Installing Mac OS printer driver for myprint
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1 Installing Mac OS printer driver for myprint Table of Contents 1 Introduction Downloading the MP C3502 Postscript driver for Mac Configuring CUPS Adding an IPP printer Configuring myprint ID Enabling HTTPS printing Avoiding that a printer unexpectedly pauses INTRODUCTION This document describes how an end-user can install and configure the myprint printer driver on a Mac OS 10.x operating system. myprint supports following Mac OS X operating systems: OS 10.5 Leopard OS 10.6 Snow Leopard OS 10.7 Lion OS 10.8 Mountain Lion OS 10.9 Mavericks OS Yosemite OS El Capitan OS Sierra For all above mentioned Mac operating systems, the myprint printer driver installation is the same.
2 2 DOWNLOADING THE MP C3502 POSTSCRIPT DRIVER FOR MAC Step 2.1 Determine the OS version: Choose the Apple icon Choose About this Mac Read the displayed version Step 2.2 Navigate to Ricoh s support page: Click Ricoh Office Products Downloads Step 2.3 At the search your product; Multifunctional Printers select: Aficio MP C3502 Click Go At the Publications select: Drivers and Software Choose your Mac OS X Click Download 2 / 18 V0R1
3 Step 2.4 After downloading select the corresponding Mac OS 10.X PPD installer by clicking the icon that holds the Hard Disk icon (in this sample Ricoh_PS_Printers_Vol1_EXP_LIO_ dmg): Step 2.5 Double-click the pkg driver package (in this sample Ricoh_PS_Printers_Vol1_EXP_LIO_Dri ver.pkg): Step 2.6 Select Continue: 3 / 18 V0R1
4 Step 2.7 Select Continue: Step 2.8 Agree with the terms of the software license agreement: Step 2.9 Click Install: 4 / 18 V0R1
5 Step 2.10 Type your password and select install Software: Step 2.11 The driver will be installed: Step 2.12 After successful installation: click Close : The Ricoh driver package is now installed. 5 / 18 V0R1
6 3 CONFIGURING CUPS CUPS is a modular printing system for Unix-like computer operating systems which allows a computer to act as a print server. A computer running CUPS is a host that can accept print jobs from client computers, process them, and send them to the appropriate printer (source: adapted from Wikipedia) Step 3.1 Start System preferences: Step 3.2 Select Print & Scan. The printer dialogue screen opens 6 / 18 V0R1
7 Step 3.3 Click + in the lower-left corner to add a printer: Step 3.4 Right-click the toolbar (next to the Windows Printer) and select Customize Toolbar: Step 3.5 Drag and drop Advanced to the Toolbar and click Done : 7 / 18 V0R1
8 4 ADDING AN IPP PRINTER Step 4.1 Before installing an IPP printer, you need to know the Ricoh myprint internet address. Format: http(s)://myprint WEB ADDRESS/printers/PRINTERNAME/.printer Where MYPRINT WEB ADDRESS and PRINTERNAME are variable and depend on your myprint website. If in doubt, ask your myprint administrator for the values of these variables. Step 4.2 Click Advanced : Step 4.3 Click Type and choose Internet Printing Protocol (https) or Internet Printing Protocol (http) : Choosing https or http depends on the internet address obtained from the myprint administrator 8 / 18 V0R1
9 Step 4.4 Type the printer s Internet Address in the URL box: Step 4.5 Click Choose a Driver or Printer Model. Then click "Select Printer Software: 9 / 18 V0R1
10 Step 4.6 Start typing MP C35 in the finder box. Select Ricoh Aficio MP C3502 PS and select OK : Step 4.7 Click Add : Step 4.8 Configure printer options. recommended settings are: Option tray Lower Paper Trays Large Capacity Tray Installed Internal Tray 2 Installed Internal Shift Tray Not installed External Tray Not Installed Finisher Finisher SR / 18 V0R1
11 Step 4.9 Click OK The myprint IPP printer is installed 11 / 18 V0R1
12 5 CONFIGURING MYPRINT ID To recognise the job owner when printing from unknown devices a myprint ID needs to be placed in the printer driver as a user ID. Step 5.1 Open the myprint website and login with your user name and password. Copy the myprint ID (click on the pointing hand if not visible): Step 5.2 Select File followed by Print : 12 / 18 V0R1
13 Step 5.3 Click Show Details : Step 5.4 Select Job Log : 13 / 18 V0R1
14 Step 5.5 Paste the myprint ID in the User ID box: Step 5.6 Select Save Current Settings as Preset from the preset drop down box: 14 / 18 V0R1
15 Step 5.7 Type in a Preset Name, e.g. "myprint" and click "OK": Step 5.8 Make a test print by clicking Print : 15 / 18 V0R1
16 6 ENABLING HTTPS PRINTING This chapter explains how you can enable secure printing via the internet with https. This requires a few commands in a terminal session. Be sure you are logged in as administrator. You need to do this only once. Step 6.1 Open Terminal (located in Applications->Utitilites->Terminal) and type: Step 6.2 Specify https printing. Type: Step 6.3 The system requests your password. Type the password you used when you installed your Mac (same as the one you use for installing updates): Step 6.4 Restart the CUPS Printingservice by typing: cd /usr/libexec/cups/backend sudo ln -s ipp https PASSWORD sudo killall cupsd sudo cupsd Step 6.5 Quit the terminal 16 / 18 V0R1
17 7 AVOIDING THAT A PRINTER UNEXPECTEDLY PAUSES You may experience on older MAC OS X versions that a printer unexpectedly pauses (status: stopped ). The steps described below prevent this undesired behaviour. Detecting a printer that is paused: Step 7.1 Start by checking the printer settings: Open a terminal window and type: Step 7.2 Should the system request your password then type it: sudo cat /etc/cups/printers.conf PASSWORD The system now lists all printer settings (see image) Step 7.3 Find the printer s name: Step 7.4 Update the setting for Error Policy: Look for the part that holds the settings of the just configured printer. In the example this part starts with: <Printer www_ricohmyprint_nl> and ends with: </Printer> In this example the printer name is www_ricohmyprint_nl. In the remainder of this description we refer to this name as PRINTERNAME. sudo lpadmin -p PRINTERNAME -o printer-errorpolicy=abort-job 17 / 18 V0R1
18 In our example we would type: sudo lpadmin -p www_ricohmyprint_nl - o printer-error-policy=abort-job Step 7.5 You may want to verify that the changes are accepted. Type again: sudo cat /etc/cups/printers.conf And verify that the part ErrorPolicy stop-printer is changed into: ErrorPolicy abort-job In case of an error, the printer will now abort the print job instead of switching to "Paused". 18 / 18 V0R1
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