Water Meetup: GIS in Asset Management. Joe Bryant, GIS Specialist Tom Tibbitts, Information Systems Coordinator Carl Alexander, GIS Director

Transcription

1 Water Meetup: GIS in Asset Management Joe Bryant, GIS Specialist Tom Tibbitts, Information Systems Coordinator Carl Alexander, GIS Director Moderator David Totman Industry Manager Esri Global Water Practice David Totman is the Industry Manager of the Esri Global Water Practice providing thought leadership and market direction. He has been using GIS for nearly 30 years in business process optimization, project analytics, and infrastructure management. 2 1

2 Enhance Your Webinar Experience Close - programs - Instant messengers - Other programs not in use GoToWebinar Support - asp?deptid= Webinar Survey Immediately upon closing the webinar - Survey window opens - Thank you 4 2

3 Products or Services The mention of specific products or services in this webinar does not represent AWWA endorsement. AWWA does not endorse or approve products or services. 5 Overview Asset Management - What do I have? - Where is it located? - What is the condition? - What am I doing about it? - How does GIS help me? 6 3

4 Ask the Experts Joe Bryant GIS Specialist Carmichael Water District Tom Tibbitts Information Systems Coordinator St. Johns County Utility Department Carl Alexander GIS Director White House Utility District 7 Carmichael Water District 8 4

5 LAYING THE FOUNDATION FOR A GIS-CENTRIC ASSET MANAGEMENT SYSTEM A SMALL WATER DISTRICT S ONGOING JOURNEY PRESENTED BY JOE BRYANT, GIS SPECIALIST 9 HOW DOES A SMALL WATER DISTRICT GET STARTED? I WILL TALK ABOUT OUR JOURNEY CREATING A GEOGRAPHIC INFORMATION SYSTEM (GIS): WHAT WORKED WHAT DIDN T WHERE WE ARE NOW WHERE WE ARE GOING 10 5

6 ESTABLISHED IN SACRAMENTO COUNTY IN 1916 (100 YEARS!) 25 EMPLOYEES 8.5 SQUARE MILES OF SERVICE AREA 40,000 CUSTOMERS 11,300 CONNECTIONS 333 MILES OF MAINLINE 1 PLANT, 9 WELLS, 2 ELEVATED TANKS, 3 PRESSURE ZONES 11 WHY USE GIS FOR ASSET MANAGEMENT? INSTITUTIONAL KNOWLEDGE IS RETIRING CANNOT EASILY FIND ASSETS DURING EMERGENCIES AGING INFRASTRUCTURE REQUIRES INTELLIGENT CAPITOL IMPROVEMENT PLANNING (CIPS) NEED TO IMPLEMENT A STRUCTURE FOR INSPECTIONS (MANDATED OR NOT) 12 6

7 WHY USE GIS FOR ASSET MANAGEMENT? NEED TO BE COMPATIBLE WITH REGIONAL AGENCIES AND FUTURE BUSINESS SOFTWARE NEED SELF SUFFICIENCY DO A LOT WITH A LITTLE! GIS TIES ALL YOUR SEPARATE SYSTEMS TOGETHER BY LOCATION. 13 TRANSITION TO DIGITAL DISTRICT WAS ON PAPER UNTIL COMPLETELY BUILT-OUT AT THE END OF LAST CENTURY 14 7

8 TRANSITION TO DIGITAL SHIFTED EFFORTS TOWARD REVENUE SECURITY (METERS, TREATMENT PLANT, INTERTIES) 15 TRANSITION TO DIGITAL MANY RECORDS BEGAN BEING KEPT AS SPREADSHEET TABLES 16 8

9 TRANSITION TO DIGITAL A CUSTOM BILLING/SERVICE ORDER DATABASE WAS CREATED (COGSDALE) 17 TRANSITION TO DIGITAL EXTERNAL GIS MODEL CREATED BY ENGINEERING CONTRACTORS (FOR ANALYSIS) SCANNED BASEMAPS, CREATED ASSETS WITH IDS BY HAND (LOTS OF ERRORS) 18 9

