Installation made simple. Welcome to Vertical s SBX IP 320. Seminar

Transcription

1 Installation made simple. Welcome to Vertical s SBX IP 320 Seminar

2 Goal: Define proper initialization, walk through programming a common business setup

3 Sales Support Number Configuration, pricing, promotions please call CSR support Vertical #2 Mountain Standard Time Zone

4 Agenda Initialization of the KSU Administration Tool set up Creating a company and basic set up Day Night VM Set up Company Directory set up Auto Attendant set up Hunt Group set up for sales Q and A Timing and Content Subject to Change 4

5 Initialization -Place SW2 (BATT) in the ON position -Insure switch 4 on SW1 is in the ON position -Power the system up -Press SW3 to reset the system -Place switch 4 on SW1 to the OFF position Note: Failure to enable the battery or move SW 4 to the off position could result in the loss of programmed data! Timing and Content Subject to Change 5

6 Administration Tool Local IP Connection is the BKSU default Open Network Connections Locate Local area connection Right click Properties Select TCP/IP Enter (IP) Enter (Subnet) Click OK Timing and Content Subject to Change 6

7 Administration Tool Menu Bar Search Pane Navigation Pane Work Area Status Pane Timing and Content Subject to Change 7

8 Company ABC ringing to Auto Attendant day Company ABC wants the outside callers to ring to Auto Attendant and here the following; Thank you for calling ABC if you know the parties extension you are trying to reach you may dial it now, For our Sales Dept Press #1, For a company Directory Press #2, For our GMB press #3, to reach the operator press #4, thank you for calling ABC company.

9 Step 1- VM Forwarding and CD set up Assuming you are logged into the system and created site information already; Select in the menu Station Base Programming (PGM 110,111,112,113,114) In this selection we will set up, Station Name CD First and Last Name Call Forwarding Attrib One Touch Record

10 Step 2- Setting up a Sales Hunt Group Example is in the Auto Attendant it said for Sales Press 1. Select Station Group Programming Select a hunt group 620 and enter stations to be in this sales hunt group. Select type of group such as ring. Select pick up option on Update

11 Step 3- Overflow timer While in Station Base Programming right click on the hunt group 620 and select Attribute Assign. Select time you desire and overflow options. For today we are going to go to station 107 which will be our GMB.

12 Step 4- CO Base Programming In CO Line List enter CO1 and enter, then right click on the grid. Enter CO Range (01 to 03) and go to DISA and enable for Day and Night. Select greetings to go with these times. (We are using auto attendant 24/7 with Day and Night Greetings). Watch what happens to grid when Update is hit.

13 Step 5- CO Ring Assignment Select Mode (Day then Night) and where it is to ring, example 620 for our sales group we just set up with a overflow to 107 GMB. Select Message to go with the Day/Night mode. Update.

14 Step 6- Tables-CCR-Authorization Codes Select CCR and select Index (Greeting) and set up following 1=Hunt Group/Sales 620 2=Company Directory 3=GMB message Station 107 4=Operator 5=MB Owner Not on recorded greeting this is for maintainer of Mail Boxes. Do the same for Index 2, night greeting set up.

15 Step 6 Continued. Authorization Codes Still in tables, Here you are entering passwords for the MB owners, you should have the password match the extension and the customer can change to their liking when they set up the greeting for the MB. Example 1 will = 100, 2 will = 101 ect.

16 Step 7- Auto Scheduling Still in Tables select Index numbers (We are using 1 and 2 for day/night and select times you want the menus to change. Forward you system to auto forward from station 100, fwd 5 save. Your system will now switch from day to night automatically.

17 Step 8- MB set up Record Name, Record personal greeting, Record Index greetings 001 and 002. Record Name PGM, 6, *, # Save. You must have a name recorded to activate MB and for CD to work. Record Personal Greeting PGM, 6,1,# then Save. Record Auto Attendant Index greeting from 100, PGM, 06, 001 record then same for 002. Save.

18 Step 9- Set up General Mail Box keys Go to Auto Attendant and call in and select MB Owner you set up and set up 107 with a General Greeting and save. Go to the phones that want the GMB button on them and do the following; PGM and push flex button PGM 47 and 107 and the flex button is now GMB 107.

19 Company Set Up You have now been navigated through a general set up for a company. Nine total steps for set up! Including VM set up! You have set up a Hunt Group, General MB. Congratulations! Now let s move some boxes and make some money.

20 Pricing 20

21 Starter Packages Package number Contains Basic KSU 3x8 configuration, Three 24 button Executive digital telephones Basic KSU 3x8 configuration, Three 24 button Executive digital telephones plus voice mail/auto attendant Basic KSU plus expansion to 6x16 configuration, Eight 24 button Executive digital telephones Basic KSU plus expansion to 6x16 configuration, Eight 24 button Executive digital telephones plus voice mail/auto attendant Dealer List $ $ $ $ Add 4 ports of VoIP for as little as $ Includes 2 free soft phones. 21

22 A Winning Product that you should be selling NOW! Packaged & priced competitively for small businesses Cost effective feature rich converged platform Creates a professional image for smaller organizations with Voic , Auto Attendant Architectural advantages Ease of configurability, install, and maintenance save you time and money as a dealer Future Ready with VoIP Applications Provides advanced functionality to support workplace or growth requirements 5 Year Warranty! All system components, including voic cards, excluding IP phones Free Product Training 22

23 Q1 Promotions on SBX IP 320 Instant Savings promotions going on with these packages this quarter (Q1 2009) , 20, 30, 40 or and and have smaller VM storage of 2 hours. Great deal on these! Instant Savings also available on 8 button and 24 button sets.

24 Thank You For Attending 24