7220X. Number: 7220X Passing Score: 800 Time Limit: 120 min File Version: X

Transcription

1 7220X Number: 7220X Passing Score: 800 Time Limit: 120 min File Version: X Avaya Aura Core Components Support Exam Version 1.0

2 Exam A QUESTION 1 Refer to the Exhibit. Which two statements are true about a call from AST to AST ? (Choose two.) A. In step 3, Avaya Aura Communication Manager (CM) sends SIP Options to looking for a 200 ok response to check it is reachable. B. In step 2, Avaya Aura Session Manager (SM) matches with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura Communication Manager. C. In step 1, when draws dial tone it sends an Invite to Avaya Aura Session Manager (SM) with the Request URI containing D. In step 2, the Avaya Aura Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura Communication Manager (CM). Correct Answer: BC

3 QUESTION 2 What statement about the H.323 to SIP routing is true? A. Avaya Aura Communication Manager does feature processing for both endpoints. B. Avaya Aura Communication Manager does feature processing for H.323 endpoint only. C. Avaya Aura Communication Manager does feature processing for SIP endpoint only. D. Avaya Aura Communication Manager does not do feature processing for any endpoint in this scenario. Correct Answer: A QUESTION 3 Refer to the Exhibit.

4 A SIP user is calling an H.323 user. In this call flow, in which phase does Avaya Aura Communication Manager (CM) handle the call processing foe each endpoint? A. both endpoints in the originating phase B. H.323 endpoint in originating phase, SIP endpoint in terminating phase C. SIP endpoint on originating phase, H.323 endpoint in terminating phase D. both endpoints in the terminating phase Correct Answer: C

5 QUESTION 4 When retrieving a message from Avaya Aura Messenger (AAM), what is the function of the RE-INVITE? A. The RE-INVITE is only used when the initial INVITE is not transmitted successfully. B. The RE-INVITE shuffles the media path off Avaya Aura Communication Manager (CM). C. The RE-INVITE is to allow the user to be authenticated. D. The RE-INVITE is only sent if a voice port cannot be initially connected to the caller. Correct Answer: C QUESTION 5 Refer to the Exhibit.

6 Which two statements about a call from AST to Remote Worker AST are true? (Choose two.) A. Avaya Session Border Controller for Enterprise (SBCE) periodically sends SIP Options to looking for a 200 ok response to check it is reachable. B. SIP Signaling traverses the Avaya Session Border Controller for Enterprise (SBCE) and the Media must bypass the SBCE. C. As far as Avaya Aura Session Manager (SM) is concerned, all Remote Worker phones are registering from an IP address equal to the Avaya Session Border Controller for Enterprise (SBCE) Remote Worker Private IP address. D. Avaya Session Border Controller for Enterprise (SBCE) needs to be built as a trusted SIP Entity and Entity link for remote workers. E. The configuration of a Remote Worker AST is the same as an Office Worker AST in the Avaya Aura System Manager (SMGR) user profiles. Correct Answer: CE

7 QUESTION 6 Refer to the Exhibits.

8 The SIP call flow made from an Avaya Communicator Remote Worker is on the left, and the call flow made from a 96X1 telephone Remote Worker is on the right. When comparing the two call flows, which statement is true? A. There is no difference between the two. B. Avaya Aura Communication Manager does full call model processing for the SIP-to-SIP call flow and does half-call model processing for the SIP-to- Communicator call flow. C. The Communicator does not register to Avaya Aura Session Manager. D. The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE). Correct Answer: A

9 QUESTION 7 After an Avaya Aura Communication Manager (CM) upgrade, a customer called Avaya support because their SIP telephones were unable to login. Support was able to confirm that the telephones had not been upgraded. Which pre-implementation step was omitted? A. Provide accurate licensing specification. B. Verify version installed is compatible with existing versions. C. Test all third-party equipment and software. D. Access support.avaya.com to verify customer systems compatibility. Correct Answer: B QUESTION 8 Which two statements regarding the core architecture in the Avaya Aura 7 solution are true? (Choose two.) A. SIP trunks can only be configured on Avaya Aura Session Manager (SM). B. SIP user Agents register with Avaya Aura Session Manager (SM). C. SIP User Agents can register to Avaya Aura Communication Manager (CM) or Avaya Aura Session Manager (SM). D. Avaya Aura Media Server (AAMS) cannot connect to Avaya Aura Communication Manager (CM) without routing via Avaya Aura Session Manager (SM). E. Avaya Aura Media Server (AAMS) connects directly to Avaya Aura Communication Manager (CM) using SIP. Correct Answer: BE