10 TRANSITION TO DIGITAL 19 SCAN BASE ENGINEERING DRAWINGS GEOREFERENCED USED TO CREATE INITIAL ASSETS (LINES AND VALVES) RECONCILED WITH THE ACCOUNTING AND CUSTOMER RECORDS LOCATIONS WERE BASED ON ADDRESS, NOT COORDINATES 20 10

11 INITIAL GIS MAINTAINED OFFSITE BY CONTRACTORS CUSTOM DATA MODEL PARCELS JOINED TO CUSTOMER RECORDS VIA APN BASICALLY A DIGITAL MAP BOOK 21 SERVICE LOCATION REPORT 22 11

12 ROADBLOCKS TO ADOPTION STAFF (KNOWLEDGE WORKERS) COULD NOT EDIT/UPDATE THEMSELVES ENGINEERING CONTRACTORS CHANGED: GIS DATABASE BROKE DOWN MANY ASSETS WHERE NEVER ADDED/LOCATED ASSETS IN GIS WERE FOUND TO BE INACCURATE (COULD NOT BE RELIED ON) 23 ROADBLOCKS TO ADOPTION CUSTOM HODGE-PODGE SCHEMA WAS CUMBERSOME/INCOMPATIBLE GPS COLLECTION EQUIPMENT REQUIRED LOTS OF TRAINING TO OPERATE CORRECTLY SERVER (PORTAL) WAS TOO SECURE FOR MOBILE; REQUIRED LOTS OF I.T. RESOURCES 24 12

13 WHERE WE ARE NOW CONTROL OF OUR OWN DESTINY: DISTRICT PURCHASED ESRI ENTERPRISE LICENSE AGREEMENT HIRED A FULL TIME GIS SPECIALIST ESTABLISHED GROUND CONTROL AND ACQUIRED HI-RES BASE MAP FOR ACCURACY CONVERTING OUR DATA TO THE LOCAL GOVT. INFORMATION MODEL 25 WHERE WE ARE NOW GIVEN OUR IT RESOURCES AND MOBILE WORK, A HYBRID SERVER APPROACH IS NEEDED PUBLISHING SERVICES FOR ARCGIS ONLINE TEMPLATES/WORKFLOWS (EASY/FAST) COLLECTING/VERIFYING ALL OF OUR ASSETS IN THE FIELD RE-ESTABLISHING THE LINK BETWEEN GIS AND BILLING/ACCOUNTING 26 13

14 COLLECTING METERS DEVELOPED WORKFLOW USING OUR GPS UNITS TO COLLECT METERS IN THE BILLING DATABASE AND APPEND TO GIS. TRAINED METER READERS TO OPERATE PLAN ON USING INTERNS TO ASSIST IN COLLECTION SERVICE LATERALS WILL BE CREATED THAT ARE MORE ACCURATE (WHICH MAIN DOES IT TAP?; WHICH VALVE SHUTS IT OFF?) WILL ALLOW US TO BUILD A GEOMETRIC NETWORK 27 THE FUTURE IMPLEMENTING REDLINE APP TO CAPTURE KNOWLEDGE BASE LAUNCH COLLECTOR TO ALLOW ALL OPERATORS TO UPDATE GIS (WITH TABLET/PHONE) APP FOR TRACKING LEAKS FOR BETTER CIP PLANNING IMPLEMENTING GEOMETRIC NETWORK (UTILITY NETWORK) FOR EDITING/ANALYSIS DASHBOARD REPORTS WILL DRIVE FINANCIAL SUSTAINABILITY! CUSTOMER/WORK ORDER SYSTEM MANAGEMENT UPGRADES (CITYWORKS?) 28 14

15 IDENTIFYING GIS APPLICATIONS WENT OUT FOR BID AND HIRED EXPERTS: MILLER SPATIAL SYSTEMS IS ASSISTING OUR LGIM MIGRATION AND IT/SERVER SETUP INTERVIEWING DEPARTMENTS, LOOKING FOR PAPER FORMS/SPREADSHEETS APPLICATIONS PRIORITIZED BASED ON THE DISTRICT S CURRENT NEEDS / CAPABILITIES 29 DEPLOY TO FIELD STAFF MAP CHANGE REQUEST APP MORE EFFICIENT THAN PAPER REDLINES CAPTURE INSTITUTIONAL KNOWLEDGE STAFF SEE UPDATES QUICKLY AND BECOME INVESTED IN MOBILE GIS WORKFLOW 30 15

