calls or meetings Look through the customer's papers and drawers Do not talk about what is overheard at a customer's location Conversation Tools Which distraction will hinder a conversation with a customer? Using proper pitch Speaking concisely Personal interruptions Asking the customer questions Understanding a Bus Network In a bus topology functions as a shared communication medium that devices attach or tap into with an interface connector. a bridge a crimper a firewall a single cable Groups of Touch Screens Which are the two groups of touch screens? Varied and diverse Stationary and mobile 17/79

18 Built-in and standalone Uniform and inconsistent Fiber Which option represents a reason for data loss using fiber optic cable? A buried cable Circles around the cable A sharp bend in the cable Dark lighting around the cable Which are the two categories of twisted-pair cabling? Twisted-Pair Types Shielded cabling Insulated cabling Composite cabling Unshielded cabling IMAP Port Number Which option represents the default port used by IMAP? DVDs have the same or smaller capacity than a CD. DVD Basics 18/79

19 True False What does RG stand for in coaxial Ethernet networks? Coaxial Network Terms Rigid grate Radio guide Receptor gate Roaming gauge LDAP Common Use The LDAP protocol is used in the Microsoft Server 2008 directory. active Internet intranet network SATA Connector Hot Plug Pins A technician wants to ensure he is able to hot plug a SATA drive. Which option represents the number of pins used specifically for hot plugging a SATA drive with a SATA power connector? Projectors Review 19/79

20 Which projector version uses light valves with rotating color wheels? LED DLP LCD XGA Printers on the Network Which cable would be used to put printers on the network? Serial Parallel Ethernet Bluetooth Identifying Different Device Cable Types Which represent computer device cable types? Choose all that apply. IDE SCSI n IEEE 1394 The Micro-ATX Power Supply Unit A micro-atx power supply is best suited for form factor cases. Small Large Oversized Overheated 20/79

21 SD Cards Used Standard-size SD cards are still used in cameras and other devices. Most cell phones and PDAs use which type of SD card? MiniSD MicroSD LesserSD AtomicSD Single-Sided Memory Module A single-sided memory module may have chips on both physical sides or on just one side. Which is the reason it is named single-sided? The memory is stored on just one side The computer can address all the chips at once Information is transferred from one side at a time It is the only stick available on that side of the computer Telephone Cable Types Which option represents the number of wires in an RJ-11 phone cable? Battery Type for Laptops Which type of battery is used to extend battery life in laptops? Alkaline 21/79

22 Lithium ion Solid-state Organic radical Testing HDDs with ESD Mat When troubleshooting different HDDs, which option will provide the best protection using an ESD mat? Use a mat under the computer Use a mat under the HDDs not installed Use a mat under the computer and the HDDs not installed Using a mat will not be effective on HDDs not installed in the computer Memory Hub Control Which is a common term used for the memory hub control on Intel motherboards? ICH CPU Northbridge Southbridge Dial-up Which option represents the maximum theoretical speed of a dial-up modem? 32 Kbps 56 Kbps 14.4 Kbps 28.8 Kbps Imaging Drum in Printers 22/79

23 Click the Exhibit button. Which option represents the imaging drum? Option A Option B Option C Option D Common Uses for a Device Which input device is commonly used in webcasts, podcasts, for voice-overs, and for gaming? MIDI device Microphone Web camera Touch screen PC Surround Sound Which are common problems associated with PC surround sound audio? Choose all that apply. Rattling Buzzing Tinny sound Weak volume Common Sockets for CPU Which two types of sockets are used in a CPU in a laptop? Socket P and socket J Socket T and socket H Socket R and socket T Socket M and socket P 23/79

24 Advantage to Start Printing Configuration Which is an advantage to using Start printing after last page is spooled? Fewer stalls Faster than print immediately Each spool can be given a different priority The jobs can be paused, restarted, or stopped completely Inkjet Paper Moving Paper is moved into place by which part of an inkjet printer? Roller Calibration Printer head Partitioning assembly ATX Form Factor Voltage The original ATX motherboard has 20 power pins. The power supply provides which voltages to the original ATX motherboard? Choose all that apply. +5V +12V +3.3V +12.7V Micro-ATX Form Factor Cases In which form factor case can a Micro-ATX motherboard most likely fit without modifications? AT ATX 24/79

