Introduction to One Portal Resources, Outlook & LLEAP. General Clinical Orientation

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1 Introduction to One Portal Resources, Outlook & LLEAP General Clinical Orientation January 2017

2 Key Points» One Portal (Intranet) ~ Resources to help you» Microsoft Outlook ~ Staying informed» LLEAP ~ The patient s electronic medical record (EMR)

3 One Portal (IntraNet) & InterNet

4

5 API PeoplePortal OWL Portal LLEAP MC Mail Find People Log in Time & Attendance Benefits/Payroll Organization Wide Learning Policy I-95 Organization Wide Learning Institute Electronic Medical Record Outlook Pager Directory Policy M-4 Chain of Command Create favorites

6 About Policy Tech Tips & Tricks Set up favorites

7 Policy how we do business Categories Clinical Guidelines Department Documents Document Types Standardized Procedures Keyword search Policy A-2 Approval & Review of Policies & Other Guiding Documents Policy A-2.A Administrative Policy & Procedure Development Policy A-2.B Definitions, Scope & Authority for Standards Documents

8

9 Social Media When Posting When in doubt leave it out Does it violate HIPAA Will it negatively impact the patients we serve a coworker the LLUH brand you.... Information Systems Policies You are responsible for any access made under your User ID and password Information Classification & Protection (Policy E-12) Social Networking & Media (Policy I-97) Use of Cloud Computing (Policy A-63) Personal Phone / Electronic Device Usage (Policy I-62)

10 Apps Desktops Clinical Ancillary Administrative Practitioner Privileges Reference

11

12 Reference Desktop Del E. Webb Library ext Abuse Reporting Requirements Advance Directive Forms

13 Pager Directory Policy M-4 Chain of Command Mosby s Patient Care Practices Policy Q 3 Nursing Standards of Practice Electronic Event Reporting

14 Report events without delay 14 different categories Answer questions regarding event

15 Change drop down to Manuals Nutrition Care Manuals Academy of Nutrition & Dietetics Infection Control Manual Emergency Operations Plan Policy T-12 Emergency Preparedness Program

16 One Portal Treasure Hunt» Complete during Unit Orientation» Return to Manager

17 Microsoft Outlook» Manager will request access» To access at work ~ Top menu option ~ Webmail icon Clinical desktop» To access from home ~ mcmail.llumc.edu» Caution attachments with viruses and unknown PDF files» Abuse» Do not forward chain s ( Policy E-12)

18 Information Services staff will NEVER ask you to confirm or update your ID and password by sending you an link.

19 Microsoft Outlook Do you want your phone to sync with Outlook? ~ Phone must have Password Protection You must complete the Communication Network Services (CNS) form & return it to CNS ~ Located B102 ~ Fax to

20 Patient s Electronic Medical Record LLEAP (Loma Linda Electronic Access Portal)» Seamless electronic medical record» Inpatient & Outpatient» MDs enter orders in LLEAP» All staff chart & view results in LLEAP» Patients have access to portions of their medical record

21 LLEAP Training» Check your HR paper work for class date/time» Before class - test your Outlook User ID & password» MVP 222/224 is cold / room location» Bring a sweater / jacket» Bring your own water bottle

22 Patient s Electronic Medical Record LLEAP (Loma Linda Electronic Access Portal) Our Values» Teamwork ~ Communication ~ Patient safety» Integrity ~ Clinical data integrity» Excellence ~ Patient centric care

23 Review» What types of resource information will you find on the One Portal page?» What does OWL stand for?» What is the patient s EMR called?» What is the EER?

24 Review» Do you need a password to access: ~ One Portal? ~ InterNet?» Can you access from home?» What can CNS do for you & your ?

25 Resources to Help You» Internet Explorer / One Portal ~ Help Desk ext 48889» ~ Help Desk ext 48889» Clinical Systems ~ Help Desk ext ~ Super Users

26 Policies / Regulatory Requirements» E-12 Information Classification & Protection» I-97 Social Networking & Media Policy» A-63 Use of Cloud Computing» I-62 Personal Phone / Electronic Device Usage» I-95 Organization Wide Learning (OWL) Institute» T-12 Emergency Preparedness Program» Q-3 Nursing Standards of Practice» M-4 Chain of Command for Physician Contacts / Differences in Professional Opinion» Regulatory requirement for Diet Manual» Regulatory requirement for Emergency Plan of Operation Manual

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