Open Text Fax Gateway Interoperability Guide

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1 Open Text Fax erability Guide Open Text Fax and Document Distribution Group March 2010 Introduction This interoperability guide presents all VoIP manufacturers, corporations and companies and their products that have achieved successful interoperability with Open Text Fax s, as well as the degree of interoperability achieved. The information contained in this document is believed to be accurate and reliable at the time of printing, however, due to ongoing product improvements and revisions, Open Text cannot guarantee accuracy of printed material after the date published nor can it accept responsibility for errors or omissions.

2 2 White Paper Contents Abbreviations and Terminology... 3 Fax erability... 4 Call Managers, Soft Switches, and Gatekeepers... 4 erability with other SIP Media s... 9 erability with Internet Telephony Service Providers (ITSP) Firewalls and NATs erability with Microsoft Unified Messaging Exchange About Open Text... 13

3 3 White Paper Abbreviations and Terminology The following acronyms, abbreviations, and terms are used in the tabulated Fax interoperability lists presented in this document: Abbreviation/Term Basic CA CMTS COPS GK GW Definition erability achieved by proving interconnectivity and basic call scenarios. Call Agent Cable Modem Termination System Common Open Policy Service erability achieved by proving full interconnectivity and advanced call scenarios (including features), according to interoperability test procedures. Gatekeeper H.248 Also known as MEGACO control protocol LE MG MGC MGW MTA NAT SC SSW UA Local Exchange Media Media Controller Media Multimedia Terminal Adaptor Network Address Translation Shelf Controller Softswitch User Agent (SIP endpoint)

4 4 White Paper Fax erability Call Managers, Soft Switches, and Gatekeepers Company Product Type Product Name & Version Fax Degree of 3Com Proxy VCX Series 3Cx Proxy 3Cx Series AASTRA IP-PBX Nexpsan Series Alcatel IP-PBX Office OmniPCX Enterprise (OXE) R6.1.1 F Series Alcatel IP-PBX OmniPCS Enterprise R7.1 (F ) 300 Series Alcatel-Lucent MGC A5020 VOIP311R2S4 Asterisk IP-PBX Asterisk@Home Asterisk IP-PBX Business Edition ABE-A Series Asterisk IP-PBX Business Edition B Series Avaya Proxy & IP-PBX Proxy (SES SES ) 300 Series 3.0 (R013x ) Avaya Proxy & IP-PBX SES 3.1 ( ) CM Avaya Proxy & IP-PBX SES CM Avaya Proxy & IP-PBX SES Series 300 Series

5 5 White Paper Company Product Type Product Name & Version Fax Degree of BlueNote Networks IP-PBX SessionSuite SOA Edition Series BroadSoft Application BroadWorks R Series BroadSoft Application BroadWorks R Series BroadSoft Application BroadWorks R Series BroadSoft Application BroadWorks R Series BroadSoft Application BroadWorks R13 BroadSoft Application BroadWorks R13 BroadSoft Application BroadWorks V14.SP2 BroadSoft Application BroadWorks VR Series Cisco Integrated Services Router (11)T8 300 Series Cisco SSW BTS V13 Cirpack (Thomson) SSW 4.2j5 Clarent C5CM Series Dialogic (Cantata/Brooktrout) Fax TR1034 Ericsson SIP proxy IMT Series Ericsson SIP Proxy IMT 3.0 Ericsson System MDE 900 Series & 2100 Ericsson IP-PBX MX-One 900 Series & 2100 Ericsson Call Center Business Phone 900 Series & 2100

6 6 White Paper Company Product Type Product Name & Version Fax Degree of Geomant MWI MWI Huawei SSW Softx3000 V300R Series 300 Series IBM Proxy Sever Series Basic Innovaphone IP-PBX IP800 v Series Basic Interactive Intelligence Interaction Interactive Intelligence Proxy CIC 2.4 Inter-Tel Application IT InterWise Conference Interwise Connect IPTel Proxy Series MailVision Application Hostlynx 2.0 Microsoft Unified Messaging Unified Messaging Exchange2007 Microsoft Instant Messaging Live (LCS) 2005 Microsoft Instant Messaging Office (OCS) 2007 Microsoft Speech Speech Series NEC Application NEAX61AS 5.6.1_F01_22 NEC Call CS NEC SS7 Signaling Interconnect SI5800 SI 9.220

7 7 White Paper Company Product Type Product Name & Version Fax Degree of NetCentrex SSW SAU (2.4.34) 300 Series CS & 5.0 (for NI-2) CS & 5.0 (for QSIG) CS & Series Multimedia MCP, MCS- 5100/ ( ) 300 Series Multimedia MCS 5100 (3.5) MCS 5200 (3.0) 300 Series Software System SCS CS 2000 SN09U/ISN09U 300 Series NxNet IP PBX - PBXnSIP Proxy Version 1.0 Pingtel Proxy (SIPfoundry open source) SIPxchange (sipxpbx) ECS ver 2.6.2, , 3.2, 3.4 RadVision Stack Series

