User Manual of NRC Draft Name Correction Portal

Transcription

1 User Manual of NRC Draft Name Correction Portal Table of Contents INTRODUCTION... 2 REGISTRATION... 2 Step 1: Registration... 2 i. Registration Process ii. Registration Process Step by Step Procedure for Registration:... 3 Login... 5 Warning Acceptance of corrections/ modifications SMSs from NRC Draft Name Correction Portal: Online versus Offline Desktops/Laptops only and no Mobile Phones/ Tablets Complaints Instructions for typing names in Vernacular Language Phonetic Transliteration while Typing: Typing with Inscript or Virtual Keyboard: Some Commonly used words typed in Phonetic typing Some Complex Words typed using Phonetic typing Examples of some commonly used words typing using Virtual Keyboard given below P a g e

2 INTRODUCTION: The NRC Draft Name Correction Portal allows correction of the spelling of the name of Applicant, Father, Mother, Spouse Name, and other particulars viz. Age/ DOB (Date of Birth), Gender, Address (Permanent or Present), Place of Birth. Corrections mean that the particulars need to appear as per the manner in which the particular had been submitted in the Application Form by the applicant. Corrections can be done only for particulars of those persons whose names have been included in Complete Draft NRC. Such corrections cannot be done for those persons whose names have not been included in Complete Draft NRC. Corrections can be made in both English and vernacular languages. REGISTRATION: The following steps need to be followed to use the NRC Draft Name Correction Portal: Step 1: Registration: Use of this portal will require registration using the Mobile Number and any one of the valid Legacy Data Codes (LDCs) used in the Application Form. If no LDC was used in the Application Form then those ARNs can be registered only with mobile number. New users need to register through any one of the Registration Processes given below: i. Registration Process 1: If you have used any Legacy Data Code (LDC) in your NRC Application Form, registration will require quoting any one of all valid Legacy Data Codes (LDCs) used in the Application Form. Even if an LDC is used by just one out of many members who have used any other List A document, that LDC will be essential for registration. In addition, use your Mobile number * for registration. ii. Registration Process 2: If you have not used any Legacy Data Code (LDC) in your NRC Application Form i.e. no LDC is used by any of the members, you can register with only Mobile Number *. *Any Mobile Number can be used for registration. Such Mobile Number need not necessarily be from any of the Mobile Numbers given in the original Application form. After registration in this portal, such Mobile Number will be referred to as Registered Mobile Number (RMN). For security reasons, OTP will be sent through SMS to the mobile number used during registration. The said OTP will have to be given to complete the registration process. The owner of the Mobile Number (using which registration in the portal has been done) will be legally responsible for any corrections/ modifications made. ONE MOBILE NUMBER CAN BE USED ONLY ONCE FOR REGISTRATION. ONE ARN ONE MOBILE NUMBER. ONE MOBILE NUMBER ONE ARN. 2 P a g e

3 Step by Step Procedure for Registration: 1. Click on Register tab in the following window: 2. The following interface appears. Enter your ARN and Captcha in textbox given and then click on Validate button. 3. The portal will check the following conditions of the ARN 3.1 Whether the ARN is valid or not 3.2 Whether any of the member is present in Complete Draft or not 3.3 Whether the ARN is already registered or not 4. If all the above conditions are fulfilled, then the portal will check whether any LDC is present in the ARN or not, and if present then then it will ask to enter an LDC (Legacy Data Code). 3 P a g e

4 5. Enter any of the valid LDC used during Application submission and then click on Validate button. The portal will check whether the LDC entered is actually used in the Application Form for the said ARN and allow to proceed on to the next screen only if the LDC is found to be so used. In case, the LDC entered is not amongst any of the valid LDCs used in the original Application Form, the following message will appear: 6. If the LDC entered is found to be in order, the following screen appears, the fields with an asterisk (*) are mandatory. Following important points should be kept in mind during Registration: 4 P a g e

