1 Microsoft Outlook 00 Appendix C Microsoft Office 00 Specialist and Expert Certifications What Are Microsoft Office Specialist and Expert Certifications? Microsoft Corporation has developed a set of standardized, performance-based examinations that you can take to demonstrate your overall expertise of Microsoft Office 00 programs, including Microsoft Word 00, Microsoft PowerPoint 00, Microsoft Excel 00, Microsoft Access 00, and Microsoft Outlook 00. When you successfully complete an examination for one of these Office programs, you will have earned the designation as a specialist or as an expert in that particular Office program. These examinations collectively are called the Microsoft Office 00 Specialist and Microsoft Office 00 Expert certification exams. The information in Table C identifies each of these examinations. Table C Microsoft Office Specialist and Expert Certifications Certification Exam Description Requirement Credential Earned Microsoft Word 00 Specialist Indicates you have proficiency in using at least 80 percent of the features and capabilities of Word 00 Successfully complete Exam Microsoft Office Specialist: Microsoft Word 00 Microsoft Word 00 Expert Indicates you have proficiency in using Word 00 at the feature and functionality levels, together with advanced features of Word 00 Successfully complete Exam Microsoft Office Specialist: Microsoft Word 00 Expert Microsoft PowerPoint 00 Specialist Indicates you have proficiency in using PowerPoint 00 by creating complex slide shows using sophisticated data presented in visual formats Successfully complete Exam Microsoft Office Specialist: Microsoft PowerPoint 00 Microsoft Excel 00 Specialist Indicates you have proficiency in using at least 80 percent of the features and capabilities of Excel 00 Successfully complete Exam Microsoft Office Specialist: Microsoft Excel 00
2 APP 6 Appendix C Microsoft Office 00 Specialist and Expert Certifications Table C Microsoft Office Specialist and Expert Certifications (continued) Certification Exam Description Requirement Credential Earned Microsoft Excel 00 Expert Indicates you have proficiency in using Excel 00 at the feature and functionality levels, together with advanced features of Excel 00 Successfully complete Exam Microsoft Office Specialist: Microsoft Excel 00 Expert Microsoft Access 00 Indicates you have proficiency in using Access 00 by creating, modifying, and extending functionality of basic database objects Successfully complete Exam Microsoft Office Specialist: Microsoft Access 00 Microsoft Outlook 00 Indicates you have proficiency in using Outlook 00 by formatting message content, creating contact records and appointments, scheduling meetings, and sharing schedules Successfully complete Exam Microsoft Office Specialist: Microsoft Outlook 00 You will notice in Table C that Word and Excel have an Expert certification. The other programs do not. Microsoft provides one other level of Office certification: 00 Microsoft Office Master certification. To be certified as a 00 Microsoft Office Master, you must successfully complete the following exams: : Word 00 Expert : Excel 00 Expert : PowerPoint 00 and either or : Access : Outlook 00 Why Should You Be Certified? Microsoft Office 00 certification provides a number of benefits for both you and your potential employer. The benefits for you include the following: You can differentiate yourself in the employment marketplace from those who are not Microsoft Office Specialist or Expert certified. You have proved your skills and expertise when using Microsoft Office 00. You will be able to perform at a higher skill level in your job. You will be working at a higher professional level than those who are not certified. You will broaden your employment opportunities and advance your career more rapidly.
3 Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 7 For employers, Microsoft Office 00 certification offers the following advantages: When hiring or promoting employees, employers have immediate verification of employees skills. Companies can maximize their productivity and efficiency by employing Microsoft Office 00 certified individuals. Outlook Appendix C Taking the Microsoft Office 00 Certification Exams The Certiport Company administers the Microsoft Office 00 Specialist and Expert certification exams. You can contact Certiport at x38 or at the Web address, On the Web site, click the Microsoft Office 00 Specialist link. Be sure to explore the links on these Certiport pages to obtain a thorough understanding of the Microsoft Office 00 certification exams. To take an exam, you must register and pay a fee. The fee varies depending on the test and the testing center. Each exam requires that you complete specified tasks using the program on which you are being tested, that is, tasks you would perform while at work. Remember these are performance-based exams, so you will be using the software, not answering questions about the software. You can find testing centers by following the links on the Certiport Web site and then clicking Find a Testing Center. How Do I Prepare for the Microsoft Office 00 Specialist Exam? The Shelly Cashman Series offers Microsoft-approved textbooks for the certification exams listed in Table C on pages APP 5 and APP 6. These textbooks can be found by visiting the Web site, and then entering the search topic, Shelly. Using any of the approved textbooks will prepare you to take and pass the indicated Microsoft Office 00 Specialist or Expert exam. For a list of skill sets specific to this book, see Table C on pages APP 8 through APP. The use of all appropriate Shelly Cashman Series Office 00 textbooks will prepare you for the 00 Microsoft Office Master certification. For further information from Microsoft regarding Microsoft Office 00 certification, please visit mos.aspx and
