Contact: Stacy Aitken Title:Account Manager Tel: Fax: Order Form ID #: WebEx Service.
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1 Contact: Stacy Aitken Title:Account Manager Tel: Fax: Order Form ID #: Existing and/or anticipated URLs to be associated with the telephony services established in this Order Form ("Associated Sites"): stratfor.webex.com WebEx will honor this offer for WebEx Services only if Subscriber executes and returns this Agreement to WebEx by 04:00 PM EASTERN TIME on 03/12/2010 WebEx Service Term "Initial Term" months 6 Subsequent "Renewal Term(s)"months 6 Order will automatically renew unless written notice of termination is sent at least 30 days prior to the commencement of the next renewal term in accordance with the WebEx Terms and Conditions or WebEx Services Agreement Anticipated Availability Date for New or Change Service:03/19/2010 (Typically within 7 Days from WebEx's acceptance of a valid Order.) Billing Currency USD Monthly Recurring Charge (Unless prepaid, invoiced monthly in advance throughout the term of this order.) WebEx Integrated Audio Mo Commit Telephony Billings(Cost Per Committed Minute Per Connection) Mo Commit Audio Broadcast Each Attendee see other order info WebEx, Order Form ID# , page 1 of 12
2 Per Use Fees** (Invoiced monthly in arrears of actual usage. Operator Assisted Teleconferencing is available in conjunction with a WebEx meeting (MC, TC and EC). Meeting number will be required.) WebEx Integrated Audio (Per use fees in this section are calculated per unit per connection.) Call-in (Bridge country only*) free Call-in (Bridge country only*) Call-back (Bridge country only*) Call back Int'l Global and -free Call in B Integrated VoIP 0.02 SMS Invitation Each 0.00 *Bridge countries as of 9/1/2008: United States/Canada, United Kingdom, and India. The specific country will depend on the bridge location provisioned for each customer. Call-in and callback for countries other than bridge locations are part of the Global Calling price list. **Per Use Fees are subject to change. Subscriber will be charged the rate in effect at the time the service is used Additional Order Items General Items Op-assist teleconference usage does not count toward fulfillment of any telephony commitment. Telephony availability is dependent on the presence of an associated site. If any of the associated sites are cancelled, this telephony order will remain in effect and be associated with the remaining site(s). Pre-existing telephony commitments on any of the associated sites will be replaced and superseded by the commitment on this order form. SMS Text Messaging (SMS) Invitation feature enables hosts to invite meeting attendees by sending SMS messages to attendees' mobile phones. Mobile attendees can receive audio call-backs by replying to the SMS messages if audio call-back is enabled. Text Messaging (SMS) Invitation is available for MC, TC, EC and $C. Text Messaging (SMS) is charged (if applicable) per successful message sent (i.e., sent from WebEx to the SMS aggregator). WebEx cannot guarantee end-to-end message delivery and also cannot guarantee the timeframe in which the message will be delivered. Subscriber agrees that it has the consent of the recipient to send them the text message and that WebEx is not responsible for any charges incurred by the recipient upon receiving and/or replying to the text message. The Text Messaging (SMS) feature is only available to Subscribers with committed audio services on the WBS27 release at no charge through April 30, The text message recipient may incur separate charges depending on their carrier and plan. Special Payment Terms WebEx invoicing for Services begins on the first day that the General Site or service modification is available for use by the Subscriber and monthly thereafter. Subscription Service Fees are invoiced monthly in advance for the duration of the Order Form. Commitments not utilized by the Subscriber during the month for which they are committed may not be carried forward into any subsequent month or term. Additional Services and Telephony usage, as well as other Per Use Fees accrued, are invoiced monthly in arrears for actual use. Payment terms are Net 30 days from invoice date. This order includes a Telephony Billings commitment. The and Total shown on the Order Form represents the minimum amount to be invoiced per month. Any usage of WebEx Integrated Audio will count toward WebEx, Order Form ID# , page 2 of 12