8 8 White Paper Company Product Type Product Name & Version Fax Degree of Sagem-Interstar Fax XMediusFAX SP XMediusFax Enterprise Series Siemens SSW SURPASS HiQ8000 Siemens SSW Sip SURPASS hie9200 Softswitch (hie) V3.1N Sip (hiq) V.10 (BC5.1) 300 Series Basic Siemens SSW Hipath8000 Ver 3 & 2.2 (Patch ALL.07) Snom Technology AG Proxy Proxy 4S 2.41 build 4738 Sylantro Applications Feature PB4 300 Series Tadiran IP-PBX Coral Sea Softswitch (CSS) Tekelec SSW T9000 DSS (T8000 & T3000) Verso SSW Clarent Class 5 Call Manager (C5CM) 300 Series 300 Series C5CM BUILD3_01 Vonexus Proxy EIC 2.4 Wicom s Proxy Wicom CSS version 4.0 & 5.0

9 9 White Paper erability with other SIP Media s Company Product Type Product Name & Version Fax Degree of Avaya IP Phone 4602SW & 4620SW Avaya Media G CommonVoice Voice mail OpenLink 2.2 Build 25 (VoiceXML media server) NowMessage 2.6 Build 8 (VoiceXML based Unified Messaging Solution) EyePMedia Soft-Phone eyep Phone OEM Client W EM 300 Basic 300 Basic Flextronics UA Mitel IP Phone 5330 & 5340 R and 2100 (SAS) Plactronics Wireless UA Basic Polycom IP Phone IP 301; IP 430; IP 501 IP 601; EM; IP 4000 Ver: and 2100 Siemens Media Surpass hig1100 MG - V1E 300 Basic Siemens IP Phone Optipoint 420 Standard V6.R Siemens IP Phone OpenStage 80 V1 R SIP Snom IP Phone Snom and 2100 Spirent UA Basic Tandburg VideoPhone Basic TI IP-Phone Basic

10 10 White Paper erability with Internet Telephony Service Providers (ITSP) ITSP Vendor Fax Degree of BandTel 300 and 2100 Bandwidth Firewalls and NATs Company Product Type Product Name & Version Fax Degree of Acme SBC SBC On Board 300 Basic Check Point Firewall Linux and Solaris R Basic Convergence SBC Ingate SBC Basic Juniper SBC VF1000 E Kagoor SBC Voice Flow 3000 (5.3.1) Linux Firewall Linksys v Siemens Firewall Speed Stream 300

11 11 White Paper erability with Microsoft Unified Messaging Exchange 2007 PBX Vendor PBX Type Fax Voice Mail Integration Alcatel DTMF Avaya Definity G3 300 DTMF Avaya Definity G Avaya Definity G T1 QSIG Avaya Merlin Magix 300 DTMF Avaya S DTMF Avaya S Avaya S Inter-Tel Axxess DTMF Mitel T1 QSIG NEC Electra DTMF NEC NEAX 2400 IPX 300 SMDI - MCI NeXspan S 300 DTMF CS1K ( Succession 1000) 2100 Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C Meridian 11C, Meridian 51C, Meridian 61C, Meridian 81C T1 QSIG

12 12 White Paper PBX Vendor PBX Type Fax Voice Mail Integration Panasonic KX-TDA30, KX-TDA100, KX- TDA200, KX-TDA DTMF Panasonic KX-TDE2000, KX-TDE100, KX-TDE DTMF Panasonic KX-TES824, KX-TEA DTMF ShoreTel IP Telephony System 300 SMDI ShoreTel IP Telephony System 2100 SMDI Siemens Hicom 150E 300 DTMF Siemens HiPath DTMF Siemens HiPath T1 QSIG Siemens HiPath DTMF Tadiran Coral Flexicom 300 DTMF Tadiran Coral Flexicom 2100 Tadiran Coral Flexicom 2100 Tadiran Coral IPX 2100 Tadiran Coral IPX 2100 BRI QSIG BRI QSIG Tadiran Coral IPX 300 DTMF

13 13 White Paper About Open Text Open Text is a leader in Enterprise Content Management (ECM). With two decades of experience helping organizations overcome the challenges associated with managing and gaining the true value of their business content, Open Text stands unmatched in the market. Together with our customers and partners, we are truly The Content Experts, supporting 46,000 organizations and millions of users in 114 countries around the globe. We know how organizations work. We have a keen understanding of how content flows throughout an enterprise, and of the business challenges that organizations face today. It is this knowledge that gives us our unique ability to develop the richest array of tailored content management applications and solutions in the industry. Our unique and collaborative approach helps us provide guidance so that our customers can effectively address business challenges and leverage content to drive growth, mitigate risk, increase brand equity, automate processes, manage compliance, and generate competitive advantage. Organizations can trust the management of their vital business content to Open Text, The Content Experts Sales: Support: captaris.sales@opentext.com (800) ] support@opentext.com (800) www. opentext. com For more information about Open Text products and services, visit Open Text is a publicly traded company on both NASDAQ (OTEX) and the TSX (OTC). Copyright 2009 by Open Text Corporation. Open Text and The Content Experts are trademarks or registered trademarks of Open Text Corporation. This list is not exhaustive. All other trademarks or registered trademarks are the property of their respective owners. All rights reserved. SKU#_EN

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