369 Motor Management Relay

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1 GE igital Energy 369 Motor Management Relay Firmware Version 3.60 Setup Software Version 4.21 Release Notes GE Publication Number: GER-4440 Copyright 2012 GE Multilin Summary Overview GE igital Energy releases the Multilin 369 Motor Management Relay Firmware version 3.60 and Multilin 369 Setup Software version 4.21 Highlights of the Firmware release include: Improved EEPROM integrity detection Enhanced self-diagnostic messages Improved Energy Metering isplay Release ate: May 31, 2012 Highlights of the 369 Setup Software release include: New Event additions to the Event Recorder Improved Printout of "Enabled" Features Updated Event Log Support for Firmware version 3.60 Release ate: May 31, 2012 Upgrading from a previous version of the Multilin 369 Setup software to the new 4.21 version can be done via the Multilin EnerVista Launchpad application or via download from the GE igital Energy website at: Please contact your local GE sales representative or Multilin Customer Service epartment (CST) for any questions regarding this upgrade. GE Multilin 1

2 Release details SR369 FW v3.60 Release Notes In the following enhancement descriptions, a revision category letter is placed to the left of the description. Refer to the Appendix at the end of this document for a description of the categories displayed. Multilin 369 Motor Management Relay Firmware version 3.60: F Improved EEPROM integrity detection The Multilin 369 Motor Management Relay firmware version 3.60 has improved the EEPROM writing and integrity detection procedures. It has been identified that in rare occasions the Multilin 369 relay versions 3.20 to 3.50, would incorrectly detect a setting corruption, resulting in the settings to change to factory default values on relay power up. This has been corrected in relay firmware version E, N Enhanced Self-iagnostic Messages The Multilin 369 Motor Management Relay firmware version 3.60 has been enhanced to provide improved selfdiagnostics for both the software and hardware. In applications where transients may be present, in rare occasions the previous firmware revision for the Multilin 369 relay would incorrectly detect a software or hardware error and initiate a software reset. The resulting software reset would generate a Software Reset event and de-energize the output relay contacts. This issue has been resolved in FW v3.60 by improving the relay s transient immunity. In addition, new diagnostic messages (iagnostic Message 1 through iagnostic Message 8) have been added to identify and notify users of events that are associated with software or hardware errors. This provides improved performance and enhanced self-diagnostic capabilities. Improved isplay for Energy Metering The Multilin 369 Motor Management Relay firmware version 3.60 has been improved to display the correct units for energy values when energy values are displayed as part to the scrolling default messages that appear of the relay s LC. In previous firmware revisions, energy metering readings displayed as part of the default messages would display incorrectly. In particular, the Energy metering values would show in MWh as the unit of measure, regardless of the actual unit of measure that was configured. The relay would show the correct units of measure values when looking at the Actual Values\Metering screens. Firmware version 3.60 corrects this issue. 2 GE igital Energy

3 Multilin SR 369 FW v3.60 Release Notes EnerVista 369 Set up Software Version 4.21 E R New Event additions to the Event Recorder: To improve analysis of fault conditions, additional diagnostic messages, iagnostic Message 1 through 8, have been added to the event recorder. etailed descriptions of each diagnostic message (event code # s ) are provided within the Multilin 369 Motor Management Relay Instruction Manual. Improved Printout of "Enabled" features: In previous versions of the Multilin 369 Motor Management Relay Setup Software, when the Include only enabled features" was selected from the print/export options screen, in some instances, settings with OFF values may appear on the print out. This newest release of Enervista 369 setup software, revision 4.21 corrects this issue. Specifically, when the Include only enabled features option is selected, only features / elements which are enabled will get printed along with their dependent settings. For elements which are disabled, all main and dependent settings will be filtered out and will not appear in the print out. To see a complete listing of all Enabled and isables features (main and child settings), users can select the Include All Features from the Print/Export Options screen. Updated Event Log In prior versions of the Multilin 369 Setup Software, when the setup software receives data that falls outside of the defined event numbers, as a cause of an event, the event recorder typically displayed "BN Wye BC elta" and "Even" as the event description. Version 4.21 of the Multilin 369 Setup Software addresses and corrects this issue. In particular, the Multilin 369 setup software will now show these events as Event ata Not Available along with the Cause of event number in the event escription. GE igital Energy 3

4 SR369 FW v3.60 Release Notes Upgrade paths Customers are able to upgrade their version of the Multilin 369 Setup software to the new version 4.21 release for free. This can be done either via the Multilin EnerVista Launchpad application or by direct download from the following GE igital Energy site: If using EnerVista Launchpad, follow these steps: 1. Open EnerVista Launchpad 2. Click IE Setup 3. Click Check Updates. Note: this will check for updates to all of the IE setup software shown. 4. Select the 369 version 4.20 upgrade for download. Please contact your local GE sales representative or Multilin Customer Service epartment (CST) for any questions regarding this upgrade. 4 GE igital Energy

5 Multilin SR 369 FW v3.60 Release Notes Appendix Change categories This document uses the following categories to classify the changes. Table 1: Revision categories Code Category Comments N New feature A separate feature added to the relay. Changes to existing features even if they significantly expand the functionality are not in this category G Change A neutral change that does not bring any new value and is not correcting any known problem E Enhancement Modification of an existing feature bringing extra value to the application R Changed, incomplete or false faceplate indications Changed, incomplete or false relay records Changes to, or problems with text messages, LEs and user pushbuttons Changes to, or problems with relay records (oscillography, demand, fault reports, etc.) C Protocols and communications Changes to, or problems with protocols or communication features M Metering Metering out of specification or other metering problems P Protection out of specification Protection operates correctly but does not meet published specifications (example: delayed trip) U Unavailability of protection Protection not available in a self-demonstrating way so that corrective actions could be taken immediately H Hidden failure to trip Protection may not operate when it should F False trip Protection may operate when it should not B Unexpected restart Relay restarts unexpectedly The revision category letter is placed to the left of the change description. Multilin technical support GE igital Energy contact information and call center for Multilin product support is shown below: GE igital Energy 215 Anderson Avenue Markham, Ontario Canada L6E 1B3 Telephone: or (North America), (Europe) Fax: (North America), (Europe) multilin.tech@ge.com Home Page: GE igital Energy 5

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