3 fulfillment of this commitment at the rates listed in the Per Use Fees section. Service Description and Terms Service and Support Information can be found at: Information on Support Services for WebEx Subscribers may be found at: A description of WebEx Services may be found at: Subscriber Information WebEx's creation of a website for Subscriber to access the WebEx Services shall constitute WebEx's acceptance of Subscriber's duly authorized offer to purchase WebEx Services in accordance with the following Terms and Conditions. If Subscriber has a signed Services Agreement with WebEx, such agreement will govern Subscriber's use of WebEx Services ordered on this Order Form. If Subscriber does not have a signed Services Agreement with WebEx, use of the WebEx Services by Subscriber is governed by the WebEx Terms and Conditions found at: Other Order Information Audio Broadcast pricing 1-25 Attendees $ Attendees $ Attendees $ Attendees $ Attendees $ Attendees $ Additional Comments Please aggregate sites stratfor-events.webex.com and stratfor.webex.com WebEx, Order Form ID# , page 3 of 12
4 WebEx Service Term "Initial Term" months 6 Subsequent "Renewal Term(s)"months 6 Order will automatically renew unless written notice of termination is sent at least 30 days prior to the commencement of the next renewal term in accordance with the WebEx Terms and Conditions or WebEx Services Agreement Anticipated Availability Date for New or Change Service:03/19/2010 (Typically within 7 Days from WebEx's acceptance of a valid Order.) Billing Currency USD One-time (Invoiced on the first day that the General Site or service modification is available for use) Branding Each Primary Language English Each Monthly Recurring Charge (Unless prepaid, invoiced monthly in advance throughout the term of this order.) WebEx Data Services Event Center Large Meeting Room 500 Each Other Services NBR Storage 1GB (included) GB NBR Committed Storage 1GB GB NBR Additional Storage 1GB GB WebEx, Order Form ID# , page 4 of 12
5 Per Use Fees** (Invoiced monthly in arrears of actual usage. Operator Assisted Teleconferencing is available in conjunction with a WebEx meeting (MC, TC and EC). Meeting number will be required.) Additional Event Center Events 500 Meeting Additional Meeting Room Attendee Attendee WebEx Integrated Audio (Per use fees in this section are calculated per unit per connection.) Call-in (Bridge country only*) free Call-in (Bridge country only*) 0.20 Call-back (Bridge country only*) 0.20 Call back Int'l Global and -free Call in Integrated VoIP 0.02 Audio Broadcast Audio Broadcast Other Services Attendee see other order info Op-Assist (Basic) Dial-In Domestic 0.16 Op-Assist (Basic) Dial-In Domestic -Free Op-Assist (Basic) Dial-Out Domestic Op-Assist (Basic) Dial-Out International Op-Assist (Basic) Dial-In International -Free Op-Assist (Premium) Dial-In Domestic Op-Assist (Premium) Dial-In Domestic -Free Op-Assist (Premium) Dial-Out Domestic Op-Assist (Premium) Dial-Out International Op-Assist (Premium) Dial-In International -Free Op Assisted - Recording Service 0.30 *Bridge countries as of 9/1/2008: United States/Canada, United Kingdom, and India. The specific country will depend on the bridge location provisioned for each customer. Call-in and callback for countries other than bridge locations are part of the Global Calling price list. **Per Use Fees are subject to change. Subscriber will be charged the rate in effect at the time the service is used WebEx, Order Form ID# , page 5 of 12
6 Additional Order Items General Items Monthly Subscription Services: Maximum Number of Events that can be held at one time in a Large Event Room = 1 Maximum Number of Participants per Event = 500 Fees for Additional Meetings: The number of events during a single month CAN exceed the "Maximum number of events per month" - the fee per Event in excess of "Maximum", for any single month shall be: $ Per Event Maximum Number of Events per Month = 5 Fees for Additional Participants: Number of participants in any single Event CAN exceed the "Maximum number of participants in any Event " identified above at a rate of $15.00 per Participant in Excess of "Maximum", per instance. Special Offers and Discounts NBR Service and Fees: (Committed fees are invoiced monthly in advance throughout the term of this order.) Standard uncommitted domestic and international callback telephony rates will apply to third-party teleconferences recorded using NBR. (MC, TC, EC, $C Min Requirement WBS 25 Platform, SC Min Requirement WBS26 Platform) NBR Subscriber is entitled to 1 GB of storage at no cost. Additional storage used by subscriber (in excess of the 1 GB) will be billed monthly in arrears for actual usage at $16.00 per GB per month. Subscription includes Secure Socket Layer (SSL) Encryption with maintenance and 1 GB of storage. Special Payment Terms WebEx invoicing for Services begins on the first day that the General Site or service modification is available for use by