JTEKT Supplier Network (JSN) SUPPLIER GUIDELINES Presented by P. Lacina & A. Thomas Revision: June 2014

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1 Supplier Network (JSN) SUPPLIER GUIDELINES Presented by P. Lacina & A. Thomas Revision: June 2014

2 PRESENTATION PURPOSE THE PURPOSE OF THIS PRESENTATION IS TO PROVIDE SOME GUIDELINES TO /Koyo SUPPLIERS BY USING THE «JSN» PORTAL TO ANSWER A COMPLAINT/CONCERN LOGGED BY A /Koyo PLANT 2

3 HOW TO ACCESS THE «JSN» PORTAL JSN PORTAL URL: 3

4 Supplier Network (JSN) General Information Four Main Sections for Suppliers Home page Supplier Network Sections Shared Forms Related to SQAM Supplier Maintenance Log In Section 4

5 LOGIN TO SUPPLIER NETWORK 5

6 LOGIN TO SUPPLIER LIST DMR/CARPAR 6

7 LOGIN TO «JSN» PORTAL If you are not registered on JSN, please click on above link. Note: Each /Koyo supplier shall be registered on JSN in order to be able to see and respond to complaints/concerns from /Koyo plants. 7

8 JSN SHOWS SUPPLIER S S INFORMATION 8

9 DISPLAY DMR LIST BY CLICKING ON ONE OF THE APPROPRIATE HYPERLINKS 9

10 THE DISPLAY WILL SHOW THE LIST OF DMRs PENDING FOR A REPLY OR WITH THE APPROPRIATE STATUS Requested submission of Containment Actions (D1-D3) Requested submission of Root Cause & Cor. Actions (D4-D6) Requested submission of D7-D8 10

11 ALL DMRs WITH THEIR DIFFERENT STATUS CAN ALSO BE DISPLAYED 11

12 TO OPEN THE DMR JUST CLICK ON THE HYPERLINK

13 WHEN OPENING THE DMR THE TOP OF THE PAGE DISPLAYS GENERAL INFORMATION RELATED TO THE DMR IF MORE DETAILS ARE NEEDED CLICK «VIEW MORE DETAILS» 13

14 DMR FLOW (Complaint & Concern) 14

15 THE FIRST LOOP IS TO COMPLETE POINTS D1 D3 HOW TO USE BUTTONS SAVE & SUBMIT THE SUPPLIER CAN SAVE HIS WORK AT ANY TIME WHEN HE IS COMPLETING A 8D REPORT THE SUPPLIER CAN WORK ON THE DMR USING THE SAVE BUTTON THROUGHOUT EACH PHASE OF THE DMR. WORK WILL BE SAVED, UNTIL IT IS READY TO SUBMIT EACH TIME A SUPPLIER USES THE «SAVE» BUTTON THE /Koyo DMR AUTHOR IS AUTOMATICALLY NOTIFIED BY E MAIL E AND CAN CHECK THE PROGRESS OF DMR. THE SUPPLIER CAN SUBMIT HIS WORK AT ANY TIME ONCE HIS ANSWER IS READY TO BE SUBMITTED. ABOVE RULES ARE VALID FOR ALL THREE LOOPS REGARDING 8D SUBMISSION 15

16 THE DMR STATUS AFTER FIRST LOOP (D1 D3) D3) AFTER D1 D3 IS SUBMITED AND APPROVED BY /Koyo THE DMR STATUS IS MOVED INTO THE SECOND LOOP «D4 D6» OR WHEN SUBMITTED D1 D3 IS REJECTED BY /Koyo THE DMR STATUS IS MOVED BACK INTO THE FIRST LOOP «D1 D3» IN THIS CASE SUPPLIER SHALL SUBMIT CORRECTED RESPONSE 16

17 THE SECOND LOOP IS TO COMPLETE POINTS D4 D6 In this second loop, supplier is requested to complete points D4-D6 but the supplier can still also update points D1-D3 in order to report for example results of containment actions. 17

18 THE DMR STATUS AFTER SECOND LOOP (D4 D6) D6) AFTER D4 D6 IS SUBMITED AND APPROVED BY /Koyo THE DMR STATUS IS MOVED INTO THE THIRD LOOP «D7 D8» OR WHEN SUBMITTED D4 D6 IS REJECTED BY /Koyo THE DMR STATUS IS MOVED BACK INTO THE SECOND LOOP «D4 D6» IN THIS CASE SUPPLIER SHALL SUBMIT CORRECTED RESPONSE 18

THE THIRD LOOP IS TO COMPLETE POINTS D7 D8 Comment (Explanation why answer No was selected) 1/ The Supplier cannot SAVE/SUBMIT if either YES or NO per each question is selected!

19 THE THIRD LOOP IS TO COMPLETE POINTS D7 D8 Comment (Explanation why answer No was selected) 1/ The Supplier cannot SAVE/SUBMIT if either YES or NO per each question is selected! 2/ When selected YES Due date & Finish Date fields are MANDATORY: a/ Supplier can Save only when minimum Due Date is entered b/ Supplier can Submit only when Due Date & Finish Date is entered 3/ When selected NO Comment fields are MANDATORY: Supplier can Submit only when TEXT is entered into comment field. In this case the supplier is requested to explain why answer NO was selected! 19

20 THE DMR STATUS AFTER THIRD LOOP (D7 D8) D8) AFTER D7 D8 IS SUBMITED AND APPROVED BY /Koyo THE DMR IS «CLOSED» OR WHEN SUBMITTED D7 D8 IS REJECTED BY /Koyo THE DMR STATUS IS MOVED BACK EITHER INTO THE SECOND LOOP «D4 D6» OR INTO THE THIRD LOOP «D7 D8» IN THIS CASE SUPPLIER SHALL SUBMIT CORRECTED RESPONSE 20

21 ADDITIONAL FEATURES AND ENHANCEMENTS 21

22 ATTACHMENTS BY CLICKING ON THE ATTACHMENT BUTTON AND ON THE HYPERLINK YOU HAVE ACCESS TO THE AUTHOR DMR ATTACHMENTS* *THE ATTACHMENTS ARE MADE AVAILABLE EACH NIGHT AND CAN ONLY BE SEEN S THE NEXT DAY, WORK IS IN PROGRESS TO BE VIEWED AT THE SAME TIME AS DMR IS RECEIVED 22

23 ATTACHMENTS BY CLICKING ON THE «CLICK HERE» HYPERLINK BUTTON YOU ARE DIRECTED TO THE DMR AUTHOR E MAIL E AND YOU CAN POST THE ATTACHMENTS SUPPORTING THE DMR CORRECTIVE ACTIONS 23

24 Supplier Network (JSN) Summary Access is via a Userid and Password Multiple Login ID s per Supplier Primary electronic interface between and Koyo / Group and Suppliers. Suppliers have access to specific performance information: Complaints, Scorecards (Key Suppliers), SQAM including all related forms, etc. Suppliers submit complete 8D reports via JSN. Facilitates communication and documentation with suppliers. Portal Tracks Supplier Quality performance, Suppliers respond on line. Data is archived and it is easy to get. 24

25 END OF PRESENTATION