Texas Recovery and Identification Program (TRIP) Site User Manual

Transcription

1 Texas Recovery and Identification Program (TRIP) Site User Manual Version 1.2, August 2011

2 Table of Contents INTRODUCTION...3 SITE ACCESS...4 SIGN IN / OUT FORGOTTEN PASSWORD...6 FORGOTTEN USER ID...7 ACCOUNTS CREATING AN ACCOUNT VIEWING AN ACCOUNT EDITING AN ACCOUNT LOGINS...22 ADD NEW USER...23 UPDATE ACCOUNT INFORMATION UPDATE USER ID...26 UPDATE PASSWORD...27 UPDATE SECURITY QUESTION...28 MANAGE ACCESS POINTS...29 VERIFY ADDRESS...30 EQUIPMENT ADDING EQUIPMENT SEARCHING FOR EQUIPMENT VIEWING AND EDITING EQUIPMENT DELETING EQUIPMENT...43 DECAL PLACEMENT CANCELING PARTICIPATION IN TRIP ADDITIONAL ASSISTANCE...45 References

3 Introduction In an effort to help curb rising commercial and farm grade equipment theft, the Texas Department of Public Safety (DPS) has implemented a new voluntary program called the Texas Recovery and Identification Program (TRIP). This program is designed so that both companies and individual owners can register their equipment with the state of Texas. This registration information is then used to assist law enforcement officers in the recovery of stolen equipment. The TRIP program works upon the premise that concerned companies and individual owners, hereafter referred to as company, would like a way for law enforcement to be able to identify and recovery stolen equipment. Enrollment in the TRIP program begins with a company registering their contact information through a web interface ( ). After registering their contact information the company may then add as many pieces of equipment as they like. After the company s equipment has been entered into TRIP, DPS will mail program information and TRIP program stickers, to be placed on each piece of registered equipment, to the company. The program information will outline information about the TRIP program and the placement of TRIP stickers. A company can return at anytime and log into the web interface to modify or add information to the TRIP system that relates to their company or equipment. This document outlines and explains the features available within the TRIP web interface. If this document does not answer your questions please go to the section entitled Additional Assistance and contact one of the persons listed. 3

4 SITE ACCESS The Texas Recovery and Identification Program (TRIP) is run entirely through a web interface. The web interface for TRIP was chosen because it: Allows a company to have complete control over the entering and maintaining of their data Allows for real-time updating of company and equipment information Decreases the required time for information to get into DPS records, thereby helping to ensure that law enforcement personnel have the most up-to-date information All of this functionality allows for a greater deal of control by the company, however, for the TRIP program to be successful, the information stored within it must be valid and helpful for the law enforcement personnel utilizing it. It is for this reason that this document sets out to define and explain each section of the TRIP web interface. The TRIP web interface deals primarily with two types of data: (1) data concerning an account; (2) data concerning equipment. The account related information is discussed in the Accounts section, and the equipment related information is discussed in the Equipment section SIGN IN / OUT If the user does not already have an account with the TRIP program then they should read the Creating an Account subsection first in the Accounts section. To access the TRIP website interface the user must enter their User ID and Password that was either created when the company created their account, or that a company representative created for the user. The User ID and Password fields should look like: 4

5 Figure 1: New User Sign In After the user enters their User ID and Password they should click on the Log in button to begin the login process. Upon a successful login the user will be redirected to the home page for TRIP and have access to all navigation options. If the user s login fails then they should ensure that they have spelled their User ID and Password correctly, and that the CAPS lock is not enabled (the User ID and Password are both case-sensitive). If the user cannot remember their password, please click on Forgot your Password? link. If the user cannot remember their User ID, please click on Forgot your User ID? To log out of the TRIP web interface the user can simply click on the Sign out link on top right of the page. 5