5 6.1 LDC stand for Legacy Data Code - any LDC used in the NRC Application Form can be given here. 6.2 HOF stand for Head of the Family - HOF Name as given in Original NRC Application Form. 6.3 Correspondence Address: Give your correct correspondence address here. In case of change of address also, the new address can be given here. Remember, you will not be able to give any new addresses while making any corrections in Present or Permanent address in the next pages even if you have changed address after NRC Form submission in 2015, as only correction in case of errors in digitization will be allowed. 6.4 Village/ Town Ward: Name of Village/Town ward can be seen from Complete Draft NRC viewing portal by searching your ARN. The Village Name/ Ward Number and the 3 (three) digits in bracket displayed there may be noted for quoting here. 6.5 Mobile Number: It is not necessary that this Mobile Number should have been mentioned in original Application Form. Mobile number must be from India and of 10 digits. Address Entering Protocol in NRC Database: It s important to understand the manner in which addresses are recorded in NRC Database. The following fields are to entered for all addresses: 1. Country 2. State, and a. for addresses within Assam, the following fields are mandatory : i. District : This is the name of the Revenue District ii. Circle : This is the name of the Revenue Circle iii. Village Name/ Town Ward : This is the name of the Revenue Village in rural areas and the Town Ward Number in urban areas. For Guwahati, the Town Ward Numbers has to be based on the 60 Wards in Guwahati Municipal Corporation (GMC) that existed just prior to the rollout of the NRC Update process. It s possible that in some cases, particularly, urban areas, the public may not be knowing the names of the Revenue Circle and/or Village Name/ Town Ward. The address field, however, will only accept an option available in the respective drop downs. One way of easing out this problem is to check the District/ Revenue Circle/ Village Name/ Town Ward details from the Draft NRC Portal where the portion above the area displaying the names of family members displays also the details of District, Circle, Village Name/ Town Ward, NSK name and number etc. Please remember to note the 3 digits in the brackets which would also be helpful while selecting the name of the Village Name or Town Ward Number from the drop-down. In the Draft NRC Portal, these particulars are displayed only for such address which is in Assam i.e either the Present Address or the Permanent Address in the original NRC Application Form. If the Present Address is in Assam, it will display particulars of that address but if the Present Address is outside Assam, then it will display that particulars of the Permanent Address from Assam. It maybe borne in mind that for applying in NRC Update, either the Present Address or Permanent Address has to be within Assam. However, for any reason, say change in Current Address etc, such details will not be available in the Draft NRC Portal and will have to be collected by visiting the designated NSK. For any address outside Assam, however, such particulars viz. District, Circle, Village Name/ Town Ward maybe typed and need not be forced to be chosen from drop-down options. For addresses in Guwahati, the NRC web-site provides a visual / map based system of knowing the Ward Number under the NRC Highights section called as Know Your Ward Guwahati. 7. The combination of Mobile Number entered during registration and the Password entered will be the Login Credentials to be used subsequently to enter the portal and carry out any corrections/ modifications. 8. After filling in all information, click on the Generate OTP button. An OTP (One Time Password) will be sent to the Mobile Number through an SMS. This OTP will be essential to complete the Registration process. OTP is used is to verify that the person using the portal is actually using the same Mobile Number. The said Mobile Number will thereafter be referred to as the Registered Mobile Number (RMN) for NRC Draft Name Correction Portal. 9. After successful registration, proceed for Login. Login: User has to login to the Application with the Credentials created during registration. 5 P a g e

6 1. After successful Login, the following window appears. Click on Proceed button. 2. The following window appears displaying the list of members whose names have appeared in NRC Complete Draft. 3. For any corrections in English or Vernacular, click on Display Details button present against each member. Please note that corrections against one or more than one member all members. For each member, the starting point will start from the Family Summary Screen and then asking for Display Details for that Member. Corrections: Manner of doing corrections/ modifications: The interface for correction appears as follows: 6 P a g e

