Citrix Access Firefox Browser

Transcription

1 Citrix Access Firefox Browser Windows or Mac Computers and Laptops Version 1.1 Created by Joshua Lindemann

2 Table of Contents Technology Services Help Desk... 3 Background... 4 Citrix Virtual Environment... 4 Wireless Access... 4 Security... 4 Launching Virtual Environment Applications... 5 Firefox P age

3 Technology Services Help Desk The Faculty of Management Technology Services department has a help desk service to be the single point of contact for all incidents, service requests and help regarding technology used within the Faculty of Management. The following methods of requesting assistance are available: - Phone: (with voic option available) - mngt.help@uleth.ca - Walk in: M4011 Hours of operation: - Hours: 9:00am 4:00pm - Days: Monday through Friday, except University holidays - Location: M th floor of Markin Hall Look for the computer icon sign above the door Please be sure to contact us with any of your technology questions or issues. 3 P age

4 Background Citrix Virtual Environment The Faculty of Management has created an environment that can be accessed using a Windows computer, an Apple computer, a tablet device (ipad\android) or smartphone. This environment allows the user to access University owned software, have printer access, and access personal storage (ie: personal P:\ drive). Access to printers and personal storage can be used through any of the virtual applications. The user will also have access to their local hard drive (desktop/laptop) or local USB storage to access or save files. This environment enables the user to access an anytime, anywhere lab environment. Wireless Access Students attending the Lethbridge Campus or Calgary Campus will be required to access the Wireless network in order to connect to the Citrix Virtual Environment while they are at the campus. Otherwise they will be required to access the VPN (virtual private network) software to gain access from home or any other location with internet access. (see Cisco VPN client section ) Security Please ensure that the computer or device you are using is secure. Make sure that your Antivirus is up to date and actively scanning your computer. If you need an AntiVirus solution, for a free alternative for AntiVirus, please download Avast! ca/index 4 P age

5 Launching Virtual Environment Applications Be sure to install the Citrix Receiver first. Once the Citrix Receiver has been installed, you will have the ability to run the applications within the Citrix Virtual Environment. Any web browser will work. If your browser of choice is Mozilla Firefox, please follow these instructions. Firefox 1) Open the Firefox browser to The first time you do this, it will tell you to Detect Receiver. Select this option to continue. 2) A small pop up window will appear. Place a checkmark in the box Remember My Choice for Receiver Links and then click the button OPEN LINK 5 P age

6 3) You will now be asked to log on to the Citrix Environment. Click the smaller text to SWITCH TO USER NAME AND PASSWORD 4) Please enter your UofL credentials. These are the same as your UofL username\password. Please insert these and click the button LOG ON. 6 P age

7 5) Once you log on, you will be presented with the application icons. Select the program you need and click to launch. 7 P age