IBM System Storage 7216 Multi-Media Enclosure

Transcription

1 IBM United States Hardware Announcement , dated August 17, 2010 IBM System Storage 7216 Multi-Media Enclosure Table of contents 2 Overview 7 Publications 2 Key prerequisites 8 Technical information 3 Planned availability date 12 Terms and conditions 3 Description 15 Pricing 5 Product number 17 Order now 18 Corrections At a glance The IBM System Storage 7216 Multi-Media Enclosure is an excellent choice for environments where: The availability of internal server bays for storage devices is limited or no bays are available (depending on server model) It is important to consolidate storage devices in a single, convenient location to minimize space and cabling impacts There is a need for the versatility of tape, DVD-RAM, and removable disk drives with either SAS and USB interface electronics 19-inch rack space is limited The two bays of the 7216 can accommodate the following tape or DVD drives for IBM POWER7 TM server models: DAT GB SAS Tape Drive -- Up to two drives DAT GB USB Tape Drive -- Up to two drives Half-high LTO Ultrium TB SAS Tape Drive -- Up to two drives DVD-RAM SAS Optical Drive -- Up to four drives RDX Removable USB Disk Drives -- Up to two drives The RDX Disk Drives (feature numbers 1106 and 1107) is in a rugged cartridge to be used in the #1103 docking station. (#1106) 160 GB is uncompressed. With typical 2X compression, capacity would be 320 GB. (#1107) 500 GB is uncompressed. With typical 2X compression, capacity would be 1000 GB. Compression/decompression is provided by the operating system, not the drive itself. For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001). IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 Overview IBM System Storage 7216 Multi-Media Enclosure (Model 1U2) is designed to attach to specific models of the IBM POWER7 models through a USB port on the server, or through an external Serial Attach SCSI (SAS) adapter delivers external tape, removable disk drive, and DVD-RAM drive options that allow customers to transfer data with similar archival storage and retrieval technologies already installed in existing IT facilities. Optional drive technologies available in the 7216 offering are: DAT GB SAS Tape Drive: Read-write compatible with DAT320 and DAT160 data cartridges DAT GB USB Tape Drive: Read-write compatible with DAT320 and DAT160 data cartridges Half-high LTO Ultrium TB SAS Tape Drive: Read-write compatible with LTO Ultrium 5 and LTO Ultrium 4 data cartridges, and read-only compatible with Ultrium 3 data cartridges DVD-RAM: 9.4 GB SAS Slim Optical Drive supports most standard DVD disks RDX Removable USB Disk Drives: RDX Docking Station is compatible with most RDX disk drive cartridge and supports RDX Removable drives, with 160 GB and 500 GB capacity options The 7216 offers IBM's Customer Replaceable Unit (CRU) maintenance service to help make installation or replacement of new drives efficient. Other 7216 Model 1U2 components are also designed for CRU maintenance. Feature exchange None Key prerequisites Mandatory software IBM POWER7 Operating System software options: AIX AIX Version 7.1 AIX Version 6.1 with the Technology Level AIX Version 6.1 with the Technology Level and Service Pack 3, or later AIX Version 6.1 with the Technology Level and Service Pack 7, or later AIX Version 6.1 with the Technology Level and Service Pack 7, or later AIX Version 5.3 with the Technology Level and Service Pack 2, or later AIX Version 5.3 with the Technology Level and Service Pack 5, or later AIX Version 5.3 with the Technology Level and Service Pack 5, or later Note: Assignment of devices in the 7216 to the VIOS requires VIOS level 2.2, or later. Note: 7216 with SAS only devices may also use V5.3 with Levels 10 and 11, and V6.1 with Levels 3, 4, and 5. Linux SUSE Linux Enterprise Server 10 Service Pack 3, or later SUSE Linux Enterprise Server 11 Service Pack 1, or later IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 Red Hat Enterprise Linux version 5.5, or later IBM i (OS/400 ) IBM i operating system, or later Supports only the IBM 7216 with the following features: -- DAT320 SAS Tape Drive (feature number 1402) -- DVD-RAM Drive and Sled (feature number 1420) and DVD-RAM Drive (feature number 1422) -- Half-high LTO5 SAS Tape Drive (feature number 8247) Cables and Host System Bus adapters SAS Controller Adapter and Cable: PCI-E DDR Dual-x4 External SAS Controller Adapter (feature numbers 5278 or 5901) must be installed in IBM POWER7 processor-based servers in order to attach to a7216model 1U2 Multi-Media Storage Enclosure with DAT320, HHLTO5, and DVD- RAM SAS device features. For each SAS tape drive and DVD-RAM drive feature installed in the 7216, the appropriate external SAS cable will be included for attach to an IBM Power server. Up to two 7216 storage enclosure SAS features may be attached per PCI-E DDR Dual-x4 SAS Adapters (feature numbers 5278 or 5901). Attaching 7216 to an IBM POWER7 processor-based server through the integrated SAS adapter is not supported USB Adapter and Cable: The DAT320 USB Tape Drive and Removable RDX HDD Docking Station features on 7216 only support the USB cable that is provided as part of the feature code. Additional USB hubs, add-on USB cables, or USB cable extenders are not supported. For each DAT320 USB tape drive and RDX Docking Station feature installed in the 7216, the appropriate external USB cable will be included for attachment to an IBM Power server. The 7216 DAT320 USB tape drive or RDX Docking Station features can be connected to the external, integrated USB ports on POWER7 Systems TM or to the USB ports on 4-Port USB PCI Express Adapter (feature number 2728). RDX Removable Disk Drives: RDX Removable Disk Drives (features numbers 1106 and 1107) require an RDX Drive Docking Station (feature number 1103). Planned availability date September 10, 2010 Description The IBM System Storage 7216 Multi-Media Enclosure has two bays designed to accommodate up to two tape drives, two RDX Removable HDD Docking Stations, or four DVD-RAM drives. The initial order for the 7216 Multi-Media Enclosure must include at least one of the following drive features. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 RDX Removable Disk Drive Docking Station (feature number 1103) The RDX Removable Disk Drive Docking Station accommodates a 160 GB or 500 GB removable disk drive or data cartridge. The disks are in a protective rugged enclosure that plug into the docking station. The docking station holds one removable rugged disk drive or data cartridge at a time. The rugged removable disk cartridge and docking station backs up information similar to tape drives. The RDX docking station interface is USB level 2.0. Any industry standard RDX removable disk drive may be installed in the RDX Docking Station. A docking station with an RDX removable disk drive or data cartridge can be an excellent alternative to DAT320 and LTO5 tape drives and cartridges. One of the two RDX Removable Disk Drive cartridges (feature numbers 1106 and 1107) must be specified with each Docking Station feature order. DAT320 SAS Tape Drive (feature number 1402) The DAT320 SAS feature provides a migration and interchange path on IBM POWER Systems from other 4 mm formatted tape drives, and is designed to provide a solution for save, restore, and archiving functions. This tape drive provides physical storage capacity of up to 160 GB (320 GB with 2:1 compression) per data cartridge and is designed to achieve a data rate of up to 24 MB/sec with compression. It delivers read-write compatibility with DAT320 and DAT160 media formats. Note: DAT160 cartridges may cause excessive head wear if used for more than occasional use. The DAT320 SAS tape drive feature includes a test cartridge, a half-high drive latch, a SAS interface assembly, and an external SAS cable. The DAT320 tape drive supports the strongest version of the industry-standard AES encryption algorithm (IEEE P compliant GCM-128-AES 256 bit). Encryption is user application dependent and is performed after data compression. It is available with DAT320 media only. DVD Sled w/1 DVD-RAM Drive (feature number 1420) This Drive Sled feature allows the installation of two slim-height DVD optical drives in a single bay of the 7216 Storage Enclosure. One DVD-RAM optical drive and one DVD-RAM test disk are included in this feature. A second DVD-RAM drive (feature number 1422) drive may be added to the drive slot in the DVD sled by