7 Fields available for Corrections/ Modifications: 7 P a g e

8 1. The following fields are there for which you can make the corrections or enter data afresh if earlier data hasn t been entered : 1. Photograph (no corrections can be made, upload can happen if there is no photograph and information can be given to NRC authorities in case of wrong photograph) 2. Name (of applicant) in Vernacular 3. Father Name in Vernacular 4. Mother Name in Vernacular 5. Spouse Name in Vernacular 6. Gender only in English 7. Marital Status only in English 8. Mobile No only in English 9. Name (of applicant) in English 10. Father Name in English 11. Mother Name in English 12. Spouse Name in English 13. Age/DOB (Date of Birth) only in English 14. Present Address in English 15. Present Address in Vernacular 16. Permanent Address in English 17. Permanent Address in Vernacular 18. Place of Birth only in English 2. Check all the above mentioned 18 fields in both English and vernacular (wherever applicable) whether it has been displayed or not, if it is displayed whether it is is displayed correctly or requires corrections. Carrying out Corrections/ Modifications: In order to carry out corrections/ modifications, the Click to Edit checkbox has to be checked. Following points should be kept in mind while doing corrections: 1. Corrections/ modifications in particulars would require time depending upon the numbers of Family Members, particulars requiring corrections and time taken in typing any complicated spelling. This may take time ranging from a few minutes to an hour or so. Plan your time accordingly. 2. All Corrections/ modifications need not be made during one login session only. The time given for one session is 60 (Sixty) minutes. Corrections/ modifications made can be saved before logout. However, any changes in Corrections/ modifications can be made only up to final submission (Receipt Generation). 3. For correction in Age, either the age can be typed in the textbox given or the date of birth can be selected from the given Calendar. 4. While entering particulars of Present or Permanent Address, there will be a requirement to quote the name of the Circle, Village Name or Town Ward Number. To fill in these particulars, it may help to see the data already displayed in the left hand side already displayed in Vernacular in that case, the same may be used for English. It may also be useful to see the Draft NRC Portal where the portion above the area displaying the names of family members appearing in Complete Draft NRC displays the details of Circle, Village Name/ Town Ward, NSK name and number etc. Please remember to note the 3 digits in the brackets which would also be helpful while selecting the name of the Village Name or Town Ward Number from the drop-down. Please see the portion Address Entering Protocol in NRC Database under the heading Step by Step Procedure for Registration earlier. 5. If the present and permanent address of the member is same, then after selection correct Present address of the member from the given drop-down lists, the same can be selected for Permanent Address by clicking on the checkbox SAME AS PRESENT ADDRESS. 6. Place of Birth can also be corrected from the given drop-down lists. 7. For Photo Correction, if photograph is already present (as shown in the screen shot above), then the checkbox will appear as Need to change the photo, which need to be checked if the photograph need to be changed. However new photographs cannot be uploaded at this point of time. On the other hand, if there is no photograph available for the member then Photo 8 P a g e

9 not available will be displayed in place of the photograph. In that case Upload photo option will be available in place of the checkbox Need to change the photo, and a new photo can be uploaded by clicking on that button. 8. Under the section Mixing of families, it need to be checked whether any such persons name is there who does not belong to your family, if any such person is present under your ARN, then name of that person need to be selected here and that member will be considered as Rejected Member. Saving the Corrections/ Modifications: 1. After carrying out all the required corrections/ modifications, the portal will ask for confirmation by asking to select Submit button for that member. 2. After clicking Submit button, the following message appears. Click on the Confirm button to submit the changes made. 3. Click on Yes button to continue in the same page or click on No button to go to the previous page showing summary of all Family Members. 4. Carry out the corrections/ modifications for all the members for whom such corrections/ modifications are required as shown in the steps above. Instructions for typing in vernacular languages using English keyboard are given in the subsequent paragraphs. Final Submission of Corrections/ Modifications: 1. on completion of corrections/ modifications for all members, click on the Receipt Generation button. 2. Receipt Generation is equivalent to final submission of corrections/ modifications made. Before Receipt Generation, however, the User can still review and change the corrections/ modifications made. On clicking Receipt Generation button, data of all the fields will be displayed in both English and Vernacular languages in a Consolidated Statement as shown in the screen shot below. The tab on top left can be clicked to display the data in Vernacular and the tab in the right for English 9 P a g e

10 3. The above screen will be displayed only for those members for whom any corrections/ modifications have been made. A red text flag Updated will be displayed against members/fields where corrections/ modifications are made (as shown in the screen shot above). In this Consolidated Statement all the Corrections/ Modifications carried out by you will be shown together. For corrections/ modifications carried out in English language, the display will be shown under the tab for English and for corrections/ modifications carried out in Vernacular language, the display will be shown under the tab for Vernacular language. Use the tab at the top to switch between display in English and Vernacular tab titled Verify Data in English Language and Verify Data in Preferred Language respectively. This display will appear just before final submission of such changes i.e. just before you click the Submit button after ticking the checkbox I confirm the above changes. Data will not be displayed for those members for whom no corrections/ modifications were made. 4. IMPORTANT : Check the Consolidated Statement showing all the fields for which corrections have been done in both tabs and not merely in one tab. 5. The user can still do any further corrections/ modifications by clicking Go Back button. Such corrections/ modifications can also be made for other members of the family for whom no corrections/ modifications were made till then. However, if the user is satisfied with the corrections/ modifications made and doesn t intend to make any further changes, click the correction checkbox present under both the Vernacular and English Tabs to confirm submission of such changes - I confirm the above changes and then click the Submit button. Users may like to keep the screen shot of this display of the changes made for future reference as the details of the corrections made will not be given in the Receipt generated after final submission. 6. Check all the fields in both English and vernacular whether corrected by you or already appearing correctly - before final submission. 7. After receipt generation (final submission), no further changes will be allowed. Such changes will not be allowed even through offline/manual request submitted at NSKs through Correction Forms. It also needs to be noted that no further changes will be allowed also for any other member of that ARN for which no corrections/ modifications have been submitted. As such, the entire ARN will be disabled for any further corrections/ modifications. Users, therefore, need to be careful before clicking the Submit button. Upon clicking the Submit button, the following message appears: 10 P a g e