4 APP 8 Appendix C Microsoft Office 00 Specialist and Expert Certifications Table C Outlook 00 Certification Objectives Skill Set Page Number Managing the Outlook Environment Apply and manipulate Outlook program options Set General options OUT 47 Set Mail options OUT 48 5 Set Calendar options OUT 84 OUT 6 68 Set Tasks options OUT 8 OUT 85 Set Notes and Journal options OUT 9 Set Advanced options OUT 70 OUT 90 9 Set Language options APP 8 Manipulate item tags Categorize items OUT Set flags OUT Set sensitivity level APP 9, APP Mark items as read or unread OUT 5 View message properties OUT 4 Arrange the Content pane Show or hide fields in a list view APP 0 Change the Reading view OUT 3 Use the Reminders Window APP Use the People pane APP Apply search and filter tools Use built-in Search folders OUT Print an Outlook item Print attachments OUT 33 Print calendars OUT 03 Print multiple messages OUT 7 Print multiple contact records OUT 56 Print tasks OUT 7 Print multiple notes OUT 0 Creating and Formatting Item Content Create and send messages Specify a message theme OUT 59 6 Specify message content format Plain text OUT Rich text OUT HTML format OUT OUT Show or hide the From and Bcc fields OUT Set a reminder for message recipients APP Specify the sending account OUT 37 Specify the Sent items folder APP
5 Table C Outlook 00 Certification Objectives (continued) Skill Set Configure message delivery options APP 3 Configure voting options APP 4 Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 9 Page Number Configure tracking options OUT Send a message to a contact group OUT 44 OUT 46 Create and manage Quick Steps Perform Quick Steps OUT Create Quick Steps OUT Edit Quick Steps OUT 79 Delete Quick Steps OUT 8 Duplicate Quick Steps OUT 79 Reset Quick Steps to default settings OUT 80 Create item content Insert graphical elements OUT 56 Insert a hyperlink OUT Format item content Use formatting tools OUT Apply styles APP 4 Create styles APP 5 Create themes APP 6 Use Paste Special APP 7 Format graphical elements APP 7 Attach content to messages Attach an Outlook item OUT Attach external files OUT 30 3 Managing Messages Clean up the mailbox View mailbox size APP 8 Save message attachments OUT Save a message in an external format OUT 8 Ignore a conversation APP 8 Use clean-up tools OUT 90 Create and manage rules Create rules OUT 8 86 Modify rules OUT 86 Delete rules OUT Manage junk mail Allow a specific message (not junk) OUT Filter junk mail Never Block Sender OUT 43 Never Block Sender s Domain OUT 43 Never Block this Group or Mailing List OUT 43 Block Sender OUT 43 Outlook Appendix C
6 APP 0 Appendix C Microsoft Office 00 Specialist and Expert Certifications Table C Outlook 00 Certification Objectives (continued) Skill Set Page Number Manage automatic message content Manage signatures OUT Specify the font New HTML messages OUT 59 6 Plain-text messages OUT 49 Specify options for replies OUT 7 Specify options for forwards OUT 7 Set a default theme for all HTML Messages OUT 59 6 Stationery OUT 59 6 Fonts OUT 59 6 Managing Contacts Create and manipulate contacts Modify a default business card APP 9 Forward a contact OUT 7 Update a contact in the address book OUT 30 3 Create and manipulate contact groups Create a contact group OUT Manage contact group membership OUT 49 5 Show notes about a contact group OUT 3 Forward a contact group OUT 49 Delete a contact group OUT 5 Send a meeting to a contact group OUT 33 Managing Calendar Objects Create and manipulate appointments and events Set appointment options OUT Print appointment details OUT 00 0 Forward an appointment OUT 98 Schedule a meeting with a message sender OUT 98 Create and manipulate meeting requests Set response options OUT 97 Update a meeting request OUT 98 Cancel a meeting or invitation OUT 96 Propose a new time for a meeting OUT 98 Manipulate the Calendar pane Arrange the calendar view OUT 6 Change the calendar color OUT 56 OUT 7 Display or hide calendars OUT 56 Create a calendar group APP 7
7 Table C Outlook 00 Certification Objectives (continued) Skill Set Working with Tasks, Notes, and Journal Entries Create and manipulate tasks Microsoft Office 00 Specialist and Expert Certifications Appendix C APP Page Number Create a task OUT Manage task details OUT 76 8 OUT 8 Send a status report OUT 09 Mark a task as complete OUT Move or copy a task to another folder OUT 0 Assign a task to another Outlook user OUT Accept or decline a task assignment OUT 0 Update an assigned task OUT 0 03 Use Current view OUT 0 OUT 37 OUT 6 Create and manipulate notes Create a note OUT 8 0 Change the current view OUT 0 Categorize notes OUT 0 Create and manipulate Journal entries Automatically record Outlook items APP Automatically record files APP 3 Edit a Journal entry APP 3 Outlook Appendix C Outlook Certification The chapters in this book have covered most of the topics necessary for the Outlook certification; however, you need to know about a few more to be ready for the certification exam. Working with Outlook Program Options When working with Outlook, you can configure several options to customize your experience. The Outlook Options dialog box can be used for setting these options.
8 APP Appendix C Microsoft Office 00 Specialist and Expert Certifications To Set Language Options You can use the Outlook Options dialog box to set the Office Language Preferences. Usually, Outlook configures the language settings to match your operating system; however, if you want to change that, you can adjust the Language options. The following steps set the Language options. Click File on the Ribbon to display the Backstage view. Click Options in the Backstage view to display the Outlook Options dialog box. Click Language to display the Language options (Figure C ). Language category is selected Language options Figure C Q&A What types of features do the Language options determine? They specify the editing and display languages, such as the languages used in the dictionaries, grammar checking, and sorting. Modify the settings in each area to set the Language options. Click the OK button to close the Outlook Options dialog box and save the changes.