10 QUESTION 9 Which statement about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP-Trunking and Remote Worker services is true? A. SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface. B. SIP-Trunking and Remote Worker services can share the same IP address. C. Only one IP-address should be configured per interface. D. SIP-Trunking and Remote Worker services cannot run on the same SBCE. Correct Answer: A QUESTION 10 A remote worker using the Avaya Communicator on the smart mobile phone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hotspot. When the remote worker is out of range of the corporate WiFi it obtains a Public IP address via the 3G/4G mobile Service Provider. When roaming from the public network to the corporate private network and vice versa, which strategy prevents the user from having to change the SIP Proxy Server address in the smartphone? A. Network Address Translation (NAT) B. Avaya Session Border Controller for Enterprise (SBCE) public IP-address C. Split Horizon DNS with FQDN D. Virtual Private Network (VPN) Correct Answer: C

11 QUESTION 11 A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya support determined that the number of telephones exceeded the capacity the system could support. Which pre-implementation step was omitted? A. Access support.avaya.com to verify customer systems compatibility. B. Test all third-party equipment and software. C. Verify version installed is compatible with existing versions. D. Provide accurate licensing specification. Correct Answer: D QUESTION 12 A customer reports that when they make a call from an H.323 endpoint at the Main office to an H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch. If misconfigured, which three Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be causing this problem? (Choose three.) A. ip-network-region B. ip-codec-set C. ip-services D. ip-network-map E. node-names ip Correct Answer: ABD

12 QUESTION 13 Ignoring Presence, to be fully functional, how many event package does an AST endpoint subscribe to? A. 1 B. 5 C. 12 D. 64 Correct Answer: B QUESTION 14 Immediately after Registration, how does an Avaya SIP telephone learn if any of its Call Forward features are active right now? A. It queries the LDAP database for active feature status. B. It sends a Subscribe avaya-cm-feature-status event package to Aura Communication Manager (CM) via Aura Session Manager (SM). C. It sends a PPM getdevicedata request to Aura Session Manager (SM); Aura Session Manager (SM) replies with a getdevicedata response. D. It sends a Subscribe avaya-ccs-profile event package to Aura Session Manager (SM); Aura Session Manager (SM) in turn replies with a Notify-avaya-ccsprofile. Correct Answer: B QUESTION 15 Which three statements about media-processing resources (DSPs) are true? (Choose three.) A. SIP-SIP two-party calls will always use SIP Direct Media.

13 B. Two-party calls originated by H.323 stations, trunks, or media gateways, and terminated by SIP stations or trunks, cannot shuffle. C. H.323-H.323 two-party calls will always shuffle. D. Two-party calls originated by SIP stations or trunks, and terminated by H.323 trunks, media gateways, or other vendors' H.323 stations, will always shuffle. E. If a direct media path cannot be established between two IP endpoints the call will fail from release 7.0. Correct Answer: ABE QUESTION 16 When one Avaya SIP Telephone (AST) user calls another Avaya SIP Telephone (AST) user agent, Session Manager goes through different phases of processing the call. What is the maximum number of Phase Tags and what are they called? A. Two imsorig and imsterm B. Two origappseq and termappseq C. Four imsorig, origdone, imsterm, termdone D. Three ingress, process, egress Correct Answer: C QUESTION 17 During installation, through the exchange of security certificates, between which three does the Trust Management Service establish trust? (Choose three.) A. Identity Management B. Communication Manager C. System Manager D. Certificate Authority E. Session Manager

14 Correct Answer: CDE QUESTION 18 Which three are Avaya Subscription event packages? (Choose three.) A. avaya-ldap-feature-status B. avaya-ua-service-state C. avaya-ccs-profile D. avaya-cm-feature-status E. dialog Correct Answer: CDE QUESTION 19 Session Manager uses five unique certificates for TLS connections. What are the two most important certificates in communicating with other devices/entities? (Choose two.) A. SIP certificates B. Sal Agent certificates C. WebSphere D. HTTPS certificates E. Management certificates Correct Answer: AE