the Subscriber and monthly thereafter. Subscription Service Fees are invoiced monthly in advance for the duration of the Order Form. Commitments not utilized by the Subscriber during the month for which they are committed may not be carried forward into any subsequent month or term. Additional Services and Telephony usage, as well as other Per Use Fees accrued, are invoiced monthly in arrears for actual use. Payment terms are Net 30 days from invoice date. Service Description and Terms Service and Support Information can be found at: Information on Support Services for WebEx Subscribers may be found at: A description of WebEx Services may be found at: Subscriber Information WebEx's creation of a website for Subscriber to access the WebEx Services shall constitute WebEx's acceptance of Subscriber's duly authorized offer to purchase WebEx Services in accordance with the following Terms and Conditions. If Subscriber has a signed Services Agreement with WebEx, such agreement will govern Subscriber's use of WebEx Services ordered on this Order Form. If Subscriber does not have a signed Services Agreement with WebEx, use of the WebEx Services by Subscriber is governed by the WebEx Terms and Conditions found at: Other Order Information Audio Broadcast pricing 1-25 Attendees $ Attendees $ Attendees $ Attendees $ WebEx, Order Form ID# , page 6 of 12
7 Attendees $ Attendees $ Additional Comments Please aggregate sites stratfor-events.webex.com and stratfor.webex.com WebEx, Order Form ID# , page 7 of 12
8 WebEx Service - Meeting Center Named Hosts Term "Initial Term" months 6 Subsequent "Renewal Term(s)"months 6 Order will automatically renew unless written notice of termination is sent at least 30 days prior to the commencement of the next renewal term in accordance with the WebEx Terms and Conditions or WebEx Services Agreement Anticipated Availability Date for New or Change Service:03/19/2010 (Typically within 7 Days from WebEx's acceptance of a valid Order.) Billing Currency USD One-time (Invoiced on the first day that the General Site or service modification is available for use) Branding Each Primary Language English Each Monthly Recurring Charge (Unless prepaid, invoiced monthly in advance throughout the term of this order.) WebEx Data Services Meeting Center Pro Named Hosts 25 NHosts Other Services NBR Storage 1GB (included) GB NBR Committed Storage 1GB GB NBR Additional Storage 1GB GB WebEx, Order Form ID# , page 8 of 12
9 Per Use Fees** (Invoiced monthly in arrears of actual usage. Operator Assisted Teleconferencing is available in conjunction with a WebEx meeting (MC, TC and EC). Meeting number will be required.) Additional Attendees Attendee WebEx Integrated Audio (Per use fees in this section are calculated per unit per connection.) Call-in (Bridge country only*) free Call-in (Bridge country only*) 0.20 Call-back (Bridge country only*) 0.20 Call back Int'l Global and -free Call in Integrated VoIP 0.02 Other Services Meeting/Training Assist - Standard Each Meeting/Training Assist - Premium Each Additional Hours Hour Recording of Event on Compact Disk Each Op-Assist (Basic) Dial-In Domestic 0.16 Op-Assist (Basic) Dial-In Domestic -Free Op-Assist (Basic) Dial-Out Domestic Op-Assist (Basic) Dial-Out International Op-Assist (Basic) Dial-In International -Free Op-Assist (Premium) Dial-In Domestic Op-Assist (Premium) Dial-In Domestic -Free Op-Assist (Premium) Dial-Out Domestic Op-Assist (Premium) Dial-Out International Op-Assist (Premium) Dial-In International -Free Op Assisted - Recording Service 0.30 *Bridge countries as of 9/1/2008: United States/Canada, United Kingdom, and India. The specific country will depend on the bridge location provisioned for each customer. Call-in and callback for countries other than bridge locations are part of the Global Calling price list. **Per Use Fees are subject to change. Subscriber will be charged the rate in effect at the time the service is used WebEx, Order Form ID# , page 9 of 12
10 Additional Order Items General Items Maximum number of simultaneous Meeting Center meetings per Named Host = 1 Additional Meeting Participants: Number of participants in any single session CAN exceed the "Maximum number of participants per session" identified above at a rate of $15.00 per Participant in Excess of "Maximum", per instance. Maximum number of participants in any Meeting = 25 Special Offers and Discounts NBR Service and Fees: (Committed fees are invoiced monthly in advance throughout the term of this order.) Standard uncommitted domestic and international callback telephony rates will apply to third-party teleconferences recorded using NBR. (MC, TC, EC, $C Min Requirement WBS 25 Platform, SC Min Requirement WBS26 Platform) NBR