National architecture for digital services in Finland, Suomi.fi Services

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1 National architecture for digital services in Finland, Suomi.fi Services In a Nutshell Version 2.0 Population Register Centre

2 Programme Producing Suomi.fi Services The National Architecture for Digital Services Programme Production use and development Schedule Projects Suomi.fi Services for organizations Steering Ministry of Finance Operation Population Register Centre Budget 100 million Roles and authorizations Service views Data exchange layer Digital authentication Web Service Other digitalization development Producing the services is a statutory task of Population Register Centre and other service producers.

3 Background All projects are operating at full speed Several sub projects Positioning the Suomi.fi-services in the end-user s digital service process is presented below Coherent user experience Service discovery Authentication Digital service Roles and authorities Base register data Interaction Decision Suomi.fi Web Service Suomi.fi e- Identification Suomi.fi e- Authorization Suomi.fi Data Exchange Layer Suomi.fi Messages Suomi.fi Messages Suomi.fi Finnish Service Catalogue Authorization Register Suomi.fi Web Service Suomi.fi Web Service Suomi.fi Web Service Suomi.fi Maps

4 Suomi.fi Services

5 FOR THE END-USER citizen company representative official Web Service e-identification Messages e-authorizations Public Service Info Business Info FOR THE SERVICE PROVIDER authority company / community Finnish Service Catalogue Service Management Data Exchange Layer Examples

6 Service Providers - Web Services - Systems - Registers - Authentication tools - Data center and operational services Web Service for citizen, company, official e-identification Messages e-authorizations - Service information - Guides - Access to services - Single sign-on - My data / Company data - My/Company s messages - Acting on behalf of another person or company Communication, support - Esuomi.fi during the program - Public Service Info - Business Info Service Management - Common for all services - Service onboarding and management - Customer support for service providers Finnish Service Catalogue Data Exchange Layer

7 Service users Web Service SERVICE PLATFORM e-identification e-authorizations Messages Service Management Finnish Service Catalogue Data Exchange Layer Service providers

8 The Digital Service Platform makes it easier for service providers to meet user demands European Service Providers Digital Single Market European Users APIs / data / configuration User experience / interface api.suomi.fi avoindata.fi Suomi.fi Web Service Messages mobile app Suomi.fi Services Service Management e-identification Web Service Messages e-authorizations Maps Payments? Finnish Service Catalogue Data Exchange Layer Data registers Analytics Data center and operational services

9 Suomi.fi e-authorizations Enables acting on behalf of another person or a company.

10 Suomi.fi e-authorizations in Short Enabling online checking of a person s authority for making transactions on behalf of other persons or organizations, and giving these authorizations. Grandparents Children Katri 66 years Liisa Kumpulainen 35 Ossi 70 years Martta 72 Aarno 75 Matti Kumpulainen 37 Anni 7 Onni 2 Elias 16 Ex-wife Companies Accounting bureau Accountant Maija s Company Maija Matikainen 40 Entrepreneur Right to make transactions on behalf of another

11 Suomi.fi e- Authorizations 1. Registry based checking of a person s authority for making transactions on behalf of other persons or organizations 2. Requesting and/or creating digital authorizations REQUEST? APPROVAL Authorizations Registry

12 Suomi.fi Web Service Citizen s and company s window to public services.

13 Suomi.fi Web Service 1. Digital Services easily accessible 2. Information about all service channels Suomi.fi Web Service 3. Own data in public services 4. Messages and interaction with public authorities Services My Messages 5. Smart service guides My Data Suomi.fi Web Service = Suomi.fi + EnterpriseFinland.fi Suomi.fi Finnish Service Catalogue

14 Suomi.fi Web Service = National service for citizens, entrepreneurs and officials = Suomi.fi+EnterpriseFinland.fi The user can: in different roles, easily find public services (based on Finnish Service Catalogue) see their own data in several base registers receive push services, messages and documents (Messages) from authorities according to their unique situation (life events) and official (register-based) digital profile authorize another person to act on their behalf. My data Service guides Finnish Service Catalogue Services Local service view (municipality's services) Messages Digital services, single sign-on Service points and service map CMS and publishing processes ROLE 1 Citizen Entrepreneur Official TARGET GROUP 2 Employer, employee Student Unemployed Etc. Support and guidance Analytics, statistics e-authorizations

15 Suomi.fi Finnish Service Catalogue All necessary service data in one place.

16 Suomi.fi Finnish Service Catalogue A new base register with standardized metadata of Digital services Local service points Telephone services Includes open API for all information A new law will make it mandatory for all public service producers to manage the metadata descriptions of their services in this repository An essential component of Suomi.fi Web Service = an interoperable resource for service metadata

17 Suomi.fi Finnish Service Catalogue Suomi.fi Finnish Service Catalogue makes data easily accessible and makes it possible to produce service data at one go, as a part of the normal service production. Own service data Other service data Suomi.fi Finnish Service Catalogue Services and their channels defined in a uniform way Possibility to utilize data in any digital service Suomi.fi Web Service Own digital service Other digital services

18 Suomi.fi Data Exchange Layer Unifying digital services and securely exchanging data.

19 Suomi.fi Data Exchange Layer in Short A standardized way to exchange data between organizations and the possibility to create secure service collections. Suomi.fi Data Exchange Layer Integration Catalogue Environment Data exchange

20 Suomi.fi Data Exchange Layer Base registers Government services Municipalities services Private sector services Government network Municipalities networks ESB ESB Suomi.fi Data Exchange Layer ( X-Road in Finland ) Internet Suomi.fi Web Service Citizens Companies Officials Finnish Service Catalogue e-identification e- Authorizations API catalogue X-Road Admin Logs, reports, security National service architecture for digital services

21 Suomi.fi e-identification Replacement for Tunnistus.fi and Vetuma services.

22 Suomi.fi e-identification Strong identification to public services Replaces current Vetuma and Tunnistus.fi services, incl. Centralized contracts and financing Provides Single Sign-on to all public services (SAML 2.0) Supports strong authentication using bank authentication (Tupas), mobile certificate and card authentication (HST) Eidasfederation between EUcountries Browser based, scalable, secure, responsive and accessible (WCAG AA level audited)

23 How does it work? Suomi.fi e-identification Digital Service Redirection for authentication Provides digital service Public organization Admin view Suomi.fi e-identification Uses the selected authentication tools Main user User management etc. Management Technical Service management and configuration IT provider

24 Suomi.fi Messages Straightforward interaction with public organizations.

25 Suomi.fi Messages We enable digital messaging for the authorities regardless of the format the client prefers to receive alerts and messages. Suomi.fi Messages Delivery of messages to the preferred channel Digital mailbox Alerts Two-way communication Authority s digital service Suomi.fi Web Service My Messages

26 Suomi.fi Messages 1. A centralized message operator that enables the digitalization of Finnish authorities messaging 2. Delivering different types of messages: - Digital post (sending and receiving) - Alerts (text message and ) - Event notifications - Paper mail 3. My Messages section (digital mailbox) for end-users in the new Suomi.fi Web Service + a mobile app Replaces the current Asiointitili service in 2017.

27 More information and support material: Beta version: beta.suomi.fi

SERVICE DESCRIPTION. Population Register Centre s online services

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