Purchasing as an existing ArtCAM customer

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1 Purchasing as an existing ArtCAM customer As an ArtCAM Express or ArtCAM Insignia customer, you can use the online ArtCAM Store to: Upgrade to the latest software release. Add licences to enable ArtCAM on multiple computers. As an ArtCAM Express customer, you can also: Add modules to extend the software s functionality. Purchase a training DVD to learn how to use the software. When you upgrade or purchase licences from the online ArtCAM Store, a new software licence file is sent to your registered address. Adding modules to ArtCAM Express If you have a licence for ArtCAM Express, you can purchase additional modules to extend the software s functionality. Details of the modules available for ArtCAM Express can be found at If you are using ArtCAM Express 2013 or an earlier release, you can purchase modules using any computer connected to the Internet. If you are using ArtCAM Express 2015 (Download Only), which does not require a software-protection dongle, you must purchase modules for it using the computer on which your software is installed. To add modules to your ArtCAM Express software licence: 1 From ArtCAM Express, select the modules you want to buy:

2 a From the Modules panel, click the name of the module you want to buy, followed by the Add button. The module is added to your basket. b Repeat the previous step until each of the modules you want to buy are included in your basket. c Click Buy Online. A new browser window is displayed with the ArtCAM Store s Licence Selection page shown. d Click Select from the row on which your dongle number is shown. The Product Selection page is displayed with your selected modules listed in the Shopping Basket area. Alternatively, to select modules from the ArtCAM Store: a Open your Internet browser and visit The ArtCAM Store is displayed. b Click Purchase beside Existing Customer. The Customer Login page is displayed. c Type your dongle number in the Node ID box. To find the virtual dongle number for a licensed download-only installation, start ArtCAM, then select the Help > About ArtCAM menu option. The dongle number is shown in the Licensed To area as a V followed by six digits. d Type your registered address in the Address box. e Click Login. The Product Selection page is displayed with a list of modules shown. f Click Add beside each of the modules you want to buy. A check mark is shown beside each of your selected modules, and they are also listed in the Shopping Basket area. 2 Click Next. The Licence Selection page is displayed. 3 Check all the modules you want to buy are listed in the Shopping Basket area, and that the licence shown there matches your dongle number. 4 Click Next. The Personal Information page is displayed with your name and registered address shown in the Order Contacts area. 5 Check your name and address are correct. If they are not: a Select the Create a new contact radio button. b Type your family and given name in the Full Name box.

3 c Type your address in the and Confirm Address boxes. 6 Check your billing address is correct, then click Next. The Order Confirmation page is displayed showing your billing address, and the contents and cost of your order. 7 Select I accept the terms and condition of sale. 8 Click Confirm Order. The Payment page is displayed. 9 Click Make Payment. The payment gateway is displayed. 10 Click a card logo to specify your payment method. 11 Enter your payment card details: a Type your name as it is shown on your card in the Cardholder s name box. b Type your 16-digit card number in the Card number box. c Select the month and year on which your card expires from the list boxes. d Type the 3-digit security code shown on the reverse of the card in the Card verification code box. 12 Click Yes, I confirm my payment. The Transaction Status page is displayed. An is sent to your registered address confirming your purchase. A second follows with your new licence file attached. If you have bought modules for: ArtCAM Express 2015 (Boxed), a PAF Licence file (*.paf) is supplied. ArtCAM Express 2015 (Download Only), an ELF Licence file (*.elf) is supplied. Upgrading your software licence Your ArtCAM software licence controls which software variant you can use, and which computer it can be used on. If you have a licence for: ArtCAM Express 2015 (Download Only), which does not use a software-protection dongle, you must upgrade using the computer on which your software is installed. ArtCAM Express 2015 (Boxed) or an earlier release of ArtCAM Express or ArtCAM Insignia, you can apply the upgrade to any computer where ArtCAM is installed.