25 Baby AT Mobile ITX Configuring the Keyboard Which tool is used to configure a keyboard? Keyboard Support applet Keyboard FinalWav applet Keyboard Control Panel applet Keyboard Configuration applet Types of Inkjet Printers Which are two types of inkjet printers? Quality Thermal Hi-speed Piezoelectric Serial Port Pin-Out Which option represents a signal name on the standard RS-232 serial port pin-out? Choose all that apply. Transmit data Ring indicator Carrier detect Signal ring detect Printing on Both Sides Which is the process called when an inkjet printer prints out a page and then pulls the paper back in and prints on 25/79

26 the other side? Parallel Duplexing Centronics High-Speed mode Typical Rotational Speeds Which are typical speeds for hard drives? Choose all that apply. 5,400 rpm 6,800 rpm 7,200 rpm 10,000 rpm Next Step in Sharing Printers After printer sharing has been enabled on the computer, which is the next step in sharing printers on the network? Assign users print permission Individual printers need to be shared Permission set for the printer in the Security tab Users and groups added in the Properties window Reads Fingerprints Which type of device is used to read fingerprints, scan retinas, or analyze voice? MIDI Biometric Web camera Bar code reader 26/79

27 KVM Controls A KVM switch is a device that allows to be viewed and controlled by a single mouse, keyboard, and screen. a touch screen a single computer multiple computers two gaming consoles HTTP Acronym Which option represents the meaning of the acronym HTTP? Hypertext True Protocol Hypertext Transit Protocol Hypertext Transfer Protocol Hypertext Transport Protocol Which is the proper procedure when installing a printer? Proper Procedure Test the printer first Connect the printer first Install updates from Windows Install the printer drivers to Windows first Number of Wires in an Ethernet Cable Which option represents the number of wires in an Ethernet cable? /79

28 6 8 Drive Pinhole Many drives have a pinhole near the volume knob. Which is the purpose of this pinhole? Free jammed trays 1/8-inch jack adapter Allow for air circulation Additional controls option TCP and UDP Sequence Which option represents the protocol that uses sequence numbering? TCP UDP FTP DHCP Which is another name for the Northbridge? Alternate Name for Northbridge PCI CPU Front-side bus Memory hub control RDP Acronym Which option represents the meaning of the acronym, RDP? 28/79

29 Remote Desktop Process Remote Desktop Protocol Random Desktop Protocol Regional Desktop Protocol ISDN Acronym Which option represents the meaning of the acronym, ISDN? Inter-Services Digital Network Integrated Services Digital Network Integral System Download Network Integral Services Download Network Printer Sharing Printer sharing is found in which section of the Windows Network and Sharing Center? Home network Wireless networks Public folder sharing Sharing and Discovery Wireless Printer Sharing Which are options for sharing a printer wirelessly? Choose all that apply. Infrared x Ethernet Bluetooth 29/79

30 PC Hardware Bus Speed Measurement Which is the typical unit of measurement for bus speed on a motherboard? Volts Amps Watts Megahertz Continuous Feed In a dot-matrix printer, which option allows the paper to continuously feed through the printer? NQL Page printers Continuous roller Holes in the paper engaged by metal sprockets Which is the maximum data transfer rate of FireWire 400? FireWire 400 Data Transfer Rate 100 Mbps 200 Mbps 400 Mbps 800 Mbps Sound Card Sampling Rate Which option represents the typical sample rate for an audio CD? 8 khz 32 khz 44.1 khz 30/79

31 192 khz Standard DDR2 Requirement How many pins does a standard DDR2 module require? Bridges and Connecting Which are bridges used to connect without the need for a router? WAP Networks IP address Computers Handling Substances Which option is documentation which lists proper procedures for handling and working with a particular substance? MSDS NTMH ESD Specifications Substance control protocol Communication Ports Click the Exhibit button. Which option best represents the port circled? 31/79

32 USB RJ-11 RJ-45 IEEE 1394 DDR3 Design Which are improvements of DDR3 over DDR2? Choose all that apply. Higher reliability Better storage capabilities Lower power consumption Higher levels of performance Motherboard IDE Connection The motherboard IDE connection allows for which two types of drives? Slave Minion Master Overseer Parts of a Printer Which options represent the parts of a printer that move paper through the printer? Choose all that apply. Transfer belt Pickup rollers Transfer rollers Developer rollers Advantages to USB Flash Drives 32/79

