3M Clean-Trace Hygiene Management Software Readiness Tool

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3M Clean-Trace Hygiene Management Software Readiness Tool ReadMe File Number: TB.319656.

1 3M Clean-Trace Hygiene Management Software Readiness Tool ReadMe File Number: TB Effective Date: June 2017 Supersedes: (New) Technology Platform: 3M Clean-Trace Hygiene Monitoring and Management System Originating Location: St. Paul, MN 3M Clean-Trace Hygiene Management Software Readiness Tool This Readiness Tool evaluates your computer system s readiness to install the 3M Clean-Trace Hygiene Management Software by: Evaluating if your computer meets the requirements for installation of the software Updating any computer settings and configurations needed for installation of the software Providing a list of additional actions required, if needed Minimum Computer/Server Requirements Minimum requirements for installing the 3M Clean-Trace Hygiene Management Software: Operating System: o Microsoft Windows Desktop (Ultimate, Professional, and Enterprise editions): 7 (32- or 64-bit), 8/8.1 (32- or 64-bit), or 10, or o Microsoft Windows Server : 2008, 2012, or 2016 Processor: 2.0 GHz Intel Pentium 4 or equivalent RAM: 1 GB (4 GB recommended) Disk Space: 10 GB or higher USB: 2.0 or higher Table of Contents Minimum Computer/Server Requirements... 1 Running the Readiness Tool... 2 Re-running the Readiness Tool... 4 Uninstalling the Readiness Tool... 4 Released Versions... 4 APPENDIX A: Items Checked by the Readiness Tool... 5 APPENDIX B: Additional Steps for Manual Resolution... 7 Pentium is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries. TB Number Page 1 of 12

Navigate to the 3M Clean-Trace Hygiene Management Software Readiness Tool_[version number].exe file. 2.

2 Running the Readiness Tool Run the 3M Clean-Trace Hygiene Management Software Readiness Tool as an administrator using these steps: 1. Navigate to the 3M Clean-Trace Hygiene Management Software Readiness Tool_[version number].exe file. 2. Right-click on the file and select to Run as administrator or Run with Elevated Privileges to start. Options for running the Readiness Tool Introductory screen TB Number Page 2 of 12

Initial check progress dialog box Initial check completion dialog box

3 3. Select Continue. The tool checks the computer system for any updates required. Initial check progress dialog box Initial check completion dialog box 4. Select Continue. The tool prepares the computer system. Preparing computer system in progress TB Number Page 3 of 12

$Software. Summary screen 6. A Report is generated and placed in the output folder. The output folder is available at Desktop\3M Clean-Trace Readiness Tool.$ Re-running the Readiness Tool It is recommended to re-run the readiness tool after addressing any additional actions required to bring your computer to readiness status.

Re-running the Readiness Tool It is recommended to re-run the readiness tool after addressing any additional actions required to bring your computer to readiness status.

4 5. The tool indicates the computer system is ready or whether additional actions are required to bring the computer system to readiness for installation of the 3M Clean-Trace Hygiene Management Software. Summary screen 6. A Report is generated and placed in the output folder. The output folder is available at Desktop\3M Clean-Trace Readiness Tool. Re-running the Readiness Tool It is recommended to re-run the readiness tool after addressing any additional actions required to bring your computer to readiness status. A shortcut to the readiness tool is available in the output folder. Figure 1 Output Folder Uninstalling the Readiness Tool Navigate to your Desktop, and delete the 3M Clean-Trace Readiness Tool output folder. Released Versions 3M Clean-Trace Hygiene Management Software Readiness Tool version ; RELEASED DATE: June 2017 TB Number Page 4 of 12

5 APPENDIX A: Items Checked by the Readiness Tool The following items are checked and resolved automatically, when possible. Use the recommendations below for resolving issues not addressed by the Readiness Tool: Items Checked User is an Administrator Compatible Operating System Processor Speed Free RAM Free Hard Drive Space USB Port Available on Computer USB Port Not Blocked Computer Restart Pending Internet Information Services (IIS) Features Enabled IIS Ports Not Blocked Microsoft Excel and Microsoft Access Installed MfeEngine Entry in applicationhost.config Extra DbProviderFactory Entry in machine.config Hidden Segment Entry in applicationhost.config Compatible Internet Browser Installed Addressed by Tool If not resolved, then Contact your IT department to be set up as an administrative user. Install software on a computer with one of these operating systems: Windows Desktop 10, 8, 8.1, or 7 (Professional, Enterprise, or Ultimate editions) Windows Server 2008 R2, 2012, 2012 R2, or 2016 Install software on a computer with processor speed of 2.0 GHz or higher. Install software on a computer with free RAM of 1 GB or more (at least 4 GB RAM is recommended). Install software on a computer with free hard drive space of at least 10 GB. Install software on a computer with USB port accessibility for connecting and synchronizing with the 3M Clean-Trace luminometer. Enable a USB port on your computer using your control panel. Software requires USB for communicating with the luminometer. Restart your computer before installing the 3M Clean-Trace Hygiene Management Software. See Appendix B for information on how to resolve this issue if this message persists. See Appendix B for information on how to resolve this issue. Contact your IT department to ensure that the following ports are not blocked either by firewall or antivirus: 9002, 9003, 9004, and See Appendix B for information on how to resolve this issue. Update your Microsoft Access application to version 2013 or higher if you intend to import data from the previous 3M Clean-Trace Data Trending Software. Download and install Microsoft product from the Microsoft Download site See Appendix B for information on how to resolve this issue. See Appendix B for information on how to resolve this issue. See Appendix B for information on how to resolve this issue. Install software on a computer with at least one of the following: Microsoft Internet Explorer 11 or higher Google Chrome browser version 45 or higher Mozilla Firefox version or higher TB Number Page 5 of 12

6 .NET Framework Configured in IIS SQL Server 2012 Installed SQL Server User Account SQL Server Service Status See Appendix B for information on how to resolve this issue. Microsoft SQL Server 2012 installed with the 3M Clean-Trace Hygiene Management Software. Contact your IT department for access to the SQL Server. Restart the SQL Server Browser TB Number Page 6 of 12

7 APPENDIX B: Additional Steps for Manual Resolution of Issues Contact your IT department for assistance with this section. Computer Restart Pending o Follow these steps to resolve a pending restart: Start regedit.exe Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager Save the PendingFileRenameOperations parameter to a backup location Delete the PendingFileRenameOperations parameter Reboot and rerun the installation IIS Ports Not Blocked o Enable ports in Windows firewall using the following steps: Click Start, click Run, and type firewall.cpl. This opens the Windows Firewall Control Panel applet. On Windows 7 or Windows Server 2008 R2, follow these steps: a) Click Advanced settings in the left column of the Windows Firewall window b) Click Inbound Rules in the left column c) Click New Rules in the right column d) Select Port and click Next e) Select TCP and enter 9002, 9003, 9004, 9005 in the Specific local ports field f) Click Next g) Select Allow the connection, and click Next h) Select Domain and Private, and click Next i) Name this rule Clean_Trace_Ports, and click Finish j) Click Outbound Rules and repeat steps c) to h) McAfee Antivirus Entry in applicationhost.config o Edit and remove the entry from the applicationhost.config file using the following steps: Click Start, Run, type explorer and click OK. This will open Windows Explorer. TB Number Page 7 of 12

$Navigate to: %windir%\system32\inetsrv\config Open the file applicationhost.$

8 Navigate to: %windir%\system32\inetsrv\config Open the file applicationhost.config as Administrator for editing in Notepad Edit the <globalmodules> section and remove the following line: <add name="mfeengine" image="%windir%\system32\inetsrv\hipiisenginestub.dll" /> Edit the <modules> section and remove the following line: <add name="mfeengine" /> Save the file Restart the IIS server by executing the iisreset command on a Windows Command line Hidden segment in applicationhost.config o Edit and remove the entry from the applicationhost.config file using the following steps: Click Start, Run, type explorer and click OK. This will open Windows Explorer. Navigate to: %windir%\system32\inetsrv\config Open the file applicationhost.config as Administrator for editing in Notepad In the ApplicationHost.config file, locate the <requestfiltering> element, and then locate the <hiddensegments> element In the <hiddensegments> element, delete the entry that matches the 3M Clean-Trace directory Save and close the file Extra <DbProvider/> Entry in machine.config o Edit and remove the entry from the machine.config file using the following steps: Navigate to machine.config file at C:\Windows\Microsoft.NET\Framework\v \Config Create a copy of the file and move the copy to the Windows desktop Open the file using Notepad and delete the <DbProviderFactories/> empty tag at line number 156 (outlined in red below). Do not modify any of the text between the <DbProviderFactories> and </DbProviderFactories> tags shown. TB Number Page 8 of 12

$Go back to the original machine.config file and rename to machine.config.bak Copy the modified machine.config from the desktop to C:\Windows\Microsoft.NET\Framework\v4.0.30319\Config.$

9 Go back to the original machine.config file and rename to machine.config.bak Copy the modified machine.config from the desktop to C:\Windows\Microsoft.NET\Framework\v \Config. Make sure the file name is machine.config. SQL Server Browser Service Status o Restart the MS SQL Server Browser Service using the following steps: Click on the Start button On the Start menu, right-click Computer, and then click Manage In Computer Management, expand Services and Applications, and then click Services In the list of services, double-click SQL Server Browser In the SQL Server Browser Properties window, click Start Click OK when the service starts Internet Information Services (IIS) Features Enabled or.net Framework Feature Enabled o Use the following steps to manually enable IIS or.net Framework features: Select Start -> Control Panel -> Programs On the left-side panel, select Turn Windows features on or off Review and enable the components as shown in the following pictures. (Pictures are provided for Windows 7 and 8, and Windows Server 2008 R2 and 2012 R2) TB Number Page 9 of 12

10 ASP.NET Windows 7 Windows 8 Windows Server 2008 R2 Windows Server 2012 R2 IIS Management Console Windows 7 Windows 8 TB Number Page 10 of 12

11 IIS Management Console (continued) Windows Server 2008 R2 Windows Server 2012 R2 Windows Authentication Windows 7 Windows 8 Windows Server 2008 R2 Windows Server 2012 R2 TB Number Page 11 of 12

Common HTTP Features Windows 7 Windows 8 Windows

Activation Windows Server 2012 R2 Windows 8 3M

Paul, MN 55144-1000 USA 1-800-328-6553 www.3m.

12 Common HTTP Features Windows 7 Windows 8 Windows Server 2008 R2 Windows Server 2012 R2 HTTP Activation Windows Server 2012 R2 Windows 8 3M Food Safety 3M Center Building 275-5W-05 St. Paul, MN USA M and Clean-Trace are trademarks of 3M. Used under license in Canada. All other trademarks are the property of their respective companies. Please recycle. Printed in U.S.A. 3M All rights reserved. TB Number Page 12 of 12

3M Clean-Trace Hygiene Monitoring and Management System

User Manual Supplement Number: TB. 378178 Effective Date: November 2018 Supersedes: (New) Technology Platform: 3M Clean-Trace Hygiene Monitoring and Management System Originating Location: St. Paul, MN