How to pay your Company s Corporate Card statements

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AMERICAN EXPRESS CORPORATE CARD PROGRAM Remittance Guide Company s Corporate Card s Home Welcome to the American Express Corporate Card Program!

1 AMERICAN EXPRESS CORPORATE CARD PROGRAM Remittance Guide Company s Corporate Card s Home Welcome to the American Express Corporate Card Program! This guide has been designed to help you pay American Express Corporate Card (otherwise known as remittance ). Establishing a robust remittance process is essential to: Ensure s pay their bills in a timely and accurate manner Avoid incorrect s (and therefore late fees) Facilitating a seamless Corporate Card Program experience.

2 new When you begin American Express Corporate Card, you and Accounts Payable team should be familiar with; Your full 15-digit Corporate Card number, which will begin with 3760 or 3779 (if you have an Individual Account) 6-digit Master Control Account Number (if you are making a full balance for a centrally settled account) Your terms and details of when s are due Details of how bill will be paid. This may be through transferred s to American Express or Direct Debit The correct American Express bank account to transfer into, if you are not paying via Direct Debit. Our experience working with numerous customers has shown that it s helpful if Account Payable Team understands what needs to happen in order for you to pay American Express. Paying on time and providing all the necessary to American Express will enable us to process s correctly. It also reduces the risk of any of employees being inconvenienced. Your assigned Account Development or Implementation Manager will work closely with you to design a reconciliation process that is best suited to organisation s needs.

com/australia Sample only For Central Billed s: Please refer to the Activity Report, which is a PDF housed in the @Work Reporting Platform.

3 Payment Information To find how much needs to be paid on each Card, you can follow steps depending on how Corporate s are set up in Company s. For Individually Billed s: Please refer to online Card s by logging in at americanexpress.com/australia Sample only For Central Billed s: Please refer to the Activity Report, which is a PDF housed in Reporting Platform. This will provide you with real-time Card Program preferences. (Please note that recent Corporate transactions may take up to 72 hours to appear on this report, due to pending transactions needing to be processed by the Merchant s bank provider). Sample only

4 When paying Corporate Card s, please pay particular attention to the country that account is set up in, as American Express has separate bank accounts designated for particular countries. Your will display which account should be made to. If you have Accounts in multiple countries (e.g. Australia, Singapore and Hong Kong), you must pay each account separately. Unfortunately, American Express cannot accept combined s across countries and currencies. Best practice to avoid misallocations: Your Corporate Card account must be paid separately to any other American Express account. Please do not combine s for any other products you may have with American Express The Company name on remittance needs to be the same as the Company name on the bank account paying the (not the Company trading name) Ensure you show full 15-digit Corporate Card number on remittance advice; please do not mask or hide numbers. American Express recommends that you use a secure channel, as per organisation s standards and policies The American Express ANZ Remittance team ( ANZ Corporate Rempro ) operates from 12pm to 8pm AEST. They will contact you on Business Day 2, 3 and 5 to complete if you have provided an incorrect remittance advice Please ensure the contact details for Accounts Payable individual/s ( and business contact number) are regularly updated and ensure that you have Customised Real Reporting switched on. Please contact Program Administrator (PA) Servicing on from 8:30am 5:30pm AEST for assistance in completing request.

5 1. Direct Debit If you have chosen to pay via Direct Debit, you do not need to take any action. American Express Australia Limited will debit the amount due from nominated back account on the agreed date. 2. E-REM American Express E-REM is an advanced system that gives Company the flexibility to generate electronic remittance advice from own systems, and automatically submits them to American Express, making it easier for you to pay each month. E-REM is American Express preferred method If you select this option, we will receive an E-Remittance file via Secure Internet File Transfer (SIFT). It is a flexible, fast and accurate way to pay account at any time via Electronic File Transfer (EFT). If you are not registered for Direct Debit or would like to take advantage of E-REM, please contact Account Development Manager for further. 3. Cheque All cheques should be accompanied by a remittance advice (please see final page of this document) and sent to: American Express Australia Limited GPO Box 3928 Sydney NSW 2001 Australia Please allow 7 days for receipt and allocation of cheques.

4. Electronic Funds Transfer Please make to the following bank account no later than three Business days prior to cycle cut: Bank Westpac Banking Corporation, Sydney Branch Account Name American

6 4. Electronic Funds Transfer Please make to the following bank account no later than three Business days prior to cycle cut: Bank Westpac Banking Corporation, Sydney Branch Account Name American Express Australia Limited BSB Number Account Number When you make the, we also ask that you send an to with the following mandatory : Part A: Please quote the following in the subject line (Screenshot 1): Total amount paid Company name on the bank account paying the EFT Date of Example: $15,000, B Company Ltd, 13/03/2015 Part B: In the body of , please quote : Master Control Account number (MCA in the form of CID XXXXXX) Securely attached Excel Remittance Advice template (Screenshot 2) Note the total in this Remittance Advice template must equal the total amount paid in the subject headline. ANZCorporateRempro@aexp.com $15,000, B Company Ltd, 13/03/2015 Screenshot 2 Screenshot 1

7 As you know, the Internet can be insecure. We therefore recommend using a secure encryption method (per organisation s standards and policies) when sending personal data and/or documentation via , in order to safeguard personal identity. American Express provides a free and secure encrypted software called Voltage Encryption. This safeguards personal data and makes it easier for Accounts Payable representative or Program Administrator to streamline sharing their Remittance advice via any internet connection. Voltage encryption has a one-time account registration process, which allows new users to compose new encrypted s. Please visit to get started. American Express recommends using Internet Explorer 9.0 or higher with Voltage encrypted s. Existing Clients who have a Transport Layer Security (TLS) connection do not require Voltage Encryption for business to business communications. Updated versions of this Australian Payment Guide will be available on the Program Management Centre (MyPA) as they become available, including newer versions of the Excel Remittance Advice template. American Express Australia Limited 12 Shelley Street, NSW Sydney American Express Australia Limited (ABN ).

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