Interoperability List

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1 Interoperability and Professional Services Interoperability List Version 3.2 July 2018

2 Page 2 Interoperability & Professional Services

3 Table of Contents Introduction... 7 Interoperability with Trunking Providers... 8 General Interoperability List Interoperability with Unified Messaging Exchange IP Phone Interoperability with SPS Page 3

4 Notice Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document can be downloaded from This document is subject to change without notice. Date Published: July WEEE EU Directive Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product. Customer Support Customer technical support and services are provided by or by an authorized Service Partner. For more information on how to buy technical support for products and for contact information, please visit our Web site at Page 4

5 Abbreviations and Terminology Abbreviation / Term Definition (Degree of Interop) CA CMTS COPS DUT (Degree of Interop) (Degree of Interop) GK GW Interoperability that successfully achieved by proving interconnectivity and basic call scenarios Call Agent Cable Modem Termination System Common Open Policy Service Device Under Testing Interoperability that successfully achieved by proving full interconnectivity and advanced call scenarios (including features), according to interoperability test procedures Interoperability and certification that and third-party vendors successfully achieved by proving full interconnectivity and advanced call scenarios (including features), according to and third-party vendors interoperability test procedures Gatekeeper H.248 Also known as MEGACO control protocol LE MG MGC MGW MTA NAT SC SSW UA Local Exchange Media Media Controller Media Multimedia Terminal Adaptor Network Address Translation Shelf Controller Softswitch User Agent ( endpoint) Page 5

6 Interoperability List History Version Release Date 1.0 December January April May July January February May July March January / February May March April January December August July May August October February August October April November July 2018 Page 6

7 Introduction This document provides a comprehensive list of third-party vendors and their products with which products have successfully achieved interoperability status. details pertaining to the specific telephony, IP telephony, and related companies products with which devices have proven interoperability and to the degree of interoperability are presented in this document. This Interoperability List contains interoperability tests performed with Software Version 6.6 or later. For tests done with earlier software versions, see products have successfully achieved interoperable capabilities with third-party vendors in a wide range of VoIP environments: Softswitches Call Agents Call Managers Proxies Gatekeepers IP PBXs Standard PBXs Soft Phones VoIP Phones VoIP Application Servers Voice Mail Unified Messaging Media Servers/IVR (Interactive Voice Response) Local exchange simulators MCUs (Multipoint Conferencing Units) MTAs (Multimedia Terminal Adaptors) CMTSs (Cable Modem Termination Systems) LE (Local Exchange) switches (V5.2) Firewalls, NATs and Session Border Controllers (s) offers three levels of interoperability: Interoperability Level Certificate Description test call has been done with the DUT. Typically, no documentation is available. test plan has been done with the DUT. Documentation is available. certification has been done with the DUT. Formal certificate is available. Page 7

8 Interoperability with Trunking Providers The table below lists the Trunking Providers (ITSP) with which has successfully proven interoperability capability. You can find the most updated list on Web site at Trunking Provider Product Version Device Type 8x8 800B 7.00A with AAPT A with ShoreTel 14.2 IP-PBX AireSpring 6.80A with Genesys Server 8.1 Alteva 6.60A with Lync 2010 Amcom 800B 6.80A with AT&T (enhanced 6.60A with IP Flexible Reach) Genesys Server 8.1 AT&T (IP Flexible 6.60A with Genesys Reach) Server 8.1 AT&T (IP Flexible 6.60A with Lync Reach) 2010 & 2013 AT&T (IP Flexible 6.60A with Reach) Genesys Server 8.1 AT&T (IP Toll 6.60A with Genesys Free) Server 8.1 AT&T (IP Toll 6.60A with Free) Genesys Server 8.1 AT&T IP Flexible Reach including network-based Enhanced Features Bell Canada Bell Canada BluIP BroadCloud B 6.80A with Cisco CUCM A with 7.20A with 6.60A with 7.20A.202 with Cisco CUCM A BRI/PRI 6.80A BRI/PRI 7.00A with Panasonic KX- NS500/ Degree of Interoperability Protocol Page 8