6 FORGOTTEN PASSWORD If the user has forgotten their password, and they have their user id, which was associated with their login user id, then they can click on the Forgot your Password? link, pictured below. If the user does not remember their user id or the password that they may have associated with a piece of equipment they should contact one of the persons listed in the Additional Assistance section of this document. Figure 2: Forgot your Password link Forgot your Password? link will redirect the user to a page that will ask them for their User ID. This page should look like this: Figure 3: Lost Password Reset After entering a valid User ID, the user will need to click on the button Continue to submit the information. If the user id was valid then the user s User ID and Password will be ed to the address specified, otherwise an error will be displayed. The user should then check their account for an sent from the TRIP web interface 6

7 containing their User ID and Password. Upon receiving their User ID and Password the user will need to attempt logging into the TRIP web interface again. FORGOTTEN USER ID If the user has forgotten their User ID, then they can click on Forgot your User ID? link, pictured below. If the user does not remember their user id or the password that they may have associated with a piece of equipment they should contact one of the persons listed in the Additional Assistance section of this document. Figure 4: Forgot User ID This link will redirect the user to a page that will ask them for their Address. This page should look like this: Figure 5: Lost User ID Reset 7

8 ACCOUNTS TRIP utilizes company accounts and user logins to allow a company to manage and maintain its information within TRIP. Each company in TRIP has one account, and each account has at least one user. Every user that belongs to a company can view, edit, and delete equipment that belongs to the company, as well as view account information for the company and a list of company user logins. However each user also has a permission set as to whether they can edit company information. If this value is set, then the user can also edit account or login related information. Through the use of these permissions a company can set which users can provide information and who can manage the information provided to the Texas Department of Public Safety through the TRIP web interface. Each company s account contains three sections: Company / Owner Information, Primary 24 Hour Contact information, and Alternate 24 Hour Contact information. The first two sections are required, while the third section is optional. The Company / Owner Information consist of the following information: Field Required? Required? Company/Owner Name YES Must be a unique name (example: there cannot be two companies named Texas Tractors in TRIP) T.R.I.P. ID NO This field can only be set by DPS staff. Mailing Address Mailing City Mailing State Mailing ZIP Fax YES YES YES YES NO 8

9 The company information listed above is all required, except for fax. The mailing information is required so that DPS can mail TRIP related information to each registered company. The T.R.I.P. ID is assigned to each company by DPS as a way of uniquely identifying each company. The user should use the T.R.I.P. ID when contacting DPS personnel concerning any questions about their account, logins, or equipment. The Primary 24 Hour Contact information consists of: Field Required? Notes First Name YES Last Name YES Phone YES Phone extension is optional In the event that law enforcement personnel find a piece of suspect or stolen equipment that has a TRIP sticker attached to it, they will use this contact information to contact the company to determine the status of the piece of equipment. If contact information is listed for the piece of equipment, then that contact information will be used first. In the event that law enforcement personnel cannot get a response from the equipment contact information they will try this contact information next. The Alternate 24 Hour Contact information consists of: Field Required? Notes First Name YES Last Name YES Phone YES Phone extension is optional In the event that law enforcement personnel cannot get a response from the Primary 24 Hour Contact, then they will try this contact information next. Each company account can have multiple user logins. These logins are used to log into the TRIP web interface. Login information consists of: 9

10 Field Required? Notes User ID YES Must be unique to the account Password YES First Name YES Last Name YES Address NO Used for password reminder Phone NO Phone extension is optional Edit Profile YES Either set to Yes or No The User ID and Password fields are used to log an individual into the TRIP web interface. The First Name, Last Name, Phone, and Address fields are stored so that the account manager(s) for the company knows who has a login to the TRIP web interface. The Address, if provided, can be used to retrieve a forgotten password by going to the Forgotten Password section of the TRIP web interface. The Edit Profile option, if set to yes, allows the user to manage the information for the company as well as view, add, edit, and delete company logins. Outlined below are the actions that pertain to accounts and logins. It should be noted that a company should have only one registered company account within the TRIP system. CREATING AN ACCOUNT To create a company account the user can click on the New User Sign up link on the TRIP home page. This link should be located on the left hand side of the page and look like the following figure. 10