15 QUESTION 20 When does Communication Manager insert the shortcut flag during call processing? A. during the origination phase (imsorig) of call processing B. during the termination phase (imsterm) of call processing C. during the initialization phase (imsinit) of call processing D. during the dialing analysis phase (imsdialana) of call processing Correct Answer: C QUESTION 21 What is the function of a Virtual Network Region? A. It allows one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth. B. It makes DSP resources available in other Network Regions. C. It allows Inter-Gateway Alternate Routing (IGAR). D. It prevents oversubscription of WAN links for interconnecting Network Regions with different bandwidth limitations. Correct Answer: A QUESTION 22 In a SIP trace capturing PPM messages, which device sends the getcallhistory PPM request, and what is it requesting?

16 A. the SIP endpoint; It is requesting its call log to be retrieved from Session Manager. B. the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager. C. the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager. D. System Manager; It is requesting the call log history from Communication Manager. Correct Answer: A QUESTION 23 A customer explains that calls are failing to route from Avaya Aura Session Manager (SM) A (managed by Avaya Aura System Manager (SMGR) A) to an Avaya Aura Session Manager (SM) B (managed by Avaya Aura System Manager (SMGR) B) When you check the configuration in Avaya Aura Session Manager (SM) A, witch statement describes what should you look for? A. SM B is defined as a SIP Entity of type other +Entity Link, Dial Pattern and Routing Policy. B. SM B is defined as a SIP Entity of type Session Manager +Entity Link, Dial Pattern and Routing Policy. C. SM B is defined as a SIP Entity of type Session Manager +Entity Link. D. SM B is defined as a SIP Entity of type other +Entity Link. Correct Answer: B QUESTION 24 When an Avaya SIP Telephone (AST) makes a call to another AST on the same Avaya Aura Communication Manager (CM), when is a SIP trunk used? A. up to the point where calls are shuffled to establish a direct media path B. just during call establishment and clear down only C. for the entire duration of the call D. only when the media path is established

17 Correct Answer: B QUESTION 25 When observing the Session Manager dashboard, you notice that one entity is marked as down. Which two troubleshooting tools can be used to investigate the problem? (Choose two.) A. List trace station on Avaya Aura Communication Manager B. statapp on the Command Line Interface of Avaya Aura Session Manager C.traceSM on the Command Line Interface of Avaya Aura Session Manager D. the replication page in Avaya Aura System Manager E. Avaya Aura Session Manager Entity Link Connection Status page in Avaya Aura System Manager Correct Answer: CE QUESTION 26 A customer has just added a CS1000 SIP Entity and Entity Link using TLS port Users are unable to call any Avaya Aura users which are connected via the same Avaya Aura Session Manager (SM). They have run a tracesm and see no SIP messages coming from the CS1000 in the trace. They can ping between the CS1000 and SM100. Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support? (Choose two.) A. list trace tac xxx, where xxx is the TAC of the trunk group between Avaya Aura Communication Manager and SM B. tshark -i eth1 -w <capturefilename> on SM C. the latest /var/log/ecs logfile on Avaya Aura Communication Manager D. tracesm with TLS handshaking enabled on SM E. the ppm.log in /var/log/avaya/jboss/sessionmanager on SM Correct Answer: BD

18 QUESTION 27 After implementation, Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue? A. Avaya Aura Session Manager (SM) B. Avaya Aura System Manager (SMGR) C. Avaya Aura Communication Manager (CM) D. Avaya Aura Utility Server (US) Correct Answer: A QUESTION 28 A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Communication Manager (CM). After looking ah how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application. If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow? A. PPM is downloaded to the Remote Worker telephone from Avaya Aura Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE). B. PPM is downloaded to Avaya Aura Session Manager (SM) from CM. C. PPM is downloaded to the Remote Worker telephone from Avaya Aura System Manager (SMGR). D. PPM is downloaded to the Remote Worker telephone from CM. Correct Answer: A