removing the DVD blank panel. DVD-RAM Slim Optical Drive (feature number 1422) The flexibility and compatibility offered in the 7216 SAS DVD-RAM feature makes it an excellent solution for your DVD-RAM read and write requirements. One DVD- RAM test disk is also included. The DVD-RAM Slim Optical Drive can read and write on 4.7 GB and 9.4 GB DVD-RAM media. The DVD-RAM uses only bare media to help reduce media costs and is also read compatible with multisession CD, CD-RW, CD recordable, and 2.6 GB and 5.2 GB DVD-RAM media. Other DVD-RAM drive characteristics are: Maximum data rate of up to 2.77 MB per second (DVD-RAM, read) 165 ms average test random access (DVD), 125 ms average access (CD-ROM and CD-RW) Loading tray supports 12 cm and 8 cm disks (8 cm, horizontal only) Asynchronous and synchronous data transfer support Multimedia compliance (MPC-3) CD-DA Digital Audio standard Red Book audio DVD-ROM and CD-ROM media readability in Modes 1 or 2, XA, CDDA, and audio formats Multisession disc, CD-recordable disc, and CD-RW disc readable IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 Note: Disk physical capacity options are 2.6 GB and 4.7 GB per side. The 5.2 GB and 9.4 GB physical capacities may be achieved by using double-sided DVD-RAM disks. Key application areas include access to any information widely distributed via DVD- RAMs, CD-RW, and CD-ROMs, such as licensed software, software updates, user and technical manuals, and documentation. Many other multimedia applications are also well suited for capture and distribution on DVD and CD disks. DAT320 USB Tape Drive (feature number 5673) The DAT320 USB feature provides a migration and interchange path on IBM POWER Systems from other 4 mm formatted tape drives, and is designed to provide a solution for save, restore, and archiving functions. This tape drive provides physical storage capacity of up to 160 GB (320 GB with 2:1 compression) per data cartridge and is designed to achieve a data rate of up to 24 MB/sec with compression. It provides read-write compatibility with DAT320 and DAT160 media formats. Note: DAT160 cartridges may cause excessive head wear if used for more than occasional use. The DAT320 USB tape drive feature includes a test cartridge, a half-high drive latch, a USB interface assembly, and an external USB cable. The DAT320 tape drive supports the strongest version of the industry-standard AES encryption algorithm (IEEE P compliant GCM-128-AES 256 bit). Encryption is user application dependent and is performed after data compression. It is available with DAT320 media only. Half-high LTO Ultrium 5 SAS Tape Drive (feature number 8247) The Half-High LTO Ultrium 5 feature is a high-performance tape drive with a native capacity of up to 1.5 TB (3.0 TB with 2:1 compression). This fifth generation of LTO Ultrium tape drives provides a migration and an interchange path on IBM POWER Systems from other LTO-formatted tape drives, and is designed to provide a solution for save, restore, and archiving functions. The LTO Ultrium 5 drive offers a data rate of up to 280 MB/sec with compression. It also provides read-write compatibility with Ultrium 5 and Ultrium 4 media formats, and read-only compatibility with Ultrium 3 media formats. The Half-High LTO Ultrium 5 SAS tape drive feature includes a test cartridge, a halfhigh drive latch, a SAS interface assembly, and an external SAS cable. The HHLTO5 tape drive feature on IBM System Storage 7216 Multi-Media Enclosure supports data encryption on the base drive with media meeting LTO consortium specifications and Application Managed Encryption (IEEE P compliant AES-GCM 256 bit encryption algorithm). Data encryption is performed after data compression and has a minimal affect on data rate and capacity. Note: Performance on the tape drive features 1402, 5673, and 8247 offered in the 7216 Multi-Media Enclosure may be limited by other components of the system. Data compression technology is designed to double the amount of data that can be stored on the media, although the actual degree of compression achieved is sensitive to the characteristics of the data that is being compressed. Product number Machine Description type Model Feature Multi-media Enclosure U2 RDX Removable Disk Docking