umdrive Uploading Files

Transcription

1 umdrive Uploading Files Center for Teaching and Learning (CTL) 100 Administration Bldg., Memphis, TN Phone: Center for Teaching and Learning Website 12/19/2017 Brought to you by: umtech & The Center for Teaching & Learning

2 Table of Contents umdrive: Uploading Files... 3 Advanced Upload... 3 Upload... 6 Service Desk Request... 9 Submitting a Ticket... 9 Call the ITS Service Desk ( ) any day of the week!... 9 Important Links... 9 Center for Teaching and Learning (CTL) 1 P age

3 Purpose This documentation highlights features of umdrive, how to upload files. Audience This documentation is designed for University faculty, students, and employees that will be using umdrive. Center for Teaching and Learning (CTL) 2 P age

4 umdrive: Uploading Files umdrive: Uploading Files There are two modes of upload, Basic and Advanced. Basic upload allows you to browse one file at a time, until you have compiled a list of files to upload. Advanced upload allows you to drag-and-drop files or folders onto the Advanced upload screen. The upload mode can be easily switched at any time by clicking either the Basic Upload or Advanced Upload links on the Upload screen. Whichever mode you choose will be displayed the next time you upload files. NOTE: Advanced Upload mode requires version 5 or higher of the Java plugin available from the Java website. If you have the Java plugin installed but it is not version 5 or higher, you will experience problems when attempting to use the Advanced Mode. If you do not wish to download and install the Java plugin, use Basic Upload. Advanced Upload NOTE: If you want to upload an entire folder of files, it is best to use the Advanced Upload option. You can drag and drop the entire folder all at once using the Advanced method rather than individual files as you have to in the Basic Upload. 1. Navigate to the folder to which you wish to upload files. Double click on it to open. Center for Teaching and Learning (CTL) 3 P age

5 2. Click the Upload button. 3. If in basic mode, click on the Advanced Upload link. If you receive a message asking if you would like to Run, click Run. Remember, if nothing happens or you receive an error after clicking Advanced Upload you will need to click on the Java, version 5 or higher link first, before continuing on to Advanced Upload. Center for Teaching and Learning (CTL) 4 P age

6 4. Once the Advanced Upload has loaded, you can both drag and drop files and folders onto the drag-n-drop area, or you can click Browse and select files from your local machine. 5. Click Submit. You will see the files begin to upload and the status of each one. Basic Once the files are uploaded you will be taken back to the folder and be able to view your newly uploaded files/folders. Center for Teaching and Learning (CTL) 5 P age

7 Upload NOTE: If you want to upload an entire folder of files, it is best to use the Advanced Upload option. You drag and drop the entire folder all at once using the Advanced method rather than individual files as you have to in the Basic Upload. 1. Navigate to the folder to which you wish to upload files. Double click on it to open. 2. Click the Upload button. Center for Teaching and Learning (CTL) 6 P age

8 3. If in advanced mode, click on the Basic Upload link. 4. Browse to the file you wish to upload. Center for Teaching and Learning (CTL) 7 P age

9 If you wish to upload more files, click Add Files (A) and Browse (B) to the file. Repeat this step for as many files as you wish to upload. 5. Click Start Upload. Once the file(s) are uploaded you will be taken back to the folder and be able to view them within the folder. Center for Teaching and Learning (CTL) 8 P age

10 Locating Help Resources The Center for Teaching and Learning offers support to faculty, staff, and students. Upon completing the training covered in this course; faculty, staff and students are able to receive additional training help and resources. Such help can be located as follows: Service Desk Request Submitting a Ticket Login URL: o Here is a link to our service desk ticketing system o After logging in, choose the link Request Help or Services. o Choose Request Help or Services. Call the ITS Service Desk ( ) any day of the week! (Excluding Some Holidays) The ITS Service Desk is available from 8:00 a.m. 11:59 p.m., seven days a week (excluding some holidays). You can contact the Service Desk for assistance with technical login problems or issues. Incoming calls after hours will be handled by voic services. If you require assistance after 12:00 a.m., please leave a message or submit a service request. Messages will be checked regularly and receive priority response the following business day. You may also The Center for Teaching and Learning, umtech@memphis.edu (using this will automatically generate a help desk ticket). Important Links Explore the umtech Website Center for Teaching and Learning (CTL) Website Search our Training and Documentation Center for Teaching and Learning (CTL) 9 P age