Oracle Service Cloud Agent Browser UI. November What s New

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Oracle Service Cloud Agent Browser UI. November What s New"

Transcription

1 Oracle Service Cloud Agent Browser UI November 2017 What s New

2 TABLE OF CONTENTS REVISION HISTORY... 3 OVERVIEW... 3 WORKSPACES... 3 Rowspan Workspace Designer Configuration Option... 3 Best Answer Incident Action... 4 Propose an Answer From an Incident... 4 Agent Guides Workspace Designer Options... 5 ANALYTICS... 6 Various Configuration Options... 6 Report Queuing... 6 Auto Filter... 6 EXTENSION FRAMEWORK... 7 Workspace Rules Support for Extension Framework

3 REVISION HISTORY This document will continue to evolve as existing sections change and new information is added. All updates appear in the following table: Date Feature Notes 22 NOV 2017 Created initial document. OVERVIEW This guide outlines the information you need to know about new or improved functionality in this release, and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable to begin using the feature, any tips or considerations that you should keep in mind, and the resources available to help you. For a listing of hardware and software requirements for Oracle products, log in to our support site and access Answer ID 31. SECURITY & NEW FEATURES We would like to remind you if your system has modified security structures you may need to advise your security administrator of new features. GIVE US FEEDBACK We welcome your comments and suggestions to improve the content. Please send us your feedback at WORKSPACES ROWSPAN WORKSPACE DESIGNER CONFIGURATION OPTION In some cases you may want a field or control to span more than one table cell. For example, if you add an incident subject line to a workspace with three columns in the table, the subject line will be only one column wide, too narrow to display much information. By spanning the field over multiple columns, you can expand the field to display the full content of the subject line. You can also span an item over multiple rows if you want it to expand vertically. The Agent Browser User Interface introduced support for expanding vertically in November. The Column Span capability had been introduced in an early version of the Agent Browser User Interface. 3

4 BEST ANSWER INCIDENT ACTION Allows the user to choose the best answer from a list of answers that have been added and committed to the incident thread is displayed with columns for ID, Summary, Access Level, Status, and Date Added. PROPOSE AN ANSWER FROM AN INCIDENT Sometimes a customer s question is common enough that you believe other customers should also have access to the answer. If you believe this information belongs in the knowledge base, you can propose the incident as a potential answer that customers can view without needing to submit an incident. This helps the knowledge base stay current with the information customers need. When you propose an incident as an answer, a copy of the incident is submitted to a knowledge engineer, who determines whether it should become an answer. 4

5 AGENT GUIDES WORKSPACE DESIGNER OPTIONS The following workspace designer options: Show Search Inline Show Search Button Show Select Button Show Navigation 5

6 ANALYTICS VARIOUS CONFIGURATION OPTIONS These include but aren't limited to: Report linking and drill down shown in split window orientation (top, bottom, right, left) Show Slice as Links Trend and comparison computed columns Minimize/Maximize/Restore for individual reports within dashboards REPORT QUEUING If the application determines that a report will take an excessive amount of time to run, which can result in unnecessary load on your database, you are given the option to queue the report using the report s current search parameters. If you choose not to queue the report, you can select more restrictive search parameters for your report and try to run it again. The Agent Browser User Interface supports native queuing to run reports via utility within BUI similar to what we see in the Service Console. The user can access the My Queue Reports report by either: 1. Directly from a link within the queue dialog 2. Have the report in their nav set 3. A link in the notification that the user gets once the report is done queuing. AUTO FILTER Within BUI we are adding support of faceted style auto-filtering that can be toggled on and off. The auto filter will allow users to limit data displayed in a report by incorporating familiar concepts of modern web design with a left hand list style panel with the ability to select ranges and/or individual data values across all visible columns within the report page. This allows users to quickly boil report data into the details they are interested in seeing. 6

7 EXTENSION FRAMEWORK WORKSPACE RULES SUPPORT FOR EXTENSION FRAMEWORK The following workspace rules are now supported within the Agent Browser User Interface: --- Execute an add-in workspace rules action An add-in control condition returns a certain value workspace rules condition 7

8 Copyright 2017 Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. 8

Oracle Enterprise Performance Reporting Cloud. What s New in September 2016 Release (16.09)

Oracle Enterprise Performance Reporting Cloud. What s New in September 2016 Release (16.09) Oracle Enterprise Performance Reporting Cloud What s New in September 2016 Release (16.09) August 2016 TABLE OF CONTENTS REVISION HISTORY... 3 OVERVIEW... 4 Give Us Feedback... 4 RELEASE FEATURE SUMMARY...

More information

TABLE OF CONTENTS DOCUMENT HISTORY 3

TABLE OF CONTENTS DOCUMENT HISTORY 3 TABLE OF CONTENTS DOCUMENT HISTORY 3 UPDATE 18A 3 Revision History 3 Overview 3 Order Management 4 Test to Production Rule Migration 4 Pricing 4 Improve Price List Import 4 Manage Pricing Rules and Pricing

More information

Oracle Social Network. What's New in Release 11

Oracle Social Network. What's New in Release 11 Oracle Social Network What's New in Release 11 March 2016 TABLE OF CONTENTS REVISION HISTORY... 4 OVERVIEW... 5 Give Us Feedback... 5 Security & New Features... 5 RELEASE FEATURE SUMMARY... 6 UPDATES TO

More information

Oracle Express CPQ for Salesforce.com

Oracle Express CPQ for Salesforce.com Oracle Express CPQ for Salesforce.com Spring 16 Release Content Document January 2016 1 TABLE OF CONTENTS REVISION HISTORY... 3 OVERVIEW... 4 GENERAL... 4 Quote Paths... 4 CONFIGURATION... 5 Lightning

More information

Oracle Financial Consolidation and Close Cloud. What s New in the December Update (16.12)

Oracle Financial Consolidation and Close Cloud. What s New in the December Update (16.12) Oracle Financial Consolidation and Close Cloud What s New in the December Update (16.12) December 2016 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE FINANCIAL CONSOLIDATION AND CLOSE CLOUD, DECEMBER UPDATE...

More information

Oracle Utilities CC&B V2.3.1 and MDM V2.0.1 Integrations. Utility Reference Model Synchronize Master Data

Oracle Utilities CC&B V2.3.1 and MDM V2.0.1 Integrations. Utility Reference Model Synchronize Master Data Oracle Utilities CC&B V2.3.1 and MDM V2.0.1 Integrations Utility Reference Model 5.6.4 Synchronize Master Data October 2011 Oracle Utilities CC&B V2.3.1 to MDM V2.0.1 Integration Utility Reference Model

More information

Create Individual Membership. This step-by-step guide takes you through the process to create an Individual Membership.

Create Individual Membership. This step-by-step guide takes you through the process to create an Individual Membership. Create Individual Membership This step-by-step guide takes you through the process to create an Individual Membership. Before you start Have you checked the Oracle Academy New Membership Reference Guide

More information

Oracle Profitability and Cost Management Cloud. November 2017 Update (17.11) What s New

Oracle Profitability and Cost Management Cloud. November 2017 Update (17.11) What s New Oracle Profitability and Cost Management Cloud November 2017 Update (17.11) What s New TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE PROFITABILITY AND COST MANAGEMENT CLOUD, NOVEMBER UPDATE... 3 ANNOUNCEMENTS

More information

VISUAL APPLICATION CREATION AND PUBLISHING FOR ANYONE

VISUAL APPLICATION CREATION AND PUBLISHING FOR ANYONE Oracle Autonomous Visual Builder Cloud Service provides an easy way to create and host web and mobile applications in a secure cloud environment. An intuitive visual development experience on top of a

More information

Veritas NetBackup and Oracle Cloud Infrastructure Object Storage ORACLE HOW TO GUIDE FEBRUARY 2018

Veritas NetBackup and Oracle Cloud Infrastructure Object Storage ORACLE HOW TO GUIDE FEBRUARY 2018 Veritas NetBackup and Oracle Cloud Infrastructure Object Storage ORACLE HOW TO GUIDE FEBRUARY 2018 0. Disclaimer The following is intended to outline our general product direction. It is intended for information

More information

Oracle Planning and Budgeting Cloud

Oracle Planning and Budgeting Cloud Oracle Planning and Budgeting Cloud July Update (16.07) Release Content Document July 2016 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE PLANNING AND BUDGETING CLOUD, JULY UPDATE... 4 ANNOUNCEMENTS...

More information

Oracle Adapter for Salesforce Lightning Winter 18. What s New

Oracle Adapter for Salesforce Lightning Winter 18. What s New Oracle Adapter for Salesforce Lightning Winter 18 What s New TABLE OF CONTENTS REVISION HISTORY... 3 OVERVIEW... 4 RELEASE FEATURE SUMMARY... 5 PRE-UPGRADE CONSIDERATIONS... 6 POST-UPGRADE REQUIREMENTS...

More information

Create Faculty Membership Account. This step-by-step guide takes you through the process to create a Faculty Membership Account.

Create Faculty Membership Account. This step-by-step guide takes you through the process to create a Faculty Membership Account. Create Faculty Membership Account This step-by-step guide takes you through the process to create a Faculty Membership Account. Before you start Have you checked the Oracle Academy New Membership Reference

More information

Installation Instructions: Oracle XML DB XFILES Demonstration. An Oracle White Paper: November 2011

Installation Instructions: Oracle XML DB XFILES Demonstration. An Oracle White Paper: November 2011 An Oracle White Paper: November 2011 Installation Instructions: Oracle XML DB XFILES Demonstration Table of Contents Installation Instructions: Oracle XML DB XFILES Demonstration... 1 Executive Overview...

More information

INTEGRATION CLOUD SERVICE. Accelerate Your Application Integration Across the Cloud and On Premises

INTEGRATION CLOUD SERVICE. Accelerate Your Application Integration Across the Cloud and On Premises INTEGRATION CLOUD SERVICE Accelerate Your Application Across the Cloud and On Premises With Oracle Cloud Service you can innovate at a faster pace. Oracle Cloud Service gives you a powerful and intuitive

More information

Oracle Financial Consolidation and Close Cloud. What s New in the February Update (17.02)

Oracle Financial Consolidation and Close Cloud. What s New in the February Update (17.02) Oracle Financial Consolidation and Close Cloud What s New in the February Update (17.02) February 2017 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE FINANCIAL CONSOLIDATION AND CLOSE CLOUD, FEBRUARY UPDATE...

More information

An Oracle White Paper November Primavera Unifier Integration Overview: A Web Services Integration Approach

An Oracle White Paper November Primavera Unifier Integration Overview: A Web Services Integration Approach An Oracle White Paper November 2012 Primavera Unifier Integration Overview: A Web Services Integration Approach Introduction Oracle s Primavera Unifier offers an extensible interface platform based on

More information

October Oracle Application Express Statement of Direction

October Oracle Application Express Statement of Direction October 2017 Oracle Application Express Statement of Direction Disclaimer This document in any form, software or printed matter, contains proprietary information that is the exclusive property of Oracle.

More information

APPLICATION BUILDER CLOUD. Application Creation Made Easy

APPLICATION BUILDER CLOUD. Application Creation Made Easy APPLICATION BUILDER CLOUD Application Creation Made Easy Today s environment demands that your business... be able to adjust quickly to evolving requirements from the market, from your customers, as well

More information

Oracle Financial Consolidation and Close Cloud. What s New in the March Update (17.03)

Oracle Financial Consolidation and Close Cloud. What s New in the March Update (17.03) Oracle Financial Consolidation and Close Cloud What s New in the March Update (17.03) February 2017 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE FINANCIAL CONSOLIDATION AND CLOSE CLOUD, MARCH UPDATE...

More information

TABLE OF CONTENTS DOCUMENT HISTORY 3

TABLE OF CONTENTS DOCUMENT HISTORY 3 TABLE OF CONTENTS DOCUMENT HISTORY 3 FEBRUARY MAINTENANCE PACK FOR 17D 3 Revision History 3 Overview 3 HCM Data Loader 4 New Business Objects Supported 4 User Deletion with HDL 4 UPDATE 17D 4 Revision

More information

Oracle Data Provider for.net Microsoft.NET Core and Entity Framework Core O R A C L E S T A T E M E N T O F D I R E C T I O N F E B R U A R Y

Oracle Data Provider for.net Microsoft.NET Core and Entity Framework Core O R A C L E S T A T E M E N T O F D I R E C T I O N F E B R U A R Y Oracle Data Provider for.net Microsoft.NET Core and Entity Framework Core O R A C L E S T A T E M E N T O F D I R E C T I O N F E B R U A R Y 2 0 1 8 Disclaimer The following is intended to outline our

More information

CONTAINER CLOUD SERVICE. Managing Containers Easily on Oracle Public Cloud

CONTAINER CLOUD SERVICE. Managing Containers Easily on Oracle Public Cloud CONTAINER CLOUD SERVICE Managing on Why Container Service? The cloud application development and deployment paradigm is changing. Docker containers make your operations teams and development teams more

More information

Oracle Financial Consolidation and Close Cloud

Oracle Financial Consolidation and Close Cloud Oracle Financial Consolidation and Close Cloud October Update (16.10) New Feature Summary September 2016 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE FINANCIAL CONSOLIDATION AND CLOSE CLOUD, OCTOBER

More information

DATA INTEGRATION PLATFORM CLOUD. Experience Powerful Data Integration in the Cloud

DATA INTEGRATION PLATFORM CLOUD. Experience Powerful Data Integration in the Cloud DATA INTEGRATION PLATFORM CLOUD Experience Powerful Integration in the Want a unified, powerful, data-driven solution for all your data integration needs? Oracle Integration simplifies your data integration

More information

TABLE OF CONTENTS DOCUMENT HISTORY 3

TABLE OF CONTENTS DOCUMENT HISTORY 3 TABLE OF CONTENTS DOCUMENT HISTORY 3 UPDATE 17D 3 Revision History 3 Overview 3 User Experience 4 Archive and Purge Workflow Tasks 4 Show Help Icons by Default 4 UPDATE 17B 4 Revision History 4 Overview

More information

Oracle Financial Consolidation and Close Cloud. What s New in the August Update (17.08)

Oracle Financial Consolidation and Close Cloud. What s New in the August Update (17.08) Oracle Financial Consolidation and Close Cloud What s New in the August Update (17.08) July 2017 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE FINANCIAL CONSOLIDATION AND CLOSE CLOUD, AUGUST UPDATE...

More information

April Understanding Federated Single Sign-On (SSO) Process

April Understanding Federated Single Sign-On (SSO) Process April 2013 Understanding Federated Single Sign-On (SSO) Process Understanding Federated Single Sign-On Process (SSO) Disclaimer The following is intended to outline our general product direction. It is

More information

Handling Memory Ordering in Multithreaded Applications with Oracle Solaris Studio 12 Update 2: Part 2, Memory Barriers and Memory Fences

Handling Memory Ordering in Multithreaded Applications with Oracle Solaris Studio 12 Update 2: Part 2, Memory Barriers and Memory Fences An Oracle White Paper September 2010 Handling Memory Ordering in Multithreaded Applications with Oracle Solaris Studio 12 Update 2: Part 2, Memory Introduction... 1 What Is Memory Ordering?... 2 More About

More information

Autonomous Data Warehouse in the Cloud

Autonomous Data Warehouse in the Cloud AUTONOMOUS DATA WAREHOUSE CLOUD` Connecting Your To Autonomous in the Cloud DWCS What is It? Oracle Autonomous Database Warehouse Cloud is fully-managed, highperformance, and elastic. You will have all

More information

Automatic Receipts Reversal Processing

Automatic Receipts Reversal Processing ERP CLOUD Automatic Receipts Reversal Processing Oracle Receivables Table of Contents 1. Purpose of the document... 2 2. Assumptions and Prerequisites... 2 3. Feature Specific Setup... 3 Receivables Lookups...