16 TAKEAWAYS MOVE AWAY FROM CUSTOM SOLUTIONS ADOPT AN INDUSTRY STANDARD MODEL TO SUPPORT TEMPLATES / APPLICATIONS NAIL DOWN YOUR BASEMAP/COORDINATE SYSTEM TO AVOID SHIFTING DATA DON T SKIMP ON SERVER SETUP START OUT SIMPLE TO GET BUY IN, THEN EXPAND WITH DEMAND LEARN EVERY DEPARTMENT ASK LOTS OF QUESTIONS! GIS IS THE LINK THAT CAN TIE TOGETHER ALL OF YOUR ASSET MANAGEMENT SYSTEMS! 31 CONTACT INFO: JOEB@CARMICHAELWD.ORG THANKS! 32 16

17 Ask the Experts Joe Bryant GIS Specialist Carmichael Water District Tom Tibbitts Information Systems Coordinator St. Johns County Utility Department Carl Alexander GIS Director White House Utility District 33 St. Johns County Utilities 34 17

18 Transforming Water Utilities: Asset Management Using GIS and Mobile Technologies St. Johns County Utilities is using Asset Management with GIS and Mobile to provide reliable and efficient water services, while facing challenges from aging infrastructure and fast-changing population patterns. Programs supporting Asset Management include: Enterprise Asset Management System, Condition Assessments and Capital Planning, Mobile GIS and Emergency Response, Hydraulic Modeling and GIS Data Quality Management. St. Johns County Utility Department Tom Tibbitts, 35 St. Johns County Utilities 36 Water, Sewer and Reclaim Services 42,000 Accounts & 100,000 Customers 8 Water and 11 Sewer Treatment Facilities 13 Storage Tanks & 346 Pump Stations 1,350 miles of Distribution & Collection Mains 18

19 St. Johns County Utilities 37 Agency Values: Water Quality Cost Effectiveness Customer Satisfaction Operational Impacts: High Growth Rate Expansion Consolidation New Regulations Aging Infrastructure GIS In Utilities 38 Vision for GIS Technology Solutions Follows Industry Techniques and Emerging Principals 19

20 GIS In St. Johns County Utilities 39 Aligned with Utility s Organization, Functions and Applications Develop on Integrative Platforms that Support Organization-Wide Needs Adaptive and Dynamic Applications Project Team: Utility Staff: Internal Assessment, Project Management and Contributing Participation Contract Services: Professional Experience, Technical Proficiency and Expediency Contract Partners: Jones Edmunds & Assoc., WK Dickson, GIS Inc. and Timmons Group Asset Management with GIS & Mobile 40 Programs Supporting Asset Management: Enterprise Asset Management System Asset Criticality Assessment & Capital Planning Mobility Platform ArcGIS Online & Server Mobile Emergency Response ArcGIS for Water Utilities Hydraulic Modeling & Capacity Planning GIS Data Quality Management 20

21 Enterprise Asset Management 41 Objectives: Improve preventative maintenance Reduce asset downtime Extend life of assets Lower total cost of ownership Better accounting and budgeting Improve service Cityworks Asset Management System 42 Implementation: GIS Centric Intuitive, Single Source, Scalable, Efficient One Data Model & Application Asset Activities Asset Features Department Wide Lift Stations, Lines & Taps, Compliance, SCADA, W/WW Facilities, Administration Asset Management Functions: Customer calls managed by Service Requests Maintenance tasks managed by Work Orders Asset conditions managed by Inspections Resources by Labor, Equipment & Material Administration through Reports, Charts & KPIs Related-Events, Actions & Details Related-Assets & Attributes 21

22 Asset Management - Service Requests 43 Customer call is turned into a request task Field crews receive notice and live updates Task is assigned and updated for easy tracking and awareness Examples: Water Leak, Odor, etc Lift Station Alarm Relocate Meter Asset Management - Work Orders 44 Scheduling Preventative Maintenance Track Reactive Repairs Improves Response Records Costs Labor and Equipment Time Material from purchase to installation by budget fund Inventory match to 10% Examples: Lift Station History Costs and Performance by Zone, Service Unit, Age 22

