Avid inews Instinct. If You Need Help. Version ReadMe

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1 a Avid inews Instinct Version ReadMe Important Information Avid recommends that you read all the information in this ReadMe file thoroughly before installing or using any new software release. This document describes hardware and software requirements, software installation instructions, and summary information on system and memory requirements. This document also lists hardware and software limitations. If You Need Help If you are having trouble using Avid inews Instinct: 1. Retry the action, carefully following the instructions given for that task. It is especially important to check each step of your workflow. 2. Check the Knowledge Base for the latest information that became available after the documentation was published. You can find the latest version of the ReadMe file at 3. Check the documentation that came with your Avid application or your hardware for maintenance or hardware-related issues. 4. Visit Avid Online Support at Online support is available 24 hours per day, 7 days per week. Search the Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions.

2 Changes with Avid inews Instinct v1.1.1 The following were fixed with v1.1.1: Previously, Instinct might not recognize non-drop timecode. This has been fixed. Previously, you might have experienced failures when a story was saved. This has been fixed. Changes with Avid inews Instinct v1.1 The following changes are included with Avid inews Instinct v1.1. Adjusting Input Volume for Recording Voice-Over Narration Using Custom Layouts International Character Support Keyboard Shortcut Changes Shortcuts for Foreign Language Keyboards Target Workspace Fixed with v1.1 Adjusting Input Volume for Recording Voice-Over Narration You can now change the default input level for audio gain (the input volume). When you use the Input Level control to modify the volume, Avid inews Instinct saves the new level and uses it as the default level for all sessions until you set a new level. See Recording Voice-Over Narration in the Help. Using Custom Layouts Avid inews Instinct has added a default layout for the Research panel. This allows you to return at any time to the panel layout that appears when you first open Avid inews Instinct. You now can also delete any saved layout you created as a custom Research panel display. See Saving a Custom Layout in the Help. International Character Support This release now includes International Character Support. This does not include Multi-byte languages. Avid inews Instinct currently support French, Italian, German, and Spanish. 2

3 Changes with Avid inews Instinct v1.1 Keyboard Shortcut Changes The following keyboard shortcuts have been changed for the current release of Avid inews Instinct. Keyboard Shortcuts Old Shortcut New Shortcut Result Alt+2 Not applicable Moves focus to the Video monitor Alt+3 Ctrl+1 Moves focus to the Storyline Alt+4 Ctrl+2 Moves focus to the Directory panel Alt+3 Ctrl+3 Moves focus to the Research panel Ctrl+space bar Alt+5 Ctrl+space bar Ctrl+5 Starts or stops playback of video in the Video monitor Alt+6 Ctrl+6 Plays the video from the In point to the Out point Alt+7 Ctrl+7 Prerolls the video to 3 seconds before the Out point, and then plays the footage to the Out point Shortcuts for Foreign Language Keyboards The following table lists differences in the keyboard shortcuts for languages other than English. (A blank entry indicates no difference in the keyboard mappings for foreign language keyboards.) To use these shortcuts, you must have the default input language set to the appropriate language before you open Avid inews Instinct. Foreign Language Keyboard Shortcuts English French Italian German Spanish Result Alt+grave accent (backquote) key ( ) Alt+ 2 Alt+\ Alt+^ Alt+ In tabbed panels, selects the next tab Alt+Z Alt+W Alt+Y Closes all panels except the Storyline, unless focus is in a queue With focus in a queue, opens or closes the Story Preview area Alt+. (period) Alt+: (colon) Steps forward 1 frame at a time Alt+, (comma) Alt+; (semicolon) Steps backward 1 frame at a time 3

