Connect + A comprehensive, fast and efficient service to provide energy supply to new premises

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1 Connect + A comprehensive, fast and efficient service to provide energy supply to new premises

2 Contents 01 Introduction 04 Welcome End to end services Outsource with confidence 02 Connect What we offer npower s service From single meter installations to managed end to end connections, let npower get your developments connected 03

3 New Connections A complete end to end managed service npower Connect+ is a new endto-end connections service that manages everything from connecting to the grid to installing meters and supplying the site. It has been designed to save you time, effort and money when setting up new gas and power connections. Connect+ is lead by Stephen Walshaw. Stephen s extensive experience in the energy industry spans over 40 years, from Commercial Manger at East Midlands Electricity to Associate Director of Sales at Fulcrum. During this time Stephen has managed many high profile, end to end national new connections projects across multi utilities. Our own research shows nearly one in four new-build commercial premises face unnecessary delays due to the simple fact that the power or gas supply was not connected on time. In some cases this costs businesses up to an additional five working days, impacting on their bottom line. Rather than wasting time negotiating with several different parties to meet tight deadlines, npower s connect+ manages the complete connections process and leaves contractors and developers free to focus on their core business. Connect+ also offers renewable energy options and energy monitoring software. As the UK makes the transition to a low-carbon Since joining npower in 2013 economy this allows construction Stephen has worked directly companies to take control of their with third party consultants and energy usage to help honour their many of the UK s top construction carbon responsibilities. Connect+ companies. Having witnessed the can also be tailored to suit individual issues that many businesses face requirements so we can manage with new connections, Stephen is part of or the whole process proud to be offering our Connect+ depending on a construction solution to the construction industry, companies needs This guide explains how Connect+ works and will hopefully answer any questions you may have. For further information please contact Stephen directly on

4 Construction / npower New Connections 01 Introduction npower is one of the UK s leading integrated energy companies, supplying electricity and gas to around 6.5 million businesses and residential customers. Welcome npower is one of the UK s leading integrated energy companies, supplying electricity and gas to around 6.5 million businesses and residential customers. Our Industrial and Commercial division has evolved from being an energy supplier to working in partnership with companies of all sizes and specialism to support their energy needs. As part of this, npower has developed a fully integrated, specialist New Connections service to offer construction companies a professionally managed, end to end connections service to new sites. A complete end-to-end service When you are constructing a new building, an essential part of the process is ensuring that all the necessary cabling, pipework and metering infrastructure is installed to provide gas and electricity to your premises. At npower, we can provide you with a complete and cost-effective end-toend service to take care of 06 New Connections all the required elements, or just those who don t wish to manage yourself. From arranging gas and electricity infrastructure to providing metering and a supply contract, we can handle every aspect knowledgeably, efficiently and to agreed timeframes. Outsource with confidence When you appoint npower to manage your new connections work whether it be to install an electricity or gas supply from scratch or upgrade an existing connection an experienced project manager will be assigned to oversee your project and deal with all the complex technical and design aspects on your behalf. We can also arrange all the additional services that ensure that your site is ready with live energy for commissioning and hand over. 07

5 Construction / npower New Connections 02 npower Connect+ What we offer npower Connect + is an enhanced, end-to-end connections service from npower. 08 With Connect +, we go further than a standard New Connections service. Using our expertise and robust supply chain we could save you time, effort and save you from paying over the odds for your new utility connections. Rather than wasting time negotiating with several different parties to meet tight deadlines, npower Connect+ gives you one dedicated point of contact who manages the complete process for you from end-to-end. We will focus on your utility requirements leaving you free to focus on your core business. By working together from the design stage, arranging infrastructure works, getting your meter installed on time and providing you with supply contracts, npower Connect+ helps to ensure effective delivery of your utility connections Gas Pipeline Installations 3 Electricity Cabling Installations 2 Gas Meter Installations 4 Electricity Meter Installations 09

6 Construction / npower New Connections 02 npower Connect+ npower Services Infrastructure Works npower can manage the full range of activities required to get your site connected to the grid: Gas Pipeline Installations: npower can get quotes for, and arrange the installation of gas pipelines to get your site connected to the Gas Mains. Electricity Cabling Installations: npower can also get quotes for, and handle the installations of, electricity cabling to connect your site to the National Grid. Free Standard Meter Installations npower is one of the few suppliers who will install standard meters onto premises for free. We can install the necessary electricity and gas meters and ensure they are set up correctly and on time. We offer AMR as standard on electricity meters and can accommodate variations to standard metering depending on your load requirements. Energy Supply Contract We can provide gas and electricity supply via a choice of contracts to meet your requirements. These can be fixed or flexible and can include a range of supporting features, including matching your electricity supply with energy generated from renewable sources. Energy Solutions As well as your meter and supply, we can also offer other services from online billing management to a suite of energy management tools that aid consumption monitoring and efficiency implementation. Dedicated Project Manager With npower Connect +, your dedicated Project Manager will manage the complete end-to-end process on your behalf, reducing the time you need to dedicate to ensure the successful installations onsite

7 To find out more about how we can meet your new connections needs please contact: Stephen Walshaw Connect + Project Manager Telephone: or freephone: stephen.walshaw@npower.com Follow us on npm12191/mm15553/06.14

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