Create an Online Profile Add a Water Account to Your Profile Add Multiple Account Numbers to Your Profile Paperless Billing Set Up Auto Pay Using a

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Kerry Merritt
5 years ago
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1 Create an Online Profile Add a Water Account to Your Profile Add Multiple Account Numbers to Your Profile Paperless Billing Set Up Auto Pay Using a Checking or Savings Account Set Up Auto Pay Using a Credit Card or Debit Card

2 Create an Online Profile Click New User

3 Fill in all Information with a red * Your password must contain: At least four characters At least one uppercase letter At least one lower case letter At least one number Click Create New User

4 This confirmation box will appear, letting you know that your confirmation has been sent to your address

5 Enable Your Online Profile Open the from System Admin in your personal account Click on the LINK at the bottom of the to ENABLE your user profile

6 This is the confirmation that your user profile has been successfully ENABLED Click Login

7 Input your ADDRESS and PASSWORD Click Logon

8 Add a Water Account to Your User Profile Click Select Account Click Add Account

9 Enter your account number and due date of your most recent bill Click Submit To access your account from the Home Page Click Select Account

10 Click on the account number for your account in order to access your records and make payments

11 Add Multiple Water Accounts to Your Profile After creating your profile (steps above) Click Select Account Click Edit Master Account

12 Click Add Account. Enter both parts of your account number Enter the due date from your most recent bill Click Submit

13 Click on Home to get to the home page for your profile

14 To view all linked water accounts click Select Account Click the account number of the account you wish to enter

15 Manage ebilling (Go paperless) Login to your user account at aurorawater.org Click Select Account (paperless has to be added to every account separately) Click on the account number

Click Manage ebilling Select Go Paperless or ebill notification AND paper statement Enter your email address Click Submit We hope that you have found these instructions

16 Click Manage ebilling Select Go Paperless or ebill notification AND paper statement Enter your address Click Submit We hope that you have found these instructions to be clear and comprehensive. If you have any questions or need any additional information, please don t hesitate to call or aurorawater@auroragov.org.

17 Auto Pay Using a Checking or Savings account Login to your user account at aurorawater.org Click Select Account. Click on the account number.

18 Click Auto Pay. Click Enroll.

19 Click Savings/Checking Note: Any payment method that is already in your wallet will show up on the screen and you can choose to enroll in Auto Pay with that particular payment method instead by clicking on the enroll link next to it. Select checking or savings.

20 Add your routing number and account number. Click Continue. Click Continue.

21 Read the Terms and Conditions of Auto Pay and click accept if applicable. Click OK. Click on OK. Once the enrollment has been successfully completed, you will receive a confirmation . If you do not receive this , be sure to check your SPAM and junk mail folders.

22 We hope that you have found these instructions to be clear and comprehensive. If you have any questions or need any additional information, please don t hesitate to call or aurorawater@auroragov.org.

24 Auto Pay Using a Credit or Debit Card Login to your user account at aurorawater.org Click Select Account. Click on the account number.

25 Click Auto Pay. Click Enroll.

26 Click Other CC. Note: Any payment method that is already in your wallet will show up on the screen and you can choose to enroll in Auto Pay with that particular payment method instead by clicking on the enroll link next to it.

27 Enter the card information. At the bottom of the screen select the appropriate answer that applies to you: There is currently no outstanding balance on your account. There is a balance on your account and you wish to make a payment today to bring your account current. You owe a balance on your account, it is NOT past due, and you wish for it to come out of your card on its due date, listed below. Click continue.

28 Click Continue.

29 Note: If you have multiple water account numbers attached to your profile, you will see a screen that shows the Auto Pay status of all of your linked accounts. Note that you will have to sign up each account separately for Auto Pay. Read the Terms and Conditions of Auto Pay and click accept if applicable. Click OK.

30 Click OK.

31 This page will now show that you are signed up for Auto Pay.

32 Once the enrollment has been successfully completed, you will receive a confirmation . If you do not receive this , be sure to check your SPAM and junk mail folders.

Setting up Auto Pay. 1. To access, go directly to https://billing.folsom.ca.us/click2govcx/index.html

Setting up Auto Pay. 1. To access, go directly to https://billing.folsom.ca.us/click2govcx/index.html Setting up Auto Pay. Please Note: To set up Auto Pay through the City website, you need to have established an online account. For assistance with this, please refer to the Create Account Instructions