4 Foreign Language Keyboard Shortcuts (Continued) English French Italian German Spanish Result Ctrl+. (period) Ctrl+: (colon) Steps forward 1 second at a time Ctrl+, (comma) Ctrl+; (semicolon) Steps backward 1 second at a time Ctrl+Alt+. (period) Ctrl+Alt+: (colon) Steps forward 10 seconds at a time Ctrl+Alt+, (comma) Ctrl+Shift+, (comma) Ctrl+Shift+. (period) Ctrl+Alt+; (semicolon) Ctrl+Shift+; (semicolon) Ctrl+Shift+: (colon) Steps backward 10 seconds at a time Moves the position indicator to the beginning of the video clip Moves the position indicator to the end of the video clip Alt+Q Alt+A Moves the position indicator to the Mark In point Alt+W Alt+Z Moves the position indicator to the Mark Out point Ctrl+1 Ctrl+& Moves focus to the Storyline Ctrl+2 Ctrl+è Moves focus to the Directory panel Ctrl+3 Ctrl+" Moves focus to the Research panel Ctrl+5 Ctrl+( Starts or stops playback of video in the Video monitor Ctrl+6 Ctrl+- Plays the video from the In point to the Out point Ctrl+7 Ctrl+Ã Prerolls the video to 3 seconds before the Out point, and then plays the footage to the Out point Target Workspace The audio target workspace is now used for voice-over and Send to Playback artifacts such as rendered effects and mixdowns. The voice-over target workspace must be specified in Avid Unity MediaManager and must be read/write for any user performing a Send to Playback or voice-overs. 4

5 Fixed with v1.1 Changes with Avid inews Instinct v1.1 Previously, the mechanism used to determine if a clip matched the project edit rate was not working properly. This has been fixed. Memory leaks occurred when opening and closing stories. These memory leaks were fixed. Blank lines in stories were not preserved if they were in a block of formatted text. This has been fixed. Performing Ctrl + Z after inserting a production cue caused an Access Violation. This has been fixed. If you created folders and catalogs within Avid Unity MediaManager and the catalog names contained International Character Support (ICS) characters, when you searched for media on the top level catalog folder from within Instinct, the system would lock up. This has been fixed. Previously, when using Windows Classic desktop theme, the login dialog was distorted. This has been fixed. Stories did not edit lock as soon as a voiceover started recording. This has been fixed. If you reconfigured the PortServer while Avid inews Instinct had a clip loaded, you needed to reload the clip to update the frames. This has been fixed. If you pressed Ctrl+Alt+Delete, Avid inews Instinct played nothing but black until you restarted. Now, if you minimize and maximize the application, you do not need to restart. Sometimes Instinct tried to save stories with invalid anchor IDs (anchor IDs numbered above 255). This caused production cues to fail to save to inews, resulting in a loss of information. This has been fixed. Audio mixdowns created during send to playback were created with no locator information. This has been fixed. In some cases, Instinct was adding invalid "lead hidden text" to the News Story Markup Language (NSML) of inews stories, which prevented the story from being created. This has been fixed. 5

6 Hardware and Software Requirements Minimum System Requirements n CPU: 2.8 GHz Pentium 4 Memory: 1GB RAM or more Hard Drive: 80GB drive or larger Video Cards: NVIDIA Quadro NVS285, Quadro FX 1300, Quadro 280 PCI-E Series, Quadro FX 1400, Quadro 4 750XGL Nvidia Driver version For information on checking the Nvidia Driver version, see Setting up the NVIDIA Card on page 6. Screen resolution must be 1024 x 768 or higher Operating System: Windows XP Professional SP2 Network Card: GigE Network Card Avid inews Instinct requires connectivity to Avid inews NRCS and Avid Unity MediaManager. Setting up the NVIDIA Card To setup the NVIDIA card, you must make sure you have the correct display driver version, install the display driver if necessary and set the correct display settings. Checking the NVIDIA Display Driver Version Prior to setting up the NVIDIA card, check to make sure you have the correct display driver version. To check the NVIDIA display driver version: 1. Right-click the Desktop and select Properties. The Display Properties dialog box opens. 2. Click the Settings tab. 3. Click the Advanced button. 4. Click the applicable Quadro tab. You may have to click on the first element in the tree in the tab on the left when you click on the Quadro tab. The version number is listed under the Driver Version Information window next to the Description: Display driver. 6