11 Figure 6: New User Signup Once the user clicks on the link, page is redirected to main page where the user can find T.R.I.P. in the left panel. Redirected page will look like the following figure. 11

12 Figure 7:New User Sign Up page Once the user clicks on T.R.I.P. link in the left panel, he is redirect to T.R.I.P. home page where he can either create a new account or if he already has access to the system, then he can log in. The redirected page will look like the following figure. Figure 8: T.R.I.P. Home Page Clicking on Click here to create new account will redirect the user to a screen that allows them to access T.R.I.P. and Create New Account. Redirected page looks like in the diagram below : 12

13 Figure 9: T.R.I.P. Create New Account Clicking on Create New Account will redirect the user to a screen that allows them to create both a company account and a default login account. The top of the web site should show: 13

14 Figure 10: Top Section of Create New Account All fields are required except for the fax number. The First Name, Last Name, , and Phone fields are all stored so that the company s account manager(s) can know who has access to the TRIP web site within their company, and how to contact each user with a login account. The address, if provided, can be used to retrieve a forgotten password by going to the Forgot your Password? section of the TRIP web interface. Middle section of this page looks like the diagram below and all the fields in this section are mandatory. 14

15 Figure 11: Middle Section of Create New Account The fields following the diagram above are in the diagram below which contains Company/Owner Information. All fields of the Company / Owner Information section are required, except for the fax number. The Company / Owner Name field is required, and must be unique. For example, there cannot be two companies called Texas Tractors in 15

16 the TRIP system. The mailing address information for a company is required so that the TRIP program information and stickers can be mailed to the company. After the Company / Owner Information section are the Company/Owner contact information sections: Primary 24 Hour Contact and Alternate 24 Hour Contact. This contact information is used by law enforcement personnel when they are investigating suspect or stolen equipment.these sections should look like diagram below : Figure 12: Bottom Section of Create New Account 16

17 After completing all the above mentioned sections there will be some policy information displayed under Caveat. Click on the Check box to proceed. This policy information defines for the user some of the options discussed above. Caveat is seen as in the diagram below. If the user chooses not to accept the Terms and Conditions, then their company information will not be stored in the TRIP system. If at a later date the company wishes to accept the Terms and Conditions then they must begin the account creation process again. If the user chooses to accept the Terms and Conditions then the company account and user login will be created. After which the default user will automatically be logged into the TRIP system Figure 13: Caveat Information Click on the Create Account button at the bottom of the page to begin processing the account information. If there are any errors encountered when processing the account information the page will redisplay the information that was entered and place red messages displaying errors at places where information needs to be examined. Some example messages would look like: Last Name is required Figure 14: Example of Error Message 17

18 After addressing the problems mentioned in the error messages, click on the Create Account button again to continue with the account creation. VIEWING AN ACCOUNT To view account details the user must first be logged into the TRIP web site. After logging into the TRIP system the user may navigate to the Accounts page by using the navigation bar on the left and click on the Account Administration link as in the figure below. 18

19 Figure 15: Account Information If the user has edit permissions, then they can edit company account information or login account information by clicking on Edit Company Information, Edit Primary 24 Hour Contact, and Edit Aleternate 24 Hour Contact buttons. 19

20 EDITING AN ACCOUNT To edit account information the user must first be logged into the TRIP web site and have Edit Profile permissions. Information on how to get to the accounts page is covered in the Viewing Accounts sections. When each of the buttons to edit is clicked, user can change the details that are saved in the record. When clicked on the buttons, the page will look like as in figure below. 20

21 Figure 16: Edit Account Information page For explanations concerning the fields displayed see the Accounts and the Creating an Account sections. After editing the company contact information click on the Save Company / Owner Information button to save the changes. Error messages like those displayed in the Creating an Account section will occur if there are any data restrictions 21