23 Asset Management - Inspections 45 Customizable Forms Scored Results Manage and Schedule Easily Share Results Manhole Rehabilitation NASSCO MACP Coding Pretreatment Permit Permit Compliance Prevention of Fats, Oil & Grease into Sewer Asset Management - Mobility 46 Field use with Toughbooks/Tablets & WiFi Facility & Office use through PC & network Creates an approach of awareness and responsiveness Enables Collaboration and Cross-Divisional Workflows 23

24 Asset Management Operational Awareness 47 Comprehensive View Operational and Financial Awareness Asset, Staff and Costs Activities and Summaries Standard and Flexible Data Driven Reports Easily Export to Spreadsheet for Custom Analysis Asset Management - Benefits & Impact 48 Improved awareness of assets, operations, functions and management. Unified organization approach, through mobile and real-time access. Employees are empowered & motivated with information and collaboration. Improved efficiency and productivity during consolidation and expansion. Tracking maintenance expenses supports informed decision making. Operational awareness from automated performance measures. Improved customer service abilities, responses and times. Implemented platforms that are adaptive to new challenges. Implemented Data Integration with Customer CIS and Water Consumption. Annually: 12,362 Work Orders. 1,341 Service Requests. 1,000 Inspections. 24

25 Criticality Assessment 49 Objectives: The Ponte Vedra Service Area acquired two private utilities to unify the infrastructure. Assess Criticality for aging assets, prioritize rehabilitation, and develop financial strategies. Establish Criticality Criteria & Decision Matrix Identify a Criticality score, and Likelihood and Consequence of Failure scores. Use existing GIS and Cityworks data and tools. Criticality Assessment - Analysis 50 Service Area Assets: 143 miles of water mains 147 miles of sewer mains 2,749 manholes Criticality Score = LoF + CoF Likelihood of Failure is impacted by age, material, diameter, maintenance, repairs, rehabilitation, failures, force main impact Consequence of Failure is impacted by customer density, service network, critical facilities, environmental, surface Uses custom scoring and weighting. Analysis is performed through GeoProcessing models and scripts 25

26 Criticality Assessment - Results 51 Results: Each Asset s Criticality Scores can be reviewed geographically or in tables. Criticality Report supports funding and rehabilitation. Find It and Fix It: At-Risk assets are prioritized for inspection, with tracked rehabilitation, reducing overall project costs. Mobility - ArcGIS Online Platform 52 Objective: Increase Response Time Enable Collaboration Respond to Immediate Needs Expand Customer Service Improve Field Collection Implementation: ArcGIS Online Tools & Platform ArcGIS Server Direct Integration 26

27 ArcGIS Online - Applications 53 ArcGIS Online Project Applications 54 Capital Improvement Projects Objectives: Improve customer awareness of capital spending and needs. Provide central source for CIP status for staff and partners. Improve customer experience during construction projects. 27

28 ArcGIS Online Contractor Apps 55 Tower Site Analysis & AMR Meter Installations Objectives: Compare locations of towers, expected growth & expansion. Share easily with Contractor for analysis and to readily collaborate with staff. Reduce project costs for data copying and setup. ArcGIS Online Emergency Response 56 Objective: Improve Line Break Response Improve Customer Advisories Field Response. Reduce Steps Improve Capability and Service Implementation: Line Break Identification Network, Valve & Meter Tracing Public & FD Advisory Publishing Reverse 911 Integration 28

29 Mobility Looking Ahead 57 Any Device, Any Time, Any Where From The Field Sourcing. New Apps or single custom Collector App: Utility System Map Corrections Field Notes from Feature/Location Found & Fix submittals Integrating Information Apps Line Break Work Order and Network Trace? Current Status: Work Orders, Service Requests, CIPs, Development, Vehicles? Customer Records and Public Notifications? Water Consumption and Sewer Pumping? Hydraulic Modeling 58 Objective: Better understanding of hydraulic systems and information. Timely review and analysis. Plan for changes from development and growth. Internal integration with Utility geodatabase. Implementation: Engineering Division coordination with vendors to create models and use parameters. InfoWater and ArcGIS integration, utilizing established revision procedures and tools. 29