11 8. Click Yes if you are sure about the corrections made against the member(s). In case you wish to make any further changes, click No. 9. On final submission as at para 13, an SMS will be sent to the Registered Mobile Number (RMN) as follows: Dear User, Your Receipt No has been generated (OC1018xxxxxxxxxxxx00073) for the ARN 1018xxxxxxxxxxxx Thanks Team NRC. Warning: It needs to be noted that criminal action will be taken against those persons who try to make any corrections/ modifications of any persons/ ARN without authorization from users of that ARN. If any person finds that his/her ARN is already registered or submitted by someone else without consent, then such incidences should immediately be reported to the NRC Call Centre (number 15107) or to the designated NSK. The address of the registered person entered during registration will be used as an updated correspondence address. Acceptance of corrections/ modifications: The corrections/ modifications made online by the users will be compared with the particulars in the original Application Form. The corrections/ modifications will be accepted if found to match with the particulars in the original Application Form. On such acceptance, an SMS will be sent to the Registered Mobile Number (RMN). Please note that there will not be any publication of these changes until publication of Final NRC. Please note that this process may take a few months. The Draft Portal will continue to display the particulars in the same manner as before the corrections/ modifications were made. SMSs from NRC Draft Name Correction Portal: User will receive SMSs 4 (four) times from the NRC Draft Name Correction Portal: 1. OTP (One Time Password) this SMS will be sent during registration. 2. Submission of corrections/ modifications - this SMS will be sent immediately on submission of the corrections/ modifications in particulars. 3. Acceptance - this SMS will be sent on successful matching of the corrections/ modifications with the particulars in the original Application Form. 4. SMS will be sent to the applicant for forgot password functionality. Online versus Offline Corrections can also be submitted manually through submission of a Correction Form at the designated NSK. It may, however, be noted that Online corrections/ modifications made will be given preference in case any contradiction is noticed between the manual Correction Form and the Online Corrections/ Modifications. Those persons who have submitted their manual Correction Form at the designated NSK can still carry out the corrections/ modifications online. Desktops/Laptops only and no Mobile Phones/ Tablets: NRC Draft Name Correction Portal will work only though desktops/ laptops. It will not work through Mobile Phones/ Tablets. Even if one opens the portal through Mobile Phones/ Tablets, the Portal may open but the particulars, specially in Vernacular languages may not appear correctly - it is advisable therefore, not to try and operate the portal through Mobile Phones/ Tablets. Complaints Inform us at or in case of any problems or assistance in typing or on noticing any mischief for example, inability to register for your ARN or any information about misuse. 11 P a g e

12 Instructions for typing names in Vernacular Language 1. Phonetic Transliteration while Typing: 12 P a g e

13 13 P a g e

14 2. Typing with Inscript or Virtual Keyboard: vii. viii. The Bodo names can be corrected only with the virtual/inscript keyboard, and not with the phonetic typing. If for some reason the phonetic typing does not work, the virtual/inscript keyboard can still be used. Note: The best browsers to run this portal are Google Chrome and Mozilla Firefox (latest versions). 14 P a g e

15 Some Commonly used words typed in Phonetic typing 15 P a g e

16 Some Complex Words typed using Phonetic typing 16 P a g e

17 Examples of some commonly used words typing using Virtual Keyboard given below. 17 P a g e

18 Few more examples typed with Virtual keyboard - You may also refer the FAQ (Frequently Asked Questions) section for help. The FAQ can be downloaded from the following link. - NRC Toll Free Call Centre Number (for inside Assam callers) and (for outside Assam callers). 18 P a g e