22 that have been violated. For more information concerning error messages and accounts see the Creating an Account section. LOGINS Each user login account belongs to a particular company and each company in turn has at least one user that has Edit Profile privileges. Every user can see a list of the users that belong to a company by simply going to the Accounts Administration page. To get to the Account Administration page simply navigate to the main page by clicking on Home on the navigation bar, and then clicking on the My Account link. At the bottom of the Accounts page is the list of login accounts. Each user with Edit Profile permissions enabled is allowed to edit and delete accounts. The exception to the delete option being that at least one account must have Edit Profile, so not all accounts can be deleted. Also the currently logged in user account cannot be deleted. Each login account section below assumes that the user is currently on the Accounts Administration page, and that they have Edit Profile permission set to yes. Since the user should have Edit Profile permissions they should see icons like the following figures next to each login account. Figure 17: Login Account Permissions 22

23 ADD NEW USER To add a new login account, click on the Add New User link under the Login Account Information page. Clicking on this link will redirect the user to page where the user can enter in all the details for a new login account as in the diagram below : Figure 18: Add New User 23

24 The First Name and Last Fields are required, while the and Phone fields are both optional. The Edit Profile field can be changed to either yes or no, depending on if the user should have the ability to change company and login account related information. Once the fields have been filled out, click on the Create Account button to create the new login account. This section will display any errors encountered similar to the method displayed in the Creating an Account section. UPDATE ACCOUNT INFORMATION To change the User ID, Password, Security Questions and also to verify Address, go to My Account and click on any of the links under Account Security as in the figure below. 24

25 Figure 19: Update Account Information 25

26 UPDATE USER ID Figure 20: Update User ID 26

27 UPDATE PASSWORD Figure 21: Update Password 27

28 UPDATE SECURITY QUESTION Figure 22: Update Security Question 28

29 MANAGE ACCESS POINTS Figure 23: Manage Access Points 29

30 VERIFY ADDRESS Figure 24: Verify Address EQUIPMENT The TRIP program is meant to help law enforcement personnel in their efforts to curb equipment theft, and assist in the recovery of stolen equipment. For this reason, TRIP must contain information that will assist law enforcement personnel in identifying equipment that is suspect or stolen. Equipment in the TRIP program refers to both commercial and farm grade equipment that has permanent wheels or tracks. The TRIP program stores two types of information about a piece of equipment, equipment characteristics and contact information. The following table shows the information that relates to the characteristics of a vehicle. 30

31 Field Required? Notes Decal Number NO This field can only be set by DPS staff Decal Date No This field can only be set by DPS staff Status YES Automatically set to yes, if set to no, then the vehicle is removed from the system. PIN YES From one to twenty in length. YEAR YES Four-digit year required. MAKE STYLE COLOR REMARKS YES YES YES NO The Decal Number and Decal Date fields pertain to the Decal that is assigned to each piece of TRIP registered equipment. The Decal Number assigned to a piece of equipment is unique and can be used by law enforcement personnel to immediately identify the piece of equipment and its correct owner. For this reason it is important that the Decal be placed in highly visible places upon the equipment to assist in immediate identification, for more information see the Decal Placement section. The Status field is automatically set to yes to indicate that the piece of equipment is still in service. If the Status field is set to no, then the equipment will be removed from the TRIP system and will no longer be tracked. It is important to note that if the user deletes a piece of equipment and then adds it back to the TRIP system later, then the user will need to acquire a new Decal Number for the piece of equipment. Some reasons for deleting a piece of equipment may be that it has been retired from service, the equipment is being sold, or the equipment has been sold for parts. 31

