The Current Development of E- governance in Taiwan
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1 The Current Development of E- governance in Taiwan Dr. Wan-Ling Huang Taiwan E-Governance Research Center
2 E-Government Roadmap
3 Current E-Government Program
4 Program Framework
5 Achievements: Public Support
6 Achievements: International Recognition
7 Achievements: Universal Availability
8 Achievements: 24 Hour E- Service Hotspots
9 Achievements: Government Open Data
10 Achievements: Convenient Services (Easy Tax filing)
11 Achievements: Convenient Services (Mobile e-government)
12 Achievements: Convenient Services (itaiwan free wifi)
13 Achievements: Convenient Services (Digital life dashboard)
14 Achievements: Convenient Services (Digital caring)
15 Achievements: Convenient Services (Free loan of notebook)
16 Achievements: Convenient Services (Mobile e-service vans)
17 Achievements: Convenient Services (Home delivery of e- service)
18 Vision Create a global-leading digital-government Objective Core concept Provide convenient living Focusing on living, to build convenient and secure digital services through networking, mobilization and smartization of different information. Develop digital economy Use digital resources and statute adjustment to assist informatization, knowledge and smartization of industry, reinvent operation service mode and create new industrial value. Data-driven, public-private collaboration,citizen-centric Fulfill transparent governance Enhance transparency and openness of government data, create diverse public participation channels through internet and thus promote co-governance between government and civilian. Promotion strategy 4. Personalization of Digital Services 3. Intellectualization of Industrial Competitiveness 2. Diversification of Collaborative Governance 1. Digitalization of Information Infrastructure Phase 5 e-government
19 SaaS/ Application system PaaS Innovative application service of government Open Data My Data Government information exchange general catalog/combined application service interface/web Service Cross-agency cloud data exchange platform (standard and regulation of data exchange) DaaS Household registration Land administration Labor insurance Traffic Finance Health insurance Statistics. Data Center Cloud Data Center of Executive Yuan and auxiliary councils Data center of each department(cloud) Infrastructure GSN itaiwan wireless internet Government certificate infrastructure GCA, XCA, MOICA Strategy 1: Digitalization of Information Infrastructure (Hardware)
20 Environment (manpower training, regulation adaption, technical standard) Promote and analyze policy Data provision Application of data science Promote digital government service integration performance management support Cross-agency data analysis and visualized display Data collection and handling Promote integrated & shared administration software Data use Strategy 1: Digitalization of Information Infrastructure (Software)
21 Diverse participation channels of public policy making Build premium government website to connect with global trend Industry civilian Government Civil participation Seamless service delivery Open Government data for public-private collaboration Strategy 2: Diversification of Collaborative Governance
22 Data standardization Procedure simplification Collaboration Digital concept Value cocreation Mode reinvention Strategy 3: Intellectualization of Industrial Competitiveness
23 Service provider (government or private sector) Civilian Government as data keeper Personalized services Self-provide Selfdownload Strategy 4: Personalization of Digital Services
24 Thank you for your attention Q&A
25 National Development Council (2014). One-Stop e-service: E- government Program of Taiwan Retrieved from: 990A55C&sms=1DB6C6A8871CA043&s=53BF2FC2DCCE5 D08 National Development Council (2016). The Fifth Phase E- government Program of Taiwan Retrieved from: EBA8192E3AA2670&upn=4ACC C6856 Reference
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