Annex A to the Tender Specifications: Price schedules and price scenarios. - using the unit price schedule and the price scenario tables in annex.

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1 Annex A to the Tender Specifications: Price schedules and price scenarios The prices for the tender must be tendered: - in EUR (the EUR is to be privileged. Only if contracts in EUR are not allowed by the local legislation, or if invoicing in EUR is not allowed or if the tax and duties exemption is not allowed if linked to a contract or invoicing in EUR, then it is possible to allow for prices to be in the local currency); - free of all duties, taxes and other charges, including VAT, as the European Union is exempt from such charges under Articles 3 and 4 of the Protocol on the privileges and immunities of the European Union - using the unit price schedule and the price scenario tables in annex. During the validity of the tender and the implementation of the contract, prices cannot be revised. They can however be indexed in conformity with art. I.3.2 of the framework contract. The unit price schedule for staff profiles and the price schedule for fixed price services are binding during the implementation of the contract. The price scenarios for "Time and means" and for "fixed price services" are where the contracting authority has estimated the quantities of the services over the duration of the contract in order to compare the financial tenders. When completing the scenarios, the tenderers will specify the same unit prices tendered for in the unit price schedule, will multiply them by the quantities indicated by the contracting authority for each item and will calculate the total price. The price scenarios cannot under circumstances be considered to constitute a commitment on the part of the Contracting Authorities to conclude specific contracts, order forms or purchase orders (applicable only to the GSC) for the services and volumes concerned, and cannot give rise to any legitimate expectations on the part of the contractor. Remarks: Prices applying to services rendered during extended working hours and permanences, as stated in article 7.1 of the tender specifications, are calculated as the unit/price multiplied by maximum 1,5. All costs incurred in the preparation and submission of the tender are to be borne by the tenderer and will not be reimbursed.

2 Unit price schedule for staff profiles Date: Signature I. Staff profiles Price/Day Senior Project Manager Junior Project Manager Senior Communication Consultant Senior Web Editor Junior Web Editor Journalist for localization of content in all EU official languages/and non EU languages Senior Digital Consultant Web/Visual Designer Illustration and Animation Designer Web Developer Webmaster Web Encoder Information Architect User interface / Usability Designer Junior Usability Specialist Senior Usability Specialist Content Strategist Search Engine Optimisation Expert Accessibility Expert Data analyst Online Community Manager User Assistant Video Editor Social Media Consultant Web Application Developer Marketing Manager Creative Director Percentage of surcharges on the daily rates in case of services perfomed/delivered outside normal working hours (See point 7.1 of tender specifications) Annexes to Tenders Specifications 2

3 Price schedule for fixed price services Date: Signature Training, coaching and presentations (Tender Specifications, point 5.1.1) Task Training for up to 80 people (trainer - excluding travel expenses-, slide presentation, excuding handouts) One and half days trainings for up to 10 people (trainer - excluding travel expenses-, slide presentation, handouts) Price 0 0 Site definition and planning (Tender Specifications, point 5.1.2) User and business research Task Focus groups with up to 6 people, including: - setting up location - defining plan Field study with up to 15 users of 3 different users groups, including: - setting up location - defining plan Benchmark report against up to 5 comparable sites on the basis of the following indicators: first impression, reach (local, regional, international), design, information architecture, navigation, content, search, functionalities, use of multimedia and social media, accessibility and target audiences. Price Information architecture and design (Tender Specifications, point 5.1.3) Price Annexes to Tenders Specifications 3

4 Create site maps (visual representation of the information architecture) that help organize the structure for a site. They must refer to all the features, functionalities and content of site Identification of site capabilities (content and functionalities needed to perform up to 10 top tasks) Card sorting study with up to 10 people, including: - setting up location - defining plan Creation of a high-fidelity wireframe for 5 different pages, including the HP or another high value page Creation of complete HTML prototype for 5 different pages, including the Home Page or another high value page. Mock-up for the Home page or other high value pages (Cost per page) Mock-up for the second or lower level pages (Cost per page) HTML Cutting of the Home Page HTML Cutting of second or lower level pages Creation of mood boards Creation of a style guide Usability test in lab with observation room with up to 10 users of at least 3 different profiles, 10 tasks to perform on an online website, including: - definition of test plan - setting up of the test Eye tracking for usability test with the same characteristics as above Remote testing in 3 different countries with up to 10 users of at least 3 different profiles, 10 tasks to perform on an online website, including: - definition of test plan - setting up of the test Annexes to Tenders Specifications 4

5 Usability test in lab with observation room with up to 10 users of at least 3 different profiles, 10 tasks to perform on wireframes/prototype, including: - definition of test plan - setting up of the test Remote testing in 3 different countries with up to 10 users of at least 3 different profiles, 10 tasks to perform on wireframes/prototype, including: - definition of test plan - setting up of the test Annexes to Tenders Specifications 5

6 Content guidance, creation, maintenance and translation (Tender Specifications, point 5.1.4) Task Price Creation of editorial guidelines Creation of editorial templates (price/template) 2000 words text 1000 words text 300 to 500 words text Announcement/News item of 300 words, based on existing material, written within one day. Short text (max 100 words) Translation from EN or FR to EU-24 languages (5 pages / month) - EN/FR to FR/EN/DE/ES/IT/NL/PL Translation from EN or FR to EU-24 languages (5 pages / month) - NOT FR/EN/DE/ES/IT/NL/PL Translation from EN to non-eu-24 languages (5 pages / month) Infographics to illustrate complex matters, in a simple visual way (example: e_infographic.html) Explanatory short videos based on the use of still images (e.g. (price for one language, voice) Short videos based on the use of existing images, photos, video clips and music. The price quotation is based on the assumption that the afore-mentioned contents are rights free or that the rights are owned by the European Union (price for one language, voice). (example: itelang=en) Annexes to Tenders Specifications 6

7 Regular updating, evaluation/reviews and maintenance (Tender Specifications, point 5.1.6) Task Update of a single link or a single word in a linkgroup in the CWCMS Cost per update Update of a single link or a single word in an XML in the CWCMS Cost per update Update of a single link or a single word sing a classical HTML editor Cost per update Creation of content in the CWCMS using a defind XML structure, including metadata insertion, testing and localisation of links (new site or additional page for existing site) Cost per XML Updating of content in the CWCMS using a defined XML structure, including metadata insertion, esting and localisation of links Cost per XML Creation of complete content of a linkgroup in the CWCMS, using a defined linkgroup stucture Cost per linkgroup Update of entries in a linkgroup in the CWCMS, using a defied linkgroup structure Cost per entry Creation or update of a linkgroup structure receiving content from external RSS feed Creation of content in HTML template using a classical HTML editor, including metadata insertion testing and localisation of links (new site or additional page for existing site) Cost per web page Update of content in HTML template using a classical HTML editor Cost per web page Price Annexes to Tenders Specifications 7

8 Research, produce and deliver web and/or social media analytics report using analytics tools. The report will contain an executive summary and main report and based on thorough data analysis, interpretation and visually appealing presentation. The report will gather trends for main indicators (visits, most visited pages/sections, most visited languages, most visiting countries, visits per section, peaks in visits, most viewed pages, entry-points, exit points, bounce rate, referring domain, most common queries in search engines, users coming from social media, glossary, recommended actions for following measurement period). The report will be delivered in pdf format as well as two paper based copies in colour print. Drafting replies to users enquiries in his/her language within 2 days maximum (including non EU languages). Response to urgent requests less than 24 hours notice (Fee for coordinator in Stand-by with emergency mobile phone) Drafting replies to users enquiries in his/her language within 2 days maximum. Quality control of websites and tools (Tender Specifications, point 5.1.7) Task Price Full compliance quality control, including: - authomatic checks (e.g. link validator, total validator, W3C validators, etc.) on the entire site - detailed editorial, graphical and technical checks on up to 30 pages Accessibility compliance check on 10 different pages Annexes to Tenders Specifications 8

9 Price scenarios -Time and Means - please provide price/day for all profiles. Date: Signature: I. Staff profiles Price/Day Estimated volume/4years Senior Project Manager 180 Junior Project Manager 160 Senior Communication Consultant 240 Senior Web Editor 760 Junior Web Editor 360 Journalist for localization of content in all EU official languages/and non EU 360 languages Senior Digital Consultant 400 Web/Visual Designer 720 Illustration and Animation Designer 400 Web Developer 1800 Web developer services 120 performed/delivered outside normal working hours Webmaster 1500 Webmaster services performed/delivered 100 outside normal working hours Web Encoder 560 Web encoder services 100 performed/delivered outside normal working hours Information Architect 140 User interface / Usability Designer 160 Junior Usability Specialist 120 Senior Usability Specialist 160 Content Strategist 320 Search Engine Optimisation Expert 48 Accessibility Expert 48 Data analyst 48 Online Community Manager 80 User Assistant 400 Video Editor 100 Social Media Consultant 180 Total price Annexes to Tenders Specifications 9

10 Web Application Developer 60 Marketing Manager 68 Creative Director 48 TOTAL TOTAL PRICE Annexes to Tenders Specifications 10

11 Price scenarios for fixed price services This section concerns scenarios for various services that may be requested under the current framework contract. The Contracting Authority may ask the indicated services individually or a combination thereof depending on its needs. Date: Signature: Training, coaching and presentations (Tender Specifications, point 5.1.1) Task Price Estimated Total volume/4years Training for up to 80 people (trainer - excluding travel expenses-, slide presentation, excuding handouts) One and half days trainings for up to 10 people (trainer - excluding travel expenses-, slide presentation, handouts) Subtotal: 0 Site definition and planning (Tender Specifications, point 5.1.2) User and business research Task Price Estimated Total volume/4years Focus groups with up to 6 people, including: 8 - setting up location - defining plan Field study with up to 15 users of 3 different users 16 groups, including: - setting up location - defining plan Benchmark report against up to 5 comparable sites 12 on the basis of the following indicators: first impression, reach (local, regional, international), design, information architecture, navigation, content, search, functionalities, use of multimedia and social media, accessibility and target audiences. Subtotal: 0.0 Annexes to Tenders Specifications 11

12 Information architecture and design (Tender Specifications, point 5.1.3) Task Price Estimated Total volume/4years Create site maps (visual representation of the 12 information architecture) that help organize the structure for a site. They must refer to all the features, functionalities and content of site Identification of site capabilities (content and functionalities needed to perform up to 10 top tasks) 20 Card sorting study with up to 10 people, including: - setting up location - defining plan Creation of a high-fidelity wireframe for 5 different pages, including the HP or another high value page Creation of complete HTML prototype for 5 40 different pages, including the Home Page or another high value page. Mock-up for the Home page or other high value 16 pages (Cost per page) Mock-up for the second or lower level pages 32 (Cost per page) HTML Cutting of the Home Page 20 HTML Cutting of second or lower level pages 28 Creation of mood boards 28 Creation of a style guide 8 Usability test in lab with observation room with up 16 to 10 users of at least 3 different profiles, 10 tasks to perform on an online website, including: - definition of test plan - setting up of the test Eye tracking for usability test with the same 12 characteristics as above Remote testing in 3 different countries with up to 10 users of at least 3 different profiles, 10 tasks to perform on an online website, including: - definition of test plan - setting up of the test 8 Annexes to Tenders Specifications 12

13 Usability test in lab with observation room with up to 10 users of at least 3 different profiles, 10 tasks to perform on wireframes/prototype, including: - definition of test plan - setting up of the test Remote testing in 3 different countries with up to 10 users of at least 3 different profiles, 10 tasks to perform on wireframes/prototype, including: - definition of test plan - setting up of the test 16 8 Subtotal: 0.0 Annexes to Tenders Specifications 13