32 Each piece of equipment in the TRIP system is required to have a Property Identification Number (PIN). This PIN must be unique for the company entering the equipment (i.e. the company cannot enter two or more pieces of equipment with the same PIN). There is no uniform format for equipment PINs, so this field can have a length anywhere from one to twenty. There is also no uniform location for PINs on pieces of equipment; some places to look include the engine block, on the dash of certain vehicles, or on the door jambs of certain vehicles. The Year, Make, Style, and Color fields are provided to help law enforcement personnel make a visual identification of a piece of equipment from afar. Each piece of equipment is required to have the year field set to a four digit year (ex: 1973, not 73). The Make field refers to the make of the piece of equipment (ex: CASE, Ford, Ferguson, and CAT/HOLT). The Style field refers to the style of the piece of equipment (ex: Backhoe, Generator, and Tractor). The Make and Style fields are appended with either Construction Equipment or Farm Equipment to each item. These two groups are defined by the FBI, in the NCIC Code Manual, and must match on both the Make and Style fields (ex: the user can choose a Make that is Construction Equipment, but then must also choose a Style that is Construction Equipment ). Choose whichever group most closely describes the piece of equipment. The Color field is required, and allows for a wide range of selection. Please choose a color that most closely resembles the color of the piece of equipment. The Remarks field is an optional field that is provided so that other information about the piece of equipment, which is not covered by the above fields, can be entered into the TRIP system. Some example uses for this field are describing equipment attachments, equipment details (such as dents, color variations, or model numbers), or company/owner related markers (logos, numbers). Besides the company related contact information, each piece of equipment also has its own set of contact information. This information consists of location based information and phone contact information. The location based information consists of: Field Required? Notes City NO Site of Division NO 32

33 The primary purpose behind these two fields is that they offer the company the ability to specify where the equipment should be located. For instance, if the City field is set to San Antonio, and the equipment is seen in Laredo, then law enforcement personnel immediately know to contact the equipment s owner. The Site or Division field is provided so that the company can give more exact location details than a city. For instance, rather than a company just specifying that a piece of equipment is located in Austin, the company could specify that the equipment is on the Highway 183 extension project. Both fields are not required. The primary equipment specific contact information consists of: Field Required? Notes First Name NO Last Name NO Phone NO Phone extension is optional The alternate equipment specific contact information consists of: Field Required? Notes First Name NO Last Name NO Phone NO Phone extension is optional The primary and alternate equipment specific contact information is used to contact individuals when inquiring about the status of a piece of equipment. The order in which this information is used is: 1) Primary Equipment Contact 2) Alternate Equipment Contact 3) Primary Company Contact 4) Alternate Company Contact As can be seen, importance is placed on equipment related contact information over company related contact information. The reason for this is that if a company owns many pieces of equipment the home office for the company may not know where all their pieces of equipment should be, while the driver of the equipment, or the foreman on a job would have a much better idea on the status of a piece of equipment. For this reason law enforcement personnel will try and contact people that deal with the equipment on a 33

34 regular basis first. Failing any response from a contact, law enforcement personnel will try contacting the next contact in the list. The equipment specific contact information, while being very useful, is all optional. This is done so that the main office for a company can choose to not specify equipment specific contact information, which results in the main office always being contacted when law enforcement personnel enquire as to the status of a piece of equipment. This is also useful for small companies that do not need to assign equipment specific contact information to each piece of equipment. Outlined below are the actions that pertain to individual pieces of equipment. It should be noted that the user must already be logged into the TRIP system to perform any of the actions described below. ADDING EQUIPMENT A user may add a piece of equipment by either using the navigation bar on the left and clicking on the Add Equipment link, see figure below, or by clicking on Add Equipment link in the main page. 34

35 Figure 25: T.R.I.P. Home page After navigating to the add equipment page, the user should see the following: Figure 26: Top section of Add Equipment This is the view of the upper part of the web page. This small form allows the user to choose what type of equipment they wish to enter, however it is not required to be 35