9 Trunking Provider BroadConnect BroadSoft Product Version Device Type 500L 7.00A A A A A A A A A A A A A A with Panasonic KX- TDE100/200/ with Panasonic KX- NCP500/ with Mitel SP2 with IP Office 500 V2 7.0.(5) with NEC SL with NEC SV with NEC SV9100 BRI/PRI with Mitel with Toshiba CIX SP2 with ShoreTel ShoreGear 14.2_Build_ with Unify OpenScape and Unify OpenScape Office with Unify HiPath 3000 with Alcatel-Lucent Enterprise Degree of Interoperability Protocol MP R.051 & 7.20A.001 with Innovaphone IP-PBX 7.20A with Cisco CUCM A A with 7.20A B BroadSoft A BroadSoft 800B 7.20A Broadvox BT 6.60A with 7.00A with Interactive Intelligence (Customer Interaction Center) Page 9

10 Trunking Provider BT 800 BT BV IP Connect BT Italia BT One voice Cellcom Netvision 1000B CenturyLink CenturyLink 4000 Cisco Unified Border element (CUBE) Cogeco Data Colt Colt Colt Completel (France) Product Version Device Type 2600 Completel (France) Cybersmart 500 DTAG 500 MSBR DTAG 500L MSBR DTAG 800 MSBR DTAG 500 DTAG 500L DTAG 800 DTAG ECN 500 Exponential-e Degree of Interoperability Protocol 7.00A with NEC 3C 6.60A with 7.0A with Genesys Server A with 7.00A with 6.80A with Genesys Server A with Cisco CUCM A with Unified Customer Voice Portal 10.5 (CVP) 6.60A with 6.60A with 6.80A with Genesys Contact Center 6.80A with Genesys Server A with Alcatel OmniPCX Enterprise R A with Cisco CUCM A with Unify Openscape Voice PBX 6.80A MSBR with Lync 6.80A MSBR with Lync 6.80A MSBR with Lync 6.80M M M A A A with SWYX SwyxWare 2015 with Unify Openscape Voice PBX with Page 10

11 Trunking Provider FairPoint Communications Flowroute G12 Communications Gen-i Gen-i Global Crossing GTS-Hungary GTT (Interoute) HipCom HKBN (Hong Kong) HOT (Israel) InTechnology IP-Directions Italtel KCOM Product Version Device Type 3000 KDDI Level 3 Communications LGU+ M-Net 500 MSBR M-Net 500 M-Net M-Net 500L MSBR 500L Degree of Interoperability Protocol 7.00A with 7.00A with 6.60A with 6.60A with ShoreTel IP-PBX 6.60A with ShoreTel PBX 6.60A 6.60A with 7.20A with 6.80A with 6.80A with 6.60A with 6.60A with Lync A with Alcatel OmniPCX Enterprise R10.1 and OmniPCX Office A with Genesys Server v A with 7.20A 6.80A with 6.60A with 6.80A with 6.80A with 6.80A with 6.80A with Page 11

12 Trunking Provider M-Net 800 MSBR M-Net 800 Product Version Device Type 6.80A with 6.80A with 6.60A with 6.60A with ShoreTel IP-PBX 7.00A with Genesys MTS Allstream MWEB Talk (SA) NCELL 1000B Neotel A with Lync Netia 6.80A with Nextiva 7.00A With MSBGs BroadWorks R20.sp1 NTT 7.20A.202 with Lync NTT-Docomo 800B 7.20A with NTT-Docomo Polkomtel Polkomtel QSC QSC AG (Germany) Rogers 800B Saicom Voice Saicom Voice Setera (Finland) ShoreTel Singtel (Malaysia) Skype Sprint 4000 Sunrise 7.20A A with CCE with Degree of Interoperability Protocol 7.00A with A.002 with 6.60A with Lync A.002 with 6.80A 6.80A Alcatel OXO OXO_GW_910/ A with Lync A With ShoreTel IP-PBX 6.80A with 6.60A with Lync 6.80A with Lync A with Page 12

13 Trunking Provider Swisscom Swisscom Product Version Device Type Degree of Interoperability Protocol 7.00A with 7.20A.002 with 7.20A Swisscom 1000B Swisscom A Swisscom 500L 7.20A Swisscom 800B 7.20A Swisscom (VoIP Gate) TATA Telavox Tele2 Telekom Malaysia Telenor Telenor Telia Entry Telkom Premium SA Telkom SA Telkom Standard SA Telkom Standard SA Telkom Standard SA Telkom Standard SA Telstra Telstra (Australia) Telus Telus Telus Telus 1000B 800B SW VE 1000B 6.60A with 6.80A.285 with 6.80A with 6.60A with Lync A with ShoreTel 6.80A with 6.80A with Genesys Server A A with Unify Openscape A with Ericsson-LG IPECS MFIM PBX 6.80A.256 with ShoreTel PBX 6.80A.256 with Mitel MXE 3300 PBX 6.80A with Unify OSBiz 6.80A with Mitel MiVoice 430 & Mitel MiVoice A with OXE 6.60A with Lync A with 7.00A with 7.00A with 7.00A with ININ Media Server Page 13

