Instructions for MX350 Firmware Upload

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1 Instructions for MX350 Firmware Upload MX350 Document AN10048 Page 1 of 39

2 Contents Section Description Page 1 Requirements 3 2 Install MX350 Setup Software 3 3 Download MX350 Firmware 4 4 Connect MX350 to Computer 9 5 Save settings from controller 12 6 Upload Firmware to controller 17 7 Upload previous settings to controller 27 A Troubleshoot Comport 31 B First Time Connection 37 MX350 Document AN10048 Page 2 of 39

3 1. Requirements: To perform firmware upload, ensure the following conditions are met: 1. Good USB connection between computer and MX350 controller s OIP throughout the firmware upload process. 2. Use computer with Win XP Operating System for MX350 firmware upload. 3. Remove all serial (5-port) and Ethernet communication. 4. Set ATS in Inhibit mode to prevent transfer. 5. Remove engine start signal from P-relay to prevent starting the generator. 6. If possible, connect UPS and apply 120V to UTA to avoid interruption of power to the controller. Refer to the UPS input of UTA for detail. 2. Install MX350 Setup Software This section assumes that user had downloaded and installed the MX350 Setup Software. Otherwise it can download from the link below - Be sure to use the latest Setup software (e.g. Rev1.2). MX350 Document AN10048 Page 3 of 39

4 3. Download MX350 Firmware 3.1 Click link to go to firmware download page Fig Scroll to the section For Firmware:, right click the latest firmware version (e.g. MX350 Firmware Version 1.22). Mouse over to Save Link as Fig MX350 Document AN10048 Page 4 of 39

$3.3 Create a folder in C drive. E.g. C:\GEZC\MX350.$ folder. Fig 3.3.1 3.

5 3.3 Create a folder in C drive. E.g. C:\GEZC\MX350. Click the button Save to save the zip file in the folder. Fig Right click on the zip file and select Extract All. Fig MX350 Document AN10048 Page 5 of 39

6 In Extraction Wizard window again, click

6 3.5 In Extraction Wizard window, click Next. Fig In Extraction Wizard window again, click Next to accept the directory. Fig MX350 Document AN10048 Page 6 of 39

8 Notice a folder MX350_FirmwareVersion_1_22 is created

7 3.7 In Extraction Wizard window again, click Finish to exit the screen. Fig Notice a folder MX350_FirmwareVersion_1_22 is created from MX350_FirmwareVersion_1_22.zip. Fig MX350 Document AN10048 Page 7 of 39

8 3.9 Inside the directory, verify that there should be 3 files as shown below. Fig MX350 Document AN10048 Page 8 of 39

9 4. Connect MX350 to Computer 4.1 Double click MX350 Setup Software shortcut on the desktop. Make sure MX350 controller is not connected to the computer yet. Fig If there are other devices being setup in the software previously, please click Device Setup and delete all the sites. The reason for doing so is to avoid mistake of connecting to the wrong device when doing firmware download. MX350 Document AN10048 Page 9 of 39

Note: If this is the first time computer is connected to the MX350, refer

10 4.3 Connect the USB cable between OIP and computer. Click Quick Connect. Accept the USB and interface device, and click Connect. Note: If this is the first time computer is connected to the MX350, refer to Appendix B Type A USB Mini USB Fig Fig MX350 Document AN10048 Page 10 of 39

4.4. Screenshot showing software is attempting to connect to the MX350. Fig 4.4.1 4.

11 4.4. Screenshot showing software is attempting to connect to the MX350. Fig If communication establish ok, a popup message will show as below. Click OK to close the pop up message. Fig MX350 Document AN10048 Page 11 of 39

12 5. Save settings from controller Perform this step to save a copy of the existing settings so that it can be used to write the settings back to the controller when new firmware is uploaded Left click on Quick Connect Device, then right click to select Read Device Settings. Fig MX350 Document AN10048 Page 12 of 39

13 5.2 In the Select Target Files window, click the button to select the directory to save the existing MX350 setting file. Browse directory button Fig MX350 Document AN10048 Page 13 of 39

$5.3.1 Navigate to C:\GEZC\MX350, then create a new folder$ . Create a filename (e.g.

14 5.3.1 Navigate to C:\GEZC\MX350, then create a new folder Settings. Create a filename (e.g. MX350-1) and click Open to save the settings to C:\GEZC\MX350\Settings. Then click Receive. Fig Fig MX350 Document AN10048 Page 14 of 39

15 5.4 Click Yes. Fig Setup software will take a few seconds to read settings from the MX350 controller. Make sure USB cable is still connected. Fig MX350 Document AN10048 Page 15 of 39

$MX350-1.m30 is saved under the directory C:\GEZC\MX350\Settings. Fig 5.6.$

16 5.6 When read settings is completed, expand the Files tree at bottom left pane and one will see a file name MX350-1.m30 is saved under the directory C:\GEZC\MX350\Settings. Fig MX350 Document AN10048 Page 16 of 39

17 6. Upload Firmware to controller 6.1 In left pane, expand Quick Connect Device, then expand Maintenace and double click Firmware Upload. Fig MX350 Document AN10048 Page 17 of 39

$3 Navigate to folder: C:\GEZC\MX350\MX350_FirmwareVersion_1_22\MX350-1.20 - Version Firmware\MX350_v122_4Apr13. Then click OK.$

18 6.2 Left click on the button to browse the directory for firmware upload. Fig Navigate to folder: C:\GEZC\MX350\MX350_FirmwareVersion_1_22\MX Version Firmware\MX350_v122_4Apr13. Then click OK. Fig MX350 Document AN10048 Page 18 of 39

19 6.4 Click Proceed. Fig Screenshot showing firmware uploading in preparation. Fig Click Yes to continue. MX350 Document AN10048 Page 19 of 39

Fig 6.6.1 6.7 Screenshot showing firmware uploading (0 of 3 files complete) in process.