7 Hardware and Software Requirements Installing the NVIDIA Display Driver If you do not have the NVIDIA driver, perform the following. To install the NVIDIA display driver: 1. Double-click Program Files\Avid \ Utilities \nvidia\ winxp2K.exe 2. Unzip the NVIDIA file to C:\NVIDIA. 3. Double-click C:\NVIDIA\Winxp(77.77)\Setup.exe file. 4. Follow the on-screen instructions and then restart your system. Prerequisite Components Avid inews Instinct requires the following: Avid Unity Connection Manager if you have an Avid Unity MediaNetwork environment. See the client Quick Start Card provided with the Avid Unity MediaNetwork. Avid Unity ISIS Client Manager if you have an Avid Unity ISIS environment. See the client Quick Start Card provided with the Avid Unity ISIS system. Make sure the Avid Unity MediaManager server has properly set the Avid inews Instinct Settings. See the Avid Unity MediaManager ReadMe or Help. Make sure the Avid inews Instinct is an Avid inews client. See your Avid inews documentation. If you install the Avid inews client software on your Instinct system, the Avid inews Instinct application must be installed last. License Information - See your Avid inews system administrator. Make sure you have the updated Avid inews server license to support the number of Instinct clients you are installing. Make sure your Avid Unity MediaManager server dongle supports the applicable number of Instinct clients. Make sure you have updated the Avid Unity MediaNetwork dongle or Avid Unity ISIS dongle with the supported number of Ethernet clients Shared Storage Support Avid inews Instinct supports the following shared storage: Avid Unity MediaNetwork v4.0 Avid Unity ISIS v1.0 7

8 Supported Products Avid inews Instinct is supported with the following minimum revision products: Avid inews server v Avid inews client v2.1.5 Avid Unity MediaManager v4.5.6 Avid Unity TransferManager v2.9.9 Avid DMS Broker and ProEncode v2.7.4 Avid Nearchive v1.7.4 Avid Unity MediaManager Select Players v2.5.5 Installing the Software When you install the Avid inews Instinct software, both the Avid inews Instinct software and the TransferManager client software are installed. For information on TransferManager setup and configuration, see the Avid Unity TransferManager Release Notes. To install the Avid inews Instinct software: 1. Quit all active applications. 2. Insert the Avid inews Instinct application CD-ROM. The installer menu opens. 3. Click Install Avid inews Instinct. 4. Follow the instructions and select the appropriate options. During the installation process, you might see a dialog box indicating a version of Avid DIO has been found on the system, select the remove option and allow the installer to update to the latest version of Avid DIO. 5. When prompted, select Yes, restart my computer. For information on starting Avid inews Instinct, see the Avid inews Instinct User s Guide. 8

9 Limitations and Known Issues Limitations and Known Issues Avid INEWS users are able to delete media production cues that have been placed by Instinct. You cannot navigate mouse-free between tabs in the Research panel. If the German character ß appears in the Tape ID, Instinct will not send the sequence to AirSPACE. The following error will appear: Error: TransferControllerSend CompInvalid TapeID When searching in the catalog side of the media tab for text in custom or comments fields, no results are returned. Currently, there is no way to search in catalogs for strings other than in the Name and Tape fields. Searching in the top level Projects folder may return assets that are only in the Catalogs tree. Searching within specific projects returns the correct results. The Tooltip associated with the head frame clarifies where the clip was actually found. If you create a column layout where the headframe is not the first column, and then save it and open a new bin, the new bin will have all its headframes appear in the loading state until you click inside the bin. The audio track names shown next to the audio meters and on the audio tracks in the Storyline might not match what you have entered in the Instinct site settings. Deleting an Avid inews Instinct production cue or rearranging the Instinct production cues in Avid inews may cause problems in Instinct. Do not delete or rearrange an Instinct production cue from within Avid inews. Do not install Avid Unity MediaManager Select Players on the same system as your Avid inews Instinct application. Do not install any other Avid editing applications on the same system as your Avid inews Instinct application. When you log into Connection Manager as a read-only user for Avid Unity workspaces, and you log into Avid inews Instinct as the same user, you should not be allowed to perform a voice-over. Currently, if you use a read-only Avid Unity user, Instinct does not acknowledge this, and therefore does not disable voice-over. If you try to perform a voice-over, Instinct hangs and you have to click the Story or Source buttons to continue. 9