14 Trunking Provider Thueringer Netkom TIM Italy Time Warner Cable (TWC) Time Warner Cable (TWC) Time Warner Cable (TWC) Time Warner Cable (TWC) Time Warner Cable (TWC) Tipicall T-Mobile T-Mobile Twilio Twilio UPC (Nederland) Verizon Virgin Media Virgin Media Vodafone (Germany) Vodafone (Germany) Vodafone (Netherland) Vodafone (Netherland) Vodafone (New Zealand) Vonage Windstream Windstream Product Version Device Type 1000B B 800B Degree of Interoperability Protocol 7.20A with 7.20A A with Lync A with Lync A with Lync A with 6.80A with 6.80A with 6.60A 7.00A with Lync A with 7.00A with 6.80A with 6.80A with 7.20A.001 with 7.20A with 6.80A with (with CS1K 7.0/SM 6.3.6) 7.20A.002 with 6.80A with 7.00A.020 with NEC 3C 6.60A with 7.00A With BroadWorks R20.sp1 6.80A with 7.00A with Genesys Server 8.1 Page 14

15 General Interoperability List This Interoperability List specifies all VoIP manufacturers, corporations and companies and their products with which has successfully proven interoperability capability with products, as well as the degree of interoperability achieved. Company Vendor Product Type Product Name & Version AKIO Call Center Alcatel- Lucent Enterprise IP-PBX OXE R11.2 IP Office Server Edition Aura Communication Manager Aura Session Manager SSW Aura Messaging Server Aura Communication Manager Aura Session Manager Aura Communication Manager Aura Session Manager Aura Communication Manager Aura Session Manager Aura Communication Manager Aura Session Manager Product s Version Degree of Interop Protocol 7.00A A Version HD MP-11x 6.60A MP-11x 6.60A S8300 Server Aura Communication Manager Release 6.3.x IP Office 500 V2 7.0.(5) IP-PBX Aura Session Manager 7.0 SP2 MP-1xx 6.60A B MSBR 1000 MSBR A A A A A A A A A A A BroadSoft BroadWorks Release xxHD Page 15

16 Company Vendor Product Type Product Name & Version Product Version Degree of Interop Protocol BroadSoft BroadWorks Release 21.0/21.sp1 400HD BroadSoft BroadWorks Release 21.0/21.sp1 400HD BroadSoft BroadWorks Release 21.sp1 MP-2xx BroadSoft BroadWorks Release 22.0 MP-2xx BroadSoft BroadSoft BroadSoft BroadSoft Broad soft Broad soft BroadSoft Application Server Application Server + PCG Application Server Application Server + PCG Application Server Application Server Application Server + PCG BroadWorks & R21.0/21 MP-11x 6.60A Release 21.0/21.sp1 MP-11x 6.60A BroadWorks & R21.0/21 MP A Release 21.0/21.sp1 MP A BroadWorks & R20.sp1 (Access Devices) BroadWorks & R20.sp1 (Access Devices) BroadSoft BroadWorks Release 22.0 BroadSoft BroadWorks Release 22.0 Cisco Customer Voice Portal (CVP) s MSBR 6.80A 6.80A Release 21.0/21.sp1 Mp R.051 Unified Contact Center Enterprise 10.5 (UCCE) Unified Customer Voice Portal 10.5 (CVP) Unified Communications Manager 10.5 (CUCM) s s A A A Cisco CUCM MP A Cisco CUCM Cisco CUCM Cisco CUCM Cisco CUCM Denwa IP-PBX Nano Genband SSW C20 s s s s s s 7.20A A A A A A.001 Genesys Server r HD Genesys Server r HD Page 16

