um-guest Wireless Revised 8/8/18

Transcription

1 um-guest Wireless Center for Teaching and Learning (CTL) 100 Administration Bldg., Memphis, TN Phone: Center for Teaching and Learning Website Revised 8/8/18

2 Table of Contents Connecting on a Mac... 3 Connecting on an ipad or iphone... 6 Connecting on a PC - Windows Connecting on a PC - Windows Connecting on an Android or Tablet Service Desk Request Submitting a Ticket Call the ITS Service Desk ( ) any day of the week! (Excluding Some Holidays) Important Links Center for Teaching and Learning (CTL) 1 P age

3 Purpose This training material highlights how to access the um-guest wireless network. Audience University of Memphis faculty, staff, or students that will be connecting to the on campus um-guest wireless network. Center for Teaching and Learning (CTL) 2 P age

4 um-guest Wireless Connecting on a Mac 1. Select um-guest wireless from the wireless network menu in the top-right corner of the screen. This will open your default browser. 2. You will be asked to enter an (A) address. This is a non-uofm affiliated . (In this example, we used ttiger@tigermail.com.) (B) Check the I accept the terms of use box. (C) Click Register. Center for Teaching and Learning (CTL) 3 P age

5 3. You will be given the details to your guest account including a guest password and expiration time for your account and password. Note: If you click on your at the bottom, an receipt will be sent to the address you entered confirming your guest account. 4. Click Log In. 5. A window will pop up with the University of Memphis home page. Click Done. 6. You are now connected to the um-guest wireless network. Center for Teaching and Learning (CTL) 4 P age

6 Note: If you have previously logged into the um wireless network, you will receive this message after clicking Done: Center for Teaching and Learning (CTL) 5 P age

7 Connecting on an ipad or iphone 1. Go to your system Settings. 2. Select Wi-Fi, then choose um-guest from the list of network choices. Center for Teaching and Learning (CTL) 6 P age

8 3. You will be asked to enter an (A) address. This is a non-uofm affiliated . (In this example, we used tomtiger@tigermail.com.) (B) Check the I accept the terms of use box. (C) Click Register. Center for Teaching and Learning (CTL) 7 P age

9 4. You will be given the details to your guest account including a guest password and expiration time for your account and password. Note: If you click on your at the bottom, an receipt will be sent to the address you entered confirming your guest account. 5. Click Log In. Center for Teaching and Learning (CTL) 8 P age

10 6. A window will pop up asking you to trust the certificate, click Trust. 7. You are now connected to the um-guest wireless network. Note: If you have previously logged into the um wireless network, you will receive this message after selecting Trust: Center for Teaching and Learning (CTL) 9 P age

11 Connecting on a PC - Windows 7 1. From the (A) Network settings, (B) choose um-guest from the list of available wireless networks. Click Connect. Center for Teaching and Learning (CTL) 10 P age

12 2. You will be asked to enter an (A) address. This is a non-uofm affiliated . (In this example, we used ttiger@tigermail.com.) (B) Check the I accept the terms of use box. (C) Click Register. 3. You will be given the details to your guest account including a guest password and expiration time for your account and password. Note: If you click on your at the bottom, an receipt will be sent to the address you entered confirming your guest account. 4. Click Log In. Center for Teaching and Learning (CTL) 11 P age

13 5. A window will pop up asking if you would like to exit the network or continue. Click Continue. 6. You are now connected to the um-guest wireless network. Note: If you have previously logged into the um wireless network, you will receive this message after clicking Continue: Center for Teaching and Learning (CTL) 12 P age

14 Connecting on a PC - Windows From the (A) Network settings, (B) select um-guest from the list of available wireless networks. 2. Click Connect. This will open a window in your default browser. Center for Teaching and Learning (CTL) 13 P age

15 3. You will be asked to enter an (A) address. This is a non-uofm affiliated . (In this example, we used ttiger@tigermail.com.) (B) Check the I accept the terms of use box. (C) Click Register. 4. You will be given the details to your guest account including a guest password and expiration time for your account and password. Note: If you click on your at the bottom, an receipt will be sent to the address you entered confirming your guest account. 5. Click Log In. Center for Teaching and Learning (CTL) 14 P age

16 6. A window will pop up asking you to exit the network or to continue. Click Continue. 7. You are now connected to the um-guest wireless network. Note: If you have previously logged into the um wireless network, you will receive this message after selecting Continue: Center for Teaching and Learning (CTL) 15 P age

17 Connecting on an Android or Tablet 1. Go to your device Settings. 2. Make sure that your Wi-Fi has been activated for the device. Center for Teaching and Learning (CTL) 16 P age

18 3. Select um-guest from the wireless networks. 4. You will receive a notification asking you to sign in to the Wi-Fi network. Pull down your notifications bar and select Sign into Wi-Fi network. You will be prompted to select a browser. Center for Teaching and Learning (CTL) 17 P age

19 5. You will be asked to enter an (A) address. This is a non-uofm affiliated . (In this example, we used tomtiger@tigermail.com.) (B) Check the I accept the terms of use box. (C) Click Register. Center for Teaching and Learning (CTL) 18 P age

20 6. You will be given the details to your guest account including a guest password and expiration time for your account and password. Note: If you click on your at the bottom, an receipt will be sent to the address you entered confirming your guest account. 7. Click Log In. Center for Teaching and Learning (CTL) 19 P age

21 8. A window will pop up with a security warning. Select Continue. Note: If you have previously logged into the um wireless network, you will receive this message after selecting Continue: Center for Teaching and Learning (CTL) 20 P age

22 Locating Help Resources The Center for Teaching and Learning offers support to faculty, staff, and students. Upon completing the training covered in this course; faculty, staff and students are able to receive additional training help and resources. Such help can be located as follows: Service Desk Request Submitting a Ticket Login URL: o Here is a link to our service desk ticketing system o After logging in, choose the link Request Help or Services. o Choose Request Help or Services. Call the ITS Service Desk ( ) any day of the week! (Excluding Some Holidays) The ITS Service Desk is available from 8:00 a.m. 11:59 p.m., seven days a week (excluding some holidays). You can contact the Service Desk for assistance with technical login problems or issues. Incoming calls after hours will be handled by voic services. If you require assistance after 12:00 a.m., please leave a message or submit a service request. Messages will be checked regularly and receive priority response the following business day. You may also The Center for Teaching and Learning, umtech@memphis.edu (using this will automatically generate a help desk ticket). Important Links Explore the umtech Website Center for Teaching and Learning (CTL) Website Search our Training and Documentation Center for Teaching and Learning (CTL) 21 P age