30 Hydraulic Modeling Data Integration Models: Water, Sewer, Reuse and Well Fields Import from geodatabase with 1:1 FacilityID relationship Compare tool supports updates Modeling provides GIS QC and tracks corrections for GIS Data Identifies incorrect pipe diameters and disconnected features. Tracks model revisions that are not classified as corrections. Confirms accuracy of data such as As-Builts and pump curves. Hydraulic Modeling Case Studies 60 Can we shut down the Water Treatment Plant for 2 weeks during the low flow months, interconnect 2 water systems, and meet fire flows What pressure do we need to set the VFDs at when we start up the WWTP Reuse pumps to allow flow at 300 gpm. How does this change if we open the valve to fill the NW MLS Storage Tank? What pumps in the Northwest area need to be upgraded when they are redirected to the NW WRF headworks? Can we reroute the Innlet Beach WWTP to the Players Club WWTP using existing piping and what pump station upgrades are necessary What pipe size do we need to install through the CR207 corridor to improve the high pressures near the CR214 WTP 30

31 GIS Data Quality and Workflow 61 Objectives: Better support many applications that rely on GIS Data, by improving GIS data quality Complete valuable data prior to analysis Improve Workflows and Reviewing times Implementation: Professional Services for experience, implementation and staff development Tools: Data Reviewer, Attribute Assistant, Task Manager & Water Utility Editor GIS Data Quality- Water Utility Editing Toolbar 62 Water Utility Specific Toolbar Advanced and Efficient Editing Tools to Connect, Disconnect, Check, Split, Over/Under Jump, Flow Directions, Auto-Add Features from Connection or Location. Customizable Configurations Examples: Single click adds water meter, service line, sampling station and tap, joined to the main. Sampling station to the tap distance can be a static or a percent of lateral length Custom sewer laterals with cleanouts, and preset angles for lateral to join to the main. 31

32 GIS Data Quality Attribute Assistant 63 Provides rules and behavior for features. Reduces editing steps to save time. Improves accuracy during editing. Examples: Row 1, without Attribute Assistant, shows gaps in data Row 2 shows fields auto-filled with attribute assistant The Facility-ID unique value is auto-populated The Year field is auto-filled from the Install-Date field The Fitting diameters auto-fill from the connected main diameters Row 3 shows edit tools that self-perpetuate field values from previous entry Row 3 Feature Connectivity restricts a Tee (3 connections) from having 4 diameters GIS Data Quality Data Reviewer 64 Identifies geometry and attribute errors. Configured to layer and rule. Can run on selection, extent, or database. Batch jobs can run many rules all at once. Quick Zoom & Fix of each found violation. Data Reviewer Check 32

33 65 Conclusion Asset Management Using GIS & Mobile Technologies Utilities must solve the Asset Life Cycle challenge, to preserve operational effectiveness and fiscal responsibility. Solutions solved our challenges while keeping cost-efficient quality services. Focus towards business patterns is very effective and serves broader of needs. Professional Services support innovation, expediency and staff expertise. Utility challenges are dynamic. Solutions must be dynamic & adaptive. Ask the Experts Joe Bryant GIS Specialist Carmichael Water District Tom Tibbitts Information Systems Coordinator St. Johns County Utility Department Carl Alexander GIS Director White House Utility District 66 33

34 White House Utility District 67 Taking a GIS Centric Approach to Elevate your Asset Management Carl Alexander GIS Director White House Utility District, TN 68 34

35 Agenda 1. Introduction 2. Challenges 3. Examples 1. GeoForms 2. Acoustic Leak Loggers 3. Planned Outages 4. Water Pressure Zones 4. Value 69 Introduction White House Utility District Located in North-Central Tennessee 33,000 Drinking Water Customers 4,000 Sewer Customers Mostly Rural, Domestic Water Users 600 Square Mile Service Area 70 35

36 Challenges Water Loss Water Pressure Water outages Aging Infrastructure Growth & Demand Customer Service Outdate Business Processes 71 Best way to tackle these challenges is by Becoming a GIS Centric Utility 72 36

37 Modernize our Engineering procedures Geoforms modernize our Fire Flow and Hydrant request procedure Old paper process that had to be mailed that could take many days or weeks. Needed a faster way to process these requests. Also wanted a way to see and track spatially 73 Modernize our Engineering procedures Geoforms modernize our Fire Flow and Hydrant request procedure 74 37