17 Company Vendor Product Type Product Name & Version Genesys Server v8.1.1 Genesys Server 8.1 Genesys Server Genesys Server Product s s Version Degree of Interop Protocol 6.80A 7.0A 7.20A A Huawei SSW MP H.248 Huawei SSW MP DS H.248 Huawei SSW SoftX3000 Huawei SSW SoftX3000 ININ Media Server Innovaphone IP-PBX IP411 v.11r2 sr10 Interactive Intelligence Customer Interaction Center VE VE 1000B 7.00A A A A A Iskratel SSW MP H.248 Iskratel SSW MP H.248 Iskratel SSW SI3000 Iskratel SSW SI3000 VE VE 7.00A A Metaswitch DNS Server MP-2xx Metaswitch 4xxHD 4xxHD_ Metaswitch Softswitch CFS 9.2 MP-1xx 6.60A Metaswitch Softswitch CFS Metaswitch Softswitch CFS Metaswitch Softswitch CFS Metaswitch Softswitch CFS Metaswitch Softswitch CFS Metaswitch Softswitch CFS Metaswitch Softswitch 2015 Online 2015 Provisioning Endpoint Pack (EPP) 500 MSBR L MSBR 500L 800 MSBR A A A A A A MP R HD HD HD Page 17

18 Company Vendor Product Type Online 2015 Online Product Name & Version Product Version Degree of Interop Protocol HD HD HD SBA 2015 Mitel Mitel Mitel Mitel Teams MCD - MiVB 7.0 for the MiVB ICP Mxe Platform MCD - MiVB 7.0 for the MiVB ICP Mxe Platform MCD - MiVB 7.0 for the MiVB ICP Mxe Platform MCD - MiVB 7.0 for the MiVB ICP Mxe Platform B 4000B s B SW- VE 800B SBA 800B CCE s 7.00A A A A A A A A Mp-11x 6.60A Mitel SP2 NEC 3C NEC NEC SV NEC NEC SV9100 NEC SL NEC Nortel () Panasonic 3C Communication Server 1000 KX- NCP500/1000 V B s B 6.80A A A A A A A A A A A Page 18

19 Company Vendor Product Type Product Name & Version Panasonic KX-NS500/ Panasonic Panasonic Panasonic Panasonic Panasonic KX- TDE100/200/600 Communications Server KX- NS1000 IP-Phone KX- HDV130 IP-Phone KX- HDV330 IP-Phone TGP V V V V Panasonic IP-PBX KX-NS1000 v ShoreTel IP-PBX 14.2 ShoreTel IP-PBX 14.2 version ShoreTel IP PBX 14.2_Build_ ShoreTel IP PBX ST Connect ShoreTel SSW ShoreTel Connect ONSITE SWYX SSW SwyxWare 2015 Unify OSBiz Unify IP-PBX OpenScape v.3 Unify IP-PBX OpenScape Office v.3 Unify IP-PBX HiPath 3000 Unify Unify Unify Verint OpenScape SSW SSW REC recorder OpenScape Voice V9 R0.8.3 OpenScape Voice V9 R0.8.3 Product 800B 800B 800B 800B 800B 800 s s s s s Version Degree of Interop Protocol 7.00A A A A A A A A A A A A A A A A A A A A A Page 19

20 Interoperability with Unified Messaging Exchange 2007 The table below lists the PBX vendors for Unified Messaging Exchange 2007 with which has successfully proven interoperability capability. Interoperability with Unified Messaging Exchange 2007 PBX Vendor PBX Type Product Voice Mail Integration Alcatel 4400 MP-11x FXO DTMF Alcatel-Lucent OXE 1000 E1 QSIG Alcatel-Lucent OXE 2000 E1 QSIG Alcatel-Lucent OXE 1000 IP-to-IP Asterisk Edition 1000 IP-to-IP Asterisk Edition 2000 IP-to-IP Definity G T1 CAS (DTMF) Definity G3 MP-11x FXO DTMF Definity G T1 QSIG Definity G T1 QSIG Definity G E1 QSIG Definity G E1 QSIG Merlin Magix MP-11x FXO DTMF S8300 MP-11x FXO DTMF S T1 CAS (DTMF) S E1 QSIG S E1 QSIG S E1 QSIG S E1 QSIG Cisco Call Manager IP-to-IP Cisco Call Manager IP-to-IP Ericsson MD 110 MP-11x FXO SMDI Intecom Pointspan M T1 CAS (SMDI) Inter-Tel Axxess MP-11x FXO DTMF Inter-Tel Axxess 2000 T1 CAS (DTMF) Inter-Tel T1 CAS (DTMF) Inter-Tel 5000 MP-11x FXO DTMF Mitel T1 QSIG Mitel T1 QSIG Page 20