Station GB Removable RDX Drive GB Removable RDX Drive 1107 IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 DAT320 SAS Tape Drive 1402 DVD-RAM Sled w/1 DVD-RAM SAS Drive 1420 DVD-RAM SAS Drive Only 1422 DAT GB Data Cartridge 2524 DAT320 USB Tape Drive 5673 HHLTO5 SAS Tape Drive 8247 Ultrium 5 Data Cartridge m (9 ft) Power Cords: - 125V, 10A, U.S./Canada V, 16A (AC), France/Germany V, 11A, Denmark V, 13A, United Kingdom V, 6-16A, Israel V, 10A, Switzerland V, 16A, South Africa V, 10 and 16A, Italy V, 10A, Australia V, 15A, U.S./Canada V, 10A, Uruguay/Argentina V, 10A, Taiwan V, 6A, China (PRC) V, 10A, Taiwan V, 12A, Japan V, 12A, Japan V, 12A, Korea V, 10A, India V, 10A, Brazil Rack to PDU Line Cord 9848 Note: The power cord options are used in the country listed and other countries. Refer to the 7216 Model 1U2 Multi-Media Enclosure Setup, Operator and Service Guide (SA ) for specific country availability or contact your IBM representative. Model conversions Not applicable Feature conversions Tape and DVD-RAM drive features may be added or converted by the customer by ordering one of the features available on the IBM An MES order for the desired feature will include an internal SAS or USB cable, an external SAS or USB cable, and a test tape or DVD disk. Data cartridges for the DAT320 (feature number 2524) and HHLTO5 (feature number 8501) tape drives may also be ordered as an MES. RDX features may be also added or converted by the customer by ordering the RDX Docking Station feature available on the IBM An MES order for the desired feature will include an internal USB cable and an external USB cable. An RDX Removable disk drive MES order must also be placed. The 7216 drive slots may hold the following drive combinations: One of the following tape drives: DAT320 SAS, DAT320 USB, or Half- high LTO Ultrium 5 SAS with second bay empty Two tape drives (DAT320 SAS, DAT320 USB, or Half-high LTO Ultrium 5 SAS) in any combination; SAS and USB drives may be mixed in the same IBM System Storage 7216 Multi-Media Enclosure One tape drive (DAT320 SAS, DAT320 USB, or Half-high LTO Ultrium 5 SAS) and one DVD-RAM SAS drive sled with one or two DVD-RAM SAS drives Up to four DVD-RAM drives; must order feature number 1420 Drive Sled with one DVD-RAM drive and feature number 1422 DVD-RAM single drive One tape drive (DAT320 SAS, DAT320 USB, or Half-high LTO Ultrium 5 SAS) in one bay, and one RDX Removable HDD Docking Station in the other drive bay One RDX Removable HDD Docking Station and one DVD-RAM SAS drive sled with one or two DVD-RAM SAS drives in the right bay IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 Two RDX Removable HDD Docking Stations Parts removed during a feature conversion are the property of the customer. Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). Publications The following 7216 publications are shipped with the product. Additional copies will be available after September 10, Title Order number 7216 Model 1U2 Multi-Media Enclosure SA Setup, Operator and Service Guide Hard copy English only 7216 Model 1U2 Multi-Media Enclosure Setup, Operator and Service Guide orderable as Publication number SA Soft copy CD which includes: 7216 Model 1U2 Multi-Media Enclosure Setup, Operator, and Service Guide - all translations 7216 Devices Safety Information 7216 Warranty Information The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Contact them to order 7216 hard copy publications or a soft copy CD. The IBM Systems Information Center is at IBM Publications Center Portal The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge. Services Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your highspeed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. Technical information Specified operating environment Physical specifications Width: 480 mm (18.9 in) Depth: 454 mm (17.9 in) Height: 43 mm (1.69 in) Weight: Empty enclosure kg (11.2 lbs) Typical configuration kg (15.6 lbs) To assure installability and serviceability in non-ibm industry-standard racks, review the installation planning information for any product-specific installation requirements located in the 7216 Model 1U2 Setup, Operator and Service Guide (Document SA ). Operating environment Temperature: 10 to 40 C (50 to 104 F) Relative humidity: 20% to 80% (non-condensing, 23 C (73 F)) Wet bulb (caloric value): 26 C max Electrical voltage: V ac or V ac, Hz, auto-ranging Electrical power: kva 140 watt power supply Capacity of exhaust: >1.0 cubic meter/minute Power Supply: 140 watts Noise level: 5.5 Bels idle, 6.2 Bels operating Hardware requirements IBM POWER Systems support IBM System Storage 7216 Multi-Media Enclosure The 7216 Multi-Media Enclosure offers two bays for tape, RDX Removable HDDs, or DVD-RAM drives, and can be attached to IBM POWER7 Systems as listed below. Feature description Feature number RDX Removable Disk Docking Station GB Removable RDX Drive GB Removable RDX Drive 1107 DAT320 SAS Tape Drive 1402 DVD-RAM Sled w/1 DVD-RAM SAS Drive 1420 DVD-RAM SAS Drive Only 1422 IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 DAT320 USB Tape Drive 5673 HHLTO5 SAS Tape Drive 8247 Note: Blank drive or Blank DVD Panels must be installed when slots are empty for proper air flow. POWER7 system models 8233-EBB Model EBC Model MMB Model MHB Model E4B Model E6B Model E2B Model E4B Model FHB Model 795 Cables and Host System Bus adapters SAS Controller Adapter and Cable: PCI-E DDR Dual-x4 External SAS Controller Adapter (feature numbers 5278 or 5901) must be installed in IBM POWER7 processor-based servers in order to attach to a 7216 Model 1U2 Multi-Media Storage Enclosure with DAT320, HHLTO5, and DVD-RAM SAS device features. For each SAS tape drive and DVD-RAM drive feature installed in the 7216, the appropriate external SAS cable will be included for attach to an IBM Power server. SAS drive features on 7216 only support the SAS cable that is provided as part of each feature code. Up to two 7216 storage enclosure SAS features may be attached per PCI-E DDR Dual-x4 SAS Adapters (feature numbers 5278 or 5901). Attaching 7216 to an IBM POWER7 processor-based server through the integrated SAS adapter is not supported USB Adapter and Cable: The DAT320 USB Tape Drive and Removable RDX HDD Docking Station features on 7216 only support the USB 3-meter cable that is provided as part of the feature code. Additional USB hubs, add-on USB cables, or USB cable extenders are not supported. For each DAT320 USB tape drive and RDX Docking Station feature installed in the 7216, the appropriate external USB cable will be included for attach to an IBM Power server. The 7216 DAT320 USB tape drive or RDX Docking Station features can be connected to the external, integrated USB ports on POWER7 Systems or to the USB ports on 4- Port USB PCI Express Adapter (feature number 2728). Power cords Power cords are available by country designation and should be specified by feature number. If a power cord is not specified with an order, the feature number for the ordering country will be provided. Power cords available: Power Cord Options Description Feature 2.8 m (9 ft) Power Cords: - 125V, 10A, U.S./Canada 9800 IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 - 250V, 16A (AC), France/Germany V, 11A, Denmark V, 13A, United Kingdom V, 6-16A, Israel V, 10A, Switzerland V, 16A, South Africa V, 10 and 16A, Italy V, 10A, Australia V, 15A, U.S./Canada V, 10A, Uruguay/Argentina V, 10A, Taiwan V, 6A, China (PRC) V, 10A, Taiwan V, 12A, Japan V, 12A, Japan V, 12A, Korea V, 10A, India V, 10A, Brazil Rack to PDU Line Cord 9848 Software requirements IBM POWER7 operating system software options: AIX AIX Version 7.1 AIX Version 6.1 with the Technology Level AIX Version 6.1 with the Technology Level and Service Pack 3, or later AIX Version 6.1 with the Technology Level and Service Pack 7, or later AIX Version 6.1 with the Technology Level and Service Pack 7, or later AIX Version 5.3 with the Technology Level and Service Pack 2, or later AIX Version 5.3 with the Technology Level and Service Pack 5, or later AIX Version 5.3 with the Technology Level and Service Pack 5, or later Note: Assignment of devices in the 7216 to the VIOS requires VIOS level 2.2, or later. Note: 7216 with SAS only devices may also use V5.3 with Levels 10 and 11, and V6.1 with Levels 3, 4, and 5. Linux SUSE Linux Enterprise Server 10 Service Pack 3, or later SUSE Linux Enterprise Server 11 Service Pack 1, or later Red Hat Enterprise Linux version 5.5, or later