20 Fig Screenshot showing firmware uploading (0 of 3 files complete) in process. At the same time, the OIP is also displaying Loading to indicate firmware upload. Fig Fig MX350 Document AN10048 Page 20 of 39

21 6.8 Another screenshot showing firmware uploading (0 of 3 files complete) in process. Fig Another screenshot showing firmware uploading (0 of 3 files complete) in process. Fig MX350 Document AN10048 Page 21 of 39

22 6.10 Screenshot showing firmware uploading (1 of 3 files complete) in process. The message prompts the user to power cycle the controller for 5 secs. Fig Screenshot showing firmware upload completed for 1 st file successfully. Fig MX350 Document AN10048 Page 22 of 39

23 6.12 Screenshot showing firmware upload in preparation for 2 nd file. Fig Screenshot showing firmware uploading 2 nd file in progress. Fig MX350 Document AN10048 Page 23 of 39

24 6.14 Screenshot showing firmware upload completed for2nd file successfully. It is now working on the 3 rd file. Note that the OIP is displaying Upload Mode. Fig Fig MX350 Document AN10048 Page 24 of 39

25 6.15 Message shows Firmware Upload Successful. Click OK to exit the pop up message. Cycle power to the MX350 by removing 170V at UTA. Note that OIP displaying Complete indicating firmware upload is completed. Fig Fig MX350 Document AN10048 Page 25 of 39

26 6.16 In MX350 home screen, go to Diag > About to ensure new firmware is uploaded properly and showing the expected version. Fig MX350 Document AN10048 Page 26 of 39

27 7. Upload previous settings to controller 7.1 In bottom left pane, left click MX350-1.m30 and then right click to select Duplicate Settings File. Fig A copy of the MX350-1.m30 file is created. Select the duplicated copy. Right click to select Rename Settings File. Fig MX350 Document AN10048 Page 27 of 39

7.3 Assign a new name to the file. Example: MX350-1-1. Click Rename to exit the pop up. Fig 7.3.1 7.4 In the File tree, MX350-1-1.

28 7.3 Assign a new name to the file. Example: MX Click Rename to exit the pop up. Fig In the File tree, MX m30 is now created. Select MX m30 and right click to select Edit Settings File Property. Fig MX350 Document AN10048 Page 28 of 39

7.5 In New File Version, select 1.2x. Then click OK. Note: Leave Order Code as it is. Fig 7.5.1 7.

29 7.5 In New File Version, select 1.2x. Then click OK. Note: Leave Order Code as it is. Fig Select MX m30 and right click to select Write Settings File to Device. Fig MX350 Document AN10048 Page 29 of 39

30 7.7 Select Quick Connect Device as shown below. Then click Send. Fig MX350 Document AN10048 Page 30 of 39

31 A. Troubleshoot Comport Perform this step to verify comport number if Setup Software cannot connect to the MX350 controller. A.1 Make sure controller is connected to the OIP via USB. Click Start and mouse over to Run and shown in figure below. Fig A.1.1 MX350 Document AN10048 Page 31 of 39

32 A.2 Enter devmgmt.msc in the Run window. Click OK to open a Device Manager window. Fig A.2.1 Fig A.2.2 MX350 Document AN10048 Page 32 of 39

33 A.3 In Setup software, click Quick Connect. Fig A.3.1 A.4 Select MX350 USB Serial Emulation (COM 9). Fig A.4.1 MX350 Document AN10048 Page 33 of 39

34 A.5 Click Connect. Fig A.5.1 A.6 If QUICK Connect fails, go to Device Manager to uninstall the driver, and restart the MX350 Setup software. Fig A.6.1 MX350 Document AN10048 Page 34 of 39

click to open Properties window. Fig A.7.1 A.

35 A.7 When Comport in Quick Connect of MX350 Setup software is different from the Modem, the do the following: Right click on MM300 USB Serial Emulation, then left click to open Properties window. Fig A.7.1 A.8 In the pop up window, click Advanced tab, and then click Advanced Port Settings. Fig A.8.1 MX350 Document AN10048 Page 35 of 39

36 A.9 Select Comport Number of interest (e.g. COM9). Then click OK. Fig A.9.1 A.10 Repeat section A.5 to verify connection. MX350 Document AN10048 Page 36 of 39

37 Appendix B First Time Connection B.1 If this is the first time computer is connected to the MX350, one will get bottom message regarding the driver installation. Click Next. Fig B.1.1 B.2 Screenshot showing searching hardware driver in process. Fig B.2.1 MX350 Document AN10048 Page 37 of 39

38 B.3 Click Connect Anyway to proceed. Fig B.3.1 B.4 Screenshot showing installation of hardware driver in process. Fig B.4.1 MX350 Document AN10048 Page 38 of 39

39 B.5 Completed serial driver installation. Click Finish. Fig B.5.1 MX350 Document AN10048 Page 39 of 39

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