19 QUESTION 29 Which Linux command is used to start a previously stopped Communication Manager? A. start -s CommunicaMgr B. restartcm C.start -s CM D.start CM Correct Answer: A QUESTION 30 Which two statements are true regarding Full and Half call model processing? (Choose two.) A. Avaya Aura Session Manager (SM) always performs Half call model processing. B. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing. C. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing. D. Avaya Aura Session Manager (SM) always performs Full call model processing. Correct Answer: AB

20 QUESTION 31 Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance. Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.) A. Problem Clarification B. Cause C. Knowledge Management D. Details/Findings E. Problem Statement Correct Answer: ACE QUESTION 32 Which two statements describe the 8D Troubleshooting Methodology? (Choose two.) A. It is eight steps that guarantee a logical way to isolate an issue. B. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future. C. It is eight steps that define how to escalate third-party integration issues. D. It is eight steps that used to guarantee systems are operational after an implementation. E. It is eight steps that ensure a faster time to resolution. Correct Answer: BD QUESTION 33 Who is responsible for completing Discipline 4 Determining Root Cause, of the 8D Troubleshooting Methodology?

21 A. Avaya Tier 2 B. Avaya Tier 1 C. Avaya Tier 3 D. Avaya Tier 4 Correct Answer: C QUESTION 34 A customer faces a situation in which the SIP endpoints do not register to Session Manager using Transport Layer Security (TLS). A test reveals that the SIP endpoints do register using the Transmission Control Protocol (TCP). While investigating the problem, the company decides to temporarily use the TCP. What 8D Discipline covers this decision? A. D5 B. D4 C. D2 D. D1 E. D3 Correct Answer: E QUESTION 35 After completing Discipline 2 Describe the Problem of the 8D Troubleshooting Methodology, what is the next discipline to be completed? A. Discipline 3 Prevent Recurrences B. Discipline 3 Develop Interim Containment Actions C. Discipline 3 Implement Corrective Actions D. Discipline 3 Implement a Work-around

22 Correct Answer: B QUESTION 36 In which two ways can you verify the Avaya Aura Communication Manager (CM) license status? (Choose two.) A. Using the CM System Administration Terminal, run the status license command. B. Using the CM Linux console interface, run the statuslicense command. C. Using the CM System Administration Terminal, run the test license command. D. Using the System Manager Web GUI, access the CM element > license menu. E. Using the CM System Administration Interface, access the WebLM > status license menu. Correct Answer: BC QUESTION 37 How can you obtain a list of Avaya Aura Communication Manager (CM) alarms that have been raised today, including previous alarms that are no longer active using CM SAT? A. Execute the display alarms previous command and hit F3. B. Execute the display alarms command, then change the 'Previous?' field from N to Y and hit F3. C. Execute the display alarms command, then change the 'Resolved?' field from N to Y and then hit F3. D. Execute the display alarms command, then change the 'Historical?' field from N to Y and hit F3. Correct Answer: C

23 QUESTION 38 Using the Avaya Aura Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services? A. statsm B. tracesm C. smconfig D. statapp Correct Answer: D QUESTION 39 When viewing the Avaya Aura System Manager (SMGR) alarms, which alarm information is particularly useful for finding more information in the available documentation? A. NotificationOID B. Status C. Source IP address D. Event ID E. M/E Ref Number/SysOID Correct Answer: D

24 QUESTION 40 How can you check to see if the Avaya Aura Session Manager (SM) application processes are running? A. Execute the SM CLI statapp command. B. On the SM dashboard select Status Applications from the Shutdown System pull-down menu. C. On the SM dashboard select Status Applications from the Service State pull-down menu. D. Execute the SM status all command. Correct Answer: A QUESTION 41 Which two statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose two.) A. Export the entire log file to your local PC, and then locally search with an application. B. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type 'down' into the Message box, then click on Apply. C. Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type 'down' into the text contains box, then click on Apply. D. Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type 'down' into the text search box, then click on Apply. Correct Answer: BC QUESTION 42 As opposed to a regular SIP trace, what do SIP messages captured using the tracesm with a=showsm option display? A. the message flow details from SM100 to the PPM servlet B. the message flow details from the SM100 to Avaya Aura Communication Manager (CM) C. the message flow details from the network to the SIP container D. the message flow details from the SM100 to the Avaya Aura Session Manager (SM) Call Processing element Correct Answer: D

