Step No. 1: User Registration Process

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Jemima Clark
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1 This document is for ADSSC internal using and give guild line to ADSSC Customer how will Register and apply in ADSSC e- Service. Step No. 1: User Registration Process 1.1 Key Points and Pre-requisites Dear Abu Dhabi Sewerage Service Company Customer, When applying/registering in ADSSC CMA system, we would appreciate your consideration towards the following: - Should have a valid Emirate ID (if the applicant is individual) - Should have a valid Trade License (if the applicant Contractor/Consultant) - Should maintain an up-to-date contact details - Users with invalid/expired information cannot use the system unless they update their contacts details and submit new valid documentation - Should abide will all ADSSC terms and conditions - Should take responsibility and confirm that all information submitted to ADSSC are valid and correct up to his best knowledge - By registering for a user, applicant accept to bare all legal responsibility if any of the information submitted turned out to be wrong - Once the registration process completed, the request will be under reviewed. Approval shall be granted within 48 hours from Sunday to Thursday 7:00 am until 3:00 pm. We remain at your service. Best regards, Page 1

1.2 Login to the application ADSSC Customers who need to apply there clearance request are divided into Normal User and Tanker User. To Login to the application they need to raise registered request.

2 1.2 Login to the application ADSSC Customers who need to apply there clearance request are divided into Normal User and Tanker User. To Login to the application they need to raise registered request. A. Register User (used for Normal User Registration, who required ADSSC common related sewerage utility clearances About 10 Services ) B. Register as a Tanker User (Used for Tanker User registration) To login, ADSSC customer shall to visit ADSSC website ( then open ADSSC Service>E- Service page. After that click in the Clearance Management Application. OR: you can go directly to the following URL: Figure 1: Enter the URL Please click in the Clearance Management Application (CMA) icon. Figure 2: Clearance Management Application (CMA) main Internet browser page Page 2

3 1.3 Registration as a new User A. Normal User To register as a Normal User, ADSSC customer need to perform the following steps: o The below interface will be display after login to the ADSSC e- Service Main Page and it will have two options to choose from Register Use or Register Tanker: Figure 3: Register User (Register User A) Click on the Register User link in the Login page (highlighted with A letter). The user will be redirected to the main registration screen: Figure 4: New User Registration page Select the Type of Registration required (Individual or Contractor/Consultant) Registration; then follow the below steps depend on the chosen fields: Page 3

4 a.1 In Case Contractor/Consultant 1- If you are registering as contractor or consultant select Contractor/Consultant from the Type field. Then, fill all information related to your company Note: that all fields are marked with red asterisk symbol are mandatory and must be filled before you are able to submit your request 2- Add the required attachment and submit your request Note: As contractor or consultant user, you need to attach a valid Trade License Copy and Company letter Figure 5: main registration screen to register as Contractor/Consultant 3- Click on Submit. Once submitting the registration, the request will moves to the ADSSC Administrator for approval On approval, ADSSC Customer will receive the login credential (user name and Password) by and . a.2 In case Individual If you are registering as a normal user Select Individual from the Type field and the following form will be displayed: 1. Fill all personal information manually with the required details or directly fetch the details from the User s Emirate Card by clicking on Get Emirate Card Details. Note that all fields marked with red asterisk symbol are mandatory and must be filled before you are able to submit your request 2. Add the required attachment and submit your request Note: As individual user, you need to attach a valid Emirates ID Copy Page 4

5 3. Click on Submit. Once submitting the registration, the request will moves to the ADSSC Administrator for approval On approval, ADSSC Customer will receive the login credential (user name and Password) by and . B- Tanker User Figure 6: main registration screen to register as Individual To register as a Tanker User, ADSSC customer need to perform the following steps: o The below interface will be display after login to the ADSSC e- Service Main Page and it will have two options to choose from Register Use or Register Tanker: Page 5

6 Figure 5: Register as a Tanker User (B) Click on the Register as a Tanker User link in the Login page (highlighted with B letter). The user will be redirected to the main registration screen: 1- Fill the fields with the required details. Figure 6: Tanker User Registration screen 2- In Tanker Tab: Click on Add Tanker icon, the Add Tanker Screen will be displayed to add the necessary tanker information and attached the required document. Please fill it then click in OK icon to upload all required details. Page 6

