Getting Started. Logon to Portal

Transcription

1 NC4 MISSION CENTER FS-ISAC QUICK REFERENCE GUIDE Getting Started Logon to Portal To login to the FSISAC portal, go to the url: The login requires the same username, password, and token code from assigned RSA token. Logon Screen Upon successful authentication, the system will prompt you to set up and answer two security questions. These questions are used by the Support team to verify identity, as well as enables users to use the Self-Service Password Reset function.

2 NC4 MISSION CENTER FS-ISAC QUICK REFERENCE GUIDE Self-Service Password Reset *Note: You must have both security questions answered in order to use the Self-Service Password Reset feature. On the login screen, click the Forgot Password/Passcode? link.

3 NC4 MISSION CENTER FS-ISAC QUICK REFERENCE GUIDE Fill in the username, address, CAPTCHA code, and click to send the reset . The system will deliver a notification to the external address with prompts in resetting the password. Updating Account Information It is very important to keep your account identification information current. If you need to change your contact numbers, address where you receive notifications, updated your password, or change your security questions, access Account Details by clicking on your name in the upper right corner of the screen. Submission Approval Notification Member Submission Application This tool is used by FS-ISAC members to submit information to the SOC analysts. Members have the ability to submit Cyber, Physical or Other information. Each submission form will open when the desired category is selected. Keep in mind the following points: Fields required to be completed before saving the form are marked as such Contact name, company, phone number, and address are all optional, ensuring that you may submit information anonymously. If you wish for your identity to be known or to provide contact information to an analyst, you may complete one or more of these fields. Clicking the Submit button on any of the forms will deliver your submission to the SOC analysts for further analysis and potential publishing to a larger member audience.

4 NC4 MISSION CENTER FS-ISAC QUICK REFERENCE GUIDE Intelligence Viewer The intelligence Viewer is used by portal members with the appropriate access privileges to view a wide range of analyst-approved records. Records are grouped into lists and can be further sorted, filtered, and selected in order to read the entire record. Visibility of records in the Intelligence Viewer is determined by analysts who use a dedicated console to post and update records in the viewer. Analysts assign access privileges to individual groups of users based on their role/membership level (ie, Basic, Core, Premier), so the records that you have access to in the Intelligence Viewer are not necessarily available to your colleagues or other peers in the portal. The Intelligence Viewer is a read-only application, so no changes or amendments can be made to the records visible in any of the lists. Record types available in the Intelligence Viewer include the following:

5 FSISAC PORTAL QUICK REFERENCE Recent Submissions All Reports Crisis Content Cyber Incidents Cyber Threats Cyber Vulnerabilities Physical Incidents Physical Threats Announcements CISCP Reports Collective Intelligence Emergency Resources Law Enforcement Directory Requests for Information Alert Profile The Alert Profile tool allows users to manage their addresses and alert preferences per address. The primary address on the account, as well as any secondary addresses set up in the user s account details, is populated within this list. Click on the + icon to add additional addresses, as well as the delete icon to remove. If your membership level is Premier or above, you have the option to select HTML or XML notifications. All other membership levels will automatically receive HTML notifications. There is an option to turn Alert Notifications on or off, so you will or will not receive any alerts from the SOC analysts. The reports are still available within the Intelligence Viewer on the portal, but external notifications will not be delivered. Additionally, you are able to select which report types to receive Alerts. For CISCP and Collective Intelligences Reports, you can also choose specific Types to receive the reports NC4 INC. ALL RIGHTS RESERVED. 5

6 FSISAC PORTAL QUICK REFERENCE Member Directory The Member Directory tool allows users to view the list of Users within their specific member organization, as well as view all POCs from all the member organizations. The POC types are Primary Contact, Physical Security, Privacy Security, InfoSec, Fraud, Business Continuity, Payments, Regulatory Compliancy, and Ops Center. It is up to the Primary Contacts to create the different POCs for their organization. A Primary Contact may choose to Opt-Out (depicted by the red icon) their member organization, in which case, only the Primary Contact s information will display. All other POC types are hidden from view. Collaboration Tools Document Library The Document Explorer is a tool used to share documents within a user s organization or community. Users can create folders and upload documents within those folders NC4 INC. ALL RIGHTS RESERVED. 6

7 FSISAC PORTAL QUICK REFERENCE The default view of the Documents and Media portlet displays the contents of the Home folder. The links on the left side of the portlet windows are filters. You can use these filters to choose what you want the main window of the portlet to display. Recent Documents displays documents users have recently uploaded, edited or downloaded. My Documents shows your documents; in other words, the documents you have uploaded. Basic Document and the document types listed below it are also filters. Document Library In the main window of the Documents and Media portlet, you can click on a document to view details about it, including the version number, version history, status, uploader and user who last edited it. Depending on the document, some automatically extracted metadata may also be displayed, such as the document creator, author, title, content type, creation date and last modification date. In the case of audio or video files, the duration would also be displayed. Depending on the role given to each user within the Document Library and for a specific folder, the Actions button displays different actions that can be taken on a folder or document. Cancel Checkout: lets you check in a document that you had checked out but did not make any changes to. Using this option will prevent the Documents and Media portlet from incrementing the document s version number and saving an identical version of the document. Checkin: lets you check in a document that you have edited. Its version number will increment and the previous version will be saved. Checkout: lets you check out a document that you would like to edit. This option prevents anyone else from modifying it while you are working. Move: allows you to choose a new location for a document or folder within the portlet s file system. You can move multiple documents and folders at the same time. Moving documents and folders is also possible via drag & drop. Delete: allows you to remove a document or folder from the portlet. You can delete multiple documents and folders at the same time NC4 INC. ALL RIGHTS RESERVED.

8 NC4 Support Center Contact FSISAC PORTAL QUICK REFERENCE If a user has any questions on how to navigate through the portal, functional questions, or are having difficulties logging into the FS-ISAC portal, the NC4 Support Center is available. The NC4 Support Center is available 24x7. Phone: support@nc4.us 2013 NC4 INC. ALL RIGHTS RESERVED. 8