9 To Set the Sensitivity Level for All New Messages Click File on the Ribbon to display the Backstage view. Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 3 You can set the sensitivity level for all messages by using the Outlook Options dialog box. Sensitivity levels are Normal, Personal, Private, and Confidential. Changing the setting in the Outlook Options dialog box changes the default sensitivity level of all messages created afterwards. The following steps set the Sensitivity level. Mail category is selected Outlook Appendix C Click Options in the Backstage view to display the Outlook Options dialog box. Click Mail to display the Mail options. Drag the scroll bar to display the Send messages area (Figure C ). drag scroll bar Default Sensitivity level arrow Figure C Click the Default Sensitivity level arrow to display a list of sensitivity levels. Click Normal, Personal, Private, or Confidential to set the default sensitivity level for all new messages. Click OK to close the Outlook Options dialog box and save the changes.
10 APP 4 Appendix C Microsoft Office 00 Specialist and Expert Certifications Working with the Content Pane When working with the Content pane, you should be able to perform the tasks included in this section for the certification exam. To Show or Hide Fields in List View When organizing the Content pane, you can adjust the fields displayed in List view by showing or hiding the fields. You can adjust which fields are displayed using the Show Columns dialog box. To show or hide a field in List view, perform the following steps. Click View on the Ribbon to display the View tab. Click the Add Columns button (View tab Arrangement group) to display the Show Columns dialog box (Figure C 3). Click a column name in the Available columns box that you want to show, and then click the Add button (Show Columns dialog box) to display the column. columns that can be added View tab Show Columns dialog box Add Columns button Arrangement group Click a column name in the Show these columns in this order box, and then click the Remove button (Show Columns dialog box) to hide the column. Click the OK button (Show Columns dialog box) to close the dialog box and display or hide the columns you selected. Figure C 3 OK button columns that will be shown
11 TO OPEN THE REMINDERS WINDOW Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 5 If you have set up reminders for tasks or other items, you can use the Reminders window to view reminders. You can then dismiss the ones you no longer need. For those that require more time, you can choose more time to complete the task and set a snooze interval so that Outlook reminds you about the item again. If you choose to open the Reminders window, you would use the following steps.. Click View on the Ribbon to display the View tab.. Click the Reminders Window button (View tab Window group) to open the open the Reminders window. 3. After reviewing the reminders, click the Close button to close the Reminders window. Outlook Appendix C TO USE THE PEOPLE PANE When you are reviewing a message in Outlook, you can use the People pane to view more information about the contacts associated with the message, such as the senders and receivers of the message. If the message has more than one contact, you can select the contact in the People pane to display individual information, such as s, meetings, and other data that relate to that contact as stored in Outlook. The People pane is minimized by default; therefore, it needs to be expanded before you can use it. If you choose to use the People pane, you would use the following steps.. Select a message in the Message list.. If necessary, click the Expand button to expand the People pane. 3. Click a contact icon to see related data for the Contact. 4. After reviewing the data in the People pane, click the Collapse button to collapse the People pane. Creating and Sending Messages In addition to what you have learned in the chapters, you should also be able to perform the following tasks when working with messages. TO CHANGE A SENSITIVITY LEVEL When composing a message, you can change the sensitivity level. If you choose to change the sensitivity level for a single message, you would use the following steps.. While composing a message, click Options on the Ribbon to display the Options tab.. Click the More Options Dialog Box Launcher (Options tab More Options group) to display the Properties dialog box. 3. Click the Sensitivity button to display a list of options. 4. Click a sensitivity option to change the sensitivity level of the message. 5. Click the Close button (Properties dialog box) to apply the changes.
12 APP 6 Appendix C Microsoft Office 00 Specialist and Expert Certifications TO SET A REMINDER FOR MESSAGE RECIPIENTS When composing a message, you can set reminders for message recipients. If you choose to set a reminder for message recipients, you would use the following steps.. While composing a message, click the Follow Up button (Message tab Tags group) to display a menu of follow-up options.. Click Custom to display the Custom dialog box. 3. Click the Flag for Recipients check box to select it. 4. Click the OK button (Custom dialog box) to apply the changes. To Specify the Sent Items Folder When organizing your messages, you can select which folder to use for storing sent items. To specify the Sent Items folder, a message window must be open; that is, you should be composing an message. The following steps specify the Sent Items folder. Open a new or existing message. Options tab Save Sent Item To button Click Options on the Ribbon to display the Options tab. Click the Save Sent Item To button (Options tab More Options group) to display a list of options. Select Folder dialog box More Options group OK button Click Other Folder to display the Select Folder dialog box (Figure C 4). Select a folder or create a new folder to change the Sent Items folder. list of available folders Click the OK button (Select Folder dialog box) to apply the changes. Figure C 4
13 To Configure Message Delivery Options Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 7 When composing a message, you can adjust the delivery options using the Properties dialog box. For example, you can change where replies are sent, delivery dates, expiration dates, saving options, contact information, and categories. The following steps configure message delivery options. While composing a message, click Options on the Ribbon to display the Options tab. Options tab Properties dialog box More Options Dialog Box Launcher Outlook Appendix C Click the More Options Dialog Box Launcher (Options tab More Options group) to display the Properties dialog box (Figure C 5). More Options group Delivery options Close button Figure C 5 Select delivery options in the Delivery options area. Click the Close button to close the Properties dialog box.