38 Modernize our Engineering procedures Geoforms modernize our Fire Flow and Hydrant request procedure 75 Modernize our Engineering procedures Geoforms modernize our Fire Flow and Hydrant request procedure 76 38

39 Modernize our Engineering procedures Geoforms modernize our Fire Flow and Hydrant request procedure 77 Modernize our Engineering procedures Geoforms modernize our Fire Flow and Hydrant request procedure 78 39

40 Modernize our Engineering procedures Geoforms modernize our Fire Flow and Hydrant request procedure 79 Modernize our Engineering procedures GeoEvent Processor Notifies Requestor 80 40

41 Modernize our Engineering procedures GeoEvent Processor Notifies Staff 81 Enhancing leak detection Esri Solutions enhance our leak detection efforts 45 Acoustic leak logger devices Leak loggers are acoustic devices attached to metallic water infrastructure (valves, fh s, meters, etc.) to monitor for leak noises Lift shift daily Need to know where they are, when a leak is detected, and limit duplication of efforts We use Esri s Leak loggers Analysis solutions 82 41

42 Enhancing leak detection Esri Solutions enhance our leak detection efforts 83 Enhancing leak detection Esri Solutions enhance our leak detection efforts 84 42

43 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 85 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 86 43

44 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 87 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 88 44

45 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 90 45

46 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 91 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 92 46

47 Enhancing leak detection - Demo Esri Solutions enhance our leak detection efforts 93 Planned Water Outages White House Utility District s GIS Large Rural Water District Aging Infrastructure & Growth Eliminate phone calls and s Streamline outage process Use Esri Isolation trace solution and GeoDecisions Notify 94 47

48 Planned Water Outages White House Utility District s GIS 95 Planned Water Outages White House Utility District s GIS 96 48

49 Planned Water Outages White House Utility District s GIS 97 Planned Water Outages White House Utility District s GIS 98 49

50 Planned Water Outages White House Utility District s GIS 99 Planned Water Outages White House Utility District s GIS

51 Planned Water Outages White House Utility District s GIS 101 Planned Water Outages White House Utility District s GIS

52 Planned Water Outages White House Utility District s GIS 103 Planned Water Outages White House Utility District s GIS

53 Planned Water Outages White House Utility District s GIS 105 Planned Water Outages White House Utility District s GIS

54 Planned Water Outages White House Utility District s GIS 107 Planned Water Outages White House Utility District s GIS

55 Water Pressure Issues White House Utility District s GIS Changes of 600ft in elevation Areas No and Low Pressure Work with Public and Developers Solution anyone can use Esri Pressure Zone Analysis Solution 109 Water Pressure Issues White House Utility District s GIS

56 Water Pressure Issues White House Utility District s GIS 111 Water Pressure Issues White House Utility District s GIS

57 Water Pressure Issues White House Utility District s GIS 113 Water Pressure Issues White House Utility District s GIS

58 Delivering Real Value White House Utility District s GIS Water Loss Savings: $1,000,000 Workflow optimisation Savings per year: $125,000 Since 1/1/15 outages: Contact Information Carl Alexander GIS Director White House Utility District ext 224 calexander@whud.org

59 Takeaways Build an asset registry Understand best management practices for data management Apply analytics 117 Resources Solutions.arcgis.com/#water

60 Questions 119 Ask the Experts Joe Bryant GIS Specialist Carmichael Water District Tom Tibbitts Information Systems Coordinator St. Johns County Utility Department Carl Alexander GIS Director White House Utility District

61 Presenter Biography Mr. Bryant is a map geek just getting started in his GIS career. He recently earned a GIS Skills Certificate from Sierra College in Rocklin, California, and now works as the GIS Specialist for a small suburban water district outside of Sacramento. Mr. Tibbitts has more than 20 years of experience with GIS. He has been a key contributor to implementing GIS within asset management, mobile data collection, hydraulic modeling and much more. Mr. Tibbitts holds a Bachelor of Science in Geomatics. Mr. Alexander is a graduate of Tennessee Technological University. He is a certified GIS Professional and the GIS Director at White House Utility District in Tennessee