snom Dect Provisioning Brief

Transcription

1 TCOM Publication Specification PICT-SP for Pickerings Corporation Townsville Issue No: 1 Date: 1st June 2015 Copy No: 1 Controlled Document No Unauthorised Copying TCOM Pty Ltd ABN PICT-SP Controlled & Copyright Page 1 of 13

2 DOCUMENT AUTHORISATION Author: Paul Thompson Title: Managing Director Telephone: Fax: Published by: TCOM I.T.&T Telephone: Application: SNOM DECT PROVISIONING BRIEF Distribution Details: Customer Management & I.T. Consultants Approved by: Paul Thompson Title: Senior Technology Consultant Record of Issues Issue No Issue Date Nature of Amendment 1 1st June 2015 Creation This publication has been prepared and written by TCOM PTY LTD (TCOM), and is copyright. Other than for the purposes of and subject to the conditions prescribed under the Copyright Act, no part of it may in any form or by any means (electronic, mechanical, micro copying, photocopying, recording or otherwise) be reproduced, stored in a retrieval system or transmitted without prior written permission from the document controller. Product or company names are trademarks or registered trademarks of their respective holders. Note for non-tcom readers: The contents of this publication are subject to change without notice. All efforts have been made to ensure the accuracy of this publication. Notwithstanding, TCOM does not assume responsibility for any errors nor for any consequences arising from any errors in this publication. Issue 1, 1st June 2015 Page 2 of 13 Controlled & Copyright PICT-SP

3 TABLE OF CONTENTS DOCUMENT AUTHORISATION INTRODUCTION Purpose Scope Skills SNOM DECT PROVISIONING BRIEF Snom DECT Sub-System Description Snom IP Base Station Snom Wireless DECT Handsets Provisioning Base Station Provisioning Handset Provisioning Reporting Handset Status Statistics Base Station Statistics Handset Statistics DEFINITIONS REFERENCES PICT-SP Controlled & Copyright Page 3 of 13

4 1. INTRODUCTION 1.1. Purpose This document has been created by TCOM to provide technical brief in relation to the provisioning of the snom DECT wireless telephone subsystem inter-connected with the PBX telephone system installed at the customer site Pickerings Motor Group Townsville (PICT) Scope The document provides a technical brief in relation to the Snom DECT sub-system provisioning. The reader is required to read prior all snom related documents as defined in the References section Skills The content of this document is destined for a reader with the following minimal skill sets: Linux Computing Operational Understanding IP Networking Operational Understanding Asterisk PBX Operational Understanding FreePBX PBX Operational Experience Basic Telecommunications Radio Engineering Issue 1, 1st June 2015 Page 4 of 13 Controlled & Copyright PICT-SP

5 2. SNOM DECT PROVISIONING BRIEF 2.1. Snom DECT Sub-System Description The Snom DECT system configured at commissioning consists of: 6 Base Stations, Snom IP Base Station 12 Wireless DECT Handset Telephones, Snom 65 series Snom IP Base Station The Base Stations are connected to the IP network of PICT, using untagged Ethernet frames and obtain a dynamic IP range from DHCP server. It is possible for the administrator to login and set a static IP address configuration. The switch port must be set to Access Mode and untagged VLAN 6 with QoS COS of 6. Multi-cell operation is enabled, with the Base Station MAC set as the initial master & Primary at boot up of the base station network. The Base Stations use multi-cast to communicate to each other, with secondary base stations learning from the master about extension data. To find the base station IP address, from a linux CLI prompt, search the PBX log file for source IP address that it calls from, identified below in red. EG: grep /var/log/messages tail Snom Wireless DECT Handsets The Wireless Handsets utilise the DECT radio protocols for communicating to the Base Station. Provisioning of the handset is via the configuration file associated with the master Base Station, where SIP extension data is correlated against the IPEI of the handset. PICT-SP Controlled & Copyright Page 5 of 13