14 APP 8 Appendix C Microsoft Office 00 Specialist and Expert Certifications TO CONFIGURE VOTING OPTIONS When composing a message, you can configure voting options by using the Properties dialog box. For example, you can choose to use voting buttons as well as request delivery and read receipts. If you choose to configure voting options, you would use the following steps.. While composing a message, click Options on the Ribbon to display the Options tab.. Click the Use Voting Buttons button (Options tab Tracking group) to display a list of options. 3. Click Custom to display the Properties dialog box. 4. Select voting options in the Voting and Tracking options area. 5. Click the Close button to close the Properties dialog box. Using Formatting Tools When working with message content, you can use several formatting tools to enhance the appearance of the content. To Apply a Style While composing a message, you can format text using one of the styles provided in the Styles gallery. The following steps change the style of selected text. In an open message, select text that you want to format. Format Text tab Click Format Text on the Ribbon to display the Format Text tab. Styles gallery Click the More button (Format Text tab Styles group) to display the Styles gallery (Figure C 6). Click a style to change the style of the selected text. selected text Figure C 6
15 To Create a Style Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 9 You can create custom styles using the Create New Style from Formatting dialog box. First, you format text in your message, and then you use the dialog box to save your style with a name. You can select the custom style from the Styles gallery the next time you decide to use it. The following steps create a new style. Format and then select text in a message to use the formatting when creating the style. Format Text tab Styles Dialog Box Launcher Outlook Appendix C Click Format Text on the Ribbon to display the Format Text tab. Click the Styles Dialog Box Launcher (Format Text tab Styles group) to display the Styles dialog box (Figure C 7). selected text Styles group Styles dialog box New Style button Figure C 7 Click the New Style button (Styles dialog box) to display the Create New Style from Formatting dialog box. Type a name in the Name text box to name the new style. Click the OK button (Create New Style from Formatting dialog box) to save the style.
16 APP 0 Appendix C Microsoft Office 00 Specialist and Expert Certifications To Create a Theme Besides creating styles, you also can create a theme. When you create a theme, all the formatting of the message is included in the new theme. You then can apply your theme by selecting it from the Themes gallery. The following steps create a new theme. Themes button After formatting a message, click Options on the Ribbon to display the Options tab. Options tab Click the Themes button (Options tab Themes group) to display the Themes gallery (Figure C 8). Click Save Current Theme to display the Save Current Theme dialog box. Themes gallery Type a name in the File name text box to name the new theme. Click the Save button (Save Current Theme dialog box) to save the new theme. Save Current Theme command Figure C 8 To Use Paste Special When pasting content into a message, you can choose different paste options using the Paste Special dialog box. For example, you can paste a paragraph as unformatted text so that no formats are copied from the original source of the text. The following steps use the Paste Special dialog box.
17 After copying content to the Clipboard, open a new or existing message. Click the Paste button arrow (Message tab Clipboard group) to display a list of paste options. Click Paste Special to display the Paste Special dialog box (Figure C 9). Select a paste option in the As box. Click the OK button (Paste Special dialog box) to paste the content from the Clipboard using the selected paste option. Paste button arrow Message tab Microsoft Office 00 Specialist and Expert Certifications Appendix C APP Clipboard group Paste Special dialog box OK button available paste options Outlook Appendix C Figure C 9 To Format a Graphical Element When working with inserted images, clip art, and other graphical elements, you can use the Format tab to change the appearance of the graphical elements. The Format tab is a contextual tab that appears when a graphical element is selected. The available options depend on the selected element. The following steps format a graphical element. Q&A Select a graphical element in a message. Click Format on the Ribbon to display the Format tab for the element (Figure C 0). What types of formatting can I apply to a graphic? Using a tool on the Format tab, you can adjust the graphic s color, brightness, or contrast, apply a Picture style, or resize the graphic, for example. graphical element selected Figure C 0 Format tab Click a formatting tool to use it to format the graphical element.
18 APP Appendix C Microsoft Office 00 Specialist and Expert Certifications Working with the Mailbox In addition to the mailbox tasks covered in the chapters, you can choose to ignore conversations among messages when you no longer want to track the conversation. A conversation is a complete chain of messages that share the same subject. When a conversation is ignored, Outlook places the selected message and all future messages in the Deleted Items folder. You also can view your mailbox size to determine whether to delete or archive items to save storage space. TO IGNORE A CONVERSATION If you choose to ignore a conversation, you would use the following steps.. Click a message in the mailbox to select a message.. Click the Ignore button (Home tab Delete group) to display the Ignore Conversation dialog box. 3. Click the Ignore Conversation button (Ignore Conversation dialog box) to ignore the conversation. To View Mailbox Size The following steps view the mailbox size. Select the mailbox. Click Folder on the Ribbon to display the Folder tab. selected mailbox Folder Size dialog box Click the Folder Properties button (Folder tab Properties group) to display the Properties dialog box for the mailbox. mailbox size Click the Folder Size button (mailbox Properties dialog box) to display the Folder Size dialog box (Figure C ). After viewing folder sizes, click the Close button (Folder Size dialog box) to close the dialog box. Close button Click the OK button (Properties dialog box) to close the mailbox Properties dialog box. Figure C Working with the Default Business Card When working with your contacts, you may decide to change the appearance of the default business card. Changing the default business card involves customizing a business card for a blank contact and then using the Developer tab to publish the custom contact formats. After publishing, you then change the properties of the contact folder to use the newly published format. All contacts added will use the customized format.