IBM i (OS/400) IBM i operating system, or later Supports only the IBM 7216 with the following features: -- DAT320 SAS Tape Drive (feature number 1402) -- DVD-RAM Drive and Sled (feature number 1420) and DVD-RAM Drive (feature number 1422) -- Half-high LTO5 SAS Tape Drive (feature number 8247) Planning information Customer responsibilities The IBM System Storage 7216 Multi-Media Enclosure is designated as customer setup. Customer setup, operation, and service publications are included with all 7216 Storage Enclosure shipments, or are available by ordering the IBM 7216 Model 1U2 Multi-Media Enclosure Setup, Operator and Service Guide (English version document SA , or available on multiple language CD). IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 The specific 7216 configuration ordered will arrive fully assembled and with drive firmware installed. IBM maintains the latest levels of System Storage tape drive firmware levels and storage documentation on the Internet. Obtain them by accessing the IBM Fix Central at You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service. Cable orders At least one SAS or USB external cable will be provided with each drive or RDX docking station specified on the IBM System Storage 7216 Multi-Media Enclosure Refer to the Hardware requirements section for individual drive and cabling requirements. Customers are advised to use only the cables provided by IBM. Supplies IBM tape supplies for users and remarketers IBM System Storage 7216 Multi-Media Enclosure supplies can be ordered directly through AAS using machine type IBM-branded media and media supplies can be also purchased through Priority Fulfillment Services and its distribution channel in North America, Latin America, and Asia Pacific. For information about Priority Fulfillment Services distribution channels, call IBM Media in the U.S. and Canada or visit Security, auditability, and control These products use the security and auditability features of the host system and application programs. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent TM is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server. To learn how Electronic Services can work for you, visit Terms and conditions Volume orders: Contact your IBM representative. IBM Global Financing Yes Warranty period One year Warranty service If required, IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. This product is covered by the following type(s) of service. Customer Replaceable Unit (CRU) service IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. The following parts have been designated as 7216 Tier 1 CRU parts: Sliding Rail Kit IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 Cable Management Kit SAS Interface Cable USB Interface Cable Blank Back Panel HH Drive Bay Blank Panel Tray HH Drive Latch Slim DVD Tray Slim DVD Drive Slim DVD Blank Panel SATA Redriver Card DAT320 SAS Drive Kit - includes DAT320 SAS drive and internal cable assembly DAT320 USB Drive Kit - includes DAT320 USB drive and internal cable assembly HHLTO5 SAS Drive Kit - includes HHLTO5 SAS drive and internal cable assembly 5.5 m External SAS Cable 3.0 m External USB Cable Refer to the 7216 Service Guide for part number and ordering information for the above CRU parts. Non-IBM parts support Warranty service: IBM is now shipping machines with selected non-ibm parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-ibm parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply. Warranty service upgrades During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. Service levels are response time objectives and are not guaranteed. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU Service, refer to warranty information. Maintenance Services If required, IBM provides repair or exchange service for a fee depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 Customer Replaceable Unit Service If your problem can be resolved with a CRU (for example, tape or DVD-RAM drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above. Non-IBM parts support Under certain conditions, IBM repairs selected non-ibm parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services. IBM Service provides hardware problem determination on non-ibm parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge. If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-ibm parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service. This product is provided with one year of standard warranty. Warranty service upgrades Usage plan machine No IBM hourly service rate classification Two When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order. Field-installable features Yes Model conversions No Machine installation Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 Graduated program license charges apply No Licensed internal code and licensed machine code These products do not contain Licensed Internal Code or Licensed Machine Code. Educational allowance A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance. The educational allowance is 15% for the products in this announcement. Pricing Product charges Machine Feature Part Available Description type Model number number Plt/Fld Multi-media U2 46C1749 Yes/Yes Enclosure RDX Removable C1733 Yes/Yes Disk Docking Station 160 GB Removable RDX Drive C1624 Yes/Yes 500 GB Removable RDX Drive C1626 Yes/Yes DAT320 SAS Tape Drive C1732 Yes/Yes DVD-RAM Sled w/1 DVD-RAM C1736 Yes/Yes SAS Drive DVD-RAM SAS Drive Only C1611 Yes/Yes DAT GB Data C1622 Yes/No Cartridge DAT320 USB Tape Drive C1730 Yes/Yes HHLTO5 SAS Tape Drive C1731 Yes/Yes Ultrium 5 Data Cartridge C1621 Yes/No 2.8 m (9 ft) Power Cords: - 125V, 10A, U.S./Canada M5081 Yes/No - 250V, 16A (AC), M5123 Yes/No France/Germany - 250V, 11A, Denmark M5130 Yes/No - 250V, 13A, M5151 Yes/No United Kingdom - 250V, 6-16A, Israel M5172 Yes/No - 250V, 10A, Switzerland M5158 Yes/No - 250V, 16A, South Africa M5144 Yes/No - 250V, 10 and 16A, Italy M5165 Yes/No - 250V, 10A, Australia M5102 Yes/No - 250V, 15A, U.S./Canada M5095 Yes/No - 250V, 10A, M5068 Yes/No Uruguay/Argentina - 125V, 10A Taiwan M5247 Yes/No - 250V, 6A, China (PRC) M5206 Yes/No - 250V, 10A, Taiwan M5254 Yes/No - 125V, 12A, Japan M5199 Yes/No - 250V, 12A, Japan M5186 Yes/No - 250V, 12A, Korea M5219 Yes/No - 250V, 10A, India M5226 Yes/No - 250V, 10A, Brazil M5240 Yes/No - Rack to PDU Line Cord M5378 Yes/Yes IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 Description Type Model Feature List Price Multi-media U Enclosure RDX Rem Disk U Dock Station 160 GB U Removable RDX Drive 500 GB U Removable RDX Drive DAT320 SAS U Tape Drive DVD-RAM Sled U w/1 SAS Drive DVD-RAM SAS U Drive Only Expedited U Delivery DAT U GB Data Cart DAT320 USB U Tape Drive Reserved for U OEM HHLTO5 SAS U Tape Drive Ultrium 5 Data U Cartridge 125V, 15A, U U.S./CANADA 250V, 16A U (AC), FRANCE 250V, 11A, U DENMARK 250V, 13A, U UNITED KINGDOM 250V, 6 16A, U ISRAEL 255V, 10A, U SWITZERLAND 250V, 16A, U SOUTH AFRICA 250V, 10 AND U A, ITALY 250V, 10A, U AUSTRALIA 250V, 15A, U U.S./CANADA 250V, 10A, U URUGUAY 125V, Taiwan U V, 6A, U CHINA (PRC) 125V, 10A, U TAIWAN 125V, Japan U V, Japan U V, Korea U V, India U V, Brazil U Rack to PDU Line Cord U IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 Maintenance charges For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call IBM-CALL ( ). ServicePac prices For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 ( ). IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. Order now To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: callserv@ca.ibm.com Mail: IBM Teleweb Customer Support ibm.com Sales Execution Center, Americas North 3500 Steeles Ave. East, Tower 3/4 Markham, Ontario Canada L3R 2Z1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks POWER7, POWER7 Systems and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 17

18 IBM, System Storage, AIX, OS/400, Power, Express, PartnerWorld and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at: For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page Corrections (Corrected on October 1, 2010) The Product number and Pricing sections have been updated to remove Feature numbers 1736 and The power cord descriptions in the Product number, Technical information, and Pricing sections have been updated. The Feature conversions section in the Product number section has also been updated. IBM United States Hardware Announcement IBM is a registered trademark of International Business Machines Corporation 18