36 modified. By default the Both Farm AND Construction Equipment option is selected so that the user can see all equipment makes in the TRIP system. However, if a user wants to add only farm or only construction equipment then the user can select the appropriate option and then click on the Select Equipment Type button. Changing this setting will clear out any other unsaved changes the user has made to the equipment currently displayed. The main section of equipment entry begins with the fields displayed in the following figure. Note that since the user is adding the piece of equipment the Decal Number and Decal Date are set to the Not Assigned state. Figure 26: Middle section of Add Equipment All of the fields pictured above, except the Remarks field, are required for the addition of a piece of equipment. The PIN field is a required field, and must be unique to the company. For instance, a company is not allowed to have two pieces of equipment with the PIN The Year, Make, Style, and Color fields are required pieces of information so that law enforcement personnel can make a visual identification of TRIP registered equipment. The Remarks field is an optional field that is provided so that other information about the piece of equipment, which is not covered by the above fields, can 36

37 be entered into the TRIP system. For a more in-depth explanation of the above fields, see the Equipment section. The next section of information to be added for a piece of equipment is the equipment specific contact information, which is pictured below. All of the information in this section is mandatory. You can either uncheck the box and edit contact information or use the Company Contact Information. Figure 28: Bottom section of Add Equipment The City and Site or Division fields are location specific information that is meant to assist law enforcement personnel in recognizing if a piece of equipment is at its correct location. For instance the City field could be set to Austin, and the Site or Division field set to Highway 183 extension project, to indicate that the piece of equipment should be in the city of Austin and at a particular job site. If this piece of equipment was seen in San Antonio, then law enforcement personnel would contact the owners to insure that the equipment has not been stolen. Each of the contact information sections are mandatory, although if the user provides data in the First Name, Last Name, or Phone fields, then the user must also provide information in the rest of the fields for that contact (i.e. the user may either leave the contact information blank, or the user must fill in a First and Last Name as well as a corresponding Phone number). In the event that law enforcement personnel need to 37

38 contact someone regarding the status of a piece of equipment they will use this information first. For a more in-depth explanation of the above fields, see the Equipment section. After completing all the above mentioned sections click on the Create Equipment button to begin processing the equipment information. If there are any errors encountered when processing the equipment information, the page will redisplay the information that was entered and place a red message displaying errors at places where information needs to be examined. Some example messages would look like: PIN is Required Figure 29: Error Fields After addressing the problems mentioned in any error messages, click on the Create Equipment button again to continue with adding the piece of equipment. If the piece of equipment is processed without any errors, then the user will be redirected to the equipment addition page again, but a message will be displayed near the top of the page. This message should resemble the figure below, and will indicate that the equipment is saved in the database. Figure30: Equipment Saved Equipment addition page redirects to Equipment list search page, which also has a link to add more pieces of equipment. This page also remembles the last equipment specific contact information viewed/added. This is done so that in case a user is adding many pieces of equipment they will not need to enter the same equipment specific contact information over again. Page resembles the figure below. 38

39 Figure 31: Equipment Search SEARCHING FOR EQUIPMENT To begin the process of searching for equipment the user must first navigate to the search page by clicking on the T.R.I.P link on the left navigation bar and then clicking on the Equipment Administration link. This link will redirect the user to a page that should show an equipment search form. To view equipment the TRIP web interface utilizes a search form so that the user can choose what to display. This search is highly customizable and allows the user to perform complex searches with only several clicks. By default the search page is displayed as shown in Figure