19 To Modify a Default Business Card The following steps modify the default business card format. Click the Contacts button in the Navigation pane to display the Contacts window. New Contact button Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 3 Edit Business Card dialog box Untitled - Contact window Outlook Appendix C Click the New Contact button (Home tab New group) to display the Untitled Contact window. default business card Double-click the default business card to display the Edit Business Card dialog box (Figure C ). image of default business card OK button Contacts button Figure C Use the options in the Edit Business Card dialog box to change the business card fields and design options. Click the OK button (Edit Business Card dialog box) to save the changes. If the Developer tab is not displayed on the Ribbon, click the File tab to display the Backstage view, and then click the Options button. Developer tab Figure C 3 Form group Publish button Click Customize Ribbon, and then click the Developer check box in the Customize the Ribbon area. Click the OK button to add the Developer tab to the Ribbon. Click Developer on the Ribbon to display the Developer tab (Figure C 3).
20 APP 4 Appendix C Microsoft Office 00 Specialist and Expert Certifications 3 Click the Publish button (Developer tab Form group) to display a list of options. Contacts Properties dialog box Click Publish Form to display the Publish Form As dialog box. Enter a name in the Display name text box to provide a name to display when selecting the form, or business card. current default contact form Enter a name in the Form name text box to provide a file name for the form. Click the Publish button (Publish Form As dialog box) to publish the form. OK button Close the Untitled Contact window without saving changes. In the Navigation pane, right-click the contact folder to display a shortcut menu. Figure C 4 Click Properties to display the Contacts Properties dialog box (Figure C 4). 4 Click the When posting to this folder, use arrow to display list of forms and business cards. Click the name of your form to select it as the default business card. Click the OK button (Contacts Properties dialog box) to change the properties of the Contacts folder. Working with Calendar Groups Within Outlook, you can create multiple calendars. If you are using an Exchange server for your , you can arrange calendars in groups for easier access to specific calendars. For example, if you belong to two clubs, you might create a calendar for each club. You then can create a calendar group called Clubs and arrange the two calendars into the Clubs group. If you are using an Exchange server, you may also have access to shared calendars of your colleagues. (The sharing feature is only available on an Exchange server.) If you have shared calendars, you can create a calendar group for those serving on the same committee or project and arrange the calendars in the group for quick access to everyone s schedule.
21 Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 5 TO CREATE A CALENDAR GROUP The following steps create a calendar group.. Click the Calendar button in the Navigation pane to display the Calendar window.. Click the Calendar Groups button (Home tab Manage Calendars group). 3. Select the appropriate group option to create a group. 4. Enter a name for the group and click the OK button to create the group. Outlook Appendix C Working with Journal Entries In Outlook, you may want to keep track of actions that you have performed in relation to specific contacts. You can have Outlook automatically record these actions as Journal entries. A Journal entry can track items such as messages, meetings, and Microsoft Office files. To View Journal Entries To view the Journal, you need to add the Journal button to the Navigation pane. The following step adds the Journal button to the Navigation pane and displays the Journal entries. Click the Configure buttons arrow in the Navigation pane to display a menu. Journal window Point to Add or Remove Buttons to display a menu of buttons to display on the Navigation pane. Click Journal to add the Journal button to the Navigation pane. Click the Journal button to view Journal entries (Figure C 5). Journal button selected Configure buttons arrow Figure C 5
22 APP 6 Appendix C Microsoft Office 00 Specialist and Expert Certifications To Automatically Record Outlook Items You can change the Journal options so that Outlook automatically records items for particular contacts. The following steps turn on automatic recording for Outlook items. Click File on the Ribbon to display the Backstage view. Click the Options button in the Backstage view to display the Outlook Options dialog box. Click Notes and Journal to display the Notes and Journal options. Outlook Options dialog box Notes and Journal category is selected items that can be recorded Journal Options dialog box contacts whose items can be recorded Journal Options button Click the Journal Options button (Outlook Options dialog box) to display the Journal Options dialog box (Figure C 6). Select items in the Automatically record these items list box to identify items to be recorded. OK button Select contacts in the For these contacts list box to identify contacts associated with the items to be recorded. Figure C 6 Click the OK button (Journal Options dialog box) to start automatically recording journal entries. Close the Outlook Options dialog box.
23 TO AUTOMATICALLY RECORD FILES You also can automatically record files in your Journal. If you choose to automatically record files, you would use the following steps.. Click File on the Ribbon to display the Backstage view.. Click the Options button in the Backstage view to display the Outlook Options dialog box. 3. Click Notes and Journal to display the Notes and Journal options. Microsoft Office 00 Specialist and Expert Certifications Appendix C APP 7 4. Click the Journal Options button (Outlook Options dialog box) to display the Journal Options dialog box. 5. Select files in the Also record files from list box to identify files to be recorded. 6. Click the OK button (Journal Options dialog box) to start automatically recording journal entries. 7. Close the Outlook Options dialog box. Outlook Appendix C To Edit a Journal Entry After a Journal entry has been created, you can edit it. The following steps edit a Journal entry. Click the Journal button in the Navigation pane to view the Journal. Save & Close button Journal Entry window Double-click an entry to display the Journal Entry window (Figure C 7). Edit the journal entry as necessary. Actions group Click the Save & Close button (Journal Entry tab Actions group) to save the changes and close the Journal Entry window. journal entry to be edited Journal button Figure C 7
24 0 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Word 2010 Core Items Audience Profile The Core level Microsoft Office Word 2010 User should be able to navigate Microsoft Office Word 2010 software at the feature and functionality level. They should be
TASKS WINDOW The Tasks Window provides a list of the Tasks that you have created. These Tasks can be for your personal Tasks. Tasks can be assigned by you to other people. Tasks can be displayed in the
USC Marshall School of Business Academic Information Services Outlook 2010 Cheat Sheet Aside from a few new features such as Quick Steps and Conversation View, the biggest change in Outlook 2010 from previous
Productivity Tools Objectives 1 Word 2003 Understand Microsoft Office Word 2003 Launch Microsoft Office Word 2003 Open Documents Understand The Working Screen Experiment With The Working Screen Navigate
Page 1 Outlook 2010 One Wednesday, August 7, 9-11 am Agenda: Outlook Search Options Working with Attachments Creating a Signature Marking a Message as Read Flag an item for Follow-Up Reply, Reply All &
Office365 End User Training & Self-Service Migration Manual Simplified Version 1.0 University Systems and Security 5/25/2016 1 P a g e Table of Contents 2 P a g e Table of Contents Introduction to Office365...