10 Avid inews Instinct creates an audio dissolve between each clip in your sequence. Because the dissolve requires at least one frame to fade out or fade in, you should not mark your In point and Out point at the first and last frames of your clip. For more information about audio, see Using Audio in the Help. If your screen resolution is set below 1024 x 768, an InitializeAME error might occur when you launch the Avid inews Instinct application. Workaround: Make sure your screen resolution is not below 1024 x 768. The /site/system profile on your Avid inews server specifies the default number of results returned by a search of the Avid inews database (usually a maximum of 500). If your search generates more results than allowed by the default setting, the number of results displayed in the Research panel might be lower than the actual number of matches for your search term. Your Avid inews system manager can configure the default setting, if necessary. Avid inews Instinct does not display ingests monitored by CaptureManager placed directly into a project. Workaround: Make a subdirectory in CaptureManager (Incoming Folder). Sequences created in Avid inews Instinct cannot be loaded and played in MediaManager Browser Player. Video might display different during playback. If you see the video display shift in brightness, contrast, hue, or saturation when you pause and play video, you should adjust the graphics controls in the video card settings. Queues that would typically be automatically refreshed in Avid inews, such as rundowns and wires, need to be refreshed manually in inews Instinct to see new stories or changes to existing stories. Easy and Key Locked queues and stories cannot be accessed from Avid inews Instinct. Moving a segment with a loaded story might hang the storyline panel. Workaround: Wire stories should be for viewing. The Voiceover button displays active any time a story is open, even if the story is not selected. Edit While Capture does not update the duration when finished ingesting. Workaround: Press Ctrl + F5 to refresh. 10

11 Documentation Changes Timecode for some clips originally captured with either an Avid editing system or an ingest device might display incorrectly. This can happen when all of the following are true: the Video Format setting in the Instinct Workgroup Settings dialog box in Avid MediaManager is set to Either, the capture occurs in an OMF environment, and the media clip is captured in an NTSC format with non-drop-frame timecode (for example, when the media clip is captured in Satellite mode on an Avid NewsCutter Adrenaline system with Capture settings specified as OMF). In inews Instinct, the duration of the clip displays correctly, but the timecode for the start and end of the clip might be incorrect. The problem does not occur when using Advanced Authoring Format (AAF) files or when the Video Format in MediaManager is set to an NTSC or a PAL format. Workaround: Use an Avid NewsCutter system to access the master clip, change the timecode format to drop-frame, check the clip in to MediaManager, and then open the clip in inews Instinct. The timecode displays correctly. Documentation Changes The following documentation changes were made after the Avid inews Instinct User s Guide was printed. The following section should have been included in the Starting Avid inews Instinct section of the user s guide. Mounting Workspaces on an Avid Unity ISIS System If your system is connected to an Avid Unity ISIS media network, you can mount an Avid Unity ISIS workspace before you begin your inews Instinct session by using Avid Unity Client Manager. To mount Avid Unity ISIS workspaces on your system: 1. Make sure your Avid application is not running. 2. Do one of the following: t Double-click the Client Manager icon in the Windows taskbar, or right click Client the Manager icon and select Show Client Manager. t If the icon is not available, select Start > Programs > AvidUnityISIS > ClientManager. If you are logged in to Windows using a valid user name and password from the Avid Unity ISIS system, the Client Manager dialog box opens and displays a list of all the workspaces to which you have access. If you are not logged in with a valid user name and password, you are prompted to supply them before the Client Manager dialog box opens. 11