21 Interoperability with Unified Messaging Exchange 2007 PBX Vendor PBX Type Product Voice Mail Integration NEC Electra 192 MP-11x FXO DTMF NEC NEAX 2400 IPX 2000 T1 CAS (SMDI MCI) NEC NEAX 2400 IPX MP-11x FXO SMDI MCI NEC 7600i 2000 T1 CAS (SMDI) NeXspan S MP-11x FXO DTMF Nortel CS1K (Communication Succession 1000) 1000 E1 QSIG Nortel CS1K (Communication Succession 1000) 2000 E1 QSIG Nortel Nortel Nortel Nortel Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C T1 QSIG T1 QSIG E1 QSIG E1 QSIG Nortel SL-100/DMS T1 CAS (SMDI) Nortel SL-100/DMS SMDI Nortel SL-100/DMS-100 MP-11x SMDI Nortel Meridian T1 QSIG Nortel Meridian T1 QSIG Nortel Meridian E1 QSIG Nortel Meridian E1 QSIG Panasonic KX-TDA30 MP-11x FXO DTMF Panasonic KX-TDA100 MP-11x FXO DTMF Panasonic KX-TDA200 MP-11x FXO DTMF Panasonic KX-TDA600 MP-11x FXO DTMF Panasonic KX-TDE FXO DTMF Panasonic KX-TDE FXO DTMF Panasonic KX-TDE FXO DTMF Panasonic KX-TES824 MP-11x FXO DTMF Panasonic KX-TEA308 MP-11x FXO DTMF ShoreTel IP Telephony System MP-11x FXO SMDI ShoreTel IP Telephony System 1000 FXO SMDI Siemens Hicom 150E MP-11x FXO DTMF Siemens HiPath 3550 MP-11x FXO DTMF Siemens HiPath T1 QSIG Page 21

22 Interoperability with Unified Messaging Exchange 2007 PBX Vendor PBX Type Product Voice Mail Integration Siemens HiPath T1 QSIG Siemens HiPath 4000 MP-11x FXO DTMF Siemens HiE IP-to-IP Siemens HiE IP-to-IP Tadiran Coral Flexicom MP-11x FXO DTMF Tadiran Coral Flexicom 2000 E1 CAS (DTMF) Tadiran Coral Flexicom 1000 E1 QSIG Tadiran Coral Flexicom 2000 E1 QSIG Tadiran Coral Flexicom 1000 BRI QSIG Tadiran Coral IPX 1000 BRI QSIG Tadiran Coral IPX 2000 E1 CAS (DTMF) Tadiran Coral IPX 1000 E1 QSIG Tadiran Coral IPX 2000 E1 QSIG Tadiran Coral IPX MP-11x FXO DTMF Page 22

23 IP Phone Interoperability with SPS The table below lists IP Phone vendors which have successfully proven interoperability with Phone Support (SPS). IP Phones Interoperability with SPS Vendor IP Phone Model Protocol Aastra 57i/6757i, L32, RFP43 (DECT), RFP35 IP-DECT Alcatel-Lucent IP Touch 4018, IP Touch 4038 Ascom IP-DECT: d41, d62, d81, i62 310HD, 320HD, 420HD 9620, 9630, 4610 (formerly Nortel) 1120E, 1140E Cisco 7960, 7940, 7941, 7942, 7911/12,7965, 7970, 7905, 7945 Gigaset IP Dect: N720-DM-PRO E49H, DE410 IP PRO, DE700 IP PRO Grandstream GXP2000 ikon IP-DECT Advanced LG-Nortel IP 8830 Linksys SPA942 Mitel 5312, 5330 Moimstone IP330S-BLF IP330 Polycom 450, 501, 670, 8002 SNOM 300, 370 Spectralink PIVOT 8753, PIVOT 8741 TEO (formerly ToneCommander) TEO TSG PoE-TSGA THOMSON ST2030-EU-M Yealink -T28P For details, refer to the SPS Interoperability List document. Page 23

24 International Headquarters 1 Hayarden Street, Airport City Lod , Israel Tel: Fax: Inc. 27 World s Fair Drive, Somerset, NJ Tel: Fax: Contact us: Website: Ltd. All rights reserved., AC, HD VoIP, HD VoIP Sounds Better, IPmedia,, MediaPack, What s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your To VoIP, 3GX, VocaNOM, One Voice and CloudBond are trademarks or registered trademarks of Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice. Document #: LTRT-10018

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