6 2.2. Provisioning Base Station Provisioning As new base stations are setup as slaves, the configuration required is very minimal. As such a template can be used and then modified to the new base station requirements. When additional base stations are required to be added, this requires to be done via the Linux CLI and copying files. 1. You need to identify the new base station MAC Address. 2. Login to Linux CLI 3. Change directory to /tftpboot/snomm700 cd /tftpboot/snomm Copy the template file to the new base station mac address file cp template_slave_snomm700.htm where XXXXXXXXXXX represent the new base station MAC address 5. Edit the new base station mac address file and change the hostname of the base station. This will help identify the base station and could be a location of the base station installation. vim snomm700-xxxxxxxxxxx.htm Where XXXXXXXXXXX represent the new base station MAC address Locate the parameter <phone_name>m700-edit-config-file</phone_name> Change the phone_name to represent the base station location. EG: <phone_name>m bills-office</phone_name> Save the file with vim command :wq 6. Login to the new base station via a web browser at its IP address. Default user/pass is admin / admin. 7. Reboot the new base station. Navigate to Management and select Default Base Station. Click OK to confirm. This will reboot the base station 8. Your new base station will now reboot, update its firmware and load its required configuration to become a slave within the snom DECT radio network. Issue 1, 1st June 2015 Page 6 of 13 Controlled & Copyright PICT-SP

7 Handset Provisioning Master Base Station Setup New DECT extensions are configured within the Master base station configuration file, under the <extensions> context. There is a group of parameters that required to be configured per extensions & dect phone. Both have a unique index number. It is critical that this index number is keep in a sequence and relational to each other otherwise the DECT system may become unusable. Below is the source parameters. change. All items highlighted in red require <user_name idx="nn">xxx</user_name> <user_realname idx="nn">name-xxx</user_realname> <user_pname idx="nn">xxx</user_pname> <user_pass idx="nn">sippassword</user_pass> <user_active idx="nn">on</user_active> <fwd_all_enabled idx="nn">off</fwd_all_enabled> <fwd_all_target idx="nn"/> <fwd_time_enabled idx="nn">off</fwd_time_enabled> <fwd_time_target idx="nn"/> <fwd_busy_enabled idx="nn">off</fwd_busy_enabled> <fwd_busy_target idx="nn"/> <fwd_time_secs idx="nn">90</fwd_time_secs> <subscr_sip_hs_idx idx="nn">hh</subscr_sip_hs_idx> <subscr_sip_ua_subscribed_hs idx="nn">0</subscr_sip_ua_subscribed_hs> <subscr_sip_line_name idx="nn">xxx</subscr_sip_line_name> <subscr_sip_ua_data_server_id idx="nn">1</subscr_sip_ua_data_server_id> <user_mailbox idx="nn"/> <subscr_dect_ipui idx="nn">ipeinumber</subscr_dect_ipui> <subscr_ua_data_emergency_number idx="nn"/> <subscr_ua_data_emergency_line idx="nn">255</subscr_ua_data_emergency_line> <subscr_sip_ua_use_base idx="nn">255</subscr_sip_ua_use_base> <subscr_sip_ua_pref_outg_sip_id idx="nn"/> <dfks idx="nn">off</dfks> <call_waiting idx="nn">on</call_waiting> <subscr_sip_pincode_dialout idx="nn"/> <subscr_dect_ac_code idx="nn">0000</subscr_dect_ac_code> <user_mailnumber idx="nn"/> Where: NN = Extension Index Number XXX = Extension number NAME-XXX - Extension Name Extension Number SIPPASSWORD = SIP Password for the Extension HH = Handset Index Number (same as NN) IPEINUMBER = Handset IPEI Number PICT-SP Controlled & Copyright Page 7 of 13

8 It is recommended that you copy the source above into a text editor like notepad, and use Ctrl-H to make mass changes. Once all changes in notepad are made, select all and copy to your clipboard. You now need to update the master base station file. 1. Make a backup copy of the master base station file of today s date. cp snomm htm snomm htm.date 2. Edit the master base station file. vim snomm htm 3. Locate the last of the extension context. Navigate one line above </extension> 4. Insert the clipboard data Do VIM command i Right click the mouse to paste in the clipboard. Ensure it looks correct, with no extra lines or concatenated lines. Fix. Save the file with vim command :wq 5. Reboot the master base station Login to the master base station via a web browser at its IP address. User/pass is admin / (PBX device admin password) Reboot the master base station. Warning: This will drop all calls across the DECT radio network for 2 minutes. Alternative : you can manually provision in the master base station GUI to get this operational without an outage, but you must ensure that you have the configuration stored within the configuration file. Failure to do so will mean the base station will not have the extension configuration settings after a reset or replacement. 6. Your master base station will now reboot and update its provisioning. The outage time will be less than 2 minutes. 7. Start SIP registration Login to the master base station and select Extensions. Select Check All Extensions and then click Start Sip Registrations. Issue 1, 1st June 2015 Page 8 of 13 Controlled & Copyright PICT-SP

