2009 One million subs mark for FTNS 1,110
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- Sybil Ramsey
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5 Number of RGUs ( 000) HKBN has a 20-year track record of successful service innovations and growth Broadband Voice IP-TV 2009 One million subs mark for FTNS 1,110 1, Acquired by CVC and management for HK$5.0bn 1, IDD 1 Service 2000 Broadband 2002 Voice IP-TV FY Source: HKBN, City Telecom filings 1 IDD stands for international telecommunications services
6 One of the world s leading private equity and investment advisory firms, founded in 1981 Have secured commitments of US$50bn 1 and completed over 300 transactions since 1981 CVC funds invested in over 60 companies worldwide which employ over 400,000 people and generate combined annual sales of approximately US$130bn
7 61 Group managers have invested c. HK$160mm and indirectly own 13.1% 1 of the Group Top 6 executives have over 20 years of industry experience on average 75% of senior managers have post graduate degrees 1 Ownership of ordinary shares Aug 2012, New Ownership Cocktail Party Chan Bo Chun (Manager Talent Management) Chan Che Lan (Manager District Network Service) Chan Chun Yu (Senior Manager Talent Management) Chan Ka Kit (Credit And Collection Assistant Manager) Chan Kwok Fai (Sales Manager I) Chan Min Yi (Assistant Manager Talent Management) Chan Pui Yin (Marketing Manager) Chan Wing Sze (Associate Director Customer Relations) Chang Sze Cheong (Sales Manager I) Cheng Kit Yan Gladys (Senior Manager Corporate Communications) Cheng Suk Ping (Procurement & Logistics Manager) Chiu Lau Chung (Senior Marketing Manager) Chiu Lun Hang (Sales Manager II) Chong Kin Chun (Chief Operating Officer Corporate Division) Chong Selina (Chief Marketing Officer) Chow Wai Kin Alex (Marketing Manager) Chu Kin Leung (Manager Sales) Fan Shu Yee Cindy (Associate Director Customer Care & Online Services) Fung Wai Yuk (Sales Manager I) Ho Chan Fai (Chief Information Officer) Hui Leong Kin (Director Customer Relations) Ip Kwong Tat (Associate Director Business Development and Technical Development) Kok Sau Yuk (Manager Sales) Kong Tsz Wai (Associate Director Retail Business) Kwok Ching Kau (Legal Counsel) Kwok Ka Ho (IT Manager) Kwong Kwok Keung (Sales Manager I) Lai Ni Quiaque (Head of Talent Engagement & CFO) Lam Ka Ling (Associate Director Consumer Marketing) Lam Siu Kei (Associate Director Customer Engagement) Lau Kin Wah (Associate Director) Lau Mei Yin (Director Talent Management) Lee Chung Po (Senior Sales Manager) Lee Yuen Lam (Assistant Marketing Manager II) Leung Chi Kit (Senior Marketing Manager) Leung King Chiu (Financial Controller) Li Ka Yu (Senior Manager Sales) Li Man Chung (Assistant Customer Technical Service Manager II) Li Man Hong (Solution Consultant Manager) Li Yun Lung (Senior Marketing Manager) Lo Sui Lun (Chief Technology Officer) Mei Wai Ming (Sales Manager I) Ng Chi Ho (Associate Director Acquisition & Network Service) Ng Yuet Leung (Senior Manager I International Business) Pun Hei Wa (Director Operations Support) Shek Lok Kei (Assistant Manager China Business) Shiu Chui Shan (Senior Customer Relations Manager) Shiu Yung Yin (Associate Director Customer Relations) Sin Siu Fun (Director Admin & Corporate Social Responsibility) Tong Siu Wah (Project Manager) Tsang Tsz Ming (Assistant Sales Manager) Tsang Yuet Mei (Associate Director Customer Relations) Wong Chung Lam (Project Manager) Wong Jun He (Associate Director Marketing Communications) Wong Kwok Kei (Associate Director Corporate) Wong Tak Shing (Manager Sales) Wong Yue Kit (Deputy Financial Controller) Yau Ka Ming (Associate Director Network Operation) Yeung Chu Kwong (Chief Executive Officer) Yeung Kwong Cheung (Senior Manager Regulatory Affairs) Yip Ka Wai (Customer Relations Manager)
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10 The Arch Kowloon The Harbour Side Kowloon The Hermitage Olympic The Palazzo Shatin The Great Hill Tai Wai Convention Plaza Apartment Wanchai Vision City Tsuen Wan Taikoo Shing Taikoo HK Parkview Repulse Bay Sceneway Garden Kwun Tong Estoril Court Mid Levels Comprehensive residential fiber network with over 2.0 mm homes passed out of 2.4 mm households Servicing over 1,700 office buildings representing a majority of Grade A and B commercial office buildings Taikoo Place Island East Entertainment Building Central 8 Queen s Road Central Central World Wide Hse Central IFC Central Bank of America Tower Admiralty CGC Admiralty Pacific Place Admiralty Lippo Ctr Admiralty Hopewell Ctr Wanchai Central Plaza Wanchai ICC Kowloon Source: HKBN, OFCA
11 Data Connectivity 100Mbps -> 1GMbps FTTO / FTTH Broadband Internet Premium Dedicated Internet Access (PDIA) 100Mbps - 40Gbps local connectivity services Dark fiber service Voice Business Trunk Enhanced Trunk SIP Trunk Unified Communication Cloud collaboration Cloud backup service Server virtualization