12 Workspaces that are already mounted appear bold in the Workspaces list. n To mount a workspace that is not mounted. 1. In the Workspaces list, select the workspace or workspaces you want to mount. To select all workspaces, select Edit > Select All. 2. (Option) If you want the selected workspaces remounted the next time you log in, select the box under the Remount section of the window. 3. Click the Mount button in the window. The Client Manager mounts the selected workspaces on your client, starting with the next available drive letter. Edit Lock Change The edit lock behavior has changed. Press Ctrl+S to save the story and keep the edit lock. When you press Ctrl+E, you receive a dialog box asking if you want to save the story. If you choose to save, the story is saved and keeps the edit lock. If you choose not to save the story, the story closes without saving and keeps the lock. Exporting a Story for Playback Before you can send your story and the associated media sequence to playback, you must install and configure the TransferManager client software on your Avid MediaManager server. For information on installing TransferManager software, see the Avid Unity TransferManager Release Notes. 12

13 Technical Support Information Technical Support Information Most products feature a number of coverage options. Avid Assurance service offerings are designed to facilitate your use of Avid solutions. Service options include extended telephone coverage, automatic software maintenance, extended hardware warranty, and preferred pricing on replacement parts. Offerings and options may vary by product and are not available for all products. For more information regarding Avid s service offerings, visit or call Avid Sales at AVID ( ). Program availability and details might vary depending on geographic location and are subject to change without notice. Contact your local Avid office or your local Avid Reseller for complete program information and pricing. However, if you need help locating an Avid office or Avid Reseller near you, please visit or call in North America AVID ( ). International users call

14 Copyright and Disclaimer Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid's Web site at The terms of that license are also available in the product in the same directory as the software. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Avid Technology, Inc. Copyright 2005, 2006 Avid Technology, Inc. and its licensors. All rights reserved. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are commercial computer software or commercial computer software documentation. In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR (a) and/or DFARS (a), as applicable. Trademarks 888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AirSpeed, AniMatte, AudioSuite, AudioVision, AutoSync, Avid, Avid DNA, Avid DNxcel, Avid DNxHD, AVIDdrive, AVIDdrive Towers, Avid Mojo, AvidNet, AvidNetwork, AVIDstripe, Avid Unity, Avid Xpress, AVoption, AVX, CamCutter, ChromaCurve, ChromaWheel, DAE, D-Fi, D-fx, DigiDelivery, Digidesign, Digidesign Audio Engine, Digidesign Intelligent Noise Reduction, DigiDrive, Digital Nonlinear Accelerator, DigiTranslator, DINR, DNxchange, D-Verb, Equinox, ExpertRender, FieldPak, Film Composer, FilmScribe, FluidMotion, HIIP, HyperSPACE, HyperSPACE HDCAM, IllusionFX, Image Independence, Intraframe, is9, is18, is23, is36, LaunchPad, Lo-Fi, Magic Mask, make manage move media, Marquee, Matador, Maxim, MCXpress, Media Composer, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray, MediaShare, Meridien, MetaSync, MissionControl, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, OMF, OMF Interchange, OMM, Open Media Framework, Open Media Management, ProEncode, Pro Tools, QuietDrive, Recti-Fi, RetroLoop, rs9, rs18, Sci-Fi, Softimage, Sound Designer II, SPACE, SPACEShift, SpectraGraph, SpectraMatte, Symphony, Trilligent, UnityRAID, Vari-Fi, Video Slave Driver, VideoSPACE, and Xdeck are either registered trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries. inews, inews ControlAir, and Media Browse are trademarks of inews, LLC. All other trademarks contained herein are the property of their respective owners. Avid inews Instinct v1.1.1 ReadMe Rev. C September /08/06 08:52 14 Avid make manage move media