Subscriber is entitled to 1 GB of storage at no cost. Additional storage used by subscriber (in excess of the 1 GB) will be billed monthly in arrears for actual usage at $16.00 per GB per month. Subscription includes Secure Socket Layer (SSL) Encryption with maintenance and 1 GB of storage. Standard Meeting/Training/Sales Assist includes 30 minutes of event setup and complete monitoring of the event. Premium Meeting/Training/Sales Assist includes everything in a standard Meeting Assist, plus, a digital recording of the event will be made and copied to a CD. Special Payment Terms WebEx invoicing for Services begins on the first day that the General Site or service modification is available for use by the Subscriber and monthly thereafter. Subscription Service Fees are invoiced monthly in advance for the duration of the Order Form. Commitments not utilized by the Subscriber during the month for which they are committed may not be carried forward into any subsequent month or term. Additional Services and Telephony usage, as well as other Per Use Fees accrued, are invoiced monthly in arrears for actual use. Payment terms are Net 30 days from invoice date. Service Description and Terms Service and Support Information can be found at: Information on Support Services for WebEx Subscribers may be found at: A description of WebEx Services may be found at: Named Host Description and Terms A Named Host is any host who may host an unlimited number of meetings ("Meeting(s)") using the Service; provided that a Named Host may only host the above-listed maximum number of simultaneous Meetings at any given time. Each Meeting must be hosted by a Named Host and may include no more than the above-listed maximum number of meeting participants, including the Named Host. Named Host accounts are individualized and may not be shared or used by anyone other than the one employee to whom the Named User account is assigned. The identification of Named Hosts must be unique to an individual and may not be of a generic nature. Subscriber shall identify those employees assigned to Named Host accounts on the "Manage Hosts" list (the "List"). The List will be maintained by the Subscriber's Site Administrator, who will update the List so that it is current at all times. A Named Host account may not be transferred to another Subscriber employee except upon (a) termination of the Named Host's employment with Subscriber, or (b) in all other instances, WebEx's prior written approval. WebEx will have the right to invoice Subscriber for any additional Named Host accounts issued by Subscriber. Subscriber may change the committed number of Named Hosts accounts only upon submission and acceptance of an additional Order Form. WebEx will have the right, upon reasonable notice, to audit Subscriber's records (including but not limited to the List) during normal business hours to ensure Subscriber's compliance with the above requirements. WebEx will pay the cost of the audit unless it is found that Subscriber is misusing the Service by, for example, exceeding the number of allowable Meeting participants, assigning more Named Host accounts than Subscriber has subscribed to, sharing a Named Host account among multiple employees, having a Named Host hold more than the specified maximum number of simultaneous Meetings at the same time, or providing a Named Host account to a non-employee. Subscriber Information WebEx, Order Form ID# , page 10 of 12
11 WebEx's creation of a website for Subscriber to access the WebEx Services shall constitute WebEx's acceptance of Subscriber's duly authorized offer to purchase WebEx Services in accordance with the following Terms and Conditions. If Subscriber has a signed Services Agreement with WebEx, such agreement will govern Subscriber's use of WebEx Services ordered on this Order Form. If Subscriber does not have a signed Services Agreement with WebEx, use of the WebEx Services by Subscriber is governed by the WebEx Terms and Conditions found at: Additional Comments Please aggregate sites stratfor-events.webex.com and stratfor.webex.com WebEx, Order Form ID# , page 11 of 12
12 Subscriber Account Name: Strategic Forecasting, Inc. Parent Company (IF different than above named subscriber) Signature Name: Title: Date: Address: Billing Information Billing Contact Name: Brian Genchur Billing Contact Title: Manager P.O./P.R.#(If Required): Billing Address: 700 Lavaca St Ste 900, Austin, TX,78701, US Phone: Billing Phone: Billing Ship-to Address: 700 Lavaca St Ste 900, Austin, TX,78701, US Cisco WebEx LLC 3979 Freedom Circle. Santa Clara. CA WebEx Billing Contact Number (866) Federal ID # WebEx, Order Form ID# , page 12 of 12
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