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14 Web access and mobile Lync endpoints FPO AD Active directory Remote users Public clouds DMZ SIP registrar XMPP Gw SQL Monitoring Edge server Central Mgt Voice routing Mobile Conferencing SQL Exchange UM and archiving Lync Web App Mediation Server Front end servers Back end SQL server System Center PSTN Optional persistent chat pool WAC
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18 China Local US Europe International Asia Pacific Customer Premises
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20 Product name Premium Direct Internet Access (PDIA) Direct Internet Access (DIA) Key Features and Benefits - Direct route and shortest path to destination - Specific route to specific region - High stability with no congestion - SLA Guarantee bandwidth per region - MRTG report per region - Provide active/active or active/standby mode - SLA Guarantee International bandwidth - Direct Fiber or MetroNet provisioning - MRTG report by local and International Business Broadband (BB) - High speed local and International connection - Diversify upstream carriers Performance
21 China Upstream Providers US Upstream Providers Europe Upstream Providers Asia Pac Upstream Providers HKIX Other Regions Upstream Providers Diversified Carriers by Region Diversified Central Office Dual Fibre Ring Hub Sites Hub Sites HKBN CO1 HKBN CO2 Hub Sites Hub Sites Diversified Path & Hub Hub Sites Hub Sites FTTO Fibre-to-the-Office Customer Premises
22 China Europe US Asia Pacific Local
23 Microsoft Lync Enabled SIP Trunk
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25 Direct SIP Connection Usually do not cross the local boundary. It can connect to PSTN gateway or PBX within the internal network.
26 PSTN (T1) TDM Media gateway SIP Mediation server PSTN (SIP) SIP Lync server Mediation server
27 SIP IP-base, support not just voice but also video communications IDAP TDM-base, mainly for voice communications Highly dynamic channels, customers subscribe what they need Scale up by trunk only, increment at 24 channels step No channel limitation in the trunk, much faster to expand Limited to 24-channels per trunk, need to install the T1 cards and circuits Lower CAPEX, no additional interface card required for channels expansion Required additional IDA interface card
28 Advanced Features HD Video BCP Call Route HD Voice Multi-sites connection Enhanced Connectivity & Resilience Design
29 Fixed HKBN Soft Switch SIP Trunk Mediation server Lync server Mobile ESBC
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32 Legacy Network SIP Network Exchange 1 Exchange (Site 1) HKBN IP Platform Exchange (Site 2) Customer Premises Customer Premises Exchange down Service down 1 Exchange down The other will take up the link 100% capacity backup
33 HKBN CO1 HKBN CO2 Hub Site Hub Site HKBN Core Network Hub Site Hub Site Hub Site Hub Site Hub Site Full redundancy without a single point of failure Giga Passive Optical Network (GPON) Splitter Splitter Diversified Fibres from 2 different hubs
34 Legacy Network SIP Network Exchange 1 Exchange 2 HKBN IP Platform DN Group A DN Group B DN Group A & B DN Group A & B DC 1 DC 2 DC 1 DC 2
35 PSTN DID Trunk failover to PSTN number DID failover to personal assigned number (e.g. mobile) Hosted Announcement
36 Daily Operation NOT allow ad-hoc events Ad hoc Events Hotline / Call Centre Hotline / Call Centre
37 Inbound Simultaneous Ring Never miss a call Outbound Calling from home but with office number Shared the same company IDD rate Overseas With mobile VOIP client, no cost on roaming
38 Lync 2013 Mobile on WP8, ios, Android (up to VGA) Lync 2013 client (up to 1080p) Lync app for Windows 8 (up to 720p) H.264 HD room system AVMCU (Switch/Rate Match) H.264 SVC/VC-1 Lync compatible video gateway SIP Trunk Video Channels Lync 2010 Optimized room systems (e.g. Polycom CX7000) Lync 2013 Compatible endpoint (up to 1080p) Lync 2013 Optimized room systems (up to 1080p) HKBN Cloud Video Platform
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41 Hub Sites HKBN CO1 HKBN CO2 Hub Sites Hub Sites Hub Sites Hub Sites Hub Sites Customer Premises Enhanced Trunk Services Interface IP Digital (T1) Analog Service SIP Trunk IDA/P CO / Hunt / DDI
42 SIP Trunk IDA/P CO / Hunt / DDI Geo-graphic Redundancy Mobility / FMI Business Continuity Single Number Group HD Voice Video Channel Burstable Channel
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44 One-to-one overseas bandwidth provision ratio Support diverse range of bandwidth at different regions Provide SLA with guaranteed overseas bandwidth Deliver MRTG traffic reports by regions Better voice quality as end-toend IP connectivity HD video communication Flexible channels subscription Burstable channels Save CAPEX on gateway Better resilience configuration Advanced features supported on digital and analog trunk Geo-graphic redundancy exchange Business continuity plan Personal mobility Free Office 365 SBP (12 month) with 100MB broadband Internet services Full Office Pro client install into 5 difference devices Exchange Online with 25GB storage SharePoint Online Lync Online
45 Lync with SIP Trunk
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