Microsoft Outlook 2003 Microsoft screen shots used in accordance with Microsoft rules to be viewed at URL http://www.microsoft.com/permission/copyrgt/cop-img.htm#screenshot Compiled by: Charmaine Morris
Microsoft Office Outlook 2007 Quick Reference Card Outlook 2007 Main Screen The default view opens to the Mail Folder, Navigation Pane, the Inbox, To-Do Bar, and the Reading Pane. The Main Screen provides
Office 365 Navigation Pane: Navigating in Office 365 Click the App Launcher and then choose the application (i.e. Outlook, Calendar, People, etc.). To modify your personal account settings, click the Logon
OWA 2013 Getting Started Our mail server has been upgraded to the Exchange 2013 this has created some changes in our webmail environment. Email A new modern style has been applied to web interface to align
Microsoft Outlook 2011: Getting Started Orientation Before you begin to use the e-mail account that you set up, you should familiarize yourself with some of the user interface elements in Outlook. Let's
Microsoft Outlook on the Web Outlook on the Web App Training Manual College of Lake County Professional Development Center Outlook on the Web App Table of Contents Outlook on the Web App... 3 Accessing
Outlook Web Access (OWA) Tutorial Outlook Web Access 2010 allows you to gain access to your email messages, calendars, contact, tasks and public folders from any computer with internet access. How to access
Outlook Web Access (OWA) PTHS District 209 Table of Contents Welcome to Outlook Web Access (OWA)... 1 To Access Your Proviso E-mail:... 1 If You Use Windows 95 or 98 or 2000 at Home... 2 About the Navigation
Microsoft Outlook 2010 Basics 2 Microsoft Outlook 2010 Microsoft Outlook 2010 3 Table of Contents Getting Started with Microsoft Outlook 2010... 7 Starting Microsoft Outlook... 7 Outlook 2010 Interface...
User Documentation ::MPIfGEDV:: Feature Comparison Between Office Outlook 2003 and Interface Features Outlook 2003 Research Library Task Pane Reading Layout mode Get address properties from Reading Pane
Office 365: Email This class will introduce you to Office 365 and cover the email components found in Outlook on the Web. For more information about the Microsoft Outlook desktop client, register for a
MICROSOFT OUTLOOK 2010 Welcome to Microsoft Outlook 2010! The Ribbon Your new control center. What is new in Outlook 2010? How can Outlook 2010 help me organize and communicate more efficiently. We will
Outlook 2010 Level 2 Table of Contents MS Outlook 2010 Level 2... 1 Personalize Your E-mail... 1 Setting the Default Font for E-mails... 1 Selecting a Default Stationary... 3 Selecting a Default Theme...
Microsoft Office Outlook 2007: Basic Course 01 - Getting Started Slide 1 Getting Started Course objectives Identify the components of the Outlook environment and use Outlook panes and folders Use Outlook
Viewing the GroupWise Home Desktop From the Folder List on the left-hand side of the screen, [Click] on the yourname HOME FOLDER The Home view provides panels of shortcut views which can be customized.
IBM Notes Client V9.0.1 Reference Guide Revised 05/20/2016 1 Accessing the IBM Notes Client IBM Notes Client V9.0.1 Reference Guide From your desktop, double-click the IBM Notes icon. Logging in to the
Outlook 2010 Tips 'n Tricks General Outlook Tips Display Outlook Today Select the Mail folder > Click on your email address to display a customizable "Day at a Glance" view of Outlook. Click the Customize
HGC SUPERHUB HOSTED EXCHANGE EMAIL OUTLOOK WEB APP (OWA) 2010 USER GUIDE V2013.6 HGC Superhub Hosted Email OWA User Guide @ 2014 HGC. All right reserved. Table of Contents 1. Get Started... 4 1.1 Log into
Outlook Inbox Once you log on to Outlook on the Web, the default page is your Outlook Inbox. For detailed information about logging into your account see: Getting Started - Logging On. The Inbox Viewer
A Microsoft Office Word 2010 Selected Element K courseware addresses Microsoft Office Specialist (MOS) and MOS Expert certification skills for Microsoft Word 2010. The following table indicates where Word
2013 Quick Start Guide for Outlook 2013 Outlook is the email client for Microsoft Exchange. It is a comprehensive collaboration tool for organizing all your email, calendars, contacts and appointments.
Getting Started Outlook 2013 Quick Start Guide File Tab: Click to access actions like Print, Save As, etc. Also to set Outlook Options. Quick Access Toolbar: Add your mostused tool buttons to this customizable
OUTLOOK WEB ACCESS UOW USER GUIDE INDEX ACCESSING MAIL... 2 SETTING UP... 2 OPTIONS... 3 VIEWING... 4 ARRANGE MESSAGES... 4 CREATING/SENDING A NEW MESSAGE... 5 REPLYING TO MESSAGES... 5 FORWARDING MESSAGES...
