OVERVIEW. Plan DSTHYBRIDMAIL

Transcription

1

2 OVERVIEW DST HybridMail lets you print office mail from your desktop to our centralised fulfilment facility securely and efficiently. Your organisation can send out any volume of mail from a single department in a single location to multiple departments in multiple locations. DST HybridMail streamlines your mailing function delivering significant cost savings, increased process efficiency and speed to market. Plan Plan communications you want to send letters, invoices, statements, newsletters, mailshots including their format, quality and any inserts or attachments you wish to include. Create Create communications on your desktop and print to DST. We will fulfil at one of our production sites maintaining the quality, security and governance your business requires. Deliver Delivery is facilitated once you have reviewed and approved the communications submitted by your organisation in the HybridMail console. Delivery timelines are based on the postal class. 02

3 KEY FEATURES estationery, Printing & Enclosure Settings Access a list of estationery including letterheads, paper type, colour options, simplex or duplex, physical or inline inserts, digital signatures, envelope type and postage class. Inserts, Attachments & Mailing Options You can insert predefined uploaded documents within DST HybridMail, or you can attach new documents such as an invoice from your desktop to any outgoing communication such as a cover letter. Supervisory Control Set roles and responsibilities of staff who can submit, review and approve documents in your organisational hierarchy. You can assign supervisors to manage users. DST HybridMail Console Rich Features Data Security This web-based portal allows a supervisor to search, preview, cancel or release the communications your staff have submitted. This allows you to check for branding, content, tone of voice and other compliance before mailing out. Control what messaging and content can be used in a communication. A powerful DST HybridMail feature can extract data from documents to report on the frequency of communication sent to certain account numbers or addresses. All functions are performed over secure channels. The print channel is double asymmetrically encrypted. Data Security is in compliance with ISO

4 KEY BENEFITS Time & Cost Savings Realise cost savings in the desktop environment by removing the need for expensive consumables and hardware. Recover critical staff time by eliminating all physical processes around the desktop printing approach. Risk Management Reduce business risk through budget control, content fluency, brand consistency and process adherence. This provides control and audit of all your outgoing communications. Consolidated Process Once you send the print instruction, your staff are not burdened with printing, sorting, managing inserts, enclosing and mailing out. This reduces staff involvement, freeing up their time to focus on core work. Production Tracking Track the status of your production using our Tracking and Reporting functions available via our online Client Portal. Access track and trace information for every mailing sent. Savings on Postage Access Royal Mail Mailsort discounts by utilising the buying power of DST. In the case of low volumes, merge your existing work streams with Mailsort to secure additional discounts. Low Carbon Footprint Mailings printed through DST are produced using energy efficient printers. In addition, bulk mailings cost less to transport and deliver, thereby reducing the carbon footprint of each letter. 04

5 WHAT IS DST HYBRIDMAIL? A Typical Office Mailroom DST HybridMail Solution PRINT SUBMIT PRINT PRINT DST PRINT ENCLOSE STAMP DST ENCLOSE COLLECT DESPATCH DST DESPATCH 05

6 KEY FACTS & FAQS What is the DST HybridMail service and who is it for? DST HybridMail lets organisations print office mail from their desktops to a centralised fulfilment facility where it is printed, enclosed, and mailed out. DST HybridMail is for organisations of any size that want to streamline and digitally transform their mail room operations. What kind of communications can we send? You can send standard letters, customer service letters, renewal letters, invoices, statements, newsletters, inter-office communications, mailshots and more. What is the benefit of doing this? You can realise significant cost savings and mailing process efficiency by sending your printing to a centralised fulfilment facility where the fulfilment process can take place at a lower cost without compromising quality, security and delivery. How significant is the cost saving? Cost savings in paper stock, consumables, hardware, maintenance and employee time can amount to 60% savings* for a single page letter. This multiplied by your volume can result in significant cost savings. What if we need the solution in more than one department or branch? No problem. All you need is a user account and the DST HybridMail print driver installed on computers in any number of departments or branches across your organisation in single or multiple locations. What reporting is available? Using our Client Portal, you can access the following MI and reporting: job level, pack level, template usage frequency, mailing sign-off date, fulfilment date, mailing reference such as Royal Mail dockets and SLA. 06 *Source: DST Customer Communications

7 OUR APPROACH We believe in keeping things simple, yet effective. Our three stage process Plan, Create, Deliver produces outstanding communications solutions to drive exceptional customer engagement and value. The following are some of our products and services that can help you plan, create, and deliver your customer communications strategy. Plan Data Cleansing Single Customer View Preference and Consent Propensity and Analytics Create Bill Clarity Digital Channel Design Document Optimisation Multichannel Communication Deliver Print HTML5 Personalised Videos Engagement Analytics 07

8 Thank you for using our products. DST Systems UK