Please fill it then click in OK icon to upload all required details Figure 8: Add Driver screen to add driver information 4- In

7 Figure 7: Add Tanker screen to add tanker information 3- In Driver Tab: Click on Add Driver icon, the Add Diver Screen will be displayed to add the necessary driver information and attached the required document. Please fill it then click in OK icon to upload all required details Figure 8: Add Driver screen to add driver information 4- In Attachment Tab: Click on Add Attachment icon, the Attachments Screen will be displayed to add the necessary Document. Please attach it then click in OK icon to upload all required details. Page 7

Once submitting the registration, the request will moves to the ADSSC

8 Figure 9: Attachment screen to add the necessary Document 5- Once all the required details uploaded, click on Submit. Once submitting the registration, the request will moves to the ADSSC Administrator for approval On approval, ADSSC Customer will receive the login credential (user name and Password) by and . Page 8

9 Step no. 2: Application Submission Process 2.1 Key Points and Pre-requisites For a user to submit an application using ADSSC website, applicant Should have previously registered for a user name and password Should have received an and/or SMS from ADSSC confirming his registration and indicating his user name and password Should maintain an up-to-date contact details Users with invalid/expired information cannot use the system unless they update their contacts details and submit new valid documentation Should abide will all ADSSC terms and conditions Should take responsibility and confirm that all information submitted to ADSSC are valid and correct up to his best knowledge By submitting an application, applicant accept to bare all legal responsibility if any of the information submitted turned out to be wrong 2.2 Application Submission After registration steps have been completed and ADSSC customer receive the login credential by and from ADSSC Admin. Customer can enter the user name & password previously activated & delivered by /SMS and click submit Figure 10: User Login screen Page 9

Figure 11: User Inbox Page Click on Clearance Request Menu to get a list of all applications that are available on the system and select the application

10 Upon Successful login, the applicant will be taken the application main screen. the screen is showing the user inbox where all the user applications will show in case they need any intervention. Figure 11: User Inbox Page Click on Clearance Request Menu to get a list of all applications that are available on the system and select the application and the region you want to submit to Figure 12: Clearance Request Menu Note: The list of Services available for online submission might actually differ from what is shown in the snapshot based on the services activated by ADSSC or made available for online submission. Page 10

Fields marked in red are mandatory and must be filled before you can submit the application.

11 A new electronic application form will be displayed, fill the data in all the mandatory fields in the NOI form. Figure 13: Application details Screen Fill all information related to application, applicant and Location details marked. Fields marked in red are mandatory and must be filled before you can submit the application. Also, upload the requested documents (especially the mandatory one). Figure 14: Fields Detail Note: When the applicant clicks on the add attachment window, the system will automatically populate the list of attachment required for the selected application. Click on the submit button. Page 11

2.3 For Discharge Tanker Application The requested details are different which need to be filled as below screen: Figure 15: Add Tanker screen to add tanker information 1- Fill all information

12 2.3 For Discharge Tanker Application The requested details are different which need to be filled as below screen: Figure 15: Add Tanker screen to add tanker information 1- Fill all information related to application, applicant and Location details marked. Fields marked in red are mandatory. 2- In Tanker, Driver and Attachment Tabs, it may require additional information or document, which ADSSC Customer need to check it: Click on their icons, the Screen will be displayed to add the necessary information and attached the required document. Please fill it then click in OK icon to upload all required details. 3- Make sure to download the Undertaking letter, sign it and upload it to the application. 4- The uploaded documents/information during registration stage can be view. 5- Once all the required details uploaded, click on Save & Submit icon. Page 12

If you are facing difficulties at any time during the registration process you can contact our helpdesk.

If you are facing difficulties at any time during the registration process you can contact our helpdesk. Dear Valued Supplier, Welcome to the EXPO 2020 esourcing Portal user guide. This document will guide you through the registration process in a step by step approach. Once you have completed the registration