Oracle Beehive Webmail Help and Release Notes Release 2 (184.108.40.206) E20318-01 July 2012 Document updated July 2012 Oracle Beehive Webmail is a Web-based e-mail application that provides instant anytime access
Webmail 7.0 is an online email client which runs in your web browser. Webmail 7.0 allows you to access your email, contact list, and calendar from any computer with an internet connection and a web browser.
Oracle Connector for Outlook 2003 User s Guide MIT IS&T Oracle Connector for Outlook Release Team Revised: January 7, 2005 MIT IS&T Oracle Connector for Outlook Release Team MIT-OCFO-2003-UG.doc Revised
Software Skills Training Enhance Software Application Skills Did you know that many employees do not use company-provided software correctly, efficiently and effectively? Some employees rely heavily on
U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A USING MICROSOFT OUTLOOK 2016 USER S GUIDE FEBRUARY 2016 U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2016 UNIVERSITY OF SOUTHERN
INFORMATION TECHNOLOGY SERVICES AN INTRODUCTION TO OUTLOOK WEB ACCESS (OWA) The Prince William County School Division does not discriminate in employment or in its educational programs and activities against
BrainStorm Quick Start Card for Microsoft Outlook Web App 2010 Getting Started Microsoft Outlook Web App 2010 is a comprehensive, web-based collaboration tool that makes it easy to send and receive e-mail,
Outlook Hints and Tips Customizing the Outlook View... 2 The Reading Pane...2 AutoPreview...2 Arranging the Inbox...2 Mail Folders...3 Customizing the Tool Bar...4 The Folder List...5 New Mail Options...
Outlook 2013 & 2010 Lync Messanger Outlook 2013 Tabs Ribbon Reading Pane Message View Navigation Pane Status Bar Setting Options Customizing Your View Modify the Navigation Pane Modify the Reading Pane
Office 365 Training For the 1 P age Contents How to Log in:... 3 Change Your Account Password... 3 Create a Message... 4 Add a Signature... 4 Learn About Inbox Rules... 5 Options > Automatic Replies...
TABLE OF CONTENTS CHAPTER 1...1 A QUICK OVERVIEW OF THE MICROSOFT EXCHANGE CLIENT...1 BASIC CONCEPTS AND FEATURES...1 STARTING THE MICROSOFT EXCHANGE CLIENT...1 SETTING OPTIONS FOR YOUR MESSAGES...3 LOOKING
Office 0365 Mail Logging into Email Navigating your Mailbox: Reading messages New messages New mail folders Reply/Forward/Print/Delete Organizing your Mailbox Mark, Flag, Pin messages Filter, Sort, Conversation
Outlook Web Access Exchange Server Version 2.0 Information Technology Services 2008 Table of Contents I. INTRODUCTION... 1 II. GETTING STARTED... 1 A. Logging In and Existing Outlook Web Access... 1 B.
HPCSD June 2014 Table of Contents Accessing Your Email The OWA Window Creating a New Message Attachments Deleting a Message Creating a New Contact Create a Personal Distribution List Options (Automatic
PowerPoint Tutorial 2: Adding and Modifying Text and Graphic Objects Microsoft Office 2013 2013 Objectives Insert a graphic from a file Insert, resize, and reposition clip art Modify the color and shape
Sharing Microsoft Office Outlook 2016 University of Salford Table of Contents Table of Contents... 2 Introducing CustomGuide Training Manuals... 9 How it Works... 10 The Fundamentals... 11 Understand the
Office 365 Outlook Web App Office 365 Outlook Web App (OWA) is a mail, calendaring and scheduling program. In addition, OWA offers connectivity to other cloud features of Office 365 such as SharePoint.