40 Upon initial loading of this page the search form is set to its default search parameters, which will find all equipment that belongs to the company. At this point the user can choose to search for specific pieces of equipment by using the search form to filter the returned results. Some examples are outline below. If a company wants to find a piece of equipment with PIN , they would simply enter (without the quotes) into the PIN field and click on the Search button. If a company wants to find all farm equipment in the city of Austin they would first go to the advanced search form. Then they would set the City field to Austin (without the quotes), select Farm Equipment from the Equipment Type dropdown list, and then click on the Search button. The Order Results By field is used to determine how the equipment information is displayed, rather than which equipment is returned from the search. The results of a search are listed below the search form and are listed in the order that the user has specified in the Order Results By field. This field defaults to PIN, but can be changed to Decal Number, Equipment Type, or Equipment Make. There is a further sort setting that is automatically set to return all pieces of equipment with Texas Crime Information Center (TCIC) errors at the top of the returned list. Items with TCIC errors will have the word ERROR next the PIN, see Error! Reference source not found.. VIEWING AND EDITING EQUIPMENT To find a piece of equipment to view first read the Searching for Equipment section. Once the user has found the piece of equipment that they wish to view or edit, they can then click on the corresponding PIN link in the search results list to view a piece of equipment, see Figure 31. After clicking on the corresponding PIN link the user will be redirected to a page that displays the information for the selected piece of equipment. This page will display all the information in editable fields. At this point the user has two options, they can simply view the information and then navigate back to other portions of the TRIP web interface, or they can edit the information for the vehicle they are viewing. If the user wishes to edit the equipment information then they simply change the desired fields and the click on the Save Record button at the bottom of the page. If any errors 40

41 were encountered then the user will see the information for the equipment they just edited and the error messaged will be displayed next to the fields that need correcting. Figure 32: Equipment Search(Edit Equipment) Click on the PIN number under equipments and the user is redirected to the page where he can edit the equipment details. Page looks like the figure below. 41

42 Figure 33: Equipment Search & Edit If the user wishes to return to the equipment search page they may either press the back button, or follow the steps outlined in the Searching for Equipment section. For more information on the field requirements for this page and example error messages see the Equipment and Adding Equipment sections. DELETING EQUIPMENT To delete a piece of equipment from the TRIP system, contact DPS. 42

43 DECAL PLACEMENT Decal placement is very important as law enforcement has been trained on where to look for these decals on your equipment. Misplacement could mean that your equipment is not getting the fullest protection available from the TRIP program. For each piece of equipment registered in the TRIP system the company will be sent four stickers (two large and two small stickers). The large stickers are rectangular and have a prominent black colored Decal Sticker Number displayed on a reflective white background. The small stickers are in the shape of the state of Texas and have the Decal Sticker Number in small black numbering upon a clear background. White rectangular decals shall be placed on the outside of the machine, on right and left side of the machine in close proximity to the occupant s compartment42 43

44 Texas shaped decals are of are of white reflective material with black lettering. These decals shall be placed on the rear of the machine and on the top of the cabin or inside the driver s compartment if the machine does not have a roof. Note: If you have enrolled more than one piece of equipment, make sure you place the correct decals on the appropriate items. Refer to the list included with the decals, and apply accordingly. DECALS ARE OF WHITE REFLECTIVE MATERIAL WITH BLACK LETTERING. CANCELLING PARTICIPATION IN T.R.I.P. If a company wishes to no longer participate in the TRIP program then they should follow the steps outlined below. First, ALL TRIP related stickers need to be removed from ALL TRIP registered equipment. The stickers can simply be disposed of in the trash; do not return the decals to the Texas Department of Public Safety. 44

45 Second, the company will need to enter the TRIP web interface and delete all of their equipment from the TRIP system. See the Deleting Equipment subsection of Equipment, or the Bulk Deletions subsection of the Clipboard section for more information on how to delete pieces of equipment from the TRIP system. Finally, it is recommended that the company delete any extra login accounts that belong to the company account. For more information related to deleting login accounts please see the Delete Login subsection of the Accounts section. Performing the above three steps will effectively end a company s participation in TRIP. 44 ADDITIONAL ASSISTANCE If you are in need of additional assistance, please contact one of the following persons: For Investigative/Technical Equipment information: Telephone (512) Fax (512) For Administrative/Technical Website information: Toll-Free (888) TRIP@dps.texas.gov To mail correspondence: Texas Department of Public Safety Texas Recovery and Identification Program P.O. Box 4143 Austin, TX

46 REFERENCES Texas Government: Texas Department of Public Safety: Crime Records: TRIP: Terms and Conditions: