EMS LIVE! CONFERENCE. What s New in the EMS Mobile App. Ankita Verma. EMS Software Product Management. October 16-18, 2017

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1 EMS LIVE! CONFERENCE What s New in the EMS Mobile App Ankita Verma EMS Software Product Management October 16-18, 2017

2 Agenda EMS Mobile App Use Cases Demonstration Deployment Considerations Roadmap Q&A 2

3 Why Mobile App? As a meeting host I want to quickly book a space on the go and invite few attendees. I want to check in before going to grab a coffee. I want to view where my workspace/study space is located I want to change meeting time/room and attendees As an executive I want to improve workplace productivity by offering my employees/students easy access to spaces 3

4 The EMS Platform - Workplace 4

5 The EMS Platform - Workplace 5

6 The EMS Platform Higher Ed 6

7 The EMS Platform Higher Ed 7

8 EMS Mobile App Focus Everyday users on the go Simple reservations in unmanaged spaces Space without services and approvals 8

9 EMS Mobile App The EMS Mobile App is: Android ios Key features: Create/edit simple booking: attendees, room, UDFs and billing info Add Skype meetings to the bookings Actions on bookings: Edit, Cancel, Check in, End Scan room QR code: book / check in a room/workspace in one click View Bookings: Calendar view of all my EMS bookings 9

10 Use Cases : Self-Serve Workspaces/Study Spaces 1. I m in my hotel room, and I need a workspace. 2. I need directions, and I need to check in. 3. I need to book this workspace right now. 10

11 Use Cases: Self-Serve Conference Rooms 1. I want to quickly book a space on the go. 2. I want to book a space and add a skype meeting for remote attendees. 3. I want to book this meeting room now. 4. I want to quickly modify my meeting. 5. I need to check-in to my meeting. 6. I got a request to attend another critical meeting and I need to cancel my scheduled meeting. 11

12 Home Screen- My Bookings List View Calendar View Search 12

13 How to Create Reservation Create Booking Building Room Time Attendees UDFs & Billing 13

14 Booking Actions View Details Edit Check-In End Now/Cancel View map 14

15 DEMONSTRATION

16 CONSIDERATIONS

17 Mobile App: Considerations Major Components System Requirements Configuration Authentication Deployment 17

18 Mobile App: Major Components 18

19 Mobile App: System Requirements Platform Version Android 4.4 Android 5.0 Android 6.0 Android 7.X ios 9.X ios 10.X ios 11.X 19

20 System Requirements: EMS Platform Services Operating System IIS Windows Server 2008 R2 7/7.5 Windows Server Windows Server 2012 R2 8.5 Windows Server NET Framework Installed HTTPPlatformHandler IIS Module Version 1.2 Application pool

21 Configuration Considerations: Authentication Methods Web user credentials Windows authentication LDAP Single Sign On SAML 2.0 Open ID Connect Advanced Features Two-Factor Authentication Persistent Login 21

22 Configuration : Parameters 22

23 Configuration : Authentication 23

24 Considerations: Deployment Public App Store Private App Store 24

25 Considerations: Deployment Goal: Platform Services is backwards and forward compatible Apps from public app stores tend to get updated automatically as soon as an update is available You must commit to immediately update to the latest major release For large deployments, we recommend a private app store 25

26 Considerations: Branding Change logo on the connect page Only from Private App store Customize the help link Change app name and icon using MDMs 26

27 ROADMAP

28 Roadmap Themes Architecture Integrations User Experience 28

29 EMS Mobile App: Product Roadmap Feb Jun Spring 2018 Summer Migration to Platform Services SSO Authentication Skype for Business Improved UX Biometric authentication Find people Floor maps Wayfinding Push notifications Browse location Integration with Beacons Integrations with 3 rd party apps Widgets Product Analytics 29

30 Improved UX Goals Simpler, easier, and context driven Personalized experience Modern visual design 30

31 UX Redesign Concept 31

32 Try the new EMS mobile user interface and share your feedback in the Play Area! 32

33 QUESTIONS?

34 THANK YOU What s new in the EMS Mobile APP Ankita Verma EMS Software Product Manager Configuration and Deployment guide Using the Mobile App Keeping up with the Mobile App releases Ankita.Verma@emssoftware.com 303.NNN.NNNN Connect on LinkedIn

35 Mobile App vs. Web App vs. Mobile Web Mobile App: native ios/android App Web App: Web interface for everyday users, aka Virtual EMS Mobile Web: mobile version of the Web App, accessed via the browser on a mobile phone 35

36 Mobile App vs. Web App vs. Mobile Web Features Mobile App Mobile Web Web App Get directions Proximity-based check-in QR code Two-factor auth. Browse events Browse people Act as Service orders Edit account details 36

PRODUCT KEYNOTE. Delivering the EMS Platform Akshay Mahajan, Vice President, Product Management

PRODUCT KEYNOTE. Delivering the EMS Platform Akshay Mahajan, Vice President, Product Management PRODUCT KEYNOTE Delivering the EMS Platform Akshay Mahajan, Vice President, Product Management akshay.mahajan@emssoftware.com October 18, 2017 Product Vision EXPERT USERS Greatest breadth & depth of functionality