33 Which are advantages to using USB flash drives over DVD-RWs or CD-RWs? Choose all that apply. They are small Data is incorruptible Good cost-to-mb ratio Data can be dragged and dropped to a drive CPU Connection Interface on the Motherboard Which term is used for the interface that connects a CPU to a motherboard? Socket Pocket PCI slot AGP Slot Adjusting the Volume Click the Exhibit button. Which option best represents the key to press to adjust volume? Option A Option B Option C Option D PCIe Lanes PCIe lanes are considered full-duplex. What does full-duplex mean? They connect directly to the Northbridge They can reach data rates up to 8 GBps They can send and receive data simultaneously They are compatible with other PCI adapter cards 33/79

34 Sticks for RAM On which is the name of the stick that SDRAM, Rambus, and DDR RAM sit? ECC USB IEEE DIMM Checksum Field Which option represents the protocol that provides a checksum field? Choose all that apply. TCP UDP FTP DHCP Purpose of the Thermal Head Which is the purpose of the thermal head in a thermal printer? Feeds paper past the print head Controls the mechanism that moves the print head Generates heat and takes care of printing to the paper Applies pressure to the print head, which brings the print head into contact with the paper Considerations for Configuration Which are considerations when determining the configuration of RAM? Choose all that apply. RDRAM Monitor latency 34/79

35 Single-sided or double-sided Single-channel or dual-channel HTTPS Port Number Which option represents the default port typically used by HTTPS? Common Types of External Buses Which are the most common types of external buses to expand upon a laptop? Choose all that apply. CardBus PCMCIA Mini-PCI ExpressCard Video Capture Cards In which file types can video be saved for viewing? Choose all that apply. AVI MP3 MP4 WMV ATX Form Factor Expansion Slots The ATX form factor motherboard, without expansion hardware, can support up to how many expansion slots? 35/79

36 Parallel Port Card Speed Which is the primary reason parallel ports are faster than serial ports? Data travels over gold connectors Data is not checked as it is transmitted Data travels both ways simultaneously Data travels to two different computers at a time The Role of Network Interface Cards The network card is the between the PC and the network. modem Internet protocol interface Understanding Networks Which is the correct meaning of the acronym, MAN, with regards to networking? Major area network Master area network Manchester area network Metropolitan area network 36/79

37 Function of the 4/8-Pin 12 V Connector Pins A technician is wiring a new PC motherboard. She has a 4/8-pin connector. Which option represents the probable device to which these connect? Case fan Motherboard PCIe video card External RAM drive CF Cards and Operating Systems CF cards appear as a/an to the operating system. FAT icon hard drive memory storage device Which are uses of a subnet mask? Choose all that apply. Understanding Subnet Masks Define host ID of an IP addresses Match host names to IP addresses Identify network ID portion of an IP address Control address used by an IP protocol network Multimedia Device USB Connection Which types of multimedia devices can use a USB connection? Choose all that apply. MIDI Camcorder Microphone Touch screen 37/79

38 Liquid Cooling System Kit A liquid cooling system kit usually comes with which CPU elements? Choose all that apply. E - F - Oil Pump Coolant PVC tubing Water block Air pressure block Pins on an ATX Motherboard Connector A technician is replacing an ATX power supply for a newer ATX motherboard. Which option represents the number of pins on the main motherboard power connector? NIC stands for. NIC Defined Network interface card New industry computer Network installation cable Notebook interface converter Identifying Older Power Connectors Click the Exhibit button. Which option represents the connector in the picture? 38/79

39 4-pin FDD connector 6-pin AUX connector 15-pin SATA connector 6-pin PCI Express connector Routers connect which together to form an internetwork? Router Connects Tools Clouds Networks Computers What is the maximum length of a FireWire 400 cable? Maximum Length of a FireWire 400 Cable 4.5 meters 5.4 meters 8 meters 10 meters PCIe Click the Exhibit button. Which option is an example of a PCIe expansion slot? Option A Option B Option C Option D 39/79

40 Standards for Colors Which are the standard colors for wire pairs in the T586B standard? Purple, green, red, blue Red, yellow, blue, green Black, white, green, brown Blue, orange, green, brown MIDI Exchange of Data MIDI allows for which types of machines to control each other and exchange data? Choose all that apply. Computer Synthesizer Sound cards Digital recorders Tape Storage Which is a primary use for a tape drive? Music storage Software updates Archival data storage Security data storage Front Panel Drive Activity Lights Which is a common reason for a flashing drive activity light? The hard drive has stopped The hard drive is not connected The hard drive is not functioning 40/79

41 The hard drive is reading or writing data Line Input According to the PC 99 audio port color codes, which color is used to identify the port used for audio line input? Green Purple Light blue Teal or turquoise CPU Running Multiple Threads Which term is used to describe a CPU running multiple threads on a single CPU core? Hyperthreading HyperTransport Multicore processor Cross Core Applications Internetworks and Routers Routers are used on which types of internetworks? Choose all that apply. LAN WAN Internet 802.3ab SRAM vs. DRAM Which are differences between SRAM and DRAM? Choose all that apply. 41/79

42 DRAM is slower than SRAM DRAM is volatile and requires power to retain data SRAM is easily replaced and added to the motherboard SRAM does not need refreshing, while DRAM needs to be refreshed Complex Ports Click the Exhibit button. Which option best represents the port circled? DVI VGA HDMI SVGA Laptop Slots Which expansion slot was designed for laptops? AGP PCIe PCIX Mini PCI Which DVI port supports both digital and analog signals? DVI Ports DVI-I DVI-A DVI-N DVI-D Serial Port 42/79

43 Which are characteristics of a serial port? Choose all that apply. Serial ports send one bit of data at a time Serial ports send up to 8 bits of data simultaneously Serial ports are used to connect directly to networking equipment Serial ports have the highest data transfer rate on a motherboard Most Likely Problem with Thermal Printer A user has checked the heating element and cleaned it, but the thermal printer is still not printing properly. Which would most likely be the problem? Calibration is off The drum is cracking The ribbon is out of ink Debris is lodged in printer Install a SO-DIMM Click the steps in the correct order to install a SO-DIMM on a laptop. Documentation Which options require proper documentation? Choose all that apply. Incidents Products sold Services provided Hot-swapped channels Data Capacity A CD-RW can hold up to how much data? 43/79

44 900 MB 650 MB 950 MB 1,000 MB Game Elements Games will almost invariably be written to make use of which high-performance element? ATX Molex HDMI output Multiple cores DDR3 DIMMs and DDR2 DIMMs DDR3 DIMMs are similar to DDR2 DIMMs. Which is an exception to those similarities? 240 pins RAM technology Network installation Backward compatibility Definition of Parity Which is the definition of parity? Data is copied to two identical disks If one disk fails, the array can reconstruct the data from this information Data is placed across multiple disks in an effort to increase performance A program specifically designed to retrieve, interpret, and display information Power Issues 44/79

45 Which option is a total loss of power? Spike Surge Blackout Brownout Firewall and Access A user is trying to access some information, but the firewall is not allowing access, and this is information that is needed on a regular basis. Which setting can be configured to allow this information? Enable Disable Exception Configuration Optical Media Types Which are the three main types of optical media in use today? E - F - CD CCD DVD ACD ACDC Blu-ray disc Telnet Port Number Which option represents the default port used by telnet? /79

46 33 USB stands for which option? USB Defined Universal serial bus Unpaired single bus United system bridge Universal system bus Valid Subnet Masks Which are valid subnet masks? Choose all that apply E IR Data Transfer Speed Which option represents the data transfer speed of a Very Fast IrDA connector? 4 Mbps 8 Mbps 10 Mbps 16 Mbps Replacement Parts for an Impact Printer Which are parts that need to be replaced on an impact printer? Choose all that apply. 46/79

47 Paper Ribbon Printer head Ink cartridge Dealing with Confidential Materials Which options are acceptable when dealing with confidential material? E - F - Tell a supervisor Report users to HR Do not open documents found on desktops Do not view papers sitting on private printers Do not share any information accidently viewed Ask users to remove any sensitive information prior to the visit Count the Connections A technician is replacing an ATX power supply. Which options represent components that will require a power supply connection? Choose all that apply. Optical drive Onboard USB Hard disk drive PCIe video card Which is used to extend the life of the battery in a laptop? Extended Battery Life DC jack Less usage Power converter Power saving controls 47/79

48 Which is the main purpose of RAM in the CPU? Main Purpose of RAM Memory Calculate Anti-malware Add clock speed Faster Computer If a user purchased a new computer and wanted it to be faster, which would be the best recommendation? 2 GB of DDR-333 RAM 4 GB of DDR-400 RAM 4 GB of DDR2-667 RAM 2 GB of DDR RAM Device Removal The computer must first be before most devices can be physically removed. running rebooted shut down wiped clean RAID Arrays What is a RAID array? A third-party hardware connection drive A data storage scheme that uses multiple drives 48/79

49 A status indicator that watches for hardware failure A power generator that allows a system to operate during a component or environmental failure Types of Media Which types of media do optical drives support? Choose all that apply. CD USB DVD Blu-ray Media Selection The BIOS boot order enables the user to select which media will be. booted ordered removed installed first Late Arrival What should a computer technician do if he/she is going to be late to an appointment? Reschedule Bring doughnuts Arrive and apologize Contact the customer Using the DNS Which is the most common use for the DNS? 49/79

50 Assign IP addresses to clients Match host names to IP addresses Deliver packets to the default gateway Conform top-level domain names to host names Signal Carrier Which means that only Ethernet signals are carried on the wire or cable? CAT IEEE BASE PORT Read/Write Head Which component holds the read/write head for a hard drive? Platter Spindle Actuator arm Jumper block Mini-PCI Network Types Mini-PCI can connect to which types of networks? Choose all that apply a b g n 50/79

51 The BNC Connector Click the Exhibit button. Which option represents a BNC connector? Option A Option B Option C Option D Micro-ATX Form Factor Expansion Slots Which is the most likely reason that Micro-ATX form factor motherboards had fewer expansion slots than ATX form factor motherboards? The Micro-ATX CPU clock speed was too slow The Micro-ATX was designed to fit in smaller cases The Micro-ATX power supply could not support many slots The Micro-ATX chipset was typically incompatible with many bus types Files from the Scanner Which determines how large of a file can be handled from the scanner? RAM GUI BIOS TWAIN Front Panel Reset Button Which outcomes are likely when pressing the reset switch? Choose all that apply. The computer will restart Unsaved data may be lost 51/79

52 The computer will remain off The computer will require pressing the Power On button RAID 5 includes which, in addition to striping? RAID 5 Including Parity Mirroring Disk duplexing Continuity tester Internal and External Tape Drives A tape drive can be internal or external. If it is internal, to which might it connect? FAT12 Parallel port USB, IEEE 1394 SCSI controller card Which is a description of RAID 0? Description of RAID 0 Parity Striping Mirroring Cross information Install and Configure a Web Cam Use the drag and drop method to place the steps in the correct order to get the web cam application to recognize the web cam is available and configure it for use. 52/79

53 Which option is the data transfer rate of USB version 1.1? Data Transfer Rate USB Mbps 5 Mbps 12 Mbps 20 Mbps Parallel Cable Pin-Out Which option represents the number of wires in a standard parallel cable? AMD CPUs In general, AMD CPUs use less L2 cache than Intel CPUs. True False Parallel Which represents the number of pins on a male DB-25 parallel port connector? /79

54 SATA and Molex Adapters A technician attaches a Molex to SATA adapter on a power supply cable. While the SATA drive runs, which option should the user not attempt while this adapter is supplying the power to the SATA drive? Hot plugging the drive Low level formatting the drive Securing the drive in the sideways HDD slot of the case Provide additional cooling to the outer casing of the drive DNS Lookup Which option represents the term which resolves host names to IP addresses? Logical lookup Primary lookup Reverse lookup Forward lookup Understanding a LAN A LAN encompasses which type of area? A state A country A continent A single building Toggle Between Computers with KVM Which are the best options that enable users to toggle between computers connected to a KVM? Choose all that apply. 54/79

55 Manual switch Host controller Keyboard hotkeys Switch the cables in the KVM Start Add Printer Wizard Use the drag and drop method to correctly order the steps a user with Windows Vista must take to access the Add Printer Wizard. What does the x refer to in AGP specifications? AGP Specifications Bandwidth of bus system Virtual power requirement Maximum speed of the specific port Number of times data is transferred during each clock cycle Physical Security Which option best represents a method of adding a layer of physical security to a laptop? Insurance Cable lock Antivirus software Complex password The RCA Connector Click the Exhibit button. Which option represents an RCA connector? Option A Option B Option C 55/79

56 Option D Identifying Network Interface Cards Click the Exhibit button. Which option is an example of a network interface card? Option A Option B Option C Option D LDAP Which option represents the meaning of the acronym, LDAP? Long-term Direct Accessory Protocol Long-term Directory Access Protocol Lightweight Directory Access Protocol Lightweight Direct Accelerator Protocol Customer Scenario What should a computer technician do if a customer does something blatantly foolish? Argue Be judgmental Respectfully help them Minimize the importance of the customer's computer problems Clock Speeds for DDR Which are clock speeds specific to DDR1? Choose all that apply. 56/79

57 100 MHz 133 MHz 166 MHz 200 MHz Understanding Resolution Which options are true of resolution? Choose all that apply. It is affected by screen size It is expressed in rows and columns It is the number of pixels on the display device It is the diagonal measurement, in inches, of the entire picture tube HTTPS Acronym Which option represents the meaning of the acronym, HTTPS? Hypertext Transfer Protocol Secure Hypertext Transfer Protocol Session Hypertext Transfer Protocol Sequential Hypertext Transfer Protocol Secondary Network Connectivity Network devices are used to offer connectivity to which two options? Other drivers Other networks Other computers Other social networks Firewalls and Protection 57/79

58 Which are methods used by hardware firewalls to protect networks? Choose all that apply. E - Disabling cookies Hiding IP addresses Blocking TCP/IP ports Processing cross bridges Alerting users of encryption breaks SD Card Data Transfer Rates Into which three data transfer rates are SD cards divided? Class 2 Class 4 Class 6 Class 8 Replacing the Power Supply A technician has two computers of the same brand but different specifications. She wants to replace the unresponsive power supply with the power supply from the functioning computer. Which options represent considerations prior to moving the working power supply to the other case? Brand Pin-out Wattage Form factor RAM Basics In Windows, selecting which option will allow users to see how much RAM they currently possess? ATC Insert Properties 58/79

59 Documents Firewall Settings Which are firewall settings that must be considered? Choose all that apply. Exceptions Configuration Enable/disable Automatic updates TCP Ports Which options are examples of TCP ports? Choose all that apply. FTP POP SSH SFTP Telnet Acronym Which option represents the meaning of the acronym, Telnet? Telephone network Tele-digital network Teleprompt network Telecommunications network Line-of-sight Connection Which type of wireless connection requires line-of-sight with the printer? 59/79

60 Wi-Fi Infrared Ethernet Bluetooth Printer Process Click, in the correct order, the names of the laser printing steps from beginning to end. Front Panel Power Button Connector Label Which label is likely to be on a connector for the power button? HDD LED RESET SW POWER SW POWER LED Which option will typically access the motherboard BIOS? Accessing the BIOS Pressing F1 at boot up Open System Settings in Control Panel Start - Programs Files - Applications - BIOS Open Computer Managment in Control Panel Bus Width Which is the general bus width of SDRAM? 64 bits 72 bits 112 bits 60/79

61 124 bits WAP enables data communication over the. WAP Communication air hub copper wire network cable Data Amount A typical CD can hold up to how much data? 200 MB 300 MB 500 MB 700 MB Laptop Video Subsystem Which are a laptop's video subsystem composed of? Choose all that apply. DVI VGA Liquid crystal display Graphic processor unit Data Transfer Rate USB 2.0 Which option is the data transfer rate of USB version 2.0? 61/79

62 28 Mbps 48 Mbps 280 Mbps 480 Mbps Which are the two different widths of ExpressCards? ExpressCard Widths 5 mm and 75 mm 34 mm and 54 mm 34 mm and 35 mm 26 mm and 38 mm Identifying Expansion Slots on a Motherboard Click the Exhibit button. Which options are examples of expansion slots? Choose all that apply. Option A Option B Option C Option D GND On a typical front panel audio connector, the letters GND indicate which option? Ground Generate Neutral Density Graduate Neutral Density Gather Network Device list USB Connector Pin-Outs 62/79

63 Which option represents the number of pins on a standard USB connector? Printer and the Network Which option is available to connect a printer to the network? Print USB Print server Print infrared Print Bluetooth TCP Acronym Which option represents the meaning of the acronym, TCP? Transit Control Point Transit Control Protocol Transmission Control Protocol Stream Control Transmission Control Point Connection Types for a Microphone Which types of connections can a microphone use to connect to a PC? Choose all that apply. USB PS/2 10-pin 1/8-inch mini jack 63/79

64 Tape Drive Rating Which qualities determine the rating of a tape drive? Choose all that apply. Super capacity Native capacity Regular capacity Compressed capacity Hard Drive Information Non-magnetic hard drives are typically less expensive than magnetic hard drives. True False Operational Procedures Scenario Preventing Electrical Fires Which options represent good practices to prevent electrical fires? Choose all that apply. Check wires for cracks and frayed spots Keep the inside of the computer dust-free Ensure fans are freely spinning with open ventilation Always use three-prong plugs to ground the equipment SD cards are technically similar to which type of device? Similar Devices Hard drive Floppy drive USB flash drive Community drive 64/79

65 Wi-Fi Icon Click the Exhibit button. Which option best represents a typical Wi-Fi icon found on laptops? Option A Option B Option C Option D Tape Drive Purposes For which purposes are tape drives used? Choose all that apply. Archival Data backup Firewall settings Data storage Resolution Applications In a comparison between a 15" monitor and a 21" monitor, what will be the difference if both monitors have a resolution of 1280 x 1024? The 15" monitor will be sharper The 21" monitor will be sharper The monitors will be equally sharp The resolution is too large for the 15" monitor MAC Filtering MAC address filtering allows users to limit access to wireless networks based on the address of the units' wireless NICs. outer reach 65/79

66 data packet's networking range physical, hard-wired Replacing a PSU and Self Grounding When replacing a power supply unit, which option will best self-ground the technician? Stand on a floor with carpeting Continue touching the work surface until installation is finished Continue touching the computer CPU until installation is finished Continue touching the computer's chassis until installation is finished Common Storage Capacity Which is the most common storage capacity of a floppy disk? 100 GB 200 GB 1.44 MB 1.38 MB Determing Compatibility of RAM Which is a way to determine the compatibility of RAM with a computer? DIMMs Module names Orientation notches Motherboard specifications Temperature Control 66/79

67 What is the term for something that absorbs and transfers heat better than its surroundings? Heat sink Auxiliary fan Cooling gutter Thermal compound OLEDs Defined What are OLEDs? Thin films of organic molecules that create light with the application of electricity Displays that contain one or more gateways which transport light in small cases Online multidimensional displays which use powerful hyperion lumens to display images Displays made of super-thin filaments of glass or other transparent materials that can carry beams of light Part of Temperature Monitoring Which is part of temperature monitoring? Humidity Fan speed Computer usage Room temperature Headphones and Left and Right Speaker Audio Out According to the PC 99 audio port color codes, which color is used to identify the port used for headphones and left and right speakers audio out? Gold Gray Orange Lime green 67/79

68 IEEE 1394 Review What is the maximum data transfer rate for the IEEE 1394b? 1.5 Gbps 400 Mbps 500 Mbps 800 Mbps Which best describes the purpose of QoS? Understanding Basic QoS Principles A theoretical design for computer-based mechanics A set of 4 bits representing one of 16 possible combinations The most common method used to determine in which direction a mouse is moving The time interval between request and delivery of a product or service to the client or customer The S-Video Port Click the Exhibit button. Which option is an example of an S-video port? Option A Option B Option C Option D CPU Power Consumption Which unit is used to describe the amount of power a CPU is consuming? Bits 68/79

69 GHz Amps Watts Which is the main function of the central processing unit? Function of the CPU Bootstrapping RW Blu-ray discs Execute instructions Install firmware upgrades PCIe Power Connector Which option represents the number of pins on a typical PCIe power connector? SMTP Acronym Which option represents the meaning of the acronym, SMTP? Simple Mail Transfer Portal Simple Mail Transfer Protocol Special Mail Transfer Protocol Simple Main Transfer Protocol HTTP Port Number 69/79

70 Which option represents the default port typically used by HTTP? Audio Which option represents the device most likely to use a TRS 1/8-inch mini jack? Printer Monitor Speakers Hard disk drive Identifying Micro-B Connectors Click the Exhibit button. Which option represents a Micro-B USB connector? Option A Option B Option C Option D Which are bar code readers designed to read? Bar Code Readers Design to Read CAP UPC KVM DRAM 70/79

71 Rewriting the BIOS Flashing the BIOS is the term given to the process of updating the BIOS with a new version of the BIOS. RAM firmware hard drive motherboard Separate Controller for Disks When each disk is connected to a separate controller, this is known as. striping parity multiple disks disk duplexing fault tolerance Understanding Heat Sinks Generally heat sinks have been made of aluminum, but more recently they have been made out of which material? Steel Plastic Copper Rubber Triple-Channel Rate Which does the triple-channel rate do compared to the single-channel rate? Triples it, thus slowing the system down Triples it, therefore making the system faster 71/79