9 Handset Network Attachment 1. Start M25 registration Press the menu button. From the menu, point to Connectivity and press the middle button of the navigation circle once more. Select Register. Once prompted for the Access Code enter 0000 (Zero Zero Zero Zero) followed by OK. When successful paired, the name and extension number will be shown in the display of the handset. PICT-SP Controlled & Copyright Page 9 of 13

10 2.3. Reporting Handset Status To find out details in relation to a handset and its registered to base station, this can be found from researching the Extensions and Multi cell tabs. Navigate to Extensions and identify the RPN hex number. Now navigate to Multi cell and identify the base station. You may click on the IP address which is a link to the current base station the wanted extension is registered upon. Issue 1, 1st June 2015 Page 10 of 13 Controlled & Copyright PICT-SP

11 2.4. Statistics Base Station Statistics The base stations keep a log of central statistics for handset and sip interactions that can be of use in determining the DECT network status Handset Statistics The handset statistics are logged into the PBX syslog file by the managing base station for the handset. This information can be rather useful when researching into radio path issues between the base station and handset, ie the RSSI field. Below is the output from a grep DECT MAC /var/log/messages CLI command. Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00305 Typ:FN Res:0 Frames:202,0,0 Bho:0,0 Rssi:55] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00401 Typ:FN Res:0 Frames:201,0,0 Bho:0,0 Rssi:57] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00003 Typ:FN Res:0 Frames:201,0,0 Bho:0,0 Rssi:58] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:0000A Typ:FN Res:0 Frames:201,0,0 Bho:0,0 Rssi:59] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:0030C Typ:FN Res:0 Frames:201,0,0 Bho:0,0 Rssi:59] PICT-SP Controlled & Copyright Page 11 of 13

12 Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:0000B Typ:FN Res:0 Frames:201,0,0 Bho:0,0 Rssi:59] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00307 Typ:FN Res:0 Frames:205,0,0 Bho:0,0 Rssi:56] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00306 Typ:FN Res:0 Frames:207,0,0 Bho:0,0 Rssi:58] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00009 Typ:FN Res:0 Frames:204,0,0 Bho:0,0 Rssi:58] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00002 Typ:FN Res:0 Frames:207,0,0 Bho:0,0 Rssi:57] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00308 Typ:FN Res:0 Frames:202,0,0 Bho:0,0 Rssi:59] Jun 1 14:45: Umber[00512] [ DECT MAC statistics: Pmid:00004 Typ:FN Res:0 Frames:205,0,0 Bho:0,0 Rssi:56] Issue 1, 1st June 2015 Page 12 of 13 Controlled & Copyright PICT-SP

13 3. DEFINITIONS The following words, acronyms and abbreviations are referred to in this document. Term TCA PSTN ITSP PBX IP LAN WAN QoS PoE FXO FXO Definition Telecommunications Cabling Advice Public Switch Telephone Network Internet Telecommunications Service Provider Private automatic Branch exchange Internet Protocol Local Area Network (internal) Wide Area Network (external) Quality of Service Power over Ethernet Foreign exchange office (Client) Foreign exchange service (Server) 4. REFERENCES The following reference documents are referred to in this document. Document M700 Admin and Installation Guide Provisioning Guide M700, M300 Multicell Deployment Guide snom M700 Description Snom document for administrators for the admin and install of M700 base stations. Snom document for administrators in provisioning the M700 and M300 base stations. Snom document for engineers in the design and deployment recommendations by snom for M700 base stations End of Document PICT-SP Controlled & Copyright Page 13 of 13