4 To upgrade your software licence: 1 Visit the ArtCAM Store as an existing customer. If you are using ArtCAM Express 2013, ArtCAM Insignia 2013, or earlier releases: a Open your Internet browser and visit The ArtCAM Store is displayed. b Click Purchase beside Existing Customer. The Customer Login page is displayed. c Type your dongle number in the Node ID box. d Type your registered address in the Address box. e Click Login. The Licence Selection page is displayed. If you are using ArtCAM Express 2015 or ArtCAM Insignia 2015, start the software, then select the Help > Visit ArtCAM Store menu option. A new browser window is displayed with the ArtCAM Store s Licence Selection page shown. 2 The Licence Selection page lists all licences you have. Click Select for the dongle number you want to upgrade. To find the virtual dongle number for a licensed download-only installation, start ArtCAM, then select the Help > About ArtCAM menu option. The dongle number is shown in the Licensed To area as a V followed by six digits. 3 To upgrade a licence for: ArtCAM Express 2015 (Download Only), click Add beside Upgrade to ArtCAM Insignia 2015 (Download Only). ArtCAM Express 2015 (Boxed), click Add beside Upgrade to ArtCAM Insignia 2015 (Boxed). This option requires the dongle you selected in step 2. ArtCAM Insignia 2013 or earlier, click Add beside Upgrade to ArtCAM Insignia 2015 (Boxed). This option requires the dongle you selected in step 2. ArtCAM Express 2013 or earlier, click Add beside Upgrade to ArtCAM Express 2015 (Boxed) or Upgrade to ArtCAM Insignia 2015 (Boxed). Both options require the dongle you selected in step 2. 4 Click Next. The Licence Selection page is displayed.

5 5 If the contents of your Shopping Basket show the correct upgrade option and dongle number, click Next. The Personal Information page is displayed with your name and registered address shown in the Order Contacts area. 6 If your name and address are incorrect: a Select the Create a new contact radio button. b Type your family and given name in the Full Name box. c Type your address in the and Confirm Address boxes. 7 If your billing address is incorrect, update the details shown. 8 Click Next. The Order Contents page is displayed confirming your billing address, your upgrade option, and the cost. 9 Select I accept the terms and condition of sale. 10 Click Confirm Order. The Payment page is displayed. 11 Click Make Payment. The payment gateway is displayed. 12 Click a card logo to specify your payment method. 13 Enter your payment card details: a Type your name as it is shown on your card in the Cardholder s name box. b Type your 16-digit card number in the Card number box. c Select the month and year on which your card expires from the list boxes. d Type the 3-digit security code shown on the reverse of the card in the Card verification code box. 14 Click Yes, I confirm my payment. The Transaction Status page is displayed. An is sent to your registered address confirming your purchase. A second follows with your new licence file attached. If you have upgraded to: ArtCAM Express 2015 (Boxed) or ArtCAM Insignia 2015 (Boxed), a PAF Licence file (*.paf) is supplied. ArtCAM Insignia 2015 (Download Only), an ELF Licence file (*.elf) is supplied. Adding a software licence You can buy additional licences to run ArtCAM on more computers.

6 When you buy an additional licence for ArtCAM Express 2015 (Boxed) or ArtCAM Insignia 2015 (Boxed), Delcam provides a new software-protection dongle enabling you to run the software on another computer. When you buy an additional licence for ArtCAM Express 2015 (Download Only) or ArtCAM Insignia 2015 (Download Only), you must: Install ArtCAM 2015 demonstration software on the computer where it will be used. Ensure the computer on which you intend to use the software is connected to the Internet, and is used to complete your purchase. To buy an additional licence: 1 Open your Internet browser and visit The ArtCAM Store is displayed. 2 Click Purchase beside Existing Customer. The Customer Login page is displayed. 3 Type your dongle number in the Node ID box. To find the virtual dongle number for a licensed download-only installation, start ArtCAM, then select the Help > About ArtCAM menu option. The dongle number is shown in the Licensed To area as a V followed by six digits. 4 Type your registered address in the Address box. 5 Click Login. The Product Selection page is displayed. 6 Click Select beside Add new licence. 7 Click Add beside the product you want to use with the new licence. 8 Check the contents of your Shopping Basket are correct, then click Next. The Licence Selection page is displayed. 9 Click Next. If the licence is for a boxed version, the Shipping Options page is displayed. Click Add beside your preferred shipping method, then click Next. 10 In the Personal Information page, select Create new contact if you want to enter new name, contact, billing or shipping details. 11 Click Next. If the licence is for a boxed version and you do not want it delivered to your billing address:

7 a Click to select the Ship to different address check box. b Enter your shipping address, and specify any delivery instructions. 12 Click Next. The Order Confirmation page is displayed showing your billing address, your shipping address (if applicable), and the contents and cost of your order. 13 Select I accept the terms and condition of sale. 14 Click Confirm Order. The Payment page is displayed. 15 Click Make Payment. The payment gateway is displayed. 16 Select a payment method by clicking a logo. 17 Enter your payment card details: a Type your name as it is shown on your card in the Cardholder s name box. b Type your 16-digit card number in the Card number box. c Select the month and year on which your card expires from the list boxes. d Type the 3-digit security code shown on the reverse of the card in the Card verification code box. 18 Click Yes, I confirm my payment. The Transaction Status page is displayed. An is sent to your registered address confirming your ArtCAM software purchase. A second follows with the new licence file attached. If the licence is for a boxed version, the software installation kit and software-protection dongle are sent to your shipping address.

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