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1 migration wizard

2 STEP 1 account migration procedure Welcome to the account migration procedure The steps you will be following are: 1. In a Microsoft environment, you will be asked to enter the information you are using to access your Windows Live mail account. 2. Next, you will be asked to allow the migration application to gain access to your account in order to complete the migration. 3. Finally, you will be asked to set a new password in the new infrastructure and to accept the terms and conditions of hol and account migration service. Attention! This procedure applies exclusively to your account migration. If you d like to copy the entirety of your mail ( s and folders) from the Microsoft infrastructure to the new infrastructure of hol, you will have to follow the mailbox copying procedure after you have successfully completed the migration of your account. Next

3 STEP 1 /Error account migration process! An error occurred. Please try again. If you keep having this problem, please contact us by calling Welcome to the account migration procedure The steps you will be following are: 1. In a Microsoft environment, you will be asked to enter the information you are using to access your Windows Live mail account. 2. Next, you will be asked to allow the migration application to gain access to your account in order to complete the migration. 3. Finally, you will be asked to set a new password in the new infrastructure and to accept the terms and conditions of hol and account migration service. Attention! This procedure applies exclusively to your account migration. If you d like to copy the entirety of your mail ( s and folders) from the Microsoft infrastructure to the new infrastructure of hol, you will have to follow the mailbox copying procedure after you have successfully completed the migration of your account. Next

4 STEP 2 Sign In Microsoft environment Microsoft account What s This? holtest3@hol.gr Password Keep me signed in Sign In Can t access your account? Sign in with a one-time password

5 STEP 3 Microsoft Account Allow Access? mailmigration.uat.hol.gr The account migration application needs your permission to do the following: Access your addresses The Account Migration Application will be able to see the addresses in your profile. You can change these registration permissions at any time in your account settings. Yes No Terms Privacy and Cookies Protection for the Account Migration Procedure Legal Terms and Conditions

6 STEP 4 account migration procedure Please type in the password of your choice in the new hellas online e- mail environment. Follow the rules below for the right choice of password code. New password: Password Verification: I accept the terms and conditions of E- mail (hol ) and Account Migration. Required Field Cancel Next Rules for the proper password selection: The password must consist of 8 to 12 alphanumeric characters and must contain at least one letter, at least one number (0 to 9) and at least one non-alphanumeric character # $ % ^ & *? _ - )

7 STEP 5A account migration procedure Congratulations! Your account migration procedure was successfully completed! You can now manage your exclusively in the new, state-of-the-art and technologically advanced hellas online infrastructure. Once you enter the new infrastructure, you will see how you can copy your mail from the Microsoft environment to the new hellas online environment. Sign In to hol If you have more than one accounts of the type of you will have to run the account migration procedure all over again for each account by clicking here. Close

8 STEP 5 / Error account migration procedure An error occurred and the migration procedure could not be completed. We apologize for the inconvenience. Please repeat the procedure by clicking here. If you keep having this problem, please contact us by calling Close Here: It will take the user back to the first step of the Migration Wizard.

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