25 QUESTION 43 Which statement describes the steps to save the tracesm log file? A. While tracesm is running, type 'w' and a filename; the file is written to the user's current directory. B. Export all logs from the Avaya Aura System Manager (SMGR) log viewer. C. While tracesm is running, type 'w' and a filename; the file is written to the /tmp directory. D. Execute tracesm -w <filename>. Correct Answer: D QUESTION 44 When running the display node-names ip command, what information is found? A. type and link number B. name and link number C. IP address and type D. name and IP address Correct Answer: D

26 QUESTION 45 Avaya support is monitoring a telephone system that is going down several times per day. They discovered a software error that keeps triggering an auto restart. Which command can be used to determine the root cause? A. display reset 4 all B. display initcauses C.display restart all D.display interchangestatus Correct Answer: B QUESTION 46 How can you show that a session is actually reaching the Avaya Aura Media Server (AAMS)? A. In AAMS Element Manager, Select System Status > Element Status > More Actions > display active sessions. B. From SSH, go to the AAMS and issue the list active sessions current. command. C. In AAMS Element Manager select Monitoring > Active Sessions. D. From Avaya Aura System Manager (SMGR) home page, click on the Media Server, and click on the link: list active sessions. Correct Answer: C QUESTION 47 Avaya Aura System Manager (SMGR) holds a copy of the Avaya Aura Communication Manager (CM) database, and it is important that the database is kept identical in both SMGR and CM. If they ever stop being synchronized, what should be done to get them synchronized again?

27 A. Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM. B. Issue a save translations all command in CM. C. Go to the Replication page and issue a Repair of the database on SMGR. D. Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR. Correct Answer: D QUESTION 48 Which critical Avaya Aura Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose two.) A. Licensing status B. Denial events C. Alarms and errors D. A log of system restarts E. Capacity and certificate status Correct Answer: CD QUESTION 49 A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting the technician sees SM is in the Deny New Service state, and in Restricted license mode. What does this license mode indicate? A. The SM license is not accessible or does not exist. B. There is a license error but SM continues to function. C. The license 30 day grace period has expired and SM service is being denied. D. The license was installed incorrectly.

28 Correct Answer: C QUESTION 50 In Avaya Aura Communication Manager (CM), what are three valid formats of the list trace command? (Choose three.) A. List trace tac 701 B. List trace ras ip-address C. List trace previous D. List trace E. List trace next Correct Answer: ABC QUESTION 51 Where are Avaya Aura Communication Manager (CM) translation files stored? A. /var/home/ftp/pub B. /etc/home/defty C. /craft/home/xlations D. /var/home/avaya/xln/ Correct Answer: A QUESTION 52

29 A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls. Which command in Avaya Aura Communication Manager (CM) can the administrator execute, to determine if the H.248 Gateways were placed in a maintenance busy state? A. Status signaling group x B. Status health C.Status media-gateways D.Trace trunk x Correct Answer: C QUESTION 53 A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources. The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal. Which statement describes the cause of this problem? A. The CM license has no CM Media Server VoIP Channels. B. No trunk-group members have been configured, C. The VoIP Channel License Limit has not been set on the media-server CM SAT screen. D. The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen. Correct Answer: A

30 QUESTION 54 What is the name of the packets capturing utility embedded in most Linux Servers, including Avaya Aura Communication Manager (CM)? A. wshark B. cshark C. pcap D. tshark Correct Answer: D QUESTION 55 Which Linux command allows you to view the installed certificates on Aura Communication Manager (CM)? A. tlscertmanage B. show certs C. displaycertificates D.start certmanager -f Correct Answer: A QUESTION 56 How can an inactive SM100 be reset? A. Click the repair button on the Replication page with the affected Avaya Aura Session Manager (SM) selected. B. Click the 'Reset' button on the Security Module Status page in Avaya Aura System Manager (SMGR).

31 C. Run the resetsm100 command from RHEL Command Line Interface of Avaya Aura Session Manager (SM) D. Restart Services on the Avaya Session Border Controller for Enterprise (SBCE). Correct Answer: C