Tame your Inbox Quick Reference Card See also Assign a color category to an e-mail message Add or remove a flag for follow up Find a message or item with Instant Search Change how the Message List is arranged
Microsoft Excel 2013 Quick Reference Card The Excel 2013 Screen Free Cheat Sheets! Visit: cheatsheet.customguide.com Keyboard Shortcuts File tab Name box Quick Access Toolbar Active cell Title bar Rows
OUTLOOK WEB ACCESS (OWA) USER S GUIDE Exchange 2003 Version - OWA Guide TABLE OF CONTENTS WHAT S NEW IN OWA 2003?...2 General...2 Inbox and Message Composition...2 Tasks...2 INTRODUCTION TO OWA...3 Web-Based
FM TBBBB 39909 10/27/06 4:06 PM Page iii Contents FMTOC TBBBB 39909 Page iii 10/20/06 MD Preface To the Student Introduction to Microsoft Windows XP and Office 2003 ix xiv Objectives WIN 4 Introduction
PowerPoint is a slide show presentation program. Use a slide show to convey your message to an audience. PowerPoint can be used for education, employee orientation, business promotion, team motivation,
Outlook 2016 for Mac: Basics FINAL 2015. All Rights Reserved. California State University, Bakersfield June 24, 2015 REVISION CONTROL Document Title: Author: File Reference: O2016 Outlook Mac Basics Staff
Welcome to the new 2010 OutlookWebApp (OWA) How to access: Within the district, on a district computer, type MyMail into any browser, like Firefox or Internet Explorer. Or, Go to 535net, under Menu, Applications,
EVERY NATION OUTLOOK WEB ACCESS (OWA) USER S GUIDE Exchange 2003 Version Revised September 2005 TABLE OF CONTENTS WHAT S NEW IN OWA 2003?...2 General...2 Inbox and Message Composition...2 Tasks...2 INTRODUCTION
Master Microsoft Outlook! A Smarter Way to Use Email, Calendars and More Outlook Topics The Ideal Outlook Environment Email Management a New Level Calendar Quick Tips Use Outlook for Project Management
Course content and pricing for all Microsoft Office 2013 online learning modules are listed within this document. Microsoft Office 2013 Online Training Courses Hours (Total and per module) Price per module
Outlook Skills Tutor Lakewood School District Open Outlook Working with the Inbox Receiving new email Sorting your Inbox Reading email Using the Reading Pane Sending, replying to, and forwarding messages
I. PERSONALIZING YOUR OUTLOOK TURNING ON/OFF THE READING PANE In the OWA, a preview of your e-mail message is displayed on the right side of your message list by default. To move or remove this reading
Quick Start Guide for Lotus Notes 8.5.1 ELEMENTS OF LOTUS NOTES... 2 SOME NEW FEATURES:... 2 HOME PAGE... 3 Customize the Home page... 4 SET USER PREFERENCES... 4 Personalizing Your E-mail... 5 Personalizing
MS Word 2007 MS Outlook 2013 Level 1 Table of Contents MS Outlook 2013... 1 Outlook 2013 Interface... 1 The Ribbon in Outlook 2013... 2 Sneak a Peek... 2 Pin a Peek... 3 Managing the Size of the Outlook
Sample Pages Certification Prep Series by D. Michael Ploor Start on Monday. Test on Friday. Certification Prep Series consists of individual guides that provide practice in the basic skills needed to be
Microsoft Entourage 2008 Prepared by Computing Services at the Eastman School of Music May 2008 1 Table of Contents Appearance of Microsoft Entourage... 4 Email... 4 Reading New Email... 4 Sending a New
MS Outlook k2007 training i Facilitator: Joanne Garcenila Calinao Email address: email@example.com NJMS Technology Support Services We will be looking at What s new in Outlook 2007 Getting Started with
Questions and Answers with Detailed Explanations and Objectives Vendor: Microsoft Certification: Microsoft Office Specialist Exam Code: 77-884 Exam Name: Outlook 2010 Total Questions: 210 http://www.testkingweb.com/microsoft-77-884.html
PowerPoint 2003: Advanced Instructor s Edition ILT Series COPYRIGHT Axzo Press. All rights reserved. No part of this work may be reproduced, transcribed, or used in any form or by any means graphic, electronic,
Intermediate PowerPoint Developing Interactive Lectures with PowerPoint 2007 [Type the document subtitle] 2 P age Table of Contents Customize Slide Theme and Background... 2 Apply Animated Effects... 3
Microsoft Publisher 2010 Chapter 2 Publishing a Trifold Brochure Objectives Discuss advantages of the brochure medium Choose brochure options Copy and paste with paste options Wordwrap text Format characters
TECHNOLOGY COMPETENCY ASSESSMENT MODULE Microsoft Outlook This module was developed to assist students in passing the SkillCheck Incorporated Microsoft Outlook Technology Competency Assessment. This module
GroupWise to Outlook Feature Translation This document highlights some of the differences between GroupWise and Outlook. The table below maps the features/functions of GroupWise to the equivalent features
https://exchange.billings.k12.mt.us Enter your username Enter your password Available folders This is the folder view. From here you can view your inbox, calendar, or any other folder shown on the left.
Sample Pages Certification Prep Series by D. Michael Ploor Start on Monday. Test on Friday. Certification Prep Series consists of individual guides that provide practice in the basic skills needed to be
Outlook 2007 Department of Computer Science and Engineering 2008 This document was prepared by the Department of Computer Science and Engineering for faculty and staff at the University of South Carolina
PowerPoint 2003: Basic Instructor s Edition ILT Series COPYRIGHT Axzo Press. All rights reserved. No part of this work may be reproduced, transcribed, or used in any form or by any means graphic, electronic,
USER GUIDE EBMS SECURE EMAIL MailGate USER REGISTRATION When a secure email is sent to a new user, Secure Mailbox generates a notification and sends it to their email account. The notification contains
E-Mail: OUTLOOK WEB ACCESS (OWA). Your email address is: firstname.lastname@example.org These instructions can be found on the MCCSC web site www.mccsc.edu. Under Outlook Web Access on the lower right, click on Overview
Page 1 of 5 Outlook > Contacts Create and work with a distribution list Show All A distribution list is a collection of contacts. It provides an easy way to send messages to a group of people. For example,
Outlook Create a Contact Group A Contact Group is a named collection of e-mail addresses saved as a single entry in the Contacts folder. When an e-mail is addressed using the name of the contact group,
WHAT'S NEW UVC MOBILE APP VERSION 1.5 1. The Remember Me option allows the user to save their login credentials. 2. Click on the menu button to access the Contacts, Tasks, Settings and About screen. 3.
Getting Started with the Outlook Web App In your browser, enter Outlook.lagcc.cuny.edu to access the LaGuardia Community College Outlook Web App. Login with your Active Directory Credentials. After a successful
OWA training class Launching OWA Cortland email can be accessed at email.cortland.edu and then entering your credentials. Enter credentials here It can also be accessed through MyRedDragon. 1. 2. 3. 4.