DS-Direct Corporate Internet Banking Service Quick User Guide
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1 DS-Direct Corporate Internet Banking Service Quick User Guide Dah Sing Bank, Limited
2 Table of Contents Online User Guide... 3 Logon materials... 3 First Time logon... 4 Account Balance & Details... 7 Transfer or Payment Creation (using maker ID)... 8 Transaction Authorization (using approver ID & token) DS-Direct Transaction Enquiry Cheque Book Request (using approver ID & token) Administrator User Settings Reset Password Unlock Token / Request Token Delete / Suspend Existing User Create New User Authorization
3 Online User Guide An online user guide is available after logon which shows you how to use DS-Direct services step-by-step. Logon materials Each letter has a User Reference Number. You may group the letters by this number. Different types of User ID will have different logon materials: Maker Type Letter 1. Welcome Letter (contains Group ID and User ID) 2. PIN Letter (contains password for the first time logon) Approver Administrator 1. Welcome Letter (contains Group ID and User ID) 2. PIN Letter (contains password for the first time logon) 3. Security Token (a physical machine for logon and authorization) 1. Welcome Letter (contains Group ID and User ID) 2. PIN (contains the password for the first time logon) 3. Security Token (a physical machine for logon and authorization) 3
4 First Time logon Website: 1) Maker User Welcome Letter: PIN Letter: Accept Terms & Conditions: Tick and Submit 4
5 Set up password Password in the PIN letter Set up your own password 2) Approver / Administrator Welcome Letter: PIN Letter: Token Printed Tag: on the token letter or the serial number at the back of the token e.g. GA0XXXXXXX Generate the Security Code from the token 5
6 Click LOGIN to proceed Accept Terms & Conditions: Tick & Submit Set up password Password in the PIN letter Set up your own password 6
7 Account Balance & Details 1. Upon successful login, you can click Cash Management. System will then show the account balance. Click on the account number to view details 2. Click on the Account No. to view the detailed account history. 7
8 Transfer or Payment Creation (using maker ID) 1. After logon, you can click Cash Management and then Payment. Afterwards, you can select the payment type. 2. You may also answer the question on screen and the system will take you to the appropriate payment type. Payment Type: a. Intra-group Transfer: fund transfer among your company accounts within the DS-Direct group b. Third Party Transfer within DSB: fund transfer to third party account which is also a Dah Sing Bank account c. CHATS: same-day fund transfer to other local banks (in Hong Kong). Support HKD, EUR, CNY and USD d. Telegraphic Transfer: fund transfer to overseas (i.e. outside Hong Kong) 8
9 3. Input the transfer or payment details. If you want to save the data for subsequent transfer, you may input the template name. Then, click Submit. Example: 4. Review transaction and then confirm. 9
10 5. After confirmation, status will change to Pending 1 st Authorization and a reference no. will be generated. Then, inform approver to authorize the transaction. For payment cut-off time, you may refer to the FAQ section
11 Transaction Authorization (using approver ID & token) 1. Upon successful login, you can click the number next to Pending Authorization to proceed with payment authorization Press the number corresponding to Pending Authorization to be redirected 2. Select the payment(s) which you want to authorize Select payments either by multiple selections then press Bulk Authorize OR select individual payment by clicking corresponding Reference No. 3. Use your security token for authorization. Please follow the on-screen instructions. Once confirmed, the payment will be sent to the bank for execution. 11
12 Approve without signing data: Approve with signing data: 12
13 DS-Direct Transaction Enquiry To view the status of DS-Direct transactions (after authorization, rejection or deletion), you may go to Cash Management > Enquiry > DS-Direct Transactions Scroll to the right to view the status Or, you can click on the Reference No. to view the status and details 13
14 Transaction details: For TT and CHATS, upon successful processing by the Bank (transaction status is Completed ), remittance advice will be available for download at the bottom of the page. 14
15 Cheque Book Request (using approver ID & token) To request cheque book, please log on using the approver ID and go to Cash Management > Cheque Book Request. Input details and then approve request using token. 15
16 Administrator User Settings Logon DS-Direct and go to Management > User settings Reset Password 1. Select user from the list by clicking on the User ID 2. Click on Reset Password 16
17 3. Set up a temporary password 4. Authorize the change using token. Please refer to Page 21 for the detailed steps Unlock Token / Request Token 1. Select user from the list by clicking on the User ID 2. Click on Set Token 17
18 3. Select Unlock Token to unlock token. If request new token, select Request Token and then reason. Click Submit upon completion 5. Authorize the change using token. Please refer to Page 21 for the detailed steps Delete / Suspend Existing User 1. Select user from the list by clicking on the User ID 2. Click on Delete to permanently remove the user or Suspend to temporary block the user. Then, click Confirm 3. Authorize the change using token. Please refer to Page 21 for the detailed steps 18
19 Create New User 1. Click Add to create new user (Note: You can create Maker ID only. If new Approver ID is needed, please contact our Hotline for assistance) 2. Fill in the user s personal information, then press Next to continue. You may copy the settings from an existing user ID by selecting Reference User ID 19
20 3. *If you have selected the Reference User ID, you may ignore this part. Assign operation functions to the user by selecting the appropriate Function Group. You may click on different function groups to check the default profile operation settings. Assign account access right to the user by selecting the appropriate account(s). Upon completion, click Confirm 4. Authorize the change using token. Please refer to Page 21 for the detailed steps 20
21 Authorization Use your security token for authorization. Please follow the on-screen instructions. Note: If your DS-Direct group has 2 administrators, then it requires 1 administrator to input and submit the change request and the other administrator to approve the request - End - 21
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