14 Content guidance, creation, maintenance and translation (Tender Specifications, point 5.1.4) Task Price Estimated Total volume/4years Creation of editorial guidelines 8 Creation of editorial templates (price/template) words text words text to 500 words text 160 Announcement/News item of 300 words, based on 280 existing material, written within one day. Short text (max 100 words) 800 Translation from EN or FR to EU-24 languages ( pages / month) - EN/FR to FR/EN/DE/ES/IT/NL/PL Translation from EN or FR to EU-24 languages (5 pages / month) - NOT FR/EN/DE/ES/IT/NL/PL 1200 Translation from EN to non-eu-24 languages (5 pages / month) Infographics to illustrate complex matters, in a simple visual way (example: e_infographic.html) Explanatory short videos based on the use of still images (e.g. (price for one language, voice) Short videos based on the use of existing images, photos, video clips and music. The price quotation is based on the assumption that the afore-mentioned contents are rights free or that the rights are owned by the European Union (price for one language, voice). (example: itelang=en) Subtotal: Annexes to Tenders Specifications 14

15 Creation and development of sites (Tender Specifications, point 5.1.5) WCMS migration and website redesign Area Description Price ( ) General Project preparation Training development & delivery Documentation development WCMS Functional and technical analysis Development and deployment of WCMS Data & satellite application migration Redesign Development of site structures Development of visual interfaces Implementation of our sites on the new WCMS Subtotal Operational costs Licences Maintenance Technical assistance Incident handling YR 1 ( ) YR 2 ( ) YR 3 ( ) YR 4 ( ) TOTAL Subtotal Regular updating, evaluation/reviews and maintenance (Tender Specifications, point 5.1.6) Task Price Estimatedv Total ol./4years Update of a single link or a single 1800 word in a linkgroup in the CWCMS Cost per update Update of a single link or a single 1800 word in an XML in the CWCMS Cost per update Update of a single link or a single 200 word sing a classical HTML editor Cost per update Creation of content in the CWCMS using a defind XML structure, including metadata insertion, testing and localisation of links (new site or additional page for existing site) Cost per XML 1120 Annexes to Tenders Specifications 15

16 Updating of content in the CWCMS using a defined XML structure, including metadata insertion, esting and localisation of links Cost per XML Creation of complete content of a linkgroup in the CWCMS, using a defined linkgroup stucture Cost per linkgroup Update of entries in a linkgroup in the CWCMS, using a defied linkgroup structure Cost per entry Creation or update of a linkgroup structure receiving content from external RSS feed Creation of content in HTML template using a classical HTML editor, including metadata insertion testing and localisation of links (new site or additional page for existing site) Cost per web page Update of content in HTML template using a classical HTML editor Cost per web page Research, produce and deliver web and/or social media analytics report using analytics tools. The report will contain an executive summary and main report and based on thorough data analysis, interpretation and visually appealing presentation. The report will gather trends for main indicators (visits, most visited pages/sections, most visited languages, most visiting countries, visits per section, peaks in visits, most viewed pages, entry-points, exit points, bounce rate, referring domain, most common queries in search engines, users coming from social media, glossary, recommended actions for following measurement period). The report will be delivered in pdf format as well as two paper based copies in colour print Annexes to Tenders Specifications 16

17 Drafting replies to users enquiries in his/her language within 2 days maximum (including non EU languages). Response to urgent requests less than 24 hours notice (Fee for coordinator in Stand-by with emergency mobile phone) Drafting replies to users enquiries in his/her language within 2 days maximum Subtotal: Quality control of websites and tools (Tender Specifications, point 5.1.7) Task Price Estimated Total volume of websites/4y ears Full compliance quality control, 12 including: - authomatic checks (e.g. link validator, total validator, W3C validators, etc.) on the entire site - detailed editorial, graphical and technical checks on up to 30 pages Accessibility compliance check on 10 different pages 12 Subtotal: Annexes to Tenders Specifications 17

18 Subtotal section " Price scenarios - Time and Means " Subtotal section " Price scenarios - Fixed price services " Grand total = Reference Price Name of the tenderer: Date: Signature : Annexes to Tenders Specifications 18

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