More information

Configuring Oracle Business Intelligence Enterprise Edition to Support Teradata Database Query Banding

Configuring Oracle Business Intelligence Enterprise Edition to Support Teradata Database Query Banding A Joint Oracle Teradata White Paper September 2011 Configuring Oracle Business Intelligence Enterprise Edition to Support Teradata Database Query Banding Introduction... 1 Step 1. Query Band Configuration

More information

See What's Coming in Oracle Express CPQ for Salesforce.com

See What's Coming in Oracle Express CPQ for Salesforce.com See What's Coming in Oracle Express CPQ for Salesforce.com Summer 15 Release Content Document 1 TABLE OF CONTENTS OVERVIEW... 3 GENERAL... 3 Basic Setup Page... 3 CONFIGURATION... 4 Blueprint Groups...

More information

Create Institutional Membership

Create Institutional Membership Create Institutional Membership This step-by-step guide takes you through the process to register your Institution for an Oracle Academy Institutional Membership. Before you start Have you checked the

More information

Oracle DIVArchive Storage Plan Manager

Oracle DIVArchive Storage Plan Manager Oracle DIVArchive Storage Plan Manager Feature Description ORACLE TECHNICAL WHITE PAPER UPDATED MAY 2015 Introduction: What Is a Storage Plan? Storage plans are policies managing the lifecycle of objects

More information

ORACLE FABRIC MANAGER

ORACLE FABRIC MANAGER ORACLE FABRIC MANAGER MANAGE CONNECTIVITY IN REAL TIME KEY BENEFITS Control connectivity across servers from a single screen. Instantly replicate connectivity configurations across a group of servers with

More information

Oracle Enterprise Performance Reporting Cloud. What s New in June 2017 Update (17.06)

Oracle Enterprise Performance Reporting Cloud. What s New in June 2017 Update (17.06) Oracle Enterprise Performance Reporting Cloud What s New in June 2017 Update (17.06) May 2017 TABLE OF CONTENTS REVISION HISTORY... 3 ORACLE ENTERPRISE PERFORMANCE REPORTING CLOUD, JUNE UPDATE... 4 ANNOUNCEMENTS

More information

An Oracle White Paper December, 3 rd Oracle Metadata Management v New Features Overview

An Oracle White Paper December, 3 rd Oracle Metadata Management v New Features Overview An Oracle White Paper December, 3 rd 2014 Oracle Metadata Management v12.1.3.0.1 Oracle Metadata Management version 12.1.3.0.1 - December, 3 rd 2014 Disclaimer This document is for informational purposes.

More information

See What's Coming in Oracle CPQ Cloud

See What's Coming in Oracle CPQ Cloud See What's Coming in Oracle CPQ Cloud Release 2015 R1 Release Content Document 1 TABLE OF CONTENTS ORACLE CPQ CLOUD... 3 End User Enhancements... 3 Desktop Performance Enhancements... 3 Easy Administration...

More information

ORACLE SNAP MANAGEMENT UTILITY FOR ORACLE DATABASE

ORACLE SNAP MANAGEMENT UTILITY FOR ORACLE DATABASE ORACLE SNAP MANAGEMENT UTILITY FOR ORACLE DATABASE EFFICIENTLY BACK UP, CLONE, AND RESTORE ORACLE DATABASES ON ORACLE S ZFS STORAGE APPLIANCE WITH ORACLE SNAP MANAGEMENT UTILITY KEY FEATURES Virtually

More information

Your New Autonomous Data Warehouse

Your New Autonomous Data Warehouse AUTONOMOUS DATA WAREHOUSE CLOUD Your New Autonomous Data Warehouse What is Autonomous Data Warehouse Autonomous Data Warehouse is a fully managed database tuned and optimized for data warehouse workloads

More information

Application Container Cloud

Application Container Cloud APPLICATION CONTAINER CLOUD Application Container Cloud with Java SE and Node The Best Java SE and Node Cloud. Get the choice of either Oracle Java SE Advanced, including Flight Recorder for production

More information

Hard Partitioning with Oracle VM Server for SPARC O R A C L E W H I T E P A P E R J U L Y

Hard Partitioning with Oracle VM Server for SPARC O R A C L E W H I T E P A P E R J U L Y Hard Partitioning with Oracle VM Server for SPARC O R A C L E W H I T E P A P E R J U L Y 2 0 1 6 Introduction This document describes hard partitioning with Oracle VM Server for SPARC, and how to use

More information

Oracle NoSQL Database For Time Series Data O R A C L E W H I T E P A P E R D E C E M B E R

Oracle NoSQL Database For Time Series Data O R A C L E W H I T E P A P E R D E C E M B E R Oracle NoSQL Database For Time Series Data O R A C L E W H I T E P A P E R D E C E M B E R 2 0 1 7 Introduction As massive amounts of data are being created with a need to store and analyze this data,

More information

Oracle API Platform Cloud Service

Oracle API Platform Cloud Service Oracle API Platform Cloud Service Oracle API Platform Cloud Service provides a foundation for Digital Transformation through the first API Management offering that comprises the Full API Lifecycle. Encompassing

More information

An Oracle White Paper July Oracle WebCenter Portal: Copying a Runtime-Created Skin to a Portlet Producer

An Oracle White Paper July Oracle WebCenter Portal: Copying a Runtime-Created Skin to a Portlet Producer An Oracle White Paper July 2011 Oracle WebCenter Portal: Copying a Runtime-Created Skin to a Portlet Producer Introduction This white paper describes a method for copying runtime-created skins from a WebCenter

More information

Oracle Java SE Advanced for ISVs

Oracle Java SE Advanced for ISVs Oracle Java SE Advanced for ISVs Oracle Java SE Advanced for ISVs is designed to enhance the Java based solutions that ISVs are providing to their enterprise customers. It brings together industry leading

More information

Siebel CRM Applications on Oracle Ravello Cloud Service ORACLE WHITE PAPER AUGUST 2017

Siebel CRM Applications on Oracle Ravello Cloud Service ORACLE WHITE PAPER AUGUST 2017 Siebel CRM Applications on Oracle Ravello Cloud Service ORACLE WHITE PAPER AUGUST 2017 Oracle Ravello is an overlay cloud that enables enterprises to run their VMware and KVM applications with data-center-like

More information

Migrating VMs from VMware vsphere to Oracle Private Cloud Appliance O R A C L E W H I T E P A P E R O C T O B E R

Migrating VMs from VMware vsphere to Oracle Private Cloud Appliance O R A C L E W H I T E P A P E R O C T O B E R Migrating VMs from VMware vsphere to Oracle Private Cloud Appliance 2.3.1 O R A C L E W H I T E P A P E R O C T O B E R 2 0 1 7 Table of Contents Introduction 2 Environment 3 Install Coriolis VM on Oracle

More information

An Oracle White Paper October The New Oracle Enterprise Manager Database Control 11g Release 2 Now Managing Oracle Clusterware

An Oracle White Paper October The New Oracle Enterprise Manager Database Control 11g Release 2 Now Managing Oracle Clusterware An Oracle White Paper October 2009 The New Oracle Enterprise Manager Database Control 11g Release 2 Now Managing Oracle Clusterware Introduction Oracle Enterprise Manager provides a single, integrated

More information

Oracle Developer Studio Performance Analyzer

Oracle Developer Studio Performance Analyzer Oracle Developer Studio Performance Analyzer The Oracle Developer Studio Performance Analyzer provides unparalleled insight into the behavior of your application, allowing you to identify bottlenecks and

More information

Oracle Enterprise Data Quality New Features Overview

Oracle Enterprise Data Quality New Features Overview Oracle Enterprise Data Quality 12.2.1.1 New Features Overview Integrated Profiling, New Data Services, New Processors O R A C L E W H I T E P A P E R J U L Y 2 0 1 6 Table of Contents Executive Overview

More information

RAC Database on Oracle Ravello Cloud Service O R A C L E W H I T E P A P E R A U G U S T 2017

RAC Database on Oracle Ravello Cloud Service O R A C L E W H I T E P A P E R A U G U S T 2017 RAC Database on Oracle Ravello Cloud Service O R A C L E W H I T E P A P E R A U G U S T 2017 Oracle Ravello is an overlay cloud that enables enterprises to run their VMware and KVM applications with data-center-like

More information

MySQL CLOUD SERVICE. Propel Innovation and Time-to-Market

MySQL CLOUD SERVICE. Propel Innovation and Time-to-Market MySQL CLOUD SERVICE Propel Innovation and Time-to-Market The #1 open source database in Oracle. Looking to drive digital transformation initiatives and deliver new modern applications? Oracle MySQL Service

More information

Integrating Oracle SuperCluster Engineered Systems with a Data Center s 1 GbE and 10 GbE Networks Using Oracle Switch ES1-24

Integrating Oracle SuperCluster Engineered Systems with a Data Center s 1 GbE and 10 GbE Networks Using Oracle Switch ES1-24 An Oracle White Paper May 2014 Integrating Oracle SuperCluster Engineered Systems with a Data Center s 1 GbE and 10 GbE s Using Oracle Switch ES1-24 Introduction... 1 Integrating Oracle SuperCluster T5-8

More information

Oracle Express CPQ for Salesforce.com. What s New in Spring 16

Oracle Express CPQ for Salesforce.com. What s New in Spring 16 Oracle Express CPQ for Salesforce.com What s New in Spring 16 February 2016 Revised: June 2016 TABLE OF CONTENTS REVISION HISTORY... 3 OVERVIEW... 4 Give Us Feedback... 4 POST-UPGRADE REQUIREMENTS... 5

More information

Oracle Database Security Assessment Tool

Oracle Database Security Assessment Tool Oracle Database Security Assessment Tool With data breaches growing every day along with the evolving set of data protection and privacy regulations, protecting business sensitive and regulated data is

More information

Oracle Developer Studio Code Analyzer

Oracle Developer Studio Code Analyzer Oracle Developer Studio Code Analyzer The Oracle Developer Studio Code Analyzer ensures application reliability and security by detecting application vulnerabilities, including memory leaks and memory

More information

ORACLE SERVICES FOR APPLICATION MIGRATIONS TO ORACLE HARDWARE INFRASTRUCTURES

ORACLE SERVICES FOR APPLICATION MIGRATIONS TO ORACLE HARDWARE INFRASTRUCTURES ORACLE SERVICES FOR APPLICATION MIGRATIONS TO ORACLE HARDWARE INFRASTRUCTURES SERVICE, SUPPORT AND EXPERT GUIDANCE FOR THE MIGRATION AND IMPLEMENTATION OF YOUR ORACLE APPLICATIONS ON ORACLE INFRASTRUCTURE

More information

Bastion Hosts. Protected Access for Virtual Cloud Networks O R A C L E W H I T E P A P E R F E B R U A R Y

Bastion Hosts. Protected Access for Virtual Cloud Networks O R A C L E W H I T E P A P E R F E B R U A R Y Bastion Hosts Protected Access for Virtual Cloud Networks O R A C L E W H I T E P A P E R F E B R U A R Y 2 0 1 8 Disclaimer The following is intended to outline our general product direction. It is intended

More information

Cloud Operations for Oracle Cloud Machine ORACLE WHITE PAPER MARCH 2017

Cloud Operations for Oracle Cloud Machine ORACLE WHITE PAPER MARCH 2017 Cloud Operations for Oracle Cloud Machine ORACLE WHITE PAPER MARCH 2017 Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and

More information

Oracle Database Exadata Cloud Service Exadata Performance, Cloud Simplicity DATABASE CLOUD SERVICE

Oracle Database Exadata Cloud Service Exadata Performance, Cloud Simplicity DATABASE CLOUD SERVICE Oracle Database Exadata Exadata Performance, Cloud Simplicity DATABASE CLOUD SERVICE Oracle Database Exadata combines the best database with the best cloud platform. Exadata is the culmination of more

More information

An Oracle White Paper Oct ADF Faces Layout Basics

An Oracle White Paper Oct ADF Faces Layout Basics An Oracle White Paper Oct 2013 ADF Faces Layout Basics Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated

More information

VIRTUALIZATION WITH THE SUN ZFS STORAGE APPLIANCE

VIRTUALIZATION WITH THE SUN ZFS STORAGE APPLIANCE VIRTUALIZATION WITH THE SUN ZFS STORAGE APPLIANCE A COST EFFECTIVE STORAGE CONSOLIDATION SOLUTION THAT REDUCES INFRASTRUCTURE COSTS, IMPROVES PRODUCTIVITY AND SIMPLIFIES DATA CENTER MANAGEMENT. KEY FEATURES

More information

Oracle JD Edwards EnterpriseOne Object Usage Tracking Performance Characterization Using JD Edwards EnterpriseOne Object Usage Tracking

Oracle JD Edwards EnterpriseOne Object Usage Tracking Performance Characterization Using JD Edwards EnterpriseOne Object Usage Tracking Oracle JD Edwards EnterpriseOne Object Usage Tracking Performance Characterization Using JD Edwards EnterpriseOne Object Usage Tracking ORACLE WHITE PAPER JULY 2017 Disclaimer The following is intended

More information

Oracle Clusterware 18c Technical Overview O R A C L E W H I T E P A P E R F E B R U A R Y

Oracle Clusterware 18c Technical Overview O R A C L E W H I T E P A P E R F E B R U A R Y Oracle Clusterware 18c Technical Overview O R A C L E W H I T E P A P E R F E B R U A R Y 2 0 1 8 Table of Contents Introduction 1 Cluster Domains 3 Conversions 3 Oracle ACFS Remote Service 5 Single Network

More information

PeopleSoft Fluid Navigation Standards

PeopleSoft Fluid Navigation Standards PeopleSoft Fluid Navigation Standards Fluid User Experience ORACLE WHITE PAPER OCTOBER 2015 Disclaimer The following is intended to outline our general product direction. It is intended for information

More information

An Oracle White Paper September, Oracle Real User Experience Insight Server Requirements

An Oracle White Paper September, Oracle Real User Experience Insight Server Requirements An Oracle White Paper September, 2011 Oracle Real User Experience Insight Server Requirements Executive Overview Oracle Enterprise Manager is Oracle s integrated enterprise IT management product line and

More information

Establishing secure connections between Oracle Ravello and Oracle Database Cloud O R A C L E W H I T E P A P E R N O V E M E B E R

Establishing secure connections between Oracle Ravello and Oracle Database Cloud O R A C L E W H I T E P A P E R N O V E M E B E R Establishing secure connections between Oracle Ravello and Oracle Database Cloud O R A C L E W H I T E P A P E R N O V E M E B E R 2 0 1 7 Table of Contents APPLICATION ARCHITECTURE OVERVIEW 2 CONNECTING

More information

Deploy VPN IPSec Tunnels on Oracle Cloud Infrastructure. White Paper September 2017 Version 1.0

Deploy VPN IPSec Tunnels on Oracle Cloud Infrastructure. White Paper September 2017 Version 1.0 Deploy VPN IPSec Tunnels on Oracle Cloud Infrastructure White Paper September 2017 Version 1.0 Disclaimer The following is intended to outline our general product direction. It is intended for information

More information

ORACLE DATABASE LIFECYCLE MANAGEMENT PACK

ORACLE DATABASE LIFECYCLE MANAGEMENT PACK ORACLE DATABASE LIFECYCLE MANAGEMENT PACK ORACLE DATABASE LIFECYCLE MANAGEMENT PACK KEY FEATURES Auto Discovery of hosts Inventory tracking and reporting Database provisioning Schema and data change management

More information

An Oracle White Paper September Security and the Oracle Database Cloud Service

An Oracle White Paper September Security and the Oracle Database Cloud Service An Oracle White Paper September 2012 Security and the Oracle Database Cloud Service 1 Table of Contents Overview... 3 Security architecture... 4 User areas... 4 Accounts... 4 Identity Domains... 4 Database

More information

Oracle WebLogic Server Multitenant:

Oracle WebLogic Server Multitenant: Oracle WebLogic Server Multitenant: The World s First Cloud-Native Enterprise Java Platform KEY BENEFITS Enable container-like DevOps and 12-factor application management and delivery Accelerate application

More information

E-BUSINESS SUITE APPLICATIONS R12 (R12.2.5) ORDER MANAGEMENT (OLTP) BENCHMARK - USING ORACLE11g

E-BUSINESS SUITE APPLICATIONS R12 (R12.2.5) ORDER MANAGEMENT (OLTP) BENCHMARK - USING ORACLE11g O R A C L E E - B U S I N E S S B E N C H M A R K R EV. 1.0 E-BUSINESS SUITE APPLICATIONS R12 (R12.2.5) ORDER MANAGEMENT (OLTP) BENCHMARK - USING ORACLE11g ON ORACLE S DATABASE CLOUD SERVICE As a global

More information

New Oracle NoSQL Database APIs that Speed Insertion and Retrieval

New Oracle NoSQL Database APIs that Speed Insertion and Retrieval New Oracle NoSQL Database APIs that Speed Insertion and Retrieval O R A C L E W H I T E P A P E R F E B R U A R Y 2 0 1 6 1 NEW ORACLE NoSQL DATABASE APIs that SPEED INSERTION AND RETRIEVAL Introduction

More information

Oracle Mobile Application Framework

Oracle Mobile Application Framework Oracle Mobile Application Framework Oracle Mobile Application Framework (Oracle MAF) is a hybrid-mobile development framework that enables development teams to rapidly develop single-source applications

More information

Sun Fire X4170 M2 Server Frequently Asked Questions

Sun Fire X4170 M2 Server Frequently Asked Questions Overview Faced with ever increasing computing needs and budget constraints, companies today want to set up infrastructures that offer optimal value, can easily be re-purposed, and have reduced complexity.

More information

Oracle Service Registry - Oracle Enterprise Gateway Integration Guide

Oracle Service Registry - Oracle Enterprise Gateway Integration Guide An Oracle White Paper June 2011 Oracle Service Registry - Oracle Enterprise Gateway Integration Guide 1 / 19 Disclaimer The following is intended to outline our general product direction. It is intended

More information

Handling Memory Ordering in Multithreaded Applications with Oracle Solaris Studio 12 Update 2: Part 1, Compiler Barriers

Handling Memory Ordering in Multithreaded Applications with Oracle Solaris Studio 12 Update 2: Part 1, Compiler Barriers An Oracle White Paper September 2010 Handling Memory Ordering in Multithreaded Applications with Oracle Solaris Studio 12 Update 2: Part 1, Compiler Introduction... 1 What Is Memory Ordering?... 2 Compiler

More information

Oracle Best Practices for Managing Fusion Application: Discovery of Fusion Instance in Enterprise Manager Cloud Control 12c

Oracle Best Practices for Managing Fusion Application: Discovery of Fusion Instance in Enterprise Manager Cloud Control 12c An Oracle White Paper July, 2014 Oracle Best Practices for Managing Fusion Application: Discovery of Fusion Instance in Enterprise Manager Cloud Control 12c Executive Overview... 2 Applicable versions

More information

Oracle Database 12c: JMS Sharded Queues

Oracle Database 12c: JMS Sharded Queues Oracle Database 12c: JMS Sharded Queues For high performance, scalable Advanced Queuing ORACLE WHITE PAPER MARCH 2015 Table of Contents Introduction 2 Architecture 3 PERFORMANCE OF AQ-JMS QUEUES 4 PERFORMANCE

More information

An Oracle White Paper October Oracle Social Cloud Platform Text Analytics

An Oracle White Paper October Oracle Social Cloud Platform Text Analytics An Oracle White Paper October 2012 Oracle Social Cloud Platform Text Analytics Executive Overview Oracle s social cloud text analytics platform is able to process unstructured text-based conversations

More information

An Oracle White Paper Oct Hard Partitioning With Oracle Solaris Zones

An Oracle White Paper Oct Hard Partitioning With Oracle Solaris Zones An Oracle White Paper Oct 2014 Hard Partitioning With Oracle Solaris Zones Introduction This document describes hard partitioning with Oracle Solaris Zones (also known as Oracle Solaris Containers), and

More information

Oracle Exadata Statement of Direction NOVEMBER 2017

Oracle Exadata Statement of Direction NOVEMBER 2017 Oracle Exadata Statement of Direction NOVEMBER 2017 Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated

More information

PeopleSoft Fluid Required Fields Standards

PeopleSoft Fluid Required Fields Standards ORACLE CORPORATION PeopleSoft Fluid Required Fields Standards Fluid User Experience November 2015 PeopleSoft Fluid Required Fields Standards Copyright 2015, Oracle and/or its affiliates. All rights reserved.

