PRODUCT KEYNOTE. Delivering the EMS Platform Akshay Mahajan, Vice President, Product Management

Transcription

1 PRODUCT KEYNOTE Delivering the EMS Platform Akshay Mahajan, Vice President, Product Management October 18, 2017

2 Product Vision EXPERT USERS Greatest breadth & depth of functionality EVERYDAY USERS Fastest & easiest way to schedule a meeting Increase Productivity Reduce Costs Attract & Retain People Differentiate Brand

3 WHAT WE VE ACCOMPLISHED

4 What We ve Accomplished 44.1 Update 9 Platform Services Launches 44.1 Update 12 Self-service Video Conferencing MARCH 2017 JUNE 2017 EMS Platform Services is introduced! Mobile App utilizes Platform Services 3 rd -party Integrations Skype for Business Integration Exchange Room Integration Updated EMS Room Sign App Additional Platform Services APIs

5 Platform Services : Integrating EMS with Systems and Hardware Custom Web App Communication Apps Service Provider Apps Custom Mobile App (Tablet) Custom Mobile App (Phone) PLATFORM SERVICES Payment Portal Apps

6 EMS ARCHITECTURE EMS MOBILE APP EMS FOR OUTLOOK EMS KIOSK APP EMS PLATFORM Other EMS Access Points

7 EMS ARCHITECTURE Planned ALL ACCESS POINTS EMS PLATFORM

8 Self Service Video Conferencing - One-Click Join for In-Room Tech Microsoft Surface Hub Cisco Telepresence Touch Devices Polycom RealPresence Panel

9 Self-Service Video Conferencing Exchange Room Integration EMS EXCHANGE Exchange Room Integration

10 Self-Service Video Conferencing Via Skype

11 The EMS Room Sign App

12 The EMS Room Sign App

13 What We ve Accomplished 44.1 Update 9 Platform Services Launches 44.1 Update 12 Self-service Video Conferencing 44.1 Update 17 User Experience Improvements MARCH 2017 JUNE 2017 OCTOBER 2017 EMS Platform Services is introduced! Mobile App utilizes Platform Services 3 rd -party Integrations Exchange Room Integration Skype for Business New EMS Room Sign App Additional Platform Services APIs Newly redesigned EMS for Outlook Add-in Newly redesigned EMS Kiosk interface Platform Services offers nearly 300 APIs

14 User Experience Overhaul EMS for Outlook Add-in Aligns with Outlook Themes Applied Filters Visible at a Glance Manage Attendees Updated Services workflow Added support for Visitor management

15 NEW EMS Kiosk!

16 NEW EMS Kiosk! Modern user experience for large touch screen displays Users can Check in to spaces Reserve a space for the day or week Locate a person See the day s events View other information, like local events and train schedules

17 What We ve Accomplished: Maintenance Update 7 Update 10 Update 5 Update 8 Update 12 Update 16 Update 6 Update 14 Update 9 Update 11 Update 13 Update 15 Update 17 3/7/ /10/2016 9/26/2016 1/31/ /9/2016 7/14/2017 8/31/2017 5/12/ /13/2017 7/31/2017 6/30/2017 9/29/2017 4/7/2017

18 PRODUCT TEAM 18

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20 WHAT S NEXT

21 Roadmap Themes Architecture Integrations User Experience

22 USER EXPERIENCE Taking a human-centered approach to design. Alex Griffis, Director of User Experience alex.griffis@emssoftware.com

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24 Legacy EMS for Outlook

25 New EMS for Outlook

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27 Legacy EMS Kiosk

28 New EMS Kiosk

29 Connecting With Users

30 What's Next For UX Improved user experience for new and existing products Predictive product features One tap booking experience Continued customer engagement

31 WHAT ARE WE WORKING ON?

32 ACADEMIC ENHANCEMENTS

33 Academic Enhancements Optimization Enhancements Enhanced resolve screen Add filtering and grouping Allow multi-building (with priority) preference, on course and department level Full location write-back for PeopleSoft Campus Solutions Improvement in SIS course synchronization performance Continuous updates starting Dec 2017

34 Exchange Room Integration : Bi-Directional Windows Mac Web EMS Server Exchange Room Integration Microsoft Exchange Planned for March rd Party Android

35 EMS MOBILE APP

36 User Experience Refresh One tap bookings Personalized experience Modern visual design

37 User Experience Refresh Floor Plan view Wayfinding Push Notifications

38 User Experience Refresh Find People Book space nearby Planned for Q2 2018

39 Other Items we are working now EMS for Outlook Auto Update Dec 2017 Platform Services update (ongoing) Messaging Queue Support for additional APIs

40 COME JOIN US AND SHARE YOUR FEEDBACK IN THE PLAY AREA!

41 WHAT S NEXT

42 EMS for Outlook roadmap Outlook Web Add-In Support for Outlook for Mac Support for Outlook for Web Support for Outlook for Mobile *Waiting for Microsoft to provide additional APIs

43 Academic Enhancements Update CPI user experience Workday integration Ellucian Ethos integration And More

44 Additional Items Room Sign Monitoring Kiosk App Monitoring Service Provider Mobile App Microsoft Team Integration Web Client

45 THANK YOU

46 GOOGLE INTEGRATION

47 EMS Google Integration PHASE 12 3 EMS ACCESS POINTS EMS SERVER GOOGLE USER CALENDAR Planned for Dec 2017 GOOGLE ROOM CALENDAR 3RD PARTY ROOM INTEGRATIONS EMS Software, LLC

48 PRODUCT KEYNOTE Delivering the EMS Platform Akshay Mahajan, Vice President, Product Management October 18, 2017