Planning & Regulatory Services On-Line
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1 Planning & Regulatory Services On-Line The PARSOL National Project - Extending the delivery of e-planning services Planning Summer School 8 September 2003
2 Agenda National Strategy for Local e-government Background to the PARSOL project Pathfinders Aims of the project Streams and project areas Details of a number of project areas Frequently asked questions How local authorities can contribute to the project
3 Project Scope Planning Environmental Health Building Control Trading Standards.and Regulatory Services
4 National Strategy for Local e-government PARSOL is funded as part of the Government s national strategy for local e-government published in November The programme aims to ensure that all councils have access to key electronic services and building blocks, without having to build them from scratch The strategy and details of all National Projects can be found on the Local e-government website:
5 Background to the PARSOL Project Project for Planning was initially proposed within Government s draft strategy. Building on Pathfinders, Invest to Save Projects and national e-government initiatives (e.g. Planning Portal). Plus ideas from a range of local authorities in response to the draft strategy (which asked for expressions of interest). Business case drafted (June/August 2002) and approved in March 2003).
6 View details of planning applications online
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8 View Statutory Register and Comment on Applications Online
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11 Submit Applications Online
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13 Online GIS Giving Access to a Range of Information
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15 Aims of the Project - General Work towards fully e-enabled planning and regulatory services Develop systems and standards to support planning and regulatory services processes where they do not currently exist Establish standards for the delivery of e-planning services Deliver a toolkit to enable authorities to implement the systems necessary to meet those standards in a cost efficient manner Help local authorities achieve the goal of e-enabling all services by 2005 (BVPI 157)
16 Aims of the Project - Specific Receive and respond to applications online Process subsequent consultation and negotiation online Provide guidance, information and progress tracking Minimise manual handling of information Engage all sectors of the community through medium of choice Improve storage, retrieval and back-office systems Set national standards (both service-based and technical) Maximise level of streamlined inter-agency working
17 Project Structure (Overview) Stream 1: Accessible Planning Services Welland (Harborough) National Planning Project Project Board Stream 2: Standards and Toolkit Salisbury District Council Stream 3: Technical Infrastructure Wandsworth Borough Council Stream 4: Regulation and Licensing Wandsworth Borough Council Overview: Finance Support Overview: Dissemination
18 Streams and Project Areas Stream 1 Accessible Planning Services Stream 2 Interactions, Standards and Toolkits Stream 3 Technical Infrastructure Stream 4 Regulation and Licensing Expert System/ Advice Enforcement online Baseline Survey Best Practice Review Standards and Toolkits Consultation and Negotiation Devpt. Plans and Community Strategies Monitoring Mobile Technology Extranets Knowledge Management XML Schemas Supplier Links Licensing Online Enabling Business Self Assessment Informing Users Linking External Agencies
19 Project Structure (Leading Authorities) Authorities leading specific project areas within PARSOL programme:
20 Project Structure (Project Members) London Borough of Bexley Birmingham City Council London Borough of Brent London Borough of Bromley Cambridgeshire C.C. Cheshire County Council Coventry City Council Derbyshire County Council London Borough of Enfield Guildford Borough Council Harborough D.C. (Welland) London Borough of Lambeth Corporation of London Macclesfield Borough Council Mid Beds District Council North Warwickshire D.C. Rochdale M.B.C. Salisbury District Council Solihull M.B.C. London Borough of Southwark Stratford District Council Borough of Telford and Wrekin Wandsworth Borough Council Warwickshire County Council Waverley District Council West Dorset District Council Welland Partnership Woking Borough Council Environment Agency Greater London Authority Health and Safety Executive IDeA LACORS Local Government Association London Fire Brigade Office of the E-Envoy ODPM Planning Officers Society Planning Portal Royal Town Planning Institute
21 Supplier Organisations
22 Baseline Survey Survey of Local Authorities use of ICT in Planning and Regulatory Services Covers ICT, e-enablement, GIS, mobile technology Updates RTPI/DETR surveys Informs other project streams Identifies work already being undertaken to avoid duplication of effort and barriers to the provision of e- enabled services Survey contracted to MORI Report by end September currently 30% response
23 Best Practice Review Review planning and regulatory e-enabled services on a range of criteria Provide best practice advice to local authorities for delivery of e-planning and regulatory services Tenders currently being assessed Completion end November 2003
24 Standards & Toolkits Define standards for the delivery of e-enabled planning services based on current best practice Level of service that users should expect of e-planning services from authorities Provide range of toolkits covering all relevant areas of the project (linked to standards for the provision of services and data) Provide information on systems and services available to enable local authorities to deliver e-enabled services Provide advice on implementation
25 Consultations & Negotiations Builds on services for the electronic submission of applications Co-ordinated electronic consultation with key partners Secure access to electronic files held by LA s Electronic annotation of plans by consultees On-line negotiation and revisions with applicants/agents Shared electronic files for annotation and notes Online systems fully integrated with back office systems
26 Enforcement Process Provide online information on alleged breaches under investigation and formal planning enforcement action, e.g. notices, prosecutions, compliance (via linkage to back office systems) Make a complaint online Provide online information on Extend existing systems to monitor conditions and Section 106 agreements Provide guidance information on enforcement
27 Frequently Asked Questions How does the Project Relate to the Planning Portal? The National Project builds on the services and expertise developed by the Planning Portal and LGOL Pathfinder projects Planning Portal has been involved in the development of the project from the initial business case to the project area outlines Full member of the project Project will to lead to the delivery of further services through the Portal
28 Should local authorities wait until the end of the PARSOL Project before developing our e-planning Services? All local authorities responsible for meeting their 2005 target PARSOL will be creating a range of deliverables but there will not be one off the self solution Planning Portal and a number of commercially available products are available now Need to engage in the question of how you are going to meet the 2005 target now
29 How Can You Contribute to the Project? Enquire Whether your authority has completed the baseline survey If your authority is an e-planning leader contribute your expertise/knowledge to the project Review the PARSOL product catalogue - what would benefit your authority build its implementation into your IEG3 Statement Sign up to PARSOL standards Ensure that planning meets the 2005 target Visit for further details
30 Workshop Challenge What does a first-class planning service look like? How are your citizens and customers being served? How well does your Planning Department perform? How proud are you of your council s planning service? What can you do to influence the improvement in planning services?
31 Contacts Project Chair Ian Thompson, Programme Manager Stuart Melvin (HEDRA), Stream 1 - Accessible Planning Services Jim Worley: j.worley@harborough.gov.uk ; Stream 2 - Interactions Standards and Toolkits David Neudegg: dneudegg@salisbury.gov.uk; Stream 3: Technical Infrastructure Martin Howell, mhowell@wandsworth.gov.uk; Stream 4: Regulation and Licensing Andy Waren, awaren@wandsworth.gov.uk; Project website -
32 Key Benefits Nationally consistent, high quality advice and services to all customers at point of contact More effective engagement of the community (through timely, seamless provision of joined-up information) Enhanced public confidence through transparent and accessible systems Speedier and more effective planning decisions with better systems for enforcement Savings by directing officer time more efficiently with front-office handling more queries
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