More information

Oracle Big Data SQL. Release 3.2. Rich SQL Processing on All Data

Oracle Big Data SQL. Release 3.2. Rich SQL Processing on All Data Oracle Big Data SQL Release 3.2 The unprecedented explosion in data that can be made useful to enterprises from the Internet of Things, to the social streams of global customer bases has created a tremendous

More information

Oracle. Service Cloud Knowledge Advanced User Guide

Oracle. Service Cloud Knowledge Advanced User Guide Oracle Service Cloud Release November 2016 Oracle Service Cloud Part Number: E80589-02 Copyright 2015, 2016, Oracle and/or its affiliates. All rights reserved Authors: The Knowledge Information Development

More information

Oracle Developer Studio 12.6

Oracle Developer Studio 12.6 Oracle Developer Studio 12.6 Oracle Developer Studio is the #1 development environment for building C, C++, Fortran and Java applications for Oracle Solaris and Linux operating systems running on premises

More information

JD EDWARDS ENTERPRISEONE USER EXPERIENCE

JD EDWARDS ENTERPRISEONE USER EXPERIENCE JD EDWARDS ENTERPRISEONE USER EXPERIENCE KEY FEATURES AND BENEFITS Highly interactive interface that leverages Dynamic HTML provides immediate feedback to the user. EnterpriseOne Pages provide a single

More information

Oracle Data Masking and Subsetting

Oracle Data Masking and Subsetting Oracle Data Masking and Subsetting Frequently Asked Questions (FAQ) S E P T E M B E R 2 0 1 6 Product Overview Q: What is Data Masking and Subsetting? A: Data Masking or Static Data Masking is the process

More information

Oracle Hospitality Suite8 Export to Outlook User Manual Release 8.9. July 2015

Oracle Hospitality Suite8 Export to Outlook User Manual Release 8.9. July 2015 Oracle Hospitality Suite8 Export to Outlook User Manual Release 8.9 July 2015 Copyright 1987, 2015, Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided

More information

ORACLE ENTERPRISE MANAGER 10g ORACLE DIAGNOSTICS PACK FOR NON-ORACLE MIDDLEWARE

ORACLE ENTERPRISE MANAGER 10g ORACLE DIAGNOSTICS PACK FOR NON-ORACLE MIDDLEWARE ORACLE ENTERPRISE MANAGER 10g ORACLE DIAGNOSTICS PACK FOR NON-ORACLE MIDDLEWARE Most application performance problems surface during peak loads. Often times, these problems are time and resource intensive,

More information

ORACLE TUTOR AUTHOR PROCEDURE WRITING MADE EASY

ORACLE TUTOR AUTHOR PROCEDURE WRITING MADE EASY ORACLE TUTOR DATA SHEET ORACLE TUTOR AUTHOR PROCEDURE WRITING MADE EASY WITH AUTHOR, PROCEDURES PRACTICALLY WRITE THEMSELVES SAVES TIME Toolbar lets you write and format quickly Automatic flowcharting

More information

Microsoft Internet Information Services (IIS) Plug-in User s Guide Release

Microsoft Internet Information Services (IIS) Plug-in User s Guide Release [1]Oracle Enterprise Manager Microsoft Internet Information Services (IIS) Plug-in User s Guide Release 13.1.0.1.0 E66400-01 December 2015 Oracle Enterprise Manager Microsoft Internet Information Services

More information

Oracle Grid Infrastructure 12c Release 2 Cluster Domains O R A C L E W H I T E P A P E R N O V E M B E R

Oracle Grid Infrastructure 12c Release 2 Cluster Domains O R A C L E W H I T E P A P E R N O V E M B E R Oracle Grid Infrastructure 12c Release 2 Cluster Domains O R A C L E W H I T E P A P E R N O V E M B E R 2 0 1 7 Table of Contents Introduction 2 Clustering with Oracle Clusterware 12c Release 2 3 Oracle

More information

Oracle Forms Services Oracle Traffic Director Configuration

Oracle Forms Services Oracle Traffic Director Configuration An Oracle White Paper January 2014 Oracle Forms Services Oracle Traffic Director Configuration Introduction... 1 What is Oracle Traffic Director... 2 Requirements... 3 WebLogic Server... 3 Oracle Forms

More information

Oracle. Service Cloud Using Knowledge Advanced

Oracle. Service Cloud Using Knowledge Advanced Oracle Service Cloud Release August 2016 Oracle Service Cloud Part Number: Part Number: E77681-03 Copyright 2015, 2016, Oracle and/or its affiliates. All rights reserved Authors: The Knowledge Information

More information

An Oracle Technical Article March Certification with Oracle Linux 4

An Oracle Technical Article March Certification with Oracle Linux 4 An Oracle Technical Article March 2011 Certification with Oracle Linux 4 Introduction... 1 Comparing Oracle Linux 4 and Red Hat Enterprise Linux (RHEL) 4.. 2 Checking the /etc/redhat-release File... 2

More information

Oracle Diagnostics Pack For Oracle Database

Oracle Diagnostics Pack For Oracle Database Oracle Diagnostics Pack For Oracle Database ORACLE DIAGNOSTICS PACK FOR ORACLE DATABASE Oracle Enterprise Manager is Oracle s integrated enterprise IT management product line, and provides the industry

More information

Benefits of an Exclusive Multimaster Deployment of Oracle Directory Server Enterprise Edition

Benefits of an Exclusive Multimaster Deployment of Oracle Directory Server Enterprise Edition An Oracle White Paper February 2012 Benefits of an Exclusive Multimaster Deployment of Oracle Directory Server Enterprise Edition